Free Upgrade To Lion For New MacBook Pro Shipped With Snow Leopard?

I just bought a brand new MacBook Pro which just arrived last week. It came pre-installed with Snow Leopard. Is there a program, as in the past, to upgrade to Lion for free? So far I have not figured out a way to do this.

OS X Lion - Get up to date

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Why did my brand new macbook pro come with Snow Leopard instead of Lion?

I JUST bought a brand new Macbook Pro assuming that it would come with Lion, but it didn't. My brother who just bought an Air the day before me got Lion with his computer. Shouldn't new computers come with new software? I'm confused. Can anyone help me?

You qualify for a free upgrade if purchased on or after June 6th. Follow these instructions to download your free upgrade.
http://www.apple.com/macosx/uptodate/
Regards,
Captfred

HT1444 If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?

If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?

I should just change the OS and leave all your apps and data alone. That said, if any of your apps are old and use Rosetta (ppc apps), they won't run under Mountain Lion.
Make sure you take a good Time Machine or Clone backup before you convert.
You can check compatibility of your apps here:
http://roaringapps.com/apps:table

I have a Macbook pro 2009 with Snow Leopard. Which system can I install without running into complicated problems which I will not be able to solveby myself? (Mountain Lion, Mavericks, Yosemite?)

I have a Macbook pro 2009 with Snow Leopard. Which system can I install without running into complicated problems which I will not be able to solve by myself- a person with limited problem solving abilities. (Mountain Lion, Mavericks, Yosemite?)

It will make it easier to help you w/ your problem to know the size and RAM installed.
"Yesterday I couldn't update the maps on my Garmin because it said the OS I had wouldn't work"
What OS will your Garmin work with? Funny there was someone else that did that and upgraded to Yosemite and regretted it.
I'd say Lion if your Garmin is compatible.
Both Lion and Mountain Lion are downloadable from the Apple Store:
http://store.apple.com/us/product/D6106Z/A/os-x-lion
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
The OSs will get more resource hungry the higher you go.

New Macs not shipping with Snow Leopard?

I just bought 2 Mac Minis for media playback use; I ordered them on 9/9 and figured they'd come with Snow Leopard (the Apple Store has a "ships with Snow Leopard" banner at the upper right, even).
However, they both shipped with 10.5.6 installed, and a DVD in the box also with 10.5.6 - no sign of Snow Leopard.
Any ideas on what's the best way to get this remedied? Visit a store, or phone support? I just spent 10 minutes clicking around support.apple.com but it kept sending me in circles.

daviangel wrote:
Yes this is one of the many reasons Apple customer support is usually rated #1 because they will usually quickly resolve things like this.
Ha
I called support -- they did help me out, but it went like this
Me: Hi, I just ordered 2 Mac Minis, they said they'd come with Snow Leopard but when they arrived they had only Leopard
Support: do you have the Mac on right now?
Me: No, not now, but I do have serial numbers and order number
Support: Oh. Because a couple people have complained about that, and I was able to help them click on the Apple menu and say About This Mac and see that the version number was 10.6.
Me: Er, no, I'm not that [must... resist... urge... to... say... "clueless"...] ... hasty. I'm quite positive that the preinstalled version, and the only DVD in the box, was 10.5.6.
Support: Oh. I'm sorry. Well, have you heard about our up-to-date program? [http://www.apple.com/macosx/uptodate>
Me: Yes, but I'm not interested in paying $20 for stuff that was supposed to come with what I already ordered.
Support: It's not $20, it's $9.95.
Me: Right. And I need two of them. Sorry I was off by 10 cents, but I'm not interested in paying anything at all for this, actually.
Support: OK, let me look into this.
... long pause
Support: OK, and you've checked the entire box, and the version number, and it's not 10.6.
Me: Yup, quite carefully, a number of times now.
and then some more pauses, confirmations that I did check the installed versions, and apologies for the slip up, and they're sending me the upgrade.
So, in general, helpful, though this whole thing has been an extra set of hassles I wasn't expecting... Fight Club had it right, "the things you own end up owning you".

