Free Trail of Flash Professional will not install

Attempting to download the free trial, twice.  Both times an alert box appears and tells me that the installer failed to initialize, and to download Support Advisor.  Support Advisor says it cannot detect any issues, and for me to contact support.

If your installation is still failing to initialize please see your PDApp.log file.  You can find details on how to locate and interpret this file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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  • Adobe Flash Upgrade will not install after Firefox upgrade to 3.6.7

    I upgraded to Firefox 3.6.7. After the upgrade I got a message that I needed to upgrade Adobe Flash due to security vulnerabilities. The Flash upgrade will not install. It simply sits and never installs no matter how long I wait.
    == This happened ==
    Just once or twice

    Thanks for your response. I have previously reviewed this. The only potential problem it seems to resolve is having 2 versions of Shockwave installed. I only have one. The only thing I can think of to do is just uninstall the one version and see if it will trigger an installation. When I go to the Flash install site, I agree to the terms and get the next screen that says download will start. I never get a message asking if it's ok to run or anything. No matter where I look for a download for Flash I wind up at the same place with the same problem. Any suggestions would be most appreciated.
    Thanks

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    How can I install the program?

    Some PDFs (with Rich Media Content) require the Flash Player plugin (NPAPI) to be installed.
    I do not quite understand what you have installed, and what not.  I recommend that you uninstall Flash Player completely using the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
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  • Flash player will not install because it is not supported on a 64 bit browser?

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  • Flash player will not install and shockwave is enabled, what do I do?

    Flash player will not install and shockwave is enabled what do I do.

    You start by posting your operating system and browser here in a reply.
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  • Flash player will not install blank installer, full download? tool remove remnants of flash?

    Windows 7 64bit, Firefox,Explorer, Chrome
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    If I go to the main page I can download the 1mb file then open it up and the installer box opens but never does anything and is just black except the top bar. I can't even close it out. I have to "end task" it. I has been going on for a year or so.  I usually have to find a link to the full installer version but can't find it anymore.
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    Link to full installer version of player?
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    Thanks

    The installer works for the vast majority of people.  We serve up something like 1.2 billion installs every months, so a failure rate of even 0.0001 is > 100,000 people.  We're not seeing that kind of traffic about this issue.
    As the installer isn't dependent on Flash Player, and it doesn't leave anything around beyond a log file, it's unlikely that blowing Flash Player completely away would resolve anything, and it sounds like your efforts bear that out.  There's something underneath us that's not working right.  With Mac, it's usually corrupted NVRAM settings, but I'm not sure what it is on Windows.  My guess is that it's related to the graphics subsystem, but it's not something that I've seen happen under lab conditions, and we'd need to debug it to get a definitive answer.
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    Switch to Google Chrome. 
    Flash Player is a built-in component, so there's nothing separate to download or maintain.  Updates happen automatically as part of the standard Chrome update process, so you never have to touch another Adobe installer if you don't want to.
    Scan your hard disk for errors, run the Windows system file checker, and make sure you have the latest graphics drivers for your system
    Check your hard disk for errors in Windows 7
    Use the System File Checker tool to repair missing or corrupted system files
    Back up all of your stuff (ideally to both a disk and an online backup service for redundancy), wipe the machine and do a fresh install of Windows

