Free creative cloud account

hi, how can i delete my free account?
thx

hallo hans-günter,
danke für die antwort,
nein hab mir bei amazon lightroom auf dvd bestellt, nicht den amazon download....
das schöne beim kundendienst auf der adobe seite ist das man immer durch die standardantworten klickt (faq´s) aber wenn man dann unten auf
"benötigen sie weitere hilfe - wenden sie sich an uns" klickt komme ich wieder auf die startseite wo ich mein produkt erneut auswählen kann...
ab und zu erhält man auch den link für dieses forum hier.. aber dann wars das.
bei der tel nummer (deutsche nummer auch für österreich, aber das ist ok) kommt nur die automatische ansage..
wenn ich dann zb  weitere produkte wähle weil lightroom nicht angeführt wird kommt die aussage "ihr produkt unterstützt keinen telefonsupport bitte wenden sie sich an das forum...."
das ganze natürlich nach einigen minuten wartezeit und mehreren ansagetexten....
ich finds trotzdem irgendwie witzig, weil ich mir von adobe so etwas nicht erwartet habe bzw. bei anderen firmen noch nie erlebt habe.

Similar Messages

  • How to i delete my free Creative Cloud account?

    I have a free Creative Cloud account associated to a work email address however I need to delete the account so that my company can add me (using my work email) to our quota of licences. Please can you advise?
    Thanks

    Hi,
    Please contact the support through call/chat for the cancellation requests/account deletion requests.
    Contact Customer Care
    Regards,
    Sheena

  • 2 creative cloud accounts and maximum activations exceeded

    We have 2 creative cloud accounts (enabling us to use on 4 computers - per conversation with adobe rep) and still get maximum activations exceeded error and request to login every time launching apps... Please help as I cannot use PS until this is rectified.

    Hi kimballroundy,
    Apologies for the inconvience caused, I would like to clarify your doubts here:
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    What do we have to do to make sure that we can get what we are paying for?
    You can install and use the desktop applications available in Creative Cloud on two computers at once, as long as the same person is logging in to both machines and using the products with the same ID. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.
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    Same as Above. So Ideally you can run 4 computers.
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  • Accidentally deleted Adobe Acrobat XI Pro from Creative Cloud account - how to reinstall?

    I have an Adobe Creative Cloud account and it will not allow me to reinstall Adobe Acrobat XI because it thinks it is updated. However, I accidentally uninstalled it, trying to prevent it from over-riding an older Adobe Acrobat install I had. I now need to reinstall it.
    How can I get the Adobe updated to recognize that Adobe Acrobat is not installed? I've had it recheck several times over the last 2 months.
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    Shut down Acrobat and any Creative Cloud application before doing this procedure.
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              a.  Using the Finder menu Go>Go to Folder.
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  • Problem with logging in Creative Cloud account

    Hi, I have a problem with my Creative Cloud account. It seems like I logged out about a week ago and when I tried to log in again just now I didn't succed as the program said I have logged out of the system. My password is correct, I even changed it, it still does not work. I can log in on the internet though and my subscribtion is paid, I have no idea what to do. Please. Help.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • I have two Creative Cloud accounts, occurred by accident, I wish to merge them and have all my details and licenses under one account, how do I do that?

    I have two Creative Cloud accounts, occurred by accident, I wish to merge them and have all my details and licenses under one account, how do I do that?
    This is due to the different changes Adobe has gone through and unfortunately I used different emails at certain times.

    Under one Adobe ID you can have one CC only,if by accident you have purchased two CC under one account, it needs to be cancelled & refunded, please contact Adobe Support at
    http://adobe.ly/yxj0t6
    Regards
    Rajshree

  • I installed the free creative cloud on my work desktop, can I also install it on my home laptop and how?

    I installed the free creative cloud on my work desktop, can I also install it on my home laptop, and how do I do that?

    Hi sacredjny2,
    You can use the trial version for 30 days on your home machine, try :Creative Cloud Help | Install, update, or uninstall apps 
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  • Can I use my Creative Cloud account at College?

    Hi,
    I'm doing a Bachelor of Arts (Graphic Design) and my college has a Adobe Creative Cloud site license. I was wondering if it is possible to use my Creative Cloud account on the college machines without it affecting my student license?
    The reason I am asking is due to my need to access my own Typekit library for the artwork I create in class.
    God Bless
    Scott

    Hi Scott,
    Welcome to Adobe Forum,
    You had purchased CC on March 4th, 2014,
    The Creative Cloud individual that you have can be activated on one more machine, as one CC allows two activation, till now it is activated only once.
    In future if you want to switch machine, you will need to deactivate it first & then re activate on other machine.
    Please refer to http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
    Regarding the creative Cloud site license, it can be installed only via packaging (CCP) & it is a volume licensed product, it can be used only on the machine on which it is installed.
    Regards,
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  • Can I use my creative cloud account at the same time for my iMac and my MacBook?

    Can I use my creative cloud account at the same time for my iMac and my MacBook?

    Thank you Sheena!!
    Guy
    Op 2-jan.-2015, om 12:16 heeft Sheena Kaul <[email protected]> het volgende geschreven:
    Can I use my creative cloud account at the same time for my iMac and my MacBook?
    created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/7059158#7059158>
    Hi Guy Heyligen,
    Absolutely. You can use the creative cloud account on two machines.
    You may also refer to the link below:
    Creative Cloud Help | Creative Cloud / Common Questions <http://helpx.adobe.com/creative-cloud/faq.html>
    Regards,
    Sheena
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7059158#7059158 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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  • When i try to make icloud account on my iphone this massage show "this device is no longer eligible for creating a free i cloud account" how can i make my icloud

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  • Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days?

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  • HT204230 this device is not longer eligible for creating a free i cloud accounting on my Iphone 5s , my old not working now cannot opened again just when i try make a free email this Message showed up  how i can fix it please help me  iPhone 5s, iOS 8.3

    this device is not longer eligible for creating a free i cloud accounting on my Iphone 5s , my old not working now cannot opened again just when i try make a free email this Message showed up  how i can fix it
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    iPhone 5s, iOS 8.3

    Create a new AppleID on a different iOS device or on a computer. You will
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  • Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

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