Free gifts with new Sprout purchase

I just bought the HP Sprout computer.  Inside the box was an insert saying there was a couple of free gifts you could get. (desktop organizer, touch mat cover).  The insert directs you to a website sprout.hp.com/gift.  When you go to the named website it does show both of these 2 items as free gifts and to call an agent at a posted phone number.  It states to tell the agent your redeeming your free gifts and to have your product serial number handy. I called the specified phone number as instructed..person on phone had never done one of these before..they only asked me for my email address no other information. Then they proceeded to tell me that the offer ended in March! They never asked for the serial number and I'm not so sure they even knew what the free gifts are.  I told them I was looking at their website and it does not state anywhere that it expired or is only for a limited time. Anybody know if this offer is still good? I think they should honor it because nowhere on insert or website is there any dates of participation or expiration time.Thanks

Hello, and Welcome to the HP Support Community! For my participation here on the HP Support Community, I get to receive devices from them to learn "hands-on", and then provide help to other users.  I have a Sprout!   I went through the same "freebie he[[" you did!  Got routed and re-routed to folks who had no idea what I was asking for...  I had to tag my internal HP contacts to get these "free" items! I will escalate your post and see if someone from HP can help out. WyreNut

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