Free Trial help

I downloaded Adobe for the free trial but it doesn't seem fully functional.  I can't convert any PDF to Word.  What am I missing? 

What free trial did you download?
There are two potential products. One of them is Adobe Reader (this forum is for that product) that has no trial period. It's free. The other is Adobe Acrobat which DOES have a trial and creates PDF's.
If I were to guess, I would say that you downloaded Reader but really wanted the Acrobat Trial?

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