  • Flash plugin will not install even after installing the latest version Flash

    When I go to a site that contains Flash content, it says "A plugin is needed to display this content" and there is a link to install the plugin. Additionally, there is a message at the top of the page that says "Additional plugins are required to display all the media on this page" with an option to "Install Missing Plugins." I click the link to install the missing plugin, and a dialog box pops up that says "The following plugins are available:" and lists "Adobe Flash Player 11.0.1.152" with a check box next to it. The box is checked, and I click "Next" to install. It goes through the motions, and then tells me that "No plugins were installed." There is a link to manually install the plugin, which takes me to Adobe's Flash download page. I unchecked the box to pair McAfee Security with the download, and downloaded the latest version of Flash (to be honest, I've actually downloaded this exact same version about 10 times today). The dialog box pops up, I save the file, and once it has downloaded, I open the containing folder (my downloads folder). I then close all programs (including Firefox) except for the Windows Explorer folder that I'm going to run the installer from. I double-click on the Flash installer to run the installation. The installation process completes, the installer tells me that the download is successful, and my browser opens back up with an "Installation Successful" message from the Adobe website. Yay! My installation is successful... Orrrrrr not. Navigating back to the page with the Flash media - still have a message saying I need the plugin. Attempt to download plugin again...no dice.
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    I downloaded the latest version of Java because I read somewhere that Flash requires Java to work; I installed the "Add-On Compatibility Reporter" so I could force Java to be enabled. It made no difference whatsoever, as best I can tell.
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    NOTE: Just discovered that Adobe is making a bigger mess than any previously.
    They now have a 32-bit uninstaller for Flash '''''AND''''' a separate 64-bit uninstaller for Flash. You will need the 64-bit uninstaller for what you had installed above.
    *32-bit uninstaller: http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_32bit.exe
    *64-bit uninstaller: download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_64bit.exe

  • Flash Player will not install - OSX 10.9.5 w/ Firefox 34.0.5

    I know this question has been asked before, but since no one seems to have an answer for it I have no choice but to ask again.
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    I have Ghostery, Lightbeam, and HTTPS Everywhere add-ons on Firefox. I turned Ghostery off through this process.
    Thanks in advance.

    Well, good news. I solved it. And it's beyond bizarre that no one has suggested this.
    Nested deep, deep, in the the help section is this:
    Still having problems?
    If you are still having trouble installing Adobe Flash Player, try downloading the installer directly from the following sites:
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    Apparently Adobe doesn't have a copy of its own software that works? Ridiculous but true. You actually have to download it from your browser's website.
    Adobe, you all seriously need to get your act together.

  • Adobe flash V15 will not install

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  • Flash player will not install please help.

    I am running IE and windows 8. flash works fine for chrome and any other web browser I use. The program I use for work speficially uses IE for maps and they will not load. I have unistalled and tried reinstalling, i tried to use it before when it was already installed on my computer, ive changed all the settings in internet options to what the help page says.  When i try to reinstall at the get.adobe all i get is a the page with the adobe logo,  but where it should have the doanload button and all the information it is just white... please help i need to get this solved before monday.

    Flash Player for IE in WIndows 8 is modified and embedded in the browser by Microsoft. You cannot update it or reinstall it from here... ONLY through Windows Update. There's a Microsoft KB update installed that prevents any modification outside of Windows Update for the ActiveX plugin in WIndows 8 or 8.1.
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    Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
    Adobe can't fix this because Internet Explorer 11 isn't their product and the problem is in the browser itself, not the plugin.

  • CS2 acrobat 7,0 professional will not install

    I have CS2 Premium on XP. Had problems with printer not supporting pdfs. After techs fixed my computer Acrobat 7.0 pro will not work right. after 3 weeks with customer support and waiting days for them to get back to me they say they can't help - don't support CS2 (wished they would told me that initially). (I use this for volunteer newsletters and do not need CS4) I un installed CS2 and Re installed it. Problem is when the components come up to install the Acrobat 7.0 pro is grayed out and will not re install or un install it. Tried to go to the Acrobat component on my disks and just install acrobat 7.0 pro is doesn't work - error says "Wrong OS or OS version for application".
    Obviously it is still recognizing the initial installation. I mention this to the Adobe tech and ask how I could remove it completely so that I could re install and they would not give any suggestion, just kept saying we don't support it and referred me to the forums.
    I really don't want to wipe my computer clean and re install all my software.
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    Sondra

    You can try running the CS3 cleanup Script: http://www.adobe.com/support/contact/cs3clean.html
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    The Microsoft installer cleanup script, which is run in conjunction with the Adobe script, may actually be enough in this case, though, so perhaps better to start with that.
    http://support.microsoft.com/kb/290301
    If you think you are going to run either of these, I'd suggest uninstalling using control panel first, then run the scripts, and finally do a completely new fresh install.
    Peter

  • Any and All flash players - Will Not Install

    it gets held up at "waiting for last 4 items to install"
    and wont install it completely, I have restarted, uninstalled, installed.
    I dont know what else to do?
    I tried repairing permissions, it repaired quite a few things, but this did not lead to the solution to my problem.
    I then logged into guest and it installed flash player 9 no problem, so I assumed it had something conflicting with it in my user library folder. So I emptied out the entire library folder, logged out, logged back in, tried to install it, and it still would not install.
    I have pit helmet, I have it disabled.
    Still wont install.
    I'm currently running around with no flash player installed and I am seriously fed up with this ****.

