Free or not free online "good" email service providers

Hi there.
I;ve been using hotmail for ages and hate it. any suggestions on any other good free or not free email service providers? anyone heard of Zimbra?
Many thanks

G-mail is best. If you send me your email address I'll send you an invitation.
  Mac OS X (10.4.7)  

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    Your Question: Team, I opened an issue on 2 September and to date I have not received a reply. The issue number is {edited for privacy}. Until this issue is resolved I cannot receive any email and all emails sent to me are rejected by your servers. This is unsatifactory and I wish it to be resolved asap. thanks.
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    Kavita(18:15:30): Thank you for contacting the Verizon FIOS technical chat Support. My name is Kavita and I will assist you regarding the technical concerns. We appreciate your patience in reaching us. May I confirm your FIOS telephone number as 703xxxxxxxx ?
    ben breeland(18:15:50): Yes. that is correct.
    Kavita(18:16:10): Thank you.
    ben breeland(18:16:18): you are welcome.
    Kavita(18:16:28): For account security reasons, I need to confirm few things quickly. May I have the name and address on the account?
    ben breeland(18:17:05): I typed that in earlier, but I will do it again. You should access to it if you work for Verizon.
    ben breeland(18:17:31): xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Kavita(18:17:41): In case the chat gets disconnected due to any issue at either end, please re-initiate the chat through the same channel or call our FIOS phone support at 888-553-1555, whichever is convenient.
    Kavita(18:17:56): May I have a preferred Email Address where I can send you few troubleshooting steps for future reference?
    ben breeland(18:18:45): troubleshooting steps will not resolve this issue, Kavita. Your script is boring me. When do we get to the issue.
    ben breelandxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Kavita(18:19:35): Thank you.
    ben breeland(18:19:50): You are welcome.
    Kavita(18:20:45): I went through your issue description, as I understand you have an open ticket and the issue is not yet resolved. , and that?s the reason that you are contacting us, correct?
    ben breeland(18:21:34): Yes. That is correct. I have an open issue, {edited for privacy} , opened 2 September for my emal access and I am contacting you to determine the status of the resolution.
    Kavita(18:22:09): You have reached the right person, I will be more than glad to assist you today
    ben breeland(18:22:52): Great. You are a super star! Show me how you work it.
    Kavita(18:24:52): Please give me a minute while I check the updates on the open ticket.
    ben breeland(18:25:07): Sure. Thank you.
    Kavita(18:25:47): You are welcome.
    Kavita(18:26:02): I truly appreciate your patience.
    ben breeland(18:26:58): By the way, did you know that when an account is suspended, all new email is rejected by your servers? So since I opened this issue, all email addressed to my address has been rejected. Is this the policy on all email accounts with your company? If so, why is this the policy?
    Kavita(18:28:08): Yes I do see that your account is suspended.
    Kavita(18:29:18): Ad regarding the update of the open ticket I see that out technicians are working on it and they will definately get back to by tommorrow morning.
    ben breeland(18:29:41): so it will be resolved by tomorrow morning?
    ben breeland(18:29:52): Or will I get a call by tomorrow morning?
    Kavita(18:30:27): You got it absolutely correct.
    ben breeland(18:30:47): what is correct, Kavita. a call? Or resolution?
    Kavita(18:32:08): You will get a resolution with a call.
    ben breeland(18:32:42): thank you. can you address my question regarding all of the lost email during this period? thank you.
    ben breeland(18:33:42): suspended does not mean cancelled. Yet during the suspension all email sent to me was rejected by your servers. This is not a good thing.
    Kavita(18:35:43): Alright sir, what I would suggest you is tommorrow morning when you will get a call from the advanced technical support, please do ask thenm about the lost emails because as they were working on the issue, they will be able to answer your question in a better way.
    Kavita(18:36:08): Great, I can see your screen now.
    ben breeland(18:36:24): Kavita, why do you need to see my screen?
    ben breeland(18:37:06): Also, if I am not home - tomorrow is Sunday - will they call until they reach me or leave a message if I am not here? Thanks.
    Kavita(18:37:36): I am sorry. I typed by mistake.
    Kavita(18:37:51): Yes they can still reach you on sunday,
    ben breeland(18:38:03): No problem. And if I am not home, what will they do?
    Kavita(18:39:54): They will arrange a call back back and once you reach home you will get the call.
    ben breeland(18:40:24): Ok. Thank you very much. I look forward to a resolution sometime tomorrow.
    Kavita(18:40:39): Sure.
    ben breeland(18:40:50): Sure what?
    Kavita(18:41:05): I truly appreciate your patience
    Kavita(18:41:20): Surely you will get the resolution.
    Kavita(18:41:30): Trust me , you will never have to call back for this resaon .
    Kavita(18:41:40): Verizon always wants you to have the best service experience.
    ben breeland(18:41:51): Thank you. However, I remain frustrated that all of my emails coming to your servers are rejected and that it continues until tomorrow sometime.
    ben breeland(18:42:14): Kavita, I am not so sure Verizon cares about my experience.
    Kavita(18:42:49): Verizon believes in permanent resolutions, so we will make sure that you will get the lost emails also.
    ben breeland(18:43:11): Thanks, Kavita. I am not sure that is possible.
    Kavita(18:43:41): As you are a valued verizon customer, we do care for your experience.
    Kavita(18:44:01): My Sincere apologies for the inconvenience caused.
    ben breeland(18:44:07): OK. Thanks for your help. I look forward to having this resolved tomorrow.
    Kavita(18:44:37): It was noce chatting with you.
    Kavita(18:45:12):
    Our goal is for you to be completely satisfied with the service you have received and that you recommend us to your friends and colleagues, thank you for choosing Verizon.
    Kavita(18:45:28): If you have any other questions, feel free to access live chat again, available daily 8am - 9p, CST or call us 24/7 at 1-888-553-1555. Have a great day
    ben breeland(18:46:47): Thanks.
    Kavita(18:47:12): You are welcome.

    You don't go into the details as to why the account was suspended ... that background might be helpful since you're asking others for their opinion.  In general it sounds like the account was "deleted" at which point all mail is bounced because the address no longer exists -- but Verizon holds the name in reserve for some period of time to prevent someone from re-registering it in case an error was made and for some level of security, I suppose.
    Anyhow ... on your commentary about not using an @verizon.net address as your primary address ... I think you will have this with many providers.  Hotmail, Yahoo, and Gmail all do this if you terminate the account (they do have a suspended account due to inactivity feature which operates differently, but pretty much do the same thing for deletions and such.   I don't use the @verizon.net account as my primary for a different reason however -- my primary address is provider agnostic.   I can move providers (although I'm quite happy with FiOS at the moment) -or- if at some point down the road I have to move out of Verizon territory, my email address will not need to change.  I used this little fact to my advantage when I moved from Comcast to Verizon a few years ago -- no one knew I changed providers because my email address didn't change.   Now .. I don't use one of the free services for email, I own my own domain name (about $10/year from the likes of GoDaddy) and have my domain hosted on the Google Apps tier (but even without that, GoDaddy will do basic forwarding for you of any email address to whatever mail account you're presently using).    Something to think about.

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