Free Subscription help

I've been trying to figure out on the iTunes store how to watch certain podcasts. It says it a free subscription but
when i click on the podcast that i want to watch nothing happens. anyone know if im missing a step in order to watch it or something?
Thnx for help

You first have to download the podcast into your iTunes library before you can watch it.
Follow these steps:
1 - Go to the iTunes Store, and over to the description page of the podcast that you want to subscribe to/listen to.
2 - Under the name of the podcast, you will see a link to "Subscribe" to the podcast. Also, you should see several podcast episodes at the bottom of the page, that have a "Get podcast" button nexct to it.
3 - You can either subscribe to or download individual podcast to your computer, by clicking either of those buttons described in step 2.
4 - Now, go to your "Podcasts" section of your iTunes library (it ought to be next to "Music", "Movies", "TV Shows", "iPod Games", "Radio, etc.)
5 - You will see the podcast(s) that you have gotten, or just the one that you have subscribed to, which will might automatically begin downloading the podcast episodes, or there will be greyed-out ones that you can download by clicking on "Get".
I hope that helps explain what to do!
-Kylene

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(Help!) Free subscription magazine app - rejected twice for same bug - Specifically, the activity in

Hi,
Here's the rejection response for the app.
2.2
We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 7.1, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.
Specifically, the activity indicator spins indefinitely purchasing a subscription. Please see the attached screenshot for details.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
- complete details of your rejection issue(s)
- screenshots
- steps to reproduce the issue(s)
- symbolicated crash logs - if your issue results in a crash log
If you have difficulty reproducing a reported issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.
Screenshot_0.png
I had the same rejection the first time. After looking online at Adobe I thought it was a billing issue, so managed to get that rectifed. I hadnt used a shared secret (as it hadnt shown up because, I thought, the billing wasnt setup correctly). After we corrected the billing, I had access to the shared secret which I have used.
Any ideas what else this could be?
The app is a magazine app which is for free subscription. That's the inapp purchase. No folio in app purchases, because they are free. Sent with the first version on the magazine published, although Apple coulnt have got to it as the subscription time's out.
Help! Because this is the second rejection, it's two weeks on and I am getting close to an event which I must have the app live for.
Thanks for any help,
Matt

Hi Neil,
I used the guide to make the issue — so I think everything is in place.
The first time around our billing wasn't setup so I didn't get to generate a shared secret. The second time I did.
I generated the secret — which I can view under the in app purchase for the (free) subscription in manage in-app purchases. That code I pasted into the admin account iTunes Connect Shared Secret panel for the same customer ID (Account ID). I opened the Folio Producer Organiser afterward — how do you know it registers the code? I didn't see anything to indicate such.
One thing — not sure if it's relevant — whenever the app fails it highlights in yellow the languages in the in-app purchase. I selected more languages this time to cover all the different kinds of English. Again, not sure if that's relevant?
Plus when I click the link to view the app in the app store it says it’s not in the UK store and tries to switch to the US, which if you allow it then says it can’t find. I think this is because it’s not approved and the link will be good when that happens (hence I copied that into the section just below the shared secret on the DPS account admin panel).
Honestly, I am a wee bit stumped now.

Pleaseee help... im new costumer ,How to use the free subscription skype ?

I am a new member and would like to try using skypefrom the information I get from readingcan I use the free subscription servicebut as soon as I try and buy it ... and make calls international it doesn't work ...What should I do to be able to make calls using a free international skype subscription ?

