Free trial download issues

I am trying to download Adobe XI Pro (free trial) however each time I have tried an error message appears " This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Can anyone assist with this? Thanks

check the file size to see if you have an imcomplete download.
if incomplete, use a wired connection and consider a download manager.
if complete, use a different browser.

Similar Messages

  • Free Trial Download issue

    I am trying to download the free trial, but when I click it, nothing happens.

    You may need to ask about that kind of problem in one of these
    Cloud Forum http://forums.adobe.com/community/creative_cloud
    -and http://forums.adobe.com/community/creative_cloud/creative_cloud_connection

  • Why is it taking so long to extract the free trial download of creative suit

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    Thanks very much for a prompt reply!  Much appreciated. Unfortunately, that's exactly the page I was on. And I used both Firefox and Safari and got the same page, with the same nothing...
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    Whether you're new or a pro, we're always making Photoshop better.
    Learn more with these tutorials.
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  • Having troble using CS5 photoshop free trial download, it wants a serial# when I go back to try & us

    having troble using CS5 photoshop free trial download, it wants a serial# when I go back to try & use it. I
    never saw a serial# for the trial download. I also copied it onto my thumbdrive so I can use it in my photoshop class.
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    I also copied it onto my thumbdrive
    That's grade A stupid. No current Adobe app will function other than on its original install location due to the many auxilairay components and of course the licensing system being required. If it asks you dfor a serial from there or even refuses to launch, you realyl mustn't wonder. if it was installed properly on a internal drive and still triggers the warning, you may have another Adobe product interfering and you may need to reset the licensing database and all that. Read here for some collected links.
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  • Any free trial download for Final cut studio?

    any free trial download for Final cut studio? anyone know plz give me the link....thx alot

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  • When I download Adobe free trial, download completed, then no more information pop up, why? I mean it is not complete for installation yet.

    When I download Adobe free trial, download completed, then no more information pop up, why? I mean it is not complete for installation yet.

    Flash was designed for computers with cooling systems, it runs fine on my single core Atom netbook even.
    The new iOS devices come with dual core Atom-like A4 netbook processors, but atlas! no Flash.
    It's because Flash needs cooling and those iOS devices don't have it.
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  • I'm having problems with the free trial download

    I'm having problems with the free trial download

    I have IE11.
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  • Why wont my free trial download?

    I am attempting to download a free trial of illustrator and all it says is "illustrator is downloading now". it has been like this for a while and i'm not sure what to do.

    Some additional points of reference are:
    1.Troubleshoot Creative Cloud download and install issues
    2.Troubleshoot CCM Applet installation and download
    3.http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    Regards
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  • Acrobat XI Pro free trial download problems

    Hi,
    I'm trying to download the free trial of Acrobat XI Pro, and have downloaded the Adobe Download Assistant, but when I run it, I get the following message:
    Sorry, an error has occured.
    The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.
    I currently have Adobe Reader X installed - do I need to uninstall to get this to work?
    Thanks

    you can try a direct download to see if that circumvents the issue,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Photoshop not signing me in after fre trial download.

    I am downloading and installing a free trial of Adobe Photoshop Elements. After downloading when I sign in it shows that it's thinking, but it has been trying to sign me in for an hour or so already. This happened earlier this morning, and when I tried it again it does the same thing. HELP!

    that's not a file that would be directly downloaded from from adobe.com.
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    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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    rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache" and then try to login.

  • Premier pro is not on the list in cloud to download? i have tried multible ways but still cant get the free trial download

    premier pro is not on the list in cloud to download? i have tried multible ways but still cant get the free trial download

    Hi axeevan,
    Please download the Premier Pro CC application through your account on adobe.com.
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    Regards,
    Sheena. 

  • My free trial download of photoshop elements won't open because of missing elements. I've already installed twice. What can I do?

    I downloaded the free trial of Adobe Photoshop Elements 12 and now it won't open because it says there are "...missing files. Please reinstall."  I've already downloaded it twice and it still didn't fix it. Is there anything I can do to fix it? TIA.

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  • I am having problems installing the free trial download of CS4

    I dound the free trial page and downloaded CS4.  However, I see no .exe file in my downloads.  I have Windows 8 and every time I go to my downloads and click on any of the files it asks what application I want to open them with.  I am currently trying to download all the files again, but I am still not seeing any .exe file, only the .7z file.  Help!

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  • Are RAW files able to be edited in the Aperture "Free Trial" download

    I recently downloaded the free 30 day trial version of Apple's Aperture 3 after purchasing a Sony Alpha NEX-3 camera. It was my intention to use the trial as a tutorial for when I buy the actual program in a few weeks.
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    You need to download the latest camera raw update from Apple.
    http://support.apple.com/kb/DL1072

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