Free application and charged

Hi there,
I would like to know why when I want to download an application which is FREE and I try to download it, I type my password and then, I'm charged in my credit card for it. I don't understand the reason of this cost if the app is for free!  I'll appreciate any help!! Thanks in advancde,
Regards,
charles

If you have the email invoice ,there is an option to challenge or query the charge on that invoice

Similar Messages

  • HT1918 I want use only free applications, and I have not credit card, how I can install free apps?

    I want use only free applications, and I have not credit card, how I can install free apps?

    Hello Azim5s,
    Indeed, this can be done by setting your account up and choosing 'None' when prompted for billing information.
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/HT2534
    Cheers,
    Allen

  • HT5622 I couldn't purchase free application and my account informed there was a billing problem

    I couldn't purchase free application and my account informed there was a billing problem.

    Try this:
    - go to settings>itunes & app store
    - tap on your apple id
    - select view apple id
    - select payment information
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    - select done to the top right
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  • HT201363 Hi, i want to disable my credit card payment in order to download and updated all free application and game, can i do that visa my mini iPad?

    Hi, how to remove my credit card details in order to update and installing free application? Can this process be done via my mini IPad?

    Hello, ImranMbb. 
    Thank you for visiting Apple Support Communities.
    Here are the steps on how to change your payment method to none in iTunes.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    If you are unable to select none as a payment option, see the article below.
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Cheers,
    Jason H.

  • Can I use Google Maps in iPhone application and charge for it?

    I'm looking to create a location-based application for the iphone that uses a map to display locations. I'd like to use a UIWebView to display Google Maps using their javascript API which shows a map hosted on my web site.
    When my app is finished, can I charge for it in the App Store, or will this be a violation of the Google Maps API Terms of Use?
    Are there any other non-free iPhone apps that embed Google Maps?
    Thanks, Scott

    My interpretation of the following:
    Google Maps API Terms of Service wrote:
    The API may be used only for services that are generally accessible to consumers without charge. Accordingly, You may not use the API for any service that requires a subscription or other restricted access, or for which a fee is charged.
    ... is that there's no way you can charge for an app that uses the API.

  • Initially I had downloaded Document 2 (Free) application to view my doc, ppt and xls files. I was not able to edit the files so there was an option for upgrade the Document-2 free to paid version. I have upgraded the Document 2 application.

    Initially I had downloaded Document 2 (Free) application to view my doc, ppt and xls files. I was not able to edit the files so there was an option for upgrade the Document-2 free to paid version. I have upgraded the Document 2 application. But on my iPad now there are to application present Docemnt-2 (Free) and Document-2. I am not able to open any existing document using the upgraded version of application. How do I connect all the existing txt,PPT,XLS doccument to the new upgraded Document-2 application and then to edit it on my iPad.

    As suggested I had deleted the free application and did a hard restart the iPad. I have again copied the document using iTunes. But I am not able to edit any document using this app. Document 2 (paid version) supports editing features of the txt/ xls /ppt files. Is there any problem while loading the Document 2 app. If I reload then do I need to purchase again?

  • I downloaded some free, stupid applications and am wondering if there is a way to delete them from my purchased applications?

    Over the time I have had my iphone I have downloaded some free applications and have found them boring. I was wondering if there is a way to delete these applications from my itunes purchased category?

    No, your purchase history cannot be deleted. Even though free apps did not include a money exchange, they are considered a purchase.

  • Free App and later it charged me.

    I purchased free App product "AlZip", it is FREE APP. and charged me $1 when I checked my bank account. Where should I complain about this?
    I know, it is a small money, but it scares me that whenever I buy Apps it actually can charge me not the amount wrriten on the page, but different amount.

    http://www.apple.com/support/itunes/account/

  • Want to delete an application and reload it fresh

    No matter what, I can remove an application 100% from my Mac and from my iPhone but my itunes account still keeps the record of my download of it. I want to totally remove a free application and just start from scratch but that is not possible, It will always come back with "you have already purchased this item, to download it again for free, select OK". We'll the app was free to begin with and I want to start the whole thing over with no record of having it before. It is obviously tied to my iTunes account, so does anyone know how to clear this? I do not understand this feature, I have had many songs wiped out because they were not backed up yet but those still had to be purchased again. Why is it different for apps? Anyhow, I need to know how to "clear" applications from my account. Can this be done?