I also have the same problem.
I cannot cancel my Free subscription anywhere on the site.
Can't find any subscriptions listed on my account, but received an email to say I had started free subscription?!
Looks like i'll get charged by Skype just because it's really hard to find things on the site!!
Any help would be great.
Thanks

Have Adobe CC Complete for Students & Teachers but apps are telling me I'm on a free subscription

I have had problems renewing my CC subscription, for the first month of renewing I lost my promo subscription because customer care couldn't give it back after suggesting that I cancel the current subscription. For the second month, my subscription couldn't be renewed no matter what card I used and had to have it cancelled again and get a new subscription. This time the customer service agent didn't remove the free subscription on my account and now all my apps and subscriptions are being reported as being on a free subscription!! I'm limited to 2GB of storage, edge inspect is reporting I need to upgrade if I try to add more than 1 device, typekit is telling me I'm on a free plan and photoshop and indesign is asking me to upgrade. Customer service is asking me to talk to technical support when it is clearly an account issue.
CC is reporting I have only 2Gb of space when I'm supposed to have 20Gb
Typekit is saying I have a free plan as well
And edge inspect is also asking me to upgrade:
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Rajshree
People, as we head into the weekend, this issue is still not resolved! I still don't understand why it is so damn difficult to just remove the trial version from my profile!
If you are unable to remove the trial version from my profile, can you at least deactivate the Creative Cloud one year membership from this profile so that I can buy a one year membership using another Adobe account? Will that solve this problem? Pls ensure you don't screw this up....I don't wanna end up with 2 one year subscriptions, and then get billed twice a month.
And yes, if you deactivate the one year CC subscription I purchased 7 days ago, I want a full refund too!
Pls respond ASAP

How do you cancel free subscription????

"Want to cancel? No problem, simply visit your account within the first 27 days."
PROBLEM!!
Seems like a lot of people have the same problem and no CLEAR answer is given.
I received an email to say "your free subscription has started".
But now there are no subcriptions listed on my account. I'm sure I will be getting charged after the 27 days is up, and all because it's made imnpossible to cancel.
Please help.
Thanks

Hello Charles,
Adobe has prepared this: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html which depends from your agreement.
And http://www.adobe.com/misc/subscription_terms.html >>> Cancellation (to complete, I quote, what you maybe have seen already) >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support (= Contact Customer Care).
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

Free CC for AAU Students, can't get free subscription

I recently got a notification from my school that CS6 will be expiring, and we would have to switch to Creative Cloud. This would not be a problem, if I could get the free subscription.
Earlier this year, I tried to sign up for the free CC, instead I was charged the student fee of $19.99. At that time, I did not have any money coming in, and had to cancel the subscription. When I brought up the fact that AAU offers free CC to current students, I was told that it wasn't true, and had to talk to my school. They said I should be able to get the free subscription, even when I had to close the previous subscription. After nearly giving myself a heart attack, I decided to go back to CS6, which I was hoping would work until I could get a job. Unfortunately, right as I went freelance, CS6 was promptly killed off.
Not only does this hurt my business, this will also hurt my grade. As a student, especially at the Academy of Art University, I already have to deal with enough crap. I demand the free Creative Cloud subscription. I only have exactly one year left, so it's not like it's going to take anymore money out of Adobe's pocket.

You are going to have to have your University fix this... my understanding (I do not work for Adobe) is that situations like this are managed by the individual person (that would be you) being given a redemption code... but, again, that is between you and your University, since it is the University that has the deal with Adobe, not you as an individual
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

World wide free subscription doesn't WORK!

I signed up for a free subscription before going on hols, but through out the whole hol it didn't work once! What a load of rubbish and now I can't find any way to cancel cos instructions say click on subscriptions on ur acc page & their isn't 1??? I will inform my bank to stop any payments being taken but if it had done what it was meant to do I would've kept it.
Skype are abs rubbish & iv lost a good customer now.

I try to require refund, and fowling instruction, but it is missleading at
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    At the bottom of the page, click Continue support request, and then click Start a chat. - NO CHAT button to be clicked?
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Can't activate the free subscription

I uploaded my app last week on iTunes Connect. It's a newstand app, with free subscription for a movie magazine coming for free each week. But yesterday the app got rejected because when you tap the "subscribe" button, it does nothing.
I went on DPS to add the shared secret number on the account administration tab and on dps app builder, i added the product id of the free subscription (a 9 digits number)
But still nothing... I'm waiting for a answer from apple but it'"s gonna take some time. Also, i don't know why but the free subscription i created on iTunes connect is currently "Waiting for Review"
Can someone help me please?
Thanks !

