Free Mountain Lion for mbp september 2012?

My son bought a macbook pro in september 2012. It came with lion. He realized he should have Mountain Lion and contacted Apple but apparently the program to get this installed for free has been cancelled in march 2013. He never was notified of this. Is there any way around this? Are there more people with this experience? I think this is very bad customer support of Apple!

Your son will just have to pay for the Mountain Lion upgrade. The ML "Up-to-date" program was extended for quite some time to those who bought new Macs prior to a certain date and your son should have taken advantage of that program while it was extant. It's now gone and if he wants Mountain Lion, he'll have to pay for it.
Sorry,
Clinton

Similar Messages

  • Paid for lion recently can i download mountain lion for free?

    Hi :) recently paid and downloaded mac os lion ( 16 june 2012 ) i just need to know is there a way to get mac os mountain lion for free because of my recent mac os lion download. 

    Unless you bought Lion with an explicit offer from Apple telling you that you can get ML for free, you will not be able to download and install ML for free.
    You will have to purchase Mountain Lion for 20 dollars (US price) in the Mac App Store.

  • How do I get Mountain Lion for free if I bought my Macbook Pro at the right time?

    So I got my Macbook Pro a few weeks ago and I was told I'd be getting Mountain Lion for free. How do I go about this on the app store?

    Go to this link and claim your free copy:
    http://www.apple.com/ca/osx/uptodate/

  • TS1292 The content code Apple sent me to download mountain lion for free is invalid.

    I was trying to download mountain lion for free on my mbair, but the code Apple sent me is invalid.  Any ideas on how to resolve it?

    Contact Apple.

  • I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do?

    I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do? I am very frustrated and just want the great software to download in a resonalbe time!

    Take your Mac to a location with a fast, relaible Internet connection that will be all yours during the duration of the download.
    If you want to complain, PLEASE call Apple and do so.
    Internet only downloads of OS X is completely stupid, it assumes everyone has reliable Internet everywhere and /or no data caps.

  • How do I upgrade to OS X Mountain Lion for free?

    How do I upgrade to OS X Mountain Lion for free? I just bought a new Mac Book Pro 5 days ago with OS X Lion. The Apple store said I could download the new OS for free by entering the receipt # and total amount of the purchase.  I don't know where to start or where to enter this information.  Please help.

    Hi,
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  • With the purchase of macbook air i am able to download x os mountain lion for free, how to do that, what code i need for that?

    With the purchase of macbook air i was told that i am getting the x os mountain lion for free.
    When i try to download it is asking me for code, what code shall i put in, how i can get that code?
    thank you

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Check here;
    http://www.apple.com/osx/uptodate/

  • I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?

    I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?

    No one here would have any information as to where the MacBook Pro was purchased.
    Contact the person who gifted the Mac.
    Apple - See if you qualify for a free OS X Mountain Lion upgrade.

  • How can I update to Mountain Lion for free

    I just bought the Mac Book Air with Lion OS, and I was suppose to update it to Mountain Lion for free, but dont know how.
    Thanks

    See Here  >  up to date program

  • Can i update to mountain lion for free

    can i update to mountain lion for free? when can i update it? Very hopeful to have a experiment.

    Given that you already have a Mac and the new cat is not likely to come out in awhile yet, the answer will be NO. Only cases I've seen Apple give the OS for free as an upgrade is when you buy a new Mac a week or so before the official cat unleashing. Or if you buy a new Mac after the new cat is out and you get inadvertently given one with the previous release.

  • Ive just recently bought the new mac book, how do i upgarde to mountain lion for free?

    ive just recently bought the new mac book, how do i upgarde to mountain lion for free?

    See below.
    http://www.apple.com/ca/osx/uptodate/

  • Can i get mountain lion for free if i have just got my macbook ?

    i have been told that i have just got the macbook ,, i would be able to get the mountain lion for free ,, is that true ? how ?

    Yes, go to this site to claim the upgrade.
    http://www.apple.com/osx/uptodate/

  • HT1338 Where do I enter the code to download Mountain Lion for free?

    I have obtained my password for a free mountain lion upgrade on my new computer but can not figure out where I go to input the information to download?

    First, make sure you got the right password - it should be an 8 - or maybe 12 - digit code with only numbers, and no letters or dashes.  If you have something with letters and/or dashes, that is not the code.
    Once you have the code, go to the App Store, click on the "Featured" tab on top, and the "Redeem" link on the right side.  Enter your code, and you'll be on your way.

  • If I sign up as developer, do I get Mountain Lion for free?

    Hi!
    A simple question.
    I can't wait for iOS 6 and Mountain Lion so I wish to enroll as a developer as soon as I have money for it. But do I get the full version of Mountain Lion for free since I enrolled as a Developer? I mean when it releases, do I automaticly get it?
    Erling Thorbjørnsen

    I'm seriously thinking about it. The only reason is that I am so unpatient. But frankly, when you put it like that, 99$ compared to 20$ + waiting time sound like a waste of money. But still, this was not the answer I was looking for…
    Rushed a bit too quick marking "pvonk's" answer as solving my question. You got those points for free there.

  • Hello there i have a question, so i just bought a new MacBook Pro today and they told me i could get Mountain Lion for Free? How do i get it? and When?

    i just bought a new macbook pro at best buy and i need to know how i could get mountain lion for FREE?

    Wait until it becomes publicly available, and then click here and follow the instructions.
    (67754)

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