Free Lion update not showing in purchases in App store.

Hi I have just bought a new I mac. I want the Lion update so went to the up to date program page and entered in the information required. Lion sucessfully purchased although is not showing in the purchases tab of the app store. I have checked my order history and it is there... I would really appreciate any help as I would like to upgrade to Lion before I start messing around with my mac.

I filled out the form for the Free Lion upgrade. I would then assume that I would go into app store and be able to download it but it hasn't appeared in the purchased tab. I had just setup my time capsule and the settings were wrong so my connection was intermittent. I possibly missed something during the process. I checked my order history and the free upgrade is there, I will be contacting mac app store tomorrow.

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