So I installed the .ipa on my iPad. When I click on "subscribe" (for the free subscription), nothing happens, it keeps searching for something but nothing comes up. Appart from that, the app works, i can download my first issue, etc
There's several product ID on iTunes Connect : one for the app itself, and one for the free subscription that i created in "manage in-app purchases"
In this case, the ID is 634053188
I pasted this number in the DPS app builder.
Also, on digitalpublishing.acrobat.com, i pasted the shared secret in the account administration section...

Free subscription strategy

I have a monthly magazine in review with Apple that will appear in Newsstand, but while fixing a little bug, I realized that my subscription strategy may need to be revised.
The goal is to have a monthly magazine free to all users for the first year while the reader/subscriber base is built and then offer a paid subscription starting in year 2.
Originally, I set up a Free subscription assuming I could convert to paid at a later date. Once it is in paid mode with a number of paid subscription options (as well as single issue purchase), the magazine would also offer occasional free supplements along with the paid content. It would also offer a free 30-day trial.
However, from what I'm reading on this forum, once you utilize the Free Subscription in iTunes Connect, all subscribers who sign up for that this year will forever more be free even after the magazine converts to paid next year.
Is there a strategy to do what I'm after? Can I start with retail subscriptions (auto-renewable, for instance), but mark them free for the first year in pricing in lieu of using the free subscription? Some reading here shows that Apple may reject that.
Thanks for any insight.
Rob

Thank you Bob for those links.
After reading them, I think I may still have to go with messy for this particular publication. I'll be launching into a resort environment among a number of already free print newspapers, style/celebrity magazines, and a number of free content websites for this region. This will be the first tablet-only magazine in the area (content will not be replicated in print or the web, other than through sharing). Though some of the other media are paid, like a few of the local newspapers, paying for a subscription would likely only work once we had enough of a subscriber base to compete with some of my competitors' readership numbers (and by competitors, I don't really mean content so much as their ability to attract advertising). So 30-60 day free trials, first issue free or even pushing publication dates out doesn't seem practical since it will be at least a year before I could really attempt a pay model at the scale that would be appropriate.
This really is a test in my particular market to see if paid advertising can support an app like this, but in order for that to work I need differentiated content (check) and a subscriber base that grows quickly (hence, the free for first year theory). I may always want this particular magazine to be free as long as the readership is growing and the advertising can support it. Pushing for a pay subscription model too early would likely slow the speed of readership growth I need to be able to adjust advertising rates upward in the future. If the magazine was already established or extending a legacy product, I would be more apt to offer the sorts of free tools provided by the retail options. I think in the beginning, on an untested product, I might be better off with simply free. But I do understand your point. I'd like to offer additional titles down the line, and this experience, I think, will let me understand when charging for subs is appropriate, and when it is not.
If I did choose, at some later date, to go to retail subs, with first issue free or trials, I can still do that, correct? I clearly see the downsides, but it might be a path I have to take in the environment I publish in. In that case, what are my options?
Thanks. Your tips and tools have helped me very much getting to this point, so I am very appreciative of your insight. Just trying to find the best way into my market with the best effect. This new magazine will be very different in our marketplace than what has gone before.
Rob

[Vizio tv or any smart tv][Subscription] Spotify free subscription on smart tvs

OK this is a remake of my last post on this topic.I don't think its fair to only let people with a premium subcription get to use the spotify TV app.I can't get a premium subscription so I hope that a Spotify free subscription will be present on the smart TV app very soon. Thanks,A vizio TV owner This applies to all smart TVs

Jims,
I wanted to add my input. My personal favorite and go-to brand is Samsung because of the picture quality. Crisp, clear, and bright! If I was shopping, I'd by a Samsung Smart TV. However consider this, if you bought the Roku 2, would you ever move it from one TV to another? If this is something you would do, I'd chose that option.
Devon - Best Buy - San Diego, CA
To show appreciation -or- to mark my response as a solution, please use the kudos function. NOTE: Providing kudos for appreciation does not automatically mark a response as a Solution! Thanks!
I am a Best Buy Employee. However, my opinions and views are NOT an official representation of the company.
I will try my best to help. My knowledge is based off of my personal experiences, research, and training. I may not always be right... Just most of the time!

