Free Red Droid Incredible 2 did anyone get one?

I ordered mine Nov 28th as it was free instead of buying the iphoine 4 S it never came and my order was cancelled and now Verizon CS says oh we ran out what is your order number. Did anyone get one of these? No one ever contacted me to offer any other kind of phone, except now I can get a black one and pay $149 and mail in a rebate for $50, If I had called a week ago the black was offered for free when the red ran out!!! Something is wrong with this picture and its not like Verizon I have been with them a long time. I may  just go to AT & T and get my iphone after all. I am out of contract so have been trying to see if they are going to follow up with me.

Hello alalsip,
I'm sorry to hear that you are having issues with your Incredible 2. It sounds like you have done all the troubleshooting steps that's recommended on a new device. The good is that you are within your 14-day return policy. We can exchange your Red Incredible 2 for another at not cost to you. If this solution works for you then that would be great. If you would like to exercise the device exchange to another make and model then you have that option as well. Keep in mind that there may be a price difference, depending on which device you choose, and a $35 re-stocking fee. The original packaging for the Incredible 2 is required should you decide to exercise either option. If you have any questions or concerns as to which option is best for you then feel free to reply to this message for additional assistance.
Thank you...

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