Free Song DOwnlaod Problem
Hi,
I got two "Free Downloads" from a coke voucher thing.(for $0.79 songs) i downloaded one perfectly. But later on i downloaded another song, it look my song credit away but didnt download the song! could anyone help?
Thank you
Look under the Store menu in iTunes for the "Check for purchases" command and run that. You may find the other track there to be downloaded.
If not, follow the instructions on their web page for contacting the iTunes Store and explain the problem to them.
Good luck.
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Problem getting this week's free song
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Dear,
In my credit list I dispose of 11 free songs and some money.
Now when I select to buy a certain album of 12 songs, only 9,99 euro needs to be paid (instead of 12x 0,99 euro).
When I would only have money as a credit, there would be no problem to have this advantage. But those 11 free songs are in my way (maybe because their expiration date is before the money expiration date?). I'm also afraid that the extra song on the album ('album only') won't be downloaded for free... as this is the 12th song
Why doesn't iTunes choose in my advantage, and takes away e.g. 9 songs in this case and make me download the whole album??
MacBookPro Mac OS X (10.4.6)Moved to a better forum:
http://discussions.apple.com/thread.jspa?threadID=833621 -
Get messsage "Your free song balance is out of date"
When I try to buy music from iTunes, I get the message "Your free song balance is out of date. Click OK and try your purchase again".
I click the "OK" and try again, but it still won't download the songs I'm trying to buy..help!
iMac Mac OS X (10.3.9)I had the same problem but with a gift card. I logged out of my iTunes account & restarted iTunes, that fixed it for me.
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I had a free song from Coca-cola, and have the "1 Song" icon up in the top right of the screen. I've redeemed the song, but the icon still remains, and now every time I click on "Get Song" I get the above error message and can't download the song. Any ideas what's up. I'm on 7.0.1.8.
Thanks.If you haven't already, try logging out of your iTunes Music Store account and back in and see if that properly refreshes your balance.
If not, contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.
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Limit on free song downloads?
When I try to download the "Free Single of the Week", I get a message that says, "Your free song balance is out of date.Click Ok to refresh and try your purchase again."
When I click OK, I get the same message again.
I've never had this problem before. Usually the tune downloads and the purchase receipt reflects $.00.
When did the restriction on downloading "Free Single of the Week" go into effect?thats odd try Log Out then Log back in and see if that helps.
Theres no restriction on downloading "Free Single of the Week"
heres a link to report
http://www.apple.com/support/itunes/store/download/#form -
Hey everyone im hoping somebody can help me. I loaded all 5 of my free songs (through Coca Cola promo) onto my itunes a while back. I thought I had used them all, but when I go to the itunes store and try and download a song it says: 'Your free song balance is out of date. Click ok to refresh and try your purchase again.' Of course I try this, but nothing happens. Now I can't buy any new songs because the same message keeps re-appearing. Anyone know what I should do? Thanks. Chris
I'd suggest you contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.
Good luck. -
Free song is not free again this week. So far...
Cash Machine 3:42 Hard-FI Cash Machine - Single $0.99
This is the info for the free song this week. So far it has not been changed to FREE. Be careful, if you download it now you'll be charged $.99.
Sorry to sound like a broken record. But Apple needs to fix this problem. Every week the FREE song is not automatically changed to be free.
--PhilYEAH Hey Apple when are you going to FIX that...like it's so hard Tues to flip the switch! Man they are getting as bad as Microsoft!
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"Free song balance out of date" Can't clear it to purchase songs - ideas?
After going through my Coca-Cola Free iTunes songs, and downloading all the tracks I wanted, the last Free Song notification box didn't clear.
Next to my account name at the top right of iTunes, is a box with '1 Song' in it, that just won't go away.
When I click on 'Buy Album', a box pops up saying 'Your free song balance is out of date. Click OK to refresh, and try your purchase again'. Tried it - nothing - box still says '1 Song' and I can't purchase anything because of it.
I've reinstalled iTunes 7.0.2 but the box is still there and I still can't purchase any songs. I don't know if a prefs file needs deleting, but wouldn't know which one to delete!
Any ideas would be hugely appreciated.
Quicksilver G4 Mac OS X (10.4.8)I had the same problem and resolved it by updating my account:
1) Log into your account by clicking on your user name in iTunes (next to the song balance)
2) Once logged in, Click on the "Reset Warnings Button" near the bottom of the page
This should clear the song balanace and allow you to purchase additional songs. -
When I set up my Ipod 6+ months ago, I received and cashed in 100 free songs...where do I find them on my account? Did they expire if they weren't used?
You need to sync your iPod with your own computer. You Do have your songs on your own PC don't you or at least backups?
If not, you have a problem.
Your only hope is undelete software. Here is an example which is not free:
http://www.wideanglesoftware.com/podundelete/
No doubt you could find others with Google and Windows undelete software could also be used but would need more knowledge. -
My 1G Touch has suddenly stopped downloading (by wifi) -some- podcasts and even -some- free songs from iTunes. The download page comes up but where there used to be a 'free' button there is nothing. I've done a full restore and problem persists.
No answer on first visit to Genius Bar. Did the suggested full wipe with no sucess so I'm heading back with my laptop in hand to challenge them to find a solution.
Can you solve this puzzler?There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0
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I need a account in Nokia for support of using this mobile, I love Nokia very much but after get this mobile I am facing little bit of problems, I want Nokia music download for free
Still no luck here... I've waited three more weeks and just more of the same.
Every free song of the week downloads apparently correctly, I receive the "receipt" a few days later (for $0.00 as it is the free song), but the song can never be played.
I contacted support and they gave me four songs, but couldn't fix the problem. I tentatively purchased one song and this worked OK... I've deauthorized and reauthorized the computer, uninstalled and reinstalled iTunes and still no change...
Anyone else have this happening?
Gordon -
Ok I went to download the free song but it didnt say free it said 0.99 BUY... If I add this to y shopping cart and stuff will I still get billed?
This is my first time buying music online so I wanted to test the waters with a free song and see how it works..The "free song" has been a problem with the iTMS for some reason. Quite often it still shows a charge even though it's supposed to be free. Check again tomorrow or Wednesday and by then (we can hope) they'll have it fixed, at least for this week.
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How can I get my 10 free songs on my new ipad please
How can I get my 10 free songs on my new ipad please
Yeah... Sorry mate. My missus now tells me the free songs should be a part of the app package - Disney Spotlight digital wireless microphone!
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How can I set up a smart playlist for those free songs from iTunes?
I have been downloading all those free songs that iTunes gives out every week. I just realized that I never listen to them because they are not all grouped together. Is there a way to do that? I tried using a smart folder to do that but I don't think anything in those files is labeled "single of the week" so nothing came up. Any ideas?
That would work. Another option I just thought of is that since most my iTunes purchases are music videos I could just say show purchased content that is not a music video. I would still end up getting some stuff that wasn't the free songs but the results seem close enough. Since my song library has 3494 songs it would be hard to pick the free songs out individually.
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