Free trial but just paid

I just paid with a credit card to get this started and then saw that there was a free first month-is it possible to still take advantage of the free first month trial and use the payment for next month? Thank you community!

The free trial is for the Unlimited World subscription. If you just purchased the Unlimited World Subscription you could contact Skype Customer Service over live chat and see if they can credit you for the first month (https://support.skype.com/faq/fa10656). I have no idea if they have the capability to do this. If they can't then your option would be to cancel and request a refund or cancel and not request a refund. Either way once a month has passed removing any current subscriptions from your account, you could attempt to sign up for the Unlimited World trial offer to get that first month free. http://www.skype.com/en/offers/unlimited-world-calling. There is only one free trial offer per account. You would have to cancel within the first 27 days of that free trial so that you are not automatically billed on the 28th day for the following subscription month.

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Just downloaded free trial but it says on start up that it's expired...?

Just downloaded the free trial but on start up it says it's expired?

Hi Jacob
Thank you for all of your help!
I have now purchased illustrator and photoshop through my cousin who lives in the US. She has sent me the codes but when I enter them I get this message 'This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help.' It is an international card. I can't get through to customer service at all, it just routes me through the community chat. I have put this question out there on the downloads board but if you have any insights, I would appreciate it :-)

I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

You can although did it not also identify a troubleshooting document for you to use? The package for support option will simply make the installation log available for Adobe employees to review. If you would like to respond with your token number I would be happy to look at the log file.
Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. This is exactly the same process which I would use to review your installation log.

Hi! I tried downloading Illustrator for the free trial but I couldn't, it stops at 41% and it doesn't continue the download process.

Hi! I tried downloading Illustrator for the free trial but I couldn't, it stops at 41% and it doesn't continue the download process. I did everything, uninstalled it and tried again three times, but nothing works. Please help!!

Maria,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Tried to download the free trial but it came up 'update failed' and i cant download it. Please help.

I tried to download adobe Photoshop free trial but when it got to about 70%,It came up 'update failed' and it wont download. I've retried downloading it three times but still says the same thing. please help,Thanks

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Can't dwnload paid apps from the app store. Can download free apps but not paid for apps. How do I fix this?

Can't download paid apps from the app store. Can download free apps but not paid for apps. Anyone know what is wrong?

If you're using a first generation iPod touch, it is up to date. The higher iOS versions require a newer model.
(68010)

I am trying to download Pro XI as a free trial but it is asking for a serial number?

I am trying to download Pro XI as a free trial but it is asking for a serial number?

http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
Mylenium

Offers a free trial but then tries to take a payment?

Hello,I'm trying to sign up to a free trial but when I go through the steps it seems to actually try to take payment for one month. Is this correct?I thought it would only charge after 30 days and not straight away.

Thanks Herbert, I knew some here were using Large Document Format. I always wondered how it worked out.
True, PSB is the only format will take it to those limits, iirc. I didn't think he was anywhere near it. I wonder how portable it is? Do programs outside of Photoshop read it? I'm thinking if you needed it printed professionally.
What amount of ram should you have for a 10 GB psb? What is the recommended scratch space?
Gene
One thing about PSB is Mac/PC thumbnails. Since Apple is not rendering them yet. Quicklook does that. Ardfrey codec for Windows when you need it at the desktop level.

I have just downloaded a free trial but now can't see the install anywhere on my mac? It's not in launchpad or finder? Does anyone have any ideas?

I have downloaded the free trial and now can't find it. Can anyone help? I'm sure it'll be something simple but I don't know what I'm doing!

Have you looked in the downloads folder?
It's necessary to open the download package and then start the installation from there.

Help! Need to cancel free trial but can't find it!

Hi, I downloaded the free trial of PSE 7 a few weeks ago. It worked for one day and then said my trial had ended. I assumed I just did it wrong so I deleted it from my computer and really forgot about it. I ended up receiving PSE as a gift that same week. Anyway, I just got an email saying my trial was fixing to end, but when I tried to cancel it it says I never downloaded anything from Adobe. I am afriad it is going to charge my account anyway, which I cannot afford!! Does anyone know what I could do? Thanks SO much!

They won't charge your account that way. At least not until they jump on the subscription bandwagon that seems to be the current trend. I HOPE NOT!!!
Anyway, if I am correctly understanding you, just ignore that email. I got one that was even stranger since I have never downloaded any CS4 product - trial or not.
http://forums.adobe.com/thread/425659

I downloaded the free trial but...

I have tried to open my FW files from my USB my pc recognize the name but it doesn't open anything. What can I do?

You mean the free trial of Acrobat, correct? If so, are you sure the PDF is opening in Acrobat, not Reader? If it is Acrobat, the tools could be hiding. - if that is the case View -> Tools -> Content Editing.
Just do not expect too much. Editing capability in Acrobat is pretty limited.
Hope this helps.
a 'C' student

Invited to have free trial, but charged me. please...

I have been invited to try unlimited world for one month, which I did. However, Skype still charged me.
Can you help, please? It was delivered on March 23, 2014. The order number is [removed for privacy].
Thanks.

ok123123123 wrote:
I have been invited to try unlimited world for one month, which I did. However, Skype still charged me.
Can you help, please? It was delivered on March 23, 2014.
Hello,
Your account shoes that you already have an Unlimited World Subscription which was created on Feb 5th 2013 and is charged annually. A second Unlimited World Subscription for 1month wascreated on March 23rd 2014 and financed through your credit card.
If this second Plan should have been a free trial please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT204088 hulu plus was cancelled on free trial but still charged

I signed up for Hulu Plus Free trial for a week and it was dated Aug. 17, 2012 after 2 days Aug. 19, 2012 i deceded to cancel this free trial with confirmation received that my free Trial subscription has been canceled. On Aug. 23, 2012 I Received an email about my Hulu Plus Subscription Charge even it was already canceled. MGX4TNFLJS

Hi Romanah Sibell,
We have checked the details of your account, we were unable to find any active subscription on it. Possibly you have an active subscription on an alternate email address.
Kindly provide the below mentioned details in a "Private Message" so that we can help you appropriately.
Adobe order#:
Alternate Email Address:
Meanwhile, try to sign out from creative cloud and sign back in from the correct Id, for more info check the link below.
Sign out, Sign in | Creative Cloud Desktop app
If your applications are launching as trial post signing with correct Id try: Creative Cloud applications ask for serial number
Thanks,
Atul Saini

I have downloaded the free trial but when I try to open Adobe Illustrator it just opens a web page with tutorials.

Hello, I have successfully downloaded Creative Cloud and from there downloaded AI but when I try to open it all that happens is a webpage opens with three tutorials. The program itself doesn't open.
Any help would be much appreciated.
Many thanks.
Sarah

I hope you don't mind but I have added an image as I'm not very technical.
I have downloaded Creative Cloud and you can see that I have downloaded AI or so I thought. When I try to open it I just get taken to the web page shown with the tutorials. There is a download option in the top right hand corner and when I select that it just opens up creative cloud again.
I am sure I am doing something that makes me a complete idiot but I am not sure what else to do.
Thanks for your response.

My adobe connect url not working as i subscribe for 30 days free trial but its not working, i just received the link in email after subscribtion but its not woring

help me

The account may take a bit of time to be created and activated. If it is still not working when you try today, then you may need to reach out to support to see what the hold up is.

Free trial but just paid

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