Free Previews Available On Verizon FIOS

http://www.freepreview.tv/tag/verizon-fios
Really cool site to let you keep track of all the free previews.

cesinha87 wrote:
I have Brazilian channel and I believe you guys as right nonw dont support watch Iternational channel yet. Do you guys now when will be available to watch the channels that we pay for on mobile ipad. I would love to watch Brazilian channel at work
THe channel is 1768
Hello,
At this time, one can stream about 75 live TV channels from the iPad, Xbox 360, LG Smart TV, and Samsung Smart TV.
From the iPad, this is through the 'FiOS Mobile' app from the App store.
For a list of channels available for Live TV on the aforementioned devices, you can go to either:
http://www22.verizon.com/home/livetv and select the link 'See available channels'
OR
http://www22.verizon.com/home/fiostv/features#connect and select the link 'your favorite TV channels'.
Keep in mind that you have to be subscribed to the selected TV channel in your FiOS TV package in order to watch that channel live.
Also, as PJL has mentioned, the live TV streaming would work only if connected to your residential home network.
Lastly, if you'd like to submit the suggestion to include international channels to live TV streaming on the iPad (and other devices), you can do so via Verizon Idea Exchange.
Suggestions for any Verizon service/product/offering on the internet, telephone or TV can be made in the 'Idea Exchange' section of the Verizon Community Forums where it'll be noticed more by other Verizon community members as well as Verizon employees who can bring up individual ideas to the appropriate teams.
Also, forum members can vote on the posted idea for greater emphasis.
Please see:
http://forums.verizon.com/t5/Verizon-Idea-Exchange-FAQs/Idea-Exchange-FAQs/td-p/231267 for more details.
The direct link to the Idea Exchange section is found here:
http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange

Similar Messages

International channel not available on VERIZON FIOS MOBILE FOR IPAD

I have Brazilian channel and I believe you guys as right nonw dont support watch Iternational channel yet. Do you guys now when will be available to watch the channels that we pay for on mobile ipad. I would love to watch Brazilian channel at work
THe channel is 1768

cesinha87 wrote:
I have Brazilian channel and I believe you guys as right nonw dont support watch Iternational channel yet. Do you guys now when will be available to watch the channels that we pay for on mobile ipad. I would love to watch Brazilian channel at work
THe channel is 1768
Hello,
At this time, one can stream about 75 live TV channels from the iPad, Xbox 360, LG Smart TV, and Samsung Smart TV.
From the iPad, this is through the 'FiOS Mobile' app from the App store.
For a list of channels available for Live TV on the aforementioned devices, you can go to either:
http://www22.verizon.com/home/livetv and select the link 'See available channels'
OR
http://www22.verizon.com/home/fiostv/features#connect and select the link 'your favorite TV channels'.
Keep in mind that you have to be subscribed to the selected TV channel in your FiOS TV package in order to watch that channel live.
Also, as PJL has mentioned, the live TV streaming would work only if connected to your residential home network.
Lastly, if you'd like to submit the suggestion to include international channels to live TV streaming on the iPad (and other devices), you can do so via Verizon Idea Exchange.
Suggestions for any Verizon service/product/offering on the internet, telephone or TV can be made in the 'Idea Exchange' section of the Verizon Community Forums where it'll be noticed more by other Verizon community members as well as Verizon employees who can bring up individual ideas to the appropriate teams.
Also, forum members can vote on the posted idea for greater emphasis.
Please see:
http://forums.verizon.com/t5/Verizon-Idea-Exchange-FAQs/Idea-Exchange-FAQs/td-p/231267 for more details.
The direct link to the Idea Exchange section is found here:
http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange

Free Preview - Starz and Encore 6-5-09 to 6-7-09 NOT AVAILABLE

Starz and Encore were supposed to be available this weekend for Free Preview, but I just get a screen that says that I'm not subscribed to it. Other people around the nation are reporting the samething, but there are some in Texas who say that they can see it.
http://www.freepreview.tv/starz/starz-encore-free-preview-for-verizon-fios.html
http://www.dslreports.com/forum/r22500747-Free-Starz-and-Encore-Reminder
I tried contacting a Verizon rep who said that the problem is with Starz, so I went to Starz's webpage but I couldn't find any contact info. Does anyone know why we are not getting Free Preview and if anything is going to be done about it. I was really looking forward to it.
Note: And yes, I'm aware that we can get the free movie package for two months.
PS HBO and Cinemax should be available next week for free preview.
http://www.freepreview.tv/tag/verizon-fios