Cancel free subscription

Would like to know if you received my cancellation of free subscription so I do not get charged in the following month. Thank you.

Hi,
You never had any subscription on the account you are using on this forum, so I cannot confirm.
But please check this FAQ, maybe it will help you:https://support.skype.com/en/faq/FA1881
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Sorry, your Story Free subscription does not allow access to this application. Please upgrade your s

I started using Story a few months ago. While writing a script (very proud of it's potential) I was past page 20 I believe, to my own demise I only backed it up around page 9 using a word document. My Hard Drive died and had to be replaced. While trying to save all my files before I took it to the apple store I went to grab my adobe story file and couldnt. So, I tried to log in and got this "Sorry, your Story Free subscription does not allow access to this application. Please upgrade your subscription." I went to the online-version and my story was not there. Thus, I am very angry that I lost my script because out of the blue my subscription no longer allowed me to use Adobe Story on my Macbook Pro.
Nevertheless, I have been unsuccessfully trying to re-open Adobe Story on my newly restored HD and I still get the same message.
If you could help me with what needs to be done, that would be swell.
Thanks.

Yup I was working on my script on Adobe Story, without problems, I was
unable to retrieve the file to save it. My Hard Drive has since been
erased and now I am working on a new HD.
I did re-install CS6. All my other Adobe programs work. The online
version of Story seems to work but every time I sign in using my Adobe ID
it gives me that message. :/ The thing is I never had a subscription so im
quite confused why it's telling me my subscription no longer allows me to
use Story without upgrading and spending oodles of money.
Thanks!
Harriett McFarlane

My iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me

my iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me

You can create a new Apple ID without using a credit card for download free apps by following this guide: http://support.apple.com/kb/ht2534. Follow it exactly as writtien. Note that you have to download and try to install a free app and then create the ID.

One-year free subscription to Adobe Creative Cloud Photography

Hey! I want to buy a Canon Pixma Pro-1 printer and it says there that Adobe and Canon has an offer on a one-year free subscription to Adobe Creative Cloud Photography. My question is: I already have a subscription, how will I be able to use the offer?

Hello Johan!
I have received a reply to my question on twitter from Adobe Customer Care and writes:
"HI, were you able to connect to a chat agent? We can cancel your current subscription so you can claim the free year. ^SV
You can follow us & send us a DM of your Adobe ID to have us cancel this for you. Did you get a redeem code for the offer?^SV"
Regards
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Free subscription, but not in Newsstand?

I have just successfully managed to make a subscription viewer with a free subscription, entered all info on Itunes Connect etc, but now I see this message on iTunes connect:
Your first free In-App Purchase subscription(s) must be submitted with a new app version that is enabled for Newsstand. After enabling your app version for Newsstand, select your free subscription(s) from the In-App Purchases section of the Version Details page and then click Ready to Upload Binary.
Does this mean what I fear - that if I make a free subscription Viewer, it MUST go into Newsstand? We want to stay out of Newsstand, since the content is not a periodical, but corporate information. I didn't specify Newsstand info in the Viewer builder, and the development viewer appears outside of Newsstand, so I guess that the viewer is ok. But will Apple reject the app?

Thank you for all your quick replies in this and related discussions Bob! I'm crossing my fingers for the possibility to specify URL schemes for viewers without subscriptions in a new release soon.

Free Subscription help

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