Free Trial Not Working

I have used InDesign in the past, paying on a month to month plan, and I am in need of the program again for another several months or so. When logging into my Adobe account to renew my license I saw offers for a 30 day free trial so I followed the link and downloaded the newest InDesign CC (2014) to use the trial. When I try to open the program it says that I need to renew my subscription, my subscription has expired, etc. Under the subscription management page for my Creative Cloud Free membership it says I have access to 30 day free trials for all products, so I believe I should have free access to InDesign. I downloaded the trial yesterday evening, so it has been about 12 hours, in case there is a gestation period for this thing to work itself out.
Anyway, am I ineligible for the trial since I have paid for the service before? Is there someone from Adobe who can sort this out and either get me the 30-day trial or say I am ineligible? I will be needing InDesign for the next several months, so regardless of whether I have a trial or not, I will be paying in the immediate future, but I would certainly prefer to save the $30 now if possible.
Thanks.

Jeffrey Socher if the trial is being detected as previously utilized then you will want to evaluate InDesign on a different computer or utilize an active membership. There is no way to reset the trial process. You can find additional details at Adobe trial software expired early.

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