Starz and Encore were supposed to be available this weekend for Free Preview, but I just get a screen that says that I'm not subscribed to it. Other people around the nation are reporting the samething, but there are some in Texas who say that they can see it.
http://www.freepreview.tv/starz/starz-encore-free-preview-for-verizon-fios.html
http://www.dslreports.com/forum/r22500747-Free-Starz-and-Encore-Reminder
I tried contacting a Verizon rep who said that the problem is with Starz, so I went to Starz's webpage but I couldn't find any contact info. Does anyone know why we are not getting Free Preview and if anything is going to be done about it. I was really looking forward to it.
Note: And yes, I'm aware that we can get the free movie package for two months.
PS HBO and Cinemax should be available next week for free preview.
http://www.freepreview.tv/tag/verizon-fios

Verizon cut the feed during EPIX free preview!

Many providers including FIOS participated in a free preview for EPIX this weekend: http://www.freepreview.tv/epix/free-preview-of-epix-for-many-this-week.html
EPIX premiered Wolf of Wall Street on 9/14 at 10pm EST. The film is 3 hours long, so the airing ended at 9/15 at 1:05am EST.
Oher providers do not cut the feed during this preview weekends until 3-6am EST. Some viewers like me who use Tivos do not have access to On Demand features and rely on our DVRs for programming.
Verizon cut the free EPIX feed at 12:25am on 9/15, as the film was airing. As a result, my DVR was unable to record the entire film which I had been looking forward to recording/watching during this free preview weekend for quite some time. Quite infuriating.
In future, FIOS should wait until sometime between 3am and 6am the next morning to cut the feed or at the very least allow for the conclusion of films that are airing during the free scheduled preview.

Technically the freeview ended at midnight (it became Monday - not part of the weekend) and VZ typically shuts it off about a half hour later. Just for future reference.
Wasn't the movie available earlier in the weekend to record instead of waiting for the last possible airing?
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

FiOS TV: Free Previews for March/April 2013

According to this site: http://www.freepreview.tv/tag/verizon-fios, there are several free previews scheduled for March and April 2013:
Friday March 29 through Tuesday April 2: HBO and Cinemax
Monday April 1 through Sunday April 7: MLB Extra Innings
Thursday April 11 through Monday April 15: Starz and Encore
Always nice to have a brief look at stuff you aren't subscribed to.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

Okay, so it is HBO and Cinemax that is allowing me to view the channel(s) but limiting my ability to record. I'm the first person to say, "Hey, it's free, enjoy!" So I shall do just that. Thanks for the reply. I now know something new.

When I open my free aol email account, I keep getting redirected to a new open tab ad for Verizon Fios. Is there a way to block this in Firefox?

I tried SuperAntiSpyware and Malwarebytes but they didn't solve the problem. AOL email is the only place I'm having this problem and it's constantly happening while I have that email open. It will open up the same new tab time after time. Screen shot jpg will not upload but it shows 3 tabs for "FiOS Custom TV" with the following address - http://campaign.verizon.com/customizetv/?CMP=BAC-CON_2015-Q2_MM-ACQ-MZ2ACQQuizP3a_0576
Help?

I access my aol email through www.aol.com. When I got to my emails, another tab was automatically opening by itself and I was redirected to that newly opened tab with the page that had the Verizon Fios promotion/ad. This happened automatically and repetitively while I was trying to check my emails. (Note the multiple Verizon tabs in the screenshot attached to this inquiry)
This happened over the last 2 days while in my free aol email account. I did notice a Verizon ad at the top of my email inbox while this was happening. I never did click on or otherwise access the Verizon ad but was constantly redirected to the new page/tab while viewing my emails. I went to my aol email just now to see if this was still occurring; there is a different ad in place of the Verizon ad and I am no longer being automatically redirected to another tab/page. Don't know why it was happening when the Verizon ad was there but it's not happening now since the Verizon ad has been replaced with another ad from a different company.
Any thoughts on this?
thank you

