Free Good Return after Return Sales

Dear Gurus,
I am doin the process of free good..scenario is that i have done the sales to my customer...now he return the good becoz of damage and he want the replacement as a free good....so wht will be the process? what i am doin is that makin the return sales order ---> PGR and after makin the order with order type SD subsiquent free delivery and makin the delivery.....now wht will be the credit memo is it will be issued to the customer or no? logically there will be no credit memo after the returns as we r replacing the good as a free good with diffrent order type SD.. but if u see the document flow u will see the return order is still being processed....so whts the best process for that?
Thanks & Regards,
Mohsin

Hi
Use Fm FORMAT_MESSAGE. After ypu get the entires in the IT_RETURN then pass the same IT to this FM FORMAT_MESSAGE with the necassary parameters so that we can read the contents of that.
Based on this, we can delete the sales orders upon the type of error it is listed in the IT_RETURN table.
Regards
Lekha

Similar Messages

Free Goods - Not showing in sales order as subsequent item

Dear Gurus,
I have created a Free Goods procedure determination and maintained it at Customer/ Material level in VBN01.
The procedure is inclusive as follow:
For every 100 units purchased, the customer gets 10 units free
However at sales order level there is no indication at all that the Free Goods are being triggered.
When I check the pricing procedure, the condition record NA00 that I have used doesn't show-up.
There is no subsequent item in the sales order under the main item showing the Free-Goods discount.
Could you please help me go through the customizing process to correct the error?
Many thanks for your help
Chris

