Free 8.1 update. installed and my pc will not reboot.

my pc will not reboot. I have a black screen with messge ERROR: no boot disc has been detected ir disc has failed. how do I bring pc up? I do not have a disc.lo

Hi,
This issue can be caused that the Boot.ini is corrupted. We have to enter WinRE by using installation media to do a startup repair.
If there is no disc and this is the OEM computer, please contact manufacturer or follow the manual book to do a factory restore and them try upgrade again.
Kate Li
TechNet Community Support

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I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I installed 4.0 and now firefox will not open, though it is running, I have uninstalled and re-installed and it still will not open?

I installed 4.0 and now firefox will not open, though it is running, I have uninstalled and re-installed and it still will not open. Not sure why this is happening

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]]

I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it.

I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

I bought a new mac with software installed and my username will not update from another account?

I recently bought an new power mac with Logic Pro and Final Cut Pro Installed.
When I updated to the new OS X operating system, they need to be updated as well. And will no longer work.
But it says it is on another account. Not sure what account. How do I find out what account they are on? How or can I do I move them into my other account?
The Power Mac is registered to the account I am logged in on.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I just updated itunes and now it will not play any of my music. What is wrong?

I just updated to the new version of itunes and now it will not play any of my music. It says that it is playing but nothing happens.

Hi ryanmar,
If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Regards,
- Brenden

I updated compressor and now it will not open!

When the automatic Updates available came up this morning I updated.
Compressor was one of them and now it will not open. Compressor opens for a second and then goes away. Is there any way to UNDO UPDATES??
PLEASE HELP I have to make DVDs from my FCP 5 and now cannot.

Hi:
You can try this COMPRESSOR TROUBLESHOOTING document:
http://docs.info.apple.com/article.html?artnum=302845
Hope it helps !
Alberto

Curve 9300 , after installing upgrade 6.0 will not reboot

Hello, after installing an update the curve 9300 will not reboot, i removed the battery many times and same thing. what should i do now? i tried installing the new 6.0 bundle update using my laptop.

I had bad malfunction after installing update to 9300. I had to take it back to O2 who were great and replaced it with a brand new 9300 as the first one could not be repaired. It was the upgrade that caused problem, it was fine B4 that.
MalQum

Iphone is frozen on the apple screen. Was freezing and so turned it off and now it will not reboot?

My iphone started acting slow and would become frozen as I tried to re-download facebook. I turned the phone off and now it will not turn back on and stays frozen on the apple screen. Is it possible that viruses can be downloaded on the iphone?

Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.

Reinstalled Aperture after a computer erase and re-install and now it will not open. Anyone have a solution? I'm operating on 10.6.8 and have an older version of Aperture (2010)

I re-installed Aperture after a computer erase and disk repair. Reinstalled from my back-up hard drive using migration assitant. Now it will not open. The message I get is this: Aperture cannot b opened because of a problem. Then goes on to say "check with the developer blah blah blah..." even though this is an Apple product. These are the things that drive me to distraction. Anyway, does anyone have a suggestion for a fix??

Your Aperture version?
Is your signature Mac OS X (10.4) current?
Reinstalled from my back-up hard drive using migration assitant. Now it will not open.
Aperture is best be reinstalled by running the installer, not by migrating.
Before you spend money, reinstall Aperture from your installation media (or from the Trial version download Aperture 3.1 Trial , if you are running Aperture 3)
Then update it immediately from the Apple  menu> Software update, launch it, and enter your serial number(s).
Are you really sure that there is no crash log?
The message you are quoting is usually a part of the crash report, when Aperture crashes directly on opening. Do you see this?
Aperture cannot be opened because of a problem.
Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install available updates for the application and OS X.
This report will be sent to Apple automatically.
And what we would need to see, are the first 50 lines of the "This report ...."

I've just updated firefox and now it will not open at all. Please help!

I use gmail and a couple of days ago I started having trouble accessing it and in fact any google related site. Apparently my version of firefox was not supported so I updated to the current version this morning but then found that firefox would not open at all. There are no error messages. I have tried restoring my settings to those of yesterday but although my system says I have returned to the old version 3.5.15 it still will not open. I can now only access the internet by using an ancient version of Microsoft Internet Explorer - which is also not supported by gmail. Although I'm limping on I could really do with some help!!

Perhaps give one of the following documents a try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

Install of iTunes and QuickTime and now computer will not reboot

Hi,
I installed iTunes and Quicktime on my windows 2000 machine yesterday. I installed it to an external hard drive and when the install was done it said it needed to restart so I pressed ok. Now the computer will not boot! Any ideas about what I can do to fix the situation?
thanks

hi amacc!
just checking something here before we proceed. by any chance, do you have a copy of Adaptec EZ CD Creator 4.0.2 installed on that PC?
love, b

I updated ios5 and the camera will not let me pinch to zoom it just closes the camera. Any suggestions

UPdated ios5 and camera will not allow the pinch to zoom it just closes the camera

Try a Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

After installing IOS 7.3 my updates stay on the update list and my iiPad will not fully charge after turning my iPad off and leaving it plugged in all night. It only charges 79%.

Why do my recent app updates stay on the update page after updating?
Why won't my iPad take a full charge after installing IOS7.3?

Having the updated apps stay on the Update page in the App Store app is a new feature. It is especially usefu to those that have auto app update turned on. You then have a record of the recently updated apps, the new features they have and when they were updated.
Are you charging your iPad with the wall charger that came with it or by some other means. The wall charger is the best way to charge the iPad. If it is failing to fully charge a reset might help. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Updating tiger and mac os will not boot after download finished

Hi all.
I updated my mac tiger os on my mac book pro last friday. There were approximately 10 updates to do so i excepted them and all downloaded and i installed them all.
I was then asked to restart so i did.
On restart my mac is now stuck with a black screen. The mac boots up as normal all the keyboard functions work. the cd drive works if i insert a disk and the the mac will go into sleep mode if i close the lid. I have tried everything suggested in other threads, taking out battery, ram , doing the resets etc. I have no video output via the dvi connection so i cant put a monitor on it. I cant reboot with the cd as nothing comes up on the screen so i cant do anything. I have returned it to the pc world store i bought it from and there tec repair guys had it for 3 days and couldnt do anything with it. I have spoken to apple and they are refusing to doing anything with it as its 3 weeks outside its years warrenty. I am at my wits end with this as i now have a £1500 pound laptop that doesnt work. The laptop has never had any issues prior to the updates taking place, it was only immediately after the update that the issue occurred. If i hadnt done the update i would still have a fully working mac. I believe some of the updates were firmware updates and its taken out the video controls on the laptop rendering the screen useless. Any help would be great.
Jas.

One more question if you don't mind. I was just sitting here thinking about it, and I want to make sure i'm fully prepared when I get home later to work on this.
If I'm able to get the drive door open, and I place my Tiger disk into the drive, will the computer automatically boot from the Tiger cd when I start the system back up, or is there anything else I need to do to get the computer to boot from the cd. I was just concerned about the system not recognizing the cd in the drive with the start up issue I am having. Unfortunately I'm still new to Mac's and learning how they operate.

Free 8.1 update. installed and my pc will not reboot.

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