Free month trial - still charged

I got my first month free trial, but it still charged me money?? Please help!

Hi, Goodluck123, and welcome to the Community,
What you describe typically occurs when we start a trial subscription and do not cancel it early enough, so as to prohibit automatic renewal. As is explained in this FAQ article, subscriptions do renew automatically by default:
https://support.skype.com/en/faq/FA10414/how-do-subscriptions-work
To clarify, cancelling a subscription does not cancel effective the date the cancellation is processed, but rather takes effect at the end of the subscription's term.
If you have not used the subscription, you may contact Skype customer service to request a refund. (The words in blue type are links to instructions on how to do each item.)
Regards,
Elaine
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Free month trial

After free month trial finish how much do I have to pay?

lisad02 wrote:
1, does the person im ringing have to have skype on there mobile
2 and do they have to have their internet on in order to receive the call,
3. eveytime I try and ring someone its telling me to top up with skype credit. Is there anyone that can help with this thanks
Hello
1. No.
2. No.
3. I see from your account that you were attempting to call a cellphone in Australia. Only calls to landlines in Australia are included in Unlimited World which is why you were being asked for credit to continue your call. Please check your Subscription coverage.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype free month trial

If you take my money you should be reachable. I am not completely stupid but I've been online for half an hour trying to figure out how to contact someone from Skype. Instant chat says a new window has opened for chat with customer support but it has not opened. You charged my account two days early for this [offensive text removed] service that I was going to cancel today. Waste of time and money how do I actually contact Skype to tell them as such. [offensive text removed] I am angry at wasting my time and money.
Solved!
Go to Solution.

JessicaBird wrote:
1. I've been online for half an hour trying to figure out how to contact someone from Skype.
2. You charged my account two days early
Hello and welcome to the Skype Community.
1. Perhaps this wtll help: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?intcmp=SN-Mods
2. Due to the time it can take for some transactions to be processed, we charge your bank or PayPal account three days in advance to ensure prompt delivery of your subscription. You don’t lose these three days: your subscription is still valid for the full period that you sign up for (one, three or 12 months).
Although the recurring payment is taken three days in advance to avoid possible delays, your subscription minutes are reset based on the initial purchase date and time.
3. The $17.21 payment for your Unlimited World 1 month Subscription has been reversed.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Free month trial end date

I started a 3 month free trial of spotify premium on June 4 and wanted to know when it ends( does it include the month of June)?

lisad02 wrote:
1, does the person im ringing have to have skype on there mobile
2 and do they have to have their internet on in order to receive the call,
3. eveytime I try and ring someone its telling me to top up with skype credit. Is there anyone that can help with this thanks
Hello
1. No.
2. No.
3. I see from your account that you were attempting to call a cellphone in Australia. Only calls to landlines in Australia are included in Unlimited World which is why you were being asked for credit to continue your call. Please check your Subscription coverage.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I download free game, it still charge me money

I download a free blackjack get 300000 coin LEE SUNJA and they charge me $49.99 , I just click coin button and it appears $49.99; $29.99 $19.99. it did not reminder me I will be charge in my credit card to click these choice. because this is a free game i do not think it will charger my credit card, i was cheated as a new comer.

That's how they make money. The game is free. The things you need to play it cost you money.

Will they still charge me when the free magazine trial ends?

I subscribed for a free trial in newstand but I decided to turn off the auto renewal option. Will it still charge me when the free trial ends?
If I want the subscription, how does it bill me? As for now, my payment option is still "none".

As long as the LCI's (liquid contact indicator) are good. They will not charge you.
http://support.apple.com/kb/HT3302

Invited to have free trial, but charged me. please...

I have been invited to try unlimited world for one month, which I did. However, Skype still charged me.
Can you help, please? It was delivered on March 23, 2014. The order number is [removed for privacy].
Thanks.

ok123123123 wrote:
I have been invited to try unlimited world for one month, which I did. However, Skype still charged me.
Can you help, please? It was delivered on March 23, 2014.
Hello,
Your account shoes that you already have an Unlimited World Subscription which was created on Feb 5th 2013 and is charged annually. A second Unlimited World Subscription for 1month wascreated on March 23rd 2014 and financed through your credit card.
If this second Plan should have been a free trial please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Free broadband trial with 18 months contract!?????

I've recently signed to a FREE broadband trial over the phone. Although I was very careful the follow-up e-mail came with the 18 months line rental contract I haven't signed for. Are these trials genuine? Anyway, my e-mail (sent within 24 hours)asking to cancel the service (cooling-off period) received the following replay:
"IMPORTANT -Please note that it is important that any reference in communications from BT indicating charges or contract terms should be disregarded. The Fibre to the Home Broadband trial is free of charge and with no contract tie in. We apologise for any confusion and inconvenience."
Well, how come my current bill is 19.90? and, more importantly - do I or don't I have a contract with BT?
If yes, then how come? and how can I / can't I change this?
My disappointment is great.
Thank you for your replays,
L.