EPIX/EPIX2 Free Preview 7/22 Through 7/24

In case you have not seen it, there is a free preview of EPIX and EPIX2 this weekend 7/22 through 7/24, HD channels 895/896 and SD channel 395 (no SD version of EPIX2). It is supposed to start at 6 pm EDT but it is already on here in VHO 1 at 4:40 pm, I don't know what time it started. I did not think EPIX2 was included in the free preview, but right now at least it is available.
More info: http://forums.verizon.com/t5/Verizon-at-Home/An-EPIX-Deal-And-Shatner-ing-Experience/ba-p/328307
Justin
FiOS TV, Internet, and phone user
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

Found another solution that worked for me, which did not involve going into terminal:
Open Finder
Click on GO in menu and a list box drops down
Press the ALT key (This will show the Library folder int he drop down list box that appeared)
Click LIBRARY which opens another list of folders
Click CONTAINERS which will open the container folder and should show a Textedit and Preview folder.
DELETE both these folders
And that's it!!

Success with adding an external eSATA drive to a Verizon FIOS DVR

August 4, 2012 - Success with adding an external eSATA drive to a Verizon FIOS DVR
I just upgraded from a Comcast DVR to a Verizon FIOS DVR. I upgraded because my old DVR was limited to 500GB (1/2 TB) on the internal drive and the new FIOS DVR allowed for a much larger external eSATA drive. Selecting a viable external drive for the FIOS DVR was easier said than done. The three drives listed on the Verizon web site as compatible with FIOS DVRs are no longer manufactured by western digital and are not available on the market.
The DVR that I received from Verizon was a Cisco "CHS 435 HD DVR" that came with a 500GB (1/2 TB) internal drive. This is one of their "Multi-Room DVRs" that allows other set top boxes (not DVRs) to watch videos recorded on it.
I selected a western digital "WD30EURS" eSATA disk drive because it was a follow on product to one of the three listed as acceptable by Verzion on their web page and it was 3TB in size. I ordered from amazon.com for $170.99. This drive is a "bare drive" so it does not come with an external encloser or a eSATA cable.
According to the Western Digial web site this is a AV-GP drive: "These drives are designed to last in high temperature always-on, streaming digital audio/video environments such as PVR/DVR, IPTV, and video surveillance systems."
http://www.wdc.com/wdproducts/library/AAG/ENG/2178-771131.pdf
I got a "Macally G-S350SU Hi-Speed eSata/USB2.0 External Storage Enclosure for 3.5inch SATA HDD" to hold the drive for $34.39. I chose this one because it does not use a fan that could cause continious noise. The box is made out of metal so it cools itself as long as it is exposed to air (not covered up). This box comes with an external power supply that has a small transformer that plugs into a wall outlet.
Then I needed a eSATA cable. I got a "StarTech 6-Feet Shielded External eSATA Cable M/M (ESATA6)" for $6.50 and a 3-foot version for $5.90. I went with the longer one so that the cable would be less likely to become accidentally unplugged if I need to move the drive or the DVR. The cables and the drive houseing came from the same Amazon provider so it saved me on shipping. The drive came from Amazon/Western Digial directly but they do not have external housings or eSATA cables on that site.
The total cost was $255.56 including shipping for all these items.
I went with the largest (3TB) drive from western digial's AV-GP line to avoid a future upgrade from a smaller drive to a larger drive. There is no way to copy videos from one external eSATA drive to another drive because they are formatted by the FIOS DVR in a propriatary format. That would mean that any future upgrade would require losing all recorded files during an upgrade. That also means that there is no way to back up the contents of the drive to protect yourself from hard drive failure.
The installer who setup the DVR did not want me to plug in the drive while he was there and explained that I was on my own when I attached this kind of personal device to the DVR. When I plugged in the new eSATA drive it was automatically discovered. I was asked by the DVR if I wanted to format the new drive. I answered yes and within 2 hours the drive completed formatting. I did not watch the boring format so it could have finished faster.
When I started recording new videos they go directly to the external drive automatically and avoids the internal drive. It had no trouble recording two HD shows and playing a recording at the same time. I now have 20 hours of HD video recorded and the 3TB external drive is 17% full. So far my experience with the external drive has been great. No problems or issues. Learning the new remote control, new DVR menu system, and web browser control of the DVR from a laptop is another story. It will take some time to figure out how to make all the new features work.
It took me a while to figure out how to make this work since the verizon web site made useless suggestions and pointed me to products that are not available any more. I could not tell if this really would work until I plugged it in and then I was pleasantly suprised that it did. I have had this working for 3 days without any issues. I hope this post makes it easier for you to add an external eSATA drive to your DVR.
Here are the three items ordered from Amazon to make this work:
Western Digital 3 TB AV-GP 3 TB SATA 2 Intellipower 64 MB Cache Bulk/OEM 3.5-Inch Internal Bare Driv...
Macally G-S350SU Hi-Speed eSata/USB2.0 External Storage Enclosure for 3.5inch SATA HDD
StarTech 6-Feet Shielded External eSATA Cable M/M (ESATA6)