Hi,
FYI
Free goods can be configured in SAP by following two methods.
(1) Manually
(2) Automatically
Manually: By specifying higher level item category for a line item we can determine free goods as a free of charge
items during sales order processing.
Automatically: System proposes free of goods automatically in the sales order. In automatic free goods
configuration system follows two methods.
(1) Exclusive
(2) Inclusive
Exclusive: System configures free goods in exclusive option like free goods quantity is going to be excluded in
order quantity. Ex: For 10 items 1 item is free. Then system configures free goods as 10 + 1.
Inclusive: System configures free goods in inclusive option like free goods quantity is going to be included in order
quantity. Ex: For 10 items 1 item is free. Then system configures free goods as 9 + 1.
NOTE: In exclusive method other items also can be given as a free of charge items for order item.
Configuration steps: INCLUSIVE
SAP follows condition technique to configure free goods automatically.
Maintain pricing procedure
Path:
IMG
Sales and distribution
Basic functions
Free goods
Condition technique for free goods
Maintain pricing procedures
Choose free goods procedure NA0001 and select it
Click on copy icon on application tool bar and rename it Ex: SRI001
Condition type is NA00 and Access sequence also NA00
Save it and Exit
Activate free goods determination
Path:
IMG
Sales and distribution
Basic functions
Free goods
Condition technique for free goods
Activate free goods determination
Go to new entries
Specify our sales area, document pricing procedure, customer pricing procedure and specify our free goods
procedure Ex: SRI001
Save and Exit
Control free goods pricing
Path:
IMG
Sales and distribution
Basic functions
Free goods
Control free goods pricing
Control pricing for free goods item category
Choose item category TAN from position button
Specify the pricing as X = Pricing standard
Choose item category TANN from position button
Specify pricing as B = Pricing for free goods (100% discount)
Save and Exit
Maintain condition type for 100% discount
Path:
IMG
Sales and distribution
Basic functions
Free goods
Control free goods pricing
Maintain condition type for 100% discount
Check whether condition type R100 is available or not (R100 = is 100% discount)
Exit
Maintain pricing procedure for pricing
Path:
IMG
Sales and distribution
Basic functions
Free goods
Control free goods pricing
Maintain pricing procedure for pricing
Choose our pricing procedure form position button and select it
Click on control data icon under dialog structure
Include condition type R100 between the steps of discounts.
Specify requirement = 55 and Routine No: 28 (100% discount) in Alt. CBV.
Save and Exit
Requirement 55: The Routine No. 55 is assigned to condition type R100. If the user wants to look both revenues
and sales deductions for the free items since the product that we are going to give as a free of charge item can be
sold separately in the same sales order. Then the item category of free goods TANN has the pricing value as B.
Then the system calculates value of the free goods as 100% discount as we discussed above the same material [that
is going to be given as a free of charge item]. Some times the same item is going to be given as a normal item.
Then system calculates price for normal item and system should not calculate price for same item [free of charge
item]. So as to perform this calculation we have to assign Requirement/Routine 55 is to assign condition type
R100.
Alt CBV = 28: [100% Discount] Condition type R100 should be taken as a ZERO value. The formula 28
calculates condition type R100 value as a ZERO.
Set Transfer of cost to Main item: [Copy control]: Transaction code: VTFL
Copy control is a concept by which the system copies the data from source document to target document.
Path:
IMG
Sales and Distribution
Basic functions
Pricing
Free goods
Control free goods pricing
Set transfer of cost to main item [copy control]
Choose Billing type F2 Delivery document type LF from position button
Select it and click on itemicon under dialog structure
Choose item category Ex: TAN
Click on details icon
Click on display or change icon
Choose item category as TAN again
Select it and click on details icon
Check cumulative cost
Save and Exit
Cumulative cost controls whether the cost value (VPRS) is to be copied from relevant sub items into main items.
Sub items cost are not relevant for billing.
Maintain copying control: Transaction code: VTAA
Path:
IMG
Sales and Distribution
Basic functions
Free goods
Control free goods pricing
Maintain copying control
We maintain copy control at item level category for free goods. In this field we can control whether the
free goods should also be transferred when we copy from one document to another document.
Choose source document type as QT and target document type as OR from position button
Select it and click on item control button under dialog structure
Choose AGN item category from position button
Click on display or change button
Again click on AGN
Click on details icon
Check Re u2013 explode structure/Free goods
Save and Exit
This indicator controls whether the free goods are copied from source document to target document or redetermined
again.
Maintain condition records for Free goods [INCLUSIVE]: Transaction code: VBN1
Path:
Logistics
Sales and Distribution
Master data
Conditions
Free goods
VBN1 u2013 Create
Specify condition type NA00
Click on key combination
Specify all the data
Choose inclusive by clicking the INCLUSIVE/EXCLUSIVE push button
Specify the Material No., Minimum order quantity (Ex: 10), Specify [from] the free goods quantity (Ex:
10), Unit of measure u201CEAu201D (Each), Free goods (are free goods) as u201C1u201D.
Calculation procedure: We can specify the Routines for calculation procedure as 1 or 2 or 3
1 = Pro u2013 Rata (Proportionate): Ex: If the customer places order for 100 cases of material u201CXu201D, then customer
receives 20 cases of same material as free. That means, the business can say that buy 100 and get 20. If the
customer orders for 162 cases, then system automatically grants 32 cases as a free of cost (162x20/100 = 32 Cases).
2 = Unit of reference: When customer orders for 100 cases of material u201CXu201D, then the customer receives an
additional 20 cases as a free of goods. That means business can say that buy 100 get 20 free by granting 200 free
for every full of 100 cases. The customer places order for 162, then system automatically grants only 20 cases
(100x20/100=20).
3 = Whole unit: When a customer places order for 100 cases of material u201CXu201D, then the customer receives additional
20 cases of material u201CXu201D as a free of goods item. The business can say that buy 100 and get 20 free of charge items.
If the customer orders for increment of 100 that means 200 (100 + 100) items, then he gets 40. If he placed the
order for 101 u2013 199 items he gets only ZERO.
Save and Exit
Condition record for EXCLUSIVE: Transaction code: VBN1
Path:
Logistics
Sales and Distribution
Master data
Conditions free goods
Specify the discount type u201CNA00u201D
Click on key combination
Click on Choose inclusive by clicking the INCLUSIVE/EXCLUSIVE push button
Specify the sales organization, distribution channel
Specify customer number and validity periods, material, minimum quantity, order quantity, unit of
measure, calculation procedure, free goods (3)
Specify additional material free goods (if other goods is going to be given as a free of charge item.
Save and Exit
Go to VA01 and raise the sales order for INCLUSIVE and EXCLUSIVE.
See the Free Goods effect.
Condition type NRAB = Free goods: Requirement = 59, Alt CBV = 29: [only for INCLUSIVE purpose]
Requirement 59: We have to assign requirement 59 to the condition type NRAB. If the customer buys 100 cases
of product u201CXu201D, then he receives 10 cases of the product free. If the user would not like the additional line item in
the sales order for free goods rather than the discount of the 10 cases is represent in the same line item as other 90
cases. If the free goods discount should not apply on credit for returns that do not make reference in the previous
document.
Alt CBV 29: The condition type NRAB is to be assigned with 29 formula to support inclusive free goods
agreement where the user would have to apply the discount to the order item rather than having a sub item
generated for the free quantity.
Ex: The customer orders for 100 cases of product u201CXu201D, 10 cases are free instead of having a free sub item generated
b the system to represent the free 10 cases, the user would like to have a discount applied to the 100 cases line item
equal to the value of the 10 cases.
NOTE: Free goods can only be configured on document category type u201CCu201D (OR). That means we cannot configure
free goods on Inquiry and Quotation.
Header Conditions
SAP has delivered two kinds of condition types: (1) Header conditions
(2) Item conditions
Header conditions: The value of the header condition applies to the whole items in the sales document.
Header conditions do not have any access sequence.
So that, value of the header conditions should be maintained manually.
Ex: HA00, HB00
Configuration settings:
Include condition types HA00, HB00 in V/08 in between the discount condition types.
Go to VA01 and raise the sales order
Select line item and go to Go to button
Header Conditions
Include condition type HA00 HB00 with values [HA00 is percentage discount and HB00 is absolute
discount]
If HA00 = 1%, then system applies 1% on base value on all items in the sales order.
If HB00 = 100/- Rupees, then system applies 100/- Rupees proportionately to all items in the sales order. If sales
order has two items, then system applies 50/- Rupees to each item.
Click on activate button
Go to item condition screen
Check how system applied header conditions for line items
NOTE: Make sure that sales order contains more than one item.
Condition Scales
We can maintain scales for each and every condition type. So that we can determine pricing conditions values
depending upon the range of the order quantity.
Ex: If you maintain condition record for PR00 for material one as a 100/- Rs. For 1 material, then we can maintain
scales for this material like below:
From Quantity Price
1 u2013 10 1000
11 u2013 20 999
21 u2013 30 998
31 u2013 40 997
Configuration settings:
Go to VK11
Maintain condition record for PR00
Select line item and click on scales icon on the application tool bar
Maintain scales and scale rates accordingly
Save and Exit
Go to VA01 and raise the sales order
Enter the order quantity according to the scale and see the scale effect
Regards,
Siva

