Free apps won't download

Some apps show as "+free" but are greyed out so we cannot choose them to install.   We have the latest OS. Is there something else preventing the install?

If it keeps asking for you to verify, sounds like you have an Unpaid balance on your account. I would contct itunes support or applecare so see how much that is. With an unpaid balance, you will need to use another CC or an itunes gift card to pay it then you can use the regular CC

Similar Messages

  • IPad app won't download

    iPad app ,won't download suggestions

    Hi IAndrewD,
    Several issues have encountered this issue. We've seen it in some of our reviews on the app store and on our support email list ([email protected]). So far, everyone who's contacted us has been able to successfully update after verifying that their network connection was working and restarting the download.
    Please try the following:
    1) Make sure wifi and/or cellular data are turned on
    2) Test to be sure your internet connection is working by opening safari and browsing to a website (like www.adobe.com).
    3)  Single tap the app’s icon on the home screen and it will pause the download. Now go back to the iTunes Apps store, switch to the “Updates” screen and click “Update” to resume the download.
    4) If this doesn't work,  go to Settings -> iTunes & App Stores and tap the Apple ID to sign-out. Restart the iPad, go back to Settings -> iTunes Apps Store and sign-in. Tap the waiting icon to update the app.
    I'd also be happy to work with you on our support email alias or by phone if you email [email protected]
    Thank you!
    Pat

  • Certain music pieces and apps won't download from my iPod to iTunes on my MacBook

    I want to put what is on my iPod on my new MacBook, but certain pieces and apps won't download because my computer isn't authorized (so it will delete it from my iPod if I sync), but when it asks me to authorize it it uses an old Apple ID that doesn't exist anymore and to which I do not have access. Any ideas how to fix this? I just want to be able to sync my iPod with this computer without worrying about losing anything.

    Check out this article:
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    Read the "iTunes and App Store Content" section, especially the "Transferring purchased content" link there.

  • My Apps Won't Download

    My apps won't download and I have tried everything from restarting my phone to restoring my phone. Also tried to update my apps but since I changed my apple id because my old one had billing issues, I deleted all the apps trying to download them with the new apple id but nothing is working!!! PLEASE HELP!!!!! I have no apps!! Also my phone is updated so that's not the issue either.

    See if this helps:
    Downloading apps stuck on waiting...: Apple Support Communities

  • My apps won't download to my iPad but will to my phone. When I put it my password, it just stops and won't do anything else????

    My apps won't download to my iPad but will to my phone. When I put it my password, it just stops and won't do anything else????

    Unless you have a copy of the iPod backup file from the previous computer installation you are out of luck. If yo have that file move it to your computer and restore the iPod from that backup.  Otherwise, you will have to restore the iPod to factoery defaults/new iPod and lose all your app date. That is the way it is since the iPod sees the computer as a new computer/iTunes library.  That backup file is located:
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    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

  • My husband bought an iPad 2.  I have a Mac.  ITunes is in my name but I have turned sharing on.  When we updated to OS5 we lost all the free apps that he downloaded in his user name.  Is there no way to update using my iTunes without losing his software.

    My husband bought an iPad 2.  I have a Mac.  ITunes is in my name but I have turned sharing on.  When we updated to OS5 we lost all the free apps that he downloaded in his user name.  Is there no way to update using my iTunes without losing his software.  He is frustrated using the iPad because he never knows whether to use his user name or my user name.

    Apps are only tied to one account... You can set up two iTunes accounts on your computer, however, and let his iPad sync to his account. If he has never backed up his apps to a computer, however, he will have to redownload all the apps. Afterwards, he can backup to iCloud instead of your computer.
    http://support.apple.com/kb/ht1495

  • How can I only allow free apps to be downloaded?

    How can I only allow free apps to be downloaded to my IPhone 4S?

    Sorry, but there's no way I know of to restrict downloading to free apps only. You can turn off purchasing of apps completely, but if purchasing is allowed, it's open other than by age range. You can of course remove any purchase method, but I don't believe that blocks the purchase; you just end up owing money.
    Regards.

  • IPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick

    iPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick.

    And yet to download the app you clicked on a button that told you that the app would be 790 rupees for you.
    The iLife apps and the iWork apps are only free when you qualify to get them free. And when you get them free the buy button to download them says free. When the buy button has a price on it, that is how much you will pay for the app.

  • My apps won't update and new apps won't download..help?

    I have ipad with retina display and my apps won't update and new apps won't download

    Is your iPad restricted?
    Check Settings > General > Restrictions

  • CC apps won't download

    I have a MacBookPro running 10.9.1. I was able to install trial version of CC desktop, no problem, but individual apps won't download. I tried downloading Illustrator CC, but after two hours it was only 20% done and then connection got intrerrupted. I have DSL internet through ATT. It's a little slow but I hope I can downlaod these apps without waiting hours for each app. Is this normal for apps to take so long to download?

    download speed and reliability is mostly dependent on your internet speed and reliability.  to some extent the speed can also be throttled by adobe's servers.

  • Is there a free app I can download that is a (Word) Document on my Mac?

    Is there a free app I can download that is a (Word) Document on my Mac?

    As far as I know, any free word processing apps would be no where near as good as opposed to just purchasing iWork (Apple's version of Word) or Microsoft Office for Mac. It's definitely worth the price to buy one of these if your planning on using it a lot.
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    http://www.apple.com/iwork/pages/
    Microsoft Office for Mac
    http://store.apple.com/us/browse/campaigns/office

  • How do I remove a free app that I downloaded on my iPad?

    I would like to remove some of the free apps that I downloaded whe I first got my iPad.  They are no longer useful or relevant

    Press and hold any of the apps and after a couple of seconds or so they should start to shake. Then press the 'x' in the left corner to delete the ones that you don't want, and when you've finished deleting press the home button so as to stop the shaking (you can't delete any of the Apple built-in apps). If you don't get the 'x' on any of the apps that you've downloaded then check that Settings > General > Restrictions > Deleting Apps isn't set 'off'

  • IPad Mini reset and now purchased apps won't download for free.

    Okay, so I just accidently got my iPad Mini in restore mode and I had to restore it. I didn't have any backups. After that, all went well, I didn't care much that some of my apps were gone. However, even though I'm logged into my apple ID that I downloaded it with, Minecraft PE costs money! So do all the other apps that I purchased before. I don't want to have to re-buy something that I already had! How can I fix this?

    Go to Setting > iTunes & App Stores > Tap on your Apple ID and select Sign Out.
    Restart your iPad.
    Go to the App Store and download any free app.
    Once it's done installing, Go back to the App Store, then tap 'Purchased' at the bottom
    You should at least see the new free app at this point.
    Let me know how that goes.

  • HT5622 I downloaded two apps on the App Store and it won't ask my for my Apple ID, so my apps won't download. How do I fix this?

    I download two apps on the apps store. And they won't download because my phone won't ask me my Apple ID. Why do I do?

    Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
    1.     Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
    2.     You can download the fee App, and then set up a new Apple ID.
    Cheers,
    GB

  • I have an app that is half downloaded or waiting and  I can't delete it also did a reset to factory setting and now other apps won't download to phone. Why and how to fix this

    apps won't sync or download to phone after phone reset it tries and just at the end it says error.  and one app is half downloaded to phone and can't erase it.????

    Yes, I did. It wouldn't finish downloading in I-Tunes either, just as it did on my Iphone. Any other suggestions?

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