You are right. I can only access 2TB of my 3TB external drive. That gives me a total of 2.5 TB counting the internal (0.5 TB) and external (2.0 TB) drives. This is a significant improvement over the just the 0.5 TB internal drive. I have not been able to find a reason for this limitation. Cisco and Verizon do not mention any limits that I can find. I hope that a future BIOS upgrade could provide access to more space but this would probably require me to reformat the drive and lose everything recorded.
I paid $170.99 for the 3 TB WD30EURS drive at amazon. I could have gotten away with spending only $116.99 for the 2 TB WD20EURS drive. Not worth returning at this point so I will stay with it. Makes me glad I didn't buy the most expensive 6 TB external monster drive available from another company.
I bought: 3TB drive: Western Digital 3 TB AV-GP 3 TB SATA 2 Intellipower 64 MB Cache Bulk/OEM 3.5-Inch Internal Bare Drive WD30EURS by Western Digital
I could have bought: 2TB drive: Western Digital AV-GP 2 TB SATA II Intellipower 64 MB Cache Bulk/OEM Internal Hard Drive - WD20EURS by Western Digital
Details of what I learned:
The external 2 TB drive now has 41 hours of HD video recorded and claims to be 34% full (66% free). My estimate would allow me to have aprox 120 hours of HD on the external drive (2TB) and 30 hours of HD on the internal drive (500GB) for a total of 150 hours of HD. This will keep me happy for the near future.
There is a hidden "diagnostic menu" that is not normally accessible or documented by CISCO or Verizon. This menu has a lot of interesting info on the inner working of the DVR. There was an obscure reference to this menu on another forum.
To access this diagnostics menu:
1) Get the DVR into normal live tv mode (no menu, no guide, no pause ...)
2) Go to the Cisco CHS 435 HD DVR (not the remote control) and press these buttons on the front of the DVR: Press both the Left Arrow "<-" button and "OK" button at the same time and hold them both down for aprox 5 seconds.
3) The "Verizon FiOS TV Diagnostics Menu" menu will appear. The menu can then be used by the remote control.
4) I chose "D03 Memory / HDD" and then "Hard Disk Information" and finally "OK"
A five page disk report appeared. With a little bit of interpretation I discovered:
The Internal Drive is know as "drive 1/hdc1" has 461 GB total space with 454 GB free.
The External Drive is split into two partitions "hdc2" and "hdc3" (aka two mount points).
"drive 2/hdc2" has 1007 MB total with 317 GB free
"drive 3/hdc3" has 1007 MB total with 974 GB free
The normal DVR menu has an "Eject" feature that allows you to stop the external drive and make it safe to remove it from the DVR without losing anything via an unplanned drive removal. This can be found at "DVR" button on remote then "Settings"->"External Hard Drive"->"Eject".