Re-run Free goods Determination procedure in sales order

Hi frnds,
Free Goods determination procedure will run when I am entering material in the sales order.
Like pricing (caarry out new pricing option)can we re-run the free goods determination procedure in sales order after entering the material.
Please help me.
Sunil Garg

Hi Sunil,
U cannot rerun the free goods. As free goods are given based on the material whenever u cahnge the materrial quantity then only it will be rerunned, but not during pricing,. Free goods condition records r based on the material

Free Goods Flow in Return Sales Order

Dear Experts,
I have a question that is how to make the free good item(TANN in order and RENN in returns) flow automatically in the return sales order along with the REN items. Does it involve item category proposal in copy control for billing document to sales document.
Presently free item of preceeding billing document is not getting copied to my return order. Please inform us the config steps for the same.
Thanks in Advance,
Regards
Srini

Hi,
This scenario is not supported by standard SAP.Please go through the OSS notes--549505 or go through the link given below
[Constraints in Free Goods|http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm]
You may need to go for a Z development to meet your criteria.
Regards,
Phani Prasad

FREE GOODS DETERMINATION IN RETURN SALES ORDER

Hello SD experts,
When i am creating return sales order with reference to original invoice document, system copies only the main item,however it is not copying the Free Goods item even though it is displaying both the line items while adopting through option 'line items' in VA01.
I would like to request you, what system setting i need to do, so that it considers the free goods item too while adopting / copying from invoice document along with main item.
Any help for the above said regard is highly appreciable.
Thanks and Regards,
Vishwanath

Hi,
This scenario is not supported by standard SAP.Please go through the OSS notes--549505 or go through the link given below
[Constraints in Free Goods|http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm]
You may need to go for a Z development to meet your criteria.
Regards,
Phani Prasad

Free good flow in return sales order

Hi all I have a question that is how to make the free good item(TANN in order and RENN in returns) flow automatically in the return sales order along with the REN items. Does it involve item category proposal in copy control for billing document to sales document.

