Freaky Gigabit Ethernet Powerbook C T OPTION keys don't work

OSX 10.3.9 installed here...(1) to mount as a Firewire drive, holding the "t" key has no effect - goes to Finder (2) to boot from CD/DVD, holding the "c" key has no effect - goes to Finder, and (3) to try to run Apple Hardware Test before sending this unit to AppleCare, holding the "option" key has no effect, nor does the "commandoption+shiftdelete" key combination with a USB keyboard - goes to Finder. Going into AppleCare because certain keys don't work at all (Zero, hyphen, Delete, Return), but c, t, option, command, shift keys do. Any ideas? AppleCare demands that Apple Hardware Test be run on this unit...

Tom: You say you've tried Command-Option-Shift-Delete to boot to the AHT CD using a USB keyboard, without the desired result. Have you tried the same key combination using the built-in keyboard? I'm not sure whether you're supposed to be able to use a USB KB to control the startup process, and it may matter what USB keyboard you use.
Once you've booted to the HD with the USB keyboard connected, can you use it to type the characters that don't work on the built-in KB, including c, t, Option, Delete, zero, hyphen, Return and any others that seem to be broken on the PB's KB? If so, your built-in KB may be bad, or it may not be securely connected to the logic board. Have you disconnected and reconnected the KB cable (it's right under the KB)?

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