This sounds correct. The price seems wrong as its somewhere in the region of £26 with a bill credit for the same amount. You will find you bill becomes very messy with charges and credits.
You will get free installation, broadband but not phoneline so this could be the charge and any contract will be for the phone. However the FTTH Broadband only trial has ended and as long as you order was before 11 November the you will be fine. BT will be charging for the service after 31 Dec.
There is no 'contract' on the trial but read the conditions carefully!
For some users the trials are continuing due to certain other issues and services you will know if that applies to you.

Hi there, I have a 2009 Macbook - running on OS X V.10.6.8... but I'm looking at upgrading the Operating System to V.10.10. Will your latest version of LIghtroom (the one I can currently get a free one month trial of from your site) work with Apple's late

Hi there, I have a 2009 Macbook - running on OS X V.10.6.8... but I'm looking at upgrading the Operating System to V.10.10. Will your latest version of LIghtroom (the one I can currently get a free one month trial of from your site) work with Apple's latest operating system - Yosemite V.10.10? Or will LR only work with V.10.7, 10.8 or 10.9?
Thanks, Seamus

Hey, problem solved. One of the drives was faulty. I erased the 2nd drive (which was showing up as the degraded raid slice), deleted the RAID set and restored the 2nd drive from a back-up disk image. After that, when I booted using 'option' I was presented with two boot disks but only one that worked. And when it did boot up only the reformatted disk was showing in Diskutil so I'm guessing the second one is knackered. With it still in place the server still wouldn't boot up from a full shutdown, but the moment it was removed it booted up no probs. Wakes up from sleep as well so it seems sorted.
So now just need to decide whether I'll bother with replacing the second drive or just use an external back-up. I have just bought a 1TB drive to back up to so will probably just go with that.
Btw, is there anyway I can test the drive I removed to see if can be saved?
Thanks for all your help. Your siamese twin comment was the push I need to erase the drive, I'd be holding off before that.
Warren

I canceled my spotify trial, but was still charged for the subscription

I canceled my spotify " .99 cent for 3 months" subscription before the trial subscription ended and I was still charged the $9.99 premium on paypal. I canceled my subscription a day before it was scheduled to end. I need a refund.

Hey there and welcome to the community!
Head over to this contact form.
https://support.spotify.com/contact-spotify-support/
Support should get back to you within 24-48 hours. When they send you an email telling you to come to the community, reply back to it so you can get in touch with one of the staff.
Hope this helped and if you need anything else, just let me know!

I am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and i

i am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and it claims to be downloading but this is not happening at all. I am on a Macbook Air and Abobe for my $600 a year membership you have totally ruined by Friday night. If there's a human being out there at Abode please respond now

Hi,
If you have already subscribed to the membership, please follow the help document below:
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Regards,
Sheena

Anyone have information about the publicised Free 3 month trial of iCloud for attendees of the Sydney Presentation held last wednesday?

I last purchased product at the release of cs3 and was not allowed to register the software 'because I had had it too long' ... yes, I had several episodes with the Big C and Adobe didn't honour their sale obligations ... should take the case to the Ombudsman ...

If a customer has purchased an earlier full version of product Adobe ought register that product so that it can be use. I purchased product and the tech who looked after the registration which enables you to use the product would not enable the software for use because there was a lag between purchase and request for activation.
Your comment about contacting whoever made the offer of access for attending the presentations is what doesn't make sense because there appears to be no way of contacting the organisers.
Mylenium <[email protected]> wrote:
Mylenium created the discussion
"Anyone have information about the publicised Free 3 month trial of iCloud for attendees of the Sydney Presentation held last wednesday?"
To view the discussion, visit: https://forums.adobe.com/message/6565520#6565520
>

Hey, i bought iphone 5 and i downloaded an app called "Ab Workouts Free, Fit Club!", then i deleted it but it still charges me and renews itself automatically. What should i do to stop it charging me? Thanks.

Hey, i bought iPhone 5 and i installed an app called "Ab Workouts Free, Fit Club!", then i deleted it but it still charges me (4.99 pounds) by renewing itself authomatically. this app billed me 4 times since i deleted it. What should i do to stop it from doing this. Thanks.

If this app has an automatically renewing subscription, as it seems it does, you have to unsubscribe. Just deleting the app will not do it. See:
http://support.apple.com/kb/HT4098
Regards.

I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months : please help

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Hi.
I'm not sure of it's still possible to choose 'None' under payment method. Besides, I'm sure you would like to be able to buy paid Apps as well.
Try edit your payment information from a PC/Mac instead of your phone.
Open iTunes > Choose 'iTunes Store' > Upper right corner, select your account or 'Sign in' > (When signed in) Click your account and go to 'Settings'.
Make sure your credit card qualify for use in the Apple Store.
Best regards.

HT1933 I downloaded WE CHAT app. which i store shows free. But still th. Can anybody tell me how to report this?ey charged 1 $ from my account

I downloaded WE CHAT app. which i store shows free. But still they charged 1 $. Can anybody tell me how to report this?

iTunes Store & Mac App Store: About payment card authorization ...

Free month trial - still charged

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