    One thing that might help out.
    The record of you downloading the application is kept in your purchase history.
    There is not a way to remove this from your record.
    The reason for this is if you lost an application from your iphone and from itunes, you can download it again with out having to pay for it again.
    Once you delete the application from the iphone and from itunes, you download it again as a fresh start. You just don't have to pay for it again.
    Hope this helps.

  • Downloading of free applications from iTunes,but charged?

    I am new to Apple world. Few days ago, I bought an iPad from Mac Store in my town. Today I began using it with my newly created apple ID. Before I could download application, I was prompted to provide information on my credit card, while suggesting that I would not be charged until I authorize each time for any downloading other than the Free applications. As a beginner, I have chosen to download Skype for iPad, which I understand a FREE application. After it was successfully installed and launched, I tested by calling one of my contacts from Skype. Subsequently to my surprise, I receive an e-mail alert from my Bank that provided me with the Credit Card, to advise me that a purchase was made in iTunes using my card. I am shocked to learn this, though the cost was very nominal, but I failed to understand, how could this happen when I did not purchase any application or music or similar? Is there some thing wrong in my understanding?

    Each time that you add or change your credit card details on your iTunes account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so (your card issuer should remove it).
    Store holding charge : http://support.apple.com/kb/HT3702
    The only 'proper' charges are for what you buy e.g. music, apps, in-app purchases etc

  • Hey does apple charges for free applications mentioned in Itune??

    Yesterday i bought a Apple IPAD2. i have connected my IPAD2 to itunes at that my there was no applications in it. I have installed some free applications listed in the Itunes. i m curious about, does the apple charge for the free applications as well ??

    If it says free, there's no charge, but, Apple may place a $1 authorization hold to verify your account then credit the account within 24 to 48 hours.
    iTunes Store & Mac App Store: About credit-card authorization holds
    The apps that are on the iPad when you buy it are pre installed by Apple and cannot be deleted.
    For purchased iTunes media, you can re download without being charged again.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://manuals.info.apple.com/en_US/iPad_User_Guide.pdf   <-- basics

  • Apple charged me when I try to download a free application. Please advice.

    I purchased my iPad in 2012 when I was in United States.
    Earlier, I was able to install free applications such as LastPass and Chrome.
    Now, when I try to install any free application such as TalkingTom, I was asked to provide my credit cardinformation.
    I wondered why Apple needs my credit card information when I try to download a free application.
    When I entered my credit card information, I have got an error message that I need to visit India iStore.
    But, I have got a mail from my credit card bank that Apple charged me INR 60/-.
    1.) Can anyone tell me the procedure to get my money back?
    2.) How do I visit India iStore from my iPad to download any application?
    Please help.

    How to change the store location
    http://www.ehow.com/how_8202183_change-app-store-account-location.html
    iTunes store support
    http://www.apple.com/support/itunes/

  • Why i have been charge 1 USD for free application download from apple store?

    i am using iphone 4 .i have download friendcaller pro - free application from apple store.it is free appilcation even then i have been charge 1 USD
    for this application.why 1 USD is charge for free application.?  

    Hi,
    You haven't Actually been Charged...
    See Here for Details...
    iTunes and App Store Credit Card HOLDS
    http://support.apple.com/kb/HT3702
    Cheers,  

  • My phone was working well. i installed some free games and after 2 days u guyz charged me $34 from my debit card. and now i can install any free apps, they keep asking to put my billing info for those. please this is urgent. i want my money back.

    hello  sir/madam
    this is a very urgent and important question. i nedd your assinstance.
    i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back. 
    $34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
    thank you sir /madam.

    The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.

  • HT3702 How do I remove the credit card from my app account it has money on it and I can not download free applications?

    I need help to take my credit card off my phone it is depleted and every time I go to applications and try to download free applications I am denied so I would like to remove it please help thanks

    Try contacting support for suggestions my friend.
    https://expresslane.apple.com

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