Hi Avishek,
Check your item category assignment first that renn is properly assigned to your
Order type u2013 item category group u2013 usage u2013 item category at higher level.
You can do this from the path
IMG u2013 sales and distribution u2013 sales u2013 sales documents u2013 sales document item u2013 assign item category.
Do this setting first then go copying control with the following path.
IMG u2013 sales and distribution u2013 sales u2013 Maintain copy control for sales document.
Search for your sales document type YDRE from billing document YDF2.
Go to the item level and search for item category used in billing document.
Go to the detail of that item category you will find item category proposal.
Write down over there RENN.
Now try to create the return sales order it will happen.
This setting you have to do so that it will automatically determine in sales order.
Regards
Raj.

Free goods issue in return order

Dear Guru's
Please help to resolve the below issue
We have Free goods process, If customer is ordered 10 goods will give 1 as free good total quantity 11 for this I have maintained the condition record, I have created a sales order for total quantity u2013 100 + 10 free goods = 110 when ever I have entered the main item (line item #10) system automatically proposes the free goods quantity in line item # 20, Out this hundred quantity customer has returned 50 quantity so I have created return order with reference to invoice so in return order both line items have been copied with actual quantity (100 + 10 Free goods). So I changed the main item quantity as 50 (because customer has returned only 50 quantities + free good (for 50 items) 5 = 55)
Here my requirement is when ever I have changed the main item quantity in return order system is not calculating the free good proportionately as per the free goods condition record.(for 10 item 1 item is free)
Ex:- when I have changed the return order main item quantity as 50 still free goods showing as 10 only(in line item #20) (which is for 100 quantity)
What customization is required system should update free goods proportionately as per the free goods condition record in Return order.
Regards,
Hari Krishan

Please post it in SD/MM forum.

Adding same Free Goods items in the sales order

Hello experts,
We are using (exclusive) free goods functionality. In condition records you can specify the free goods that should be added to certain materials when they are ordered by the customer. The problem is this: when different materials should lead to the same free goods item, the system is creating an item line for free goods for every single material for which a free goods condition record is created. The business would like to see that free goods item lines that contain the same free goods material is consolidated into 1 item line. The reason for this is that the external service provider is charging per item line that is dispatched to them. As far as I know standard SAP does not support this functionality. Do any of you have encountered the same problem? I'm very curious if there is any solution for this issue.
Regards, Charles

Hi,
Not sure but still putting my openion,
Let system determine more FREE items in sales order but when creating order it should consolidate in one single line item with quantity.
For this write data transfer routine in VOFM
Write logic if in sales order have more items with same item category say TANN then consolidate it in one single line item with all qty.
And then assign same routine in copy control order to delivery.
Kapil

Steps for free goods, purchase order and sales order

Hi all,
I am just starting to learn SAP and would appreciate it anyone can guide me along with navigation/steps for the below questions:
1) can we create free goods automatically when purchase order is generated?
2) Can we duplicate data from the purchase order to the inputs of sales order?
Thank you so much for your help!

Hi Experts,
I set Free Goods determination Inclusive Calculation Rule 1=Pro Rata and Cal Rule 2=Unit reference both are working fine.
When trying for cal Rule 3 it gives error message "The system determined free goods with quantity 0 for item 000010
Means for 10Ton of A product 10% means 2To are free. If I apply quantity in multiple of 10 i.e.10, 20 30 free goods are determined, delivery & billing is working well.
But if I apply 25Ton or 38ton, it is not even giving minimum discounts say for 25ton, it should give atleast 20ton equivalent fre goods. I checked in rounding rule OB90 where my company code3000 is giving 10 2 digit for USD currency. I set like this. When I checked pricing for condition type R100 it says requirement 055 not fulfilled. However I have maintained Req 055 & BaseType 28 in pricing procedure.
For cal rule 3 what else setting I should check.
Early reply with detail steps shall be highly appreciated.
Thanks

Free goods Not determine in Sales order(VA01)

Hello Gurus,
As Iam Creating Sales Order(VA01). In the back end I have done each and every configuration regarding free good determination then also the system is not determine the free goods
Apart from that Iam going through Exclusive free goods.
So please give me the Solution where Iam missing.
Regards,
Sukdev.

Hello Gurus,
As Iam Creating Sales Order(VA01). In the back end I have done each and every configuration regarding free good determination then also the system is not determine the free goods
Apart from that Iam going through Exclusive free goods.
So please give me the Solution where Iam missing.
Regards,
Sukdev.