Pros and Cons of Verizon FiOS TV vs Comcast

I recently (two weeks ago) switched from Comcast to Verizon FiOS TV in the Portland, OR area and I have mixed feelings about it. There are several things that are better, but also many that are worse than Comcast.
I'll get the bad things out of the way... and maybe I'm wrong about a few of them:
CONS
-- My most expensive Mitsubishi TV that has worked fine on everthing via HDMI for the past 6 months (Comcast Motorola HD DVR, PS3, Wii, Wireless Media Extender) will not work via HDMI with the Verizon Motorola STB. Green screen of death. I don't have any optical audio cables, so I'm currently running with component cables and regular audio (which sucks). This is horrible.
-- Changing channels sometimes doesn't work. This happens when I'm flipping through channels using the Channel +/- buttons. I'll hit + and the on screen display will say it has changed channels, but the previous channel's video and audio are still on the screen. I have to change to the next channel and back again to get it to synch up. This happens a lot.
-- The DVR skip buttons are nearly worthless to the impatient (read: me). If you hit the skip button too fast, it either doesn't skip at all or causes the video to go blank. On my other TV which is working via HDMI, this makes it have a green screen of death and I have to turn the TV off and back on. This is a big deal for me. I'm used to hitting the skip button quickly a set number of times to skip past known lenghts of commercial breaks. I simply can't do that with Verizon. I have to hit the skip, wait a couple of seconds, hit the skip again, wait a couple of seconds, hit the skip again, oops... it didn't skip... I must not have waited long enough, hit skip again. THIS IS INFURIATING.
-- If I have rewound back into a certain channel's buffer, as far as I can tell there is no way to immediately return to live TV. Comcast's remote had a LIVE button that would skip to the end of the buffer without clearing it. The only way I've figured out to do it is change channels then come back to the original channel, but this sometimes clears the buffer so that isn't acceptable.
-- I can't adjust the end time of an already recording program. This comes up frequently, especially with sporting events and programs that have been delayed because of sporting events preceding them. I'll sit down in the middle of a show and start playing the recording from the beginning but notice the basketball game before it is still finishing. I want to extend the end time of the recording so I can start watching it immediately from the end of the basketball game and not have to worry about whether it will be in the buffer or not.
-- If I have two succesive shows set to record, there are several seconds dropped between the two shows in the recordings. Comcast would miss one maybe two seconds... Verizon misses almost 10. Why does this matter? Well, sometimes shows run a little long and with Comcast I would be guaranteed to see the end of that program on the beginning of the next recording. Not so with Verizon. For example, The Daily Show and The Colbert Report. Frequently the "moment of zen" at the end of The Daily Show is a few seconds after the end time of the show. I could always see it at the beginning of the Colbert Report recording with Comcast. Now it is completely gone on the Verizon recordings. South Park always runs several seconds long, but now I miss the end of every episode because it's not at the beginning of the Reno 911 recording. THIS IS REALLY INFURIATING.
-- Whether or not a show is New is not easily discernable from the guide. The "New" icon needs to be one of the ones that show up in the guide listing, not just the info screen. Having to hit the Info button to tell if a show is new or not really annoys me.
-- The DVR does not offer to automatically extend the end time for live events as Comcast's did. I have to go through several annoying steps to extend the end time.
PROS
-- I can record sporting events as a series, which Comcast didn't let me do. This is great! I no longer have to go through the guide and manually record English Premier League, Champions League or MLS games. I just set up series recordings. This, I REALLY like.
-- The channel selection is way better (more HD, more music, more sports)
-- I don't have to buy the entire latin language channel package just to get Gol TV which has english audio too. THANK YOU!
-- The series recordings do a much better job with cable shows that repeat a gazillion times a week than Comcast's did. I couldn't even set many cable shows to be series recordings on Comcast or it would fill up my DVR. THIS IS EXCELLENT.
-- Changing what series are being recorded or their priority doesn't cause all the shows you removed from the recording schedule to magically appear back in the schedule to be recorded like Comcast's DVR does. THIS ROCKS.
So, there are several things I like a lot better than Comcast but there are also many things I hate about Verizon so far. Coupled with the fact that my FiOS router just stopped working last night (blinking red light) requiring a new router to be sent meaning I'll have no internet all weekend (I'm at work right now), the fact that they still haven't buried the fiber and the fact that the installer lied to me about the green screen of death on my Mitsubishi, I'm seriously second guessing my decision to switch.

Yeah that's exactly why HBO says no HD On Demand, even though it makes zero sense since it's no different than watching a regular HD broadcast. I don't find it too big of a deal though considering all of the HD HBO channels Fios has combined with HBO airing everything a million times a week. Plus, if it keeps HBO from putting those annoying logos and banners like the other premium channels (Starz, Showtime, etc.) then I'm fine with it. If I'm paying extra money for a channel, it shouldn't have those in my opinion. HBO and Fios will have to add more HD On Demand for free relatively soon in order to stay competitive. It should be an easy thing for them to do.
The SD picture is better with a 7216 DVR than the 6416 DVRs. I also switched from Comcast and the SD picture with my 7216 is very noticeably better than Comcast's boxes, so I'd try playing around with your settings or switching to a 7216 box if you don't have one. Almost everybody I've talked to thinks their SD picture is better than comcast's. Mine, although not as clear as HD obviously, isn't pixelated or blurry at all. Even G4, a channel owned by Comcast, is greatly improved over Comcast's signal. G4 on Comcast was almost unwatchable it was so pixelated. Since Fios is fiber, they don't hav e to compress and degrade the signal as much as Comcast does .