    Hi again
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    I suggest you look in /hd/Library/Internet Plug-Ins/ & report what files you have in there...... also in the /User/Library/Internet Plug-Ins/ folders for both the accounts & check what flash-related plug-ins are present. Since certainly on my mac ( not an intel) Flash works on any new account, although it hasn't been specifically installed in any but my main acct.

  • Flash 11 will not install in Firefox

    So i just did my 6 month formating.  Installed all my drivers and then installed FireFox.  Went to youtube, of course flash was needed.  It tried to install the 10.3 but failed because of it being out of date i guess, but it directed me to adobe.  I downloaded the 64 bit installer for Windows 7 (yes, im running 64 bit win 7).  Installed it, it said it was succesful, it then opened up Firefox automatically and it said it was installed on the web page.
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    Did you run both installers (plugin & ActiveX)?
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    Cartire wrote:
    But its not.
    How exactly is it "not installed"?  What do you see when you go to a Flash site?

  • Facebook games 'FarmTown' & 'FarmVille' won't run. Flash 10 will not install and displays "incompatibility" with FFox

    The games Farm Town and FarmVille partially load on Facebook. The message to update Flash Player is displayed. I clicked to update Flash player, but it would not install. A message displayed saying Flash 10 is incompatible with FireFox and would not install until FireFox was shut down.

    I have Windows XP.
    In regards to my blank white page, the flash is now working again (Whether I needed to restart again or if it was a site thing).
    And I'm not sure how to go about changing my display resolution with the browser, or know where to find it for that matter. Of course there's the one you can find in the control panel/display for the whole computer in general, but that doesn't do anything except make everything larger (Since I originally had it on the highest: 1024 x 768 pixels) and doesn't change the resize compatability for flash player at all.
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  • Flash Player will not Install-Mac

    The specs of my machine are as follows:
    I was alerted to the need to install a  new flash version a few days ago.  I attempted, and failed, to achieve the install.   Thereafter, I shut down all my security and firewall programs, unistalled all of my previous versions, restarted the computerr, and attempted it again.  I failed again.  And again.  Repeatedly.  I then uninstalled the 11, installed the 10.5, and found none of my websites would accept the out of date flash player.  Now I have no flashplayer, and no way to aquire a new one.
    Here is the specifics of what goes wrong: 1) I download the installer:
    2)I open it:
    3)I Click "Install Adobe Flash Player."  It runs quickly for a second, then brings me to 'my update' preferences.  I selecet the first one, as shown in screenshot.  (Im aware this is unlikely to be relevant, Im just  attempting to be thorough): 
    4) I Click "next" and the installer begins to run, as a blue progress line crosses the window:
    5) When it reaches the 7% shown (within 2 seconds) it remains there (for roughly 20 seconds).  Then the window cashes, disappearing.  NO error message is shown.  If there was, it would be included.
    I have attempted the fix represented in the "troubleshooting" section of the adobe flash program download FRQs page.  It explains that if the installer stalls, I should control click the installer, open the "show contents"selection, and active a sub installer (?) from within.
    The Adobe website representation:
    My computer lacks the indicated file.  Instead I have:
    I have attempted to open all of the files in 'Contents-Resources.'  No success.
    Please Help.  Any assistance would be very much appriciated.  Ive attempted to put every aspect of the problem here as clearly as possible.  I can answer any other questions in the pursuit of success.

    Moved to the Installing Flash Player forum, as it's unrelated to the Beta. 
    If you haven't done so already, completely uninstall Flash Player, then re-install the latest version of Flash Player:
    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
    Flash Player main download links:
    http://get.adobe.com/flashplayer
    Direct Download FAQ:
    http://forums.adobe.com/message/3854689

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