Free Goods determination -acess sequence sales org/ plant/material

Hi
I am trying to determine the free goods by choosing the key combination as Sales org/plant/material.
The system is not determineing the free qty ,instead when i maintain the condition record with customer/Material key combination ,then the system is determineing the free qty.
I also tried to put acess Sequence Sales org/plant/material above the Acess sequence customer/Material,but still the system not detrmineing the free qty in the order.
can any one pl gide me how to solve this issue.
regards
shashi

Hi
Go to the access sequence where Sales org/Plant/Material are maintained as condition table.
Now select the condition table and then click the node "Fields" on the left hand side of the screen.
It may give a warning message that "Fields are not yet generated". Just ignore this and Enter once again.
Do this until it takes you to a screen where you can see fields like KOMK-VKORG, KOMK-WERKS and KOMP-MATNR
Now create the condition records and check in transaction by creating sales order. It shoudl work.
Hope this helps.
You can reward if it helps you

Free goods from quotation to sale order

Hi
We need to supply free service with item in a quote, that can be used for the parts
copy control of the free goods between the quote and a sales order.
Can someone through any config for this issue

hi,
as per SAP standards free goods are supported to the document category C. it won't support for rest of the document categories. And also to BOM, variant configuration like any other special functions also, it will not work out.
regards
rp s

Explode SD Free good determination + BOM in sales order

Hi!
I create for material sales bom + free good material (Tcode VBN1 and I tried to explode both of them in sales order, It didn't happend.
when i did order for this item, just the bom exploded, without the free good.
i need to explode both of them
Please help
best regard
shay

hi,
BOM is not supported by free goods funtionality in standard SAP.
please just go through the constraints of free goods funcitonality.
Constraints
Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: With material 1, material 2 and material 3 are free of charge or If material 1 and material 2 are ordered at the same time, then material 3 is free of charge.
Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).
Free goods are only supported for sales orders with document category C (for example, not quotations).
Free goods are not supported for deliveries without reference to a sales order.
Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
thanks
sadhu kishore

How to put Free goods with taxes in Sales Order?????????

Hello All
I am facing a problem that in my country the taxes should be paid for the free goods also that means if I sold 100 PC of material X and I gave 2 free pieces I will pay taxes for 102 PC but the system calculates the taxes for only the main 100 PC
Regards
Jacopo Françoise

HI,
When we dont to apply taxes we uses Normal process where we assign higher level item category to free good item category , and we determine it as TANN.
But to able to consider free good for taxes perpose we need to add R100 item category in pricing procedure with requirement 55 and Alternative condition base value as 28.
Along with that we have some setting in Item category whr you need to maintain B in Pricing relevence field (Pricing for free goods ).
With this setting you problem will be solved
Regards
Amol S

Delete Free Goods Item from Sales Order Return

Hi Gurus!
Could you help me with my question below?
Version 6.0
We created a sales return with reference to a billing document containing a standard item and an inclusive free goods item.
During sales order processing we are trying to delete the free goods item and system does not allow us to do it.
Example:
Item         Mat              Quant.
10            AAA            10 bx              (Standard)
11            AAA             2 bx          (Free Goods u2013 Inclusive) -> Try to delete this line.
In our business customer can return any box/quantity and we need this flexibility to create returns with reference to both and one separated item.
Do you know if it is missing any configuration o if there is any Note for this topic?
Tks in advance for you attention.
T.Guimaraes

Hi,
Free goods is determined automatically in the sales order so you cant delete it manually.
Generally free goods are determined on particular quantity.
Like for every 10quantity you will get 2free.
So if you reduce the quantity of the main item then you free goods will automatically go.
This is the one way in which you can do that.
Other way is that create the new document pricing procedure and assign that one your return document type in VOV8.
Then go to IMG u2013 SD u2013 basic function u2013 free goods u2013 condition technique for free goods u2013 activate free goods determination.
Over here check whether your free goods is activated for the newly created document pricing procedure or not.
If yes then remove that entry and save the setting.
Now create the sales order and check out whether free goods is coming or not.
Please assign the pricing procedure also for your newly created document procedure for your return document otherwise there will be no pricing the return document.
Regards
Raj.

Free Good Return after Return Sales

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