Bad experience with Verizon Fios Internet and Customer Service

I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again.
In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not.
So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee.
I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance.
I have completely lost my confidence in Verizon albeit the many good feedback from my friends.

Hi crystallau52,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

HT2497 i have a new macbook air occasionally I have trouble with slow internet and trouble with connecting to the internet. I use Verizon Fios and a wireless modem

I have a New macbook air, purchased last week. There are time when internet runs slow or not at all. It is not the Verizon Fios as my IPAD's work fiine during these times.

Turn off the router. Turn back on. Wait until all the lights are lit properly.
Restart the computer.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best.

XBOX live and Verizon FIOS clearing things up a bit here

Interested? Call now to add an Xbox to your current service. Or, if you’re a new customer, you can sign up online here and take advantage of a special offer that includes triple-play service with FiOS TV, FiOS 35/35 Mbps Internet service and Verizon voice service, starting at $89.99 a month. The offer also includes a 12-month Xbox LIVE Gold Membership and the “Xbox Halo: Combat Evolved Anniversary” game. Order now – the special offer is only available through Jan. 21.
The FiOS TV app will become available for download next month. We’ll be launching the service with 26 channels and we plan to add more.
ok they aren't adding your xbox to your current service....New customer's are going to be able to take advantage of that new promo "a special offer that includes triple-play service with FiOS TV, FiOS 35/35 Mbps Internet service and Verizon voice service, starting at $89.99 a month.The offer also includes a 12-month Xbox LIVE Gold Membership and the “Xbox Halo: Combat Evolved Anniversary” game. Order now – the special offer is only available through Jan. 21"
I believe this is online ordering only try to order it online instead of calling in as that is where I personally have been advised
FiOS TV customers will have access to an app on their Xbox consoles, which will become available for download next month. Once customers download the Verizon FiOS TV app on their console, they can begin watching live streaming FiOS TV channels - without the need to pay for another set-top box. Customers must subscribe to both FiOS TV and Internet services.
Initially, 26 FiOS TV channels will be available, depending on the customer's TV package
Customers who order FiOS TV and Internet service will receive the "Halo: Combat Evolved Anniversary" game and Xbox LIVE Gold Membership token within 30 days
I hope that breaks it down a little bit for everyone

I am trying gettin additional information regarding how the app is going to work and how it applies to your TV service as to what channels you will have..I'm sure that information will be available a few days before the app is released.
Ultimate Bundles will have 35/35 and 26 channels on the App
Extreme HD .......
Prime HD ...........

Verizon fios poor customer service

I ended my account on April 21st (triple play) when my bill shot up $50, after discounts ended. I closed the account on April 21, and I was on automatic payment out of my checking account. The april bill was paid in full, and I asked that the automatic withdrawls stop as I unplugged everything. i asked if I could return the equipment to the verizon "store" in hauppauge and was told if I did I would get charged for ME TAKING THE EQUIPMENT TO THEM. They said I had to wait for shipping boxes to be sent. I had to call 3 times as I never received them . On my third call, all of a sudden I was told that I would not be charged since my account as closed.
Sure enough, verizon did indeed go ahead and withdraw my May payment, even though I asked them not to and since I did not have equipment. Again, I had to call three times ,always getting a different answer.
Today, I found our (at least this is the story of the day), that I have to wait two billing cycles all the way until July 12 for a final final bill. Then I should expect my payment owed to me 16 days later. So they hold my money for 3 months after i cancelled.
By the way, more good Verizon stories:
- My sons box died and we brought it to the hauppauge store and they charged me $10 because I did not call ahead of time to the customer service number.
- We had two remotes not work any more and they charged me $12 for each one. They did not just swop out.
- The last time I was with them, and left, they never sent me a final bill (ever try seeing your bill on line...its like trying to break into fort knox to get to what you want to see). and turned me over to collections - no notice no nothing .
- the last time I had them, they turned off my service just days after the bill was supposed to be paid.
I WILL NEVER GO BACK TO FIOS - EVER. THEY CAN OFFER ME THE SERVICE FOR FREE .The product is very good but the customer service was beyond terrible. I have learned my lesson and will never switch back again.
They will probably remove this post, but I had to send this. My treatment was that awful. I don't like dealing with a company that treats you as if we are operating in a dictatorship.

