Free Phone was not Free and no Customer Service
Why was I Charge a $30.00 upgrade fee when I received my new Commando 4G LTE phone. The ad said it was free? $30.00 ain't free! I saw nothing in the add that said I was going to pay an extra $30.00. I did buy an accessory package for $49.99, but my bill came to $79.99 plus tax, I believe this is false advertising. When I called the number "For questions on your billing", I was on hold for 30 minutes and hung up, as I got tired of waiting.
Paying $30.00 for a free phone IS NOT FREE! I don't care what you call it, it ain't free!
I've been with Verizon since they took over this area's Alltel customers and have never been charged for a new phone. You're not going to build a very loyal base when you keep adding fees and raising cost , you can bet I'll be looking at other cell phone services in the future. I just had my WiFi go from $10.00 to $15.00 a GB and now this. I guess keeping your old customers isn't important anymore.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator
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The software required for communicating with ipod and mobile phones was not installed correctly
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http://majorgeeks.com/download.php?det=4459
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(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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