On the contrary I have had great customer service from them. But I only have FiOS internet with them. Maybe customer service is regional and could depends on the individual representative.
For example:
On one occasion when my FiOS box outside started acting up. A tech came out and saw the box, he pulled this wire out and plug it back in, the box works again. Three days later the box was acting up again, I did what he did - pulled the plug out and plug it back in and it works. But I didn't feel like doing that every three days.
I called and another tech came out. He installed a new ONT box, and put this black tape over the top of the box and said that it will keep water and moisture out 99% of the time. He told me the reason the box was acting up was because of the moisture from the rain and it seeped through. The new box doesn't have holes on top that let water seep through anymore.
Anyhow, my point is that the first tech had no idea why the box was acting up. Didn't know that it was due to moisture and could temporary fix the problem. The second tech understood the problem entirely and fixed it permanently. So not all Verizon tech are trained equally. Nevertheless I am a happy Verizon FiOS customer.

Verizon Fios in my neighborhood.

I would like to know why some neighborhoods have fios and some don't. I live in Jamaica, queens and I would love to have fios but its not available in my area and I would like to know how long is it going to take for the service to be available. I have direct tv and its annoying it rains just a little and the signal goes out. So please verizon hurry and put verizon fios in my neighborhood.

We run FIOS to certain neighborhoods. Once its in a neighborhood, it requires a drop terminal. A drop terminal services only 8 customers. For each household to be hooked up to FIOS there has to be an available port. You can submit a suggestion for expansion areas to http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion.
Anthony_VZ
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Verizon FiOS Early Termination Fee -- Salesman AND Manager lied

In May 2013, I purchased a house in Dallas and called Verizon to have FiOS installed. Knowing there was a chance I would have to relocate for work in the coming months, I insisted to the salesman that I did not want a long-term contract. However, he ASSURED me that if I relocated to an area that did not have FiOS coverage, I could walk away from the contract without paying the early termination fee, so I signed.
Of course, I ended up moving several months later to Michigan (no FiOS coverage) and Verizon predictably balked at letting me out of the contract. After explaining myself to a customer service rep, I was promised a call back from a manager. A couple weeks passed without a call, so I followed up. To my surprise, Verizon actually had a record of the previous call and stated that my file had a note indicating a manager was supposed to call me back. The manager was as polite as could be, so I explained the situation and she said, "No problem, we'll waive the fee; just turn in your equipment." So I thanked her and had my equipment returned and thought everything was closed out.
However, since then, I have been getting bills stating that I still owe the early termination fee. I've made numerous attempts now to sort it out but every time I do, I just get lost in Verizon's labyrinth of a phone system, listening to blaring and garbled music while endlessly waiting on hold. Today, I was told that the only two ways out of the early termination fee are a death certificate or military status. If that's the case, fine, but that doesn't explain why no one at this company appears to be synced up or on the same page. Just every man for himself, tell the customer whatever you want, lie if you need to make a sale and just say whatever it takes to get them off the phone.
What I owe at this point in time is just over $100, but I will continue to fight on principle alone. What's funny is that I really liked FiOS and wish they had it in Michigan, but after this, you can forget about it. I'm done with Verizon's products and services permanently. Verizon has been put on my corporate black list along with the {please keep your posts courteous}.

Sorry for bumping this but I am having a somewhat similiar issue.
My apartment complex has a dedicated Verizon FiOS rep, and when I was considering Verizon or sticking with Bright House, one of the concerns I had was signing a 2 year contract and then if I had to move in a year to somewhere where FiOS was not available, being stuck with the early termination fee. My "rep" assured me that if I moved somewhere where FiOS was not available that the early term fee would be waived.
Well fast forward a year to the present time where I am in a situation right now where I am going to need to cancel my Verizon FiOS service at the beginning of April because the place I am moving to (right down the road) is not wired for FiOS. If I could I would transfer my service over because I actually like it, but unfortunately I don't have a choice. (and this place is the only apartment I can really afford given my current salary and everything)
Long story short, been talking with a couple people at Verizon and have heard everything from I have no choice but to pay it to "If you just downgrade to phone service for a month then call and cancel, you don't have to pay the early term fee". (And I wrote down the rep's name, date and time of when THIS call took place since as someone who works in a quality assurance/compliance dept at a call center, I know these calls can easily be pulled)
But now I can't just cancel it like I was originally told because my new place right now the street is not wired for FiOS.
Really, really aggrevating and bad customer service all around with this. Which way is it??

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