New Macbook pro shipped with Lion, cannot boot from SL CD

I have a brand new Macbook pro 17" - shipped with Lion, cannot boot from snow-lopard disk - tech said I would be able to downgrade. I cant because if I try to boot from the CD it just beeps 3 times. Boots just fine from a Lion startup disk I created first. What the heck is going on here? Very upset that i cannot reach apple support in the evening any longer. If anyone can help it would be awsome. Tnx good prople.

Hi Paul,
Just a quick question, are your Fn keys working properly and the 2 fingered scrolling?
I've done much the same with the help of 2 Apple Geniuses who found me an original 10.6.7 install disk for a my new macbook pro.
It installed OK but... Fn keys don't work apart from F3 and F12, the rest give an error sound. 2 fingered scrolling on the trackpad doesn't work either.
Mine was a custom build 15" with hi res glossy screen - I wonder if they've put in the newer wired keyboard mentioned here:
http://support.apple.com/kb/HT4809
or, if my problem relates to being on 10.6.7...
Any info would be gratefully received.

I took Lion off my Macbook Pro and put Snow Leopard back on and now I can't access Mail or iPhoto. How do I get Mail and iPhoto to work with the Snow Leopard I just put back on?

Hi. I was having slowness problems with my Macbook Pro and thought I would re-install Lion but put Snow Leopard back on by mistake. I bought the computer used with Lion on it and don't have access to the USB drive or a username/password to reinstall Lion. Now I can't access Mail or iPhoto since I put Snow Leopard on.
Is there a way to get my Mail and iPhoto working again with Snow Leopard or do I have to "re-upgrade" to Lion?
Thanks!
Steve

You can't. When you converted those libraries to Lion's format, you lost the ability to go backwards. Unless you saved a bootable backup./clone or Time Machine backup of your previous SL installation, you're up the proverbial creek w/o a paddle.

Just installed Lion on 2009 MacBook Pro moved from Snow Leopard - img. copies of movies will not play on DVD player

I have a MacBook Pro 2009. In order to get iCloud I have moved to Lion. Mountain Lion will slow machine too much. I now find that DVD player will not play the Disc Image .img movie files. When I open DVD player and click File and Open DVD Media, the Disc Image files are greyed out. The .dvdproj files are not greyed but if I click on them I get a message that "the media type is not supported". I could play the movies without any problem before I switched to Lion. The switch was done at the Apple store by an Apple Technician. Any idea what is happening?

Download and install VLC. http://www.videolan.org/vlc/index.html and get rid of DivX.

I have a late-2008 macbook that is running 10.5.8. I also have a newer macbook that came with snow leopard. Can I use the install disk that came with the newer macbook to update my older macbook?

Also, when upgrading from Leopard to Snow Leopard, will I lose all the data that is currently on my hard drive?

No, that SL disk is meant for the computer it came with only.
Upgrading to SL generally will not cause data loss, but you should have a backup of your important files in any case.
You can get a Snow Leopard disk by calling Apple - in the USA it's 800-MY-APPLE.
Best of luck.

Image capture not working after upgrading to lion. New MacBook pro 13".

Anybody else? Any suggestions?

I was brave and did what you said. (Thanks for being patient - I am an old lady).
I erased the external drive (called Time Machine Backups) in the diskutility.app.
Now - when I restarted Time Machine I am still told that there are no disks available to be backed up, and that this can happen if all disks are in the “Do not back up” list.
So maybe I really did mess up the list of items to be excluded from backups?
How do I restore the list now to what it should be?

I was installing soundflower macbook pro mid 2011/Snow leopard Grey loading screen

Hello i was installing soundflower for my macbook pro mid 2011/Snow leopard. However when finishing the installation for soundflower and click restart computer my mac now has a grey screen with a loading bar that doesn't finish. I already try safe mode and it doesn't work. Is there a way to disable sound flower installation?

No. You use "C" to boot from the optical drive
Hold down the Option key to select a different disk drive to boot from
When it comes up with all the disk that have an operating system on them, select the one with the bootable clone on it
Allan

I have a brand new macbook pro 15" with latest Lion.Can anyone tell me why, when I open word or preview etc that multiple files open?For eg if I open a word doc, the last 1-3 docs that I have worked on all open. why?

I have a brand new macbook pro 15" with latest Lion. Can anyone tell me why, when I open word or preview etc that multiple files open?For eg if I open a word doc, the last 1-3 docs that I have worked previously on all open. Can anyone tell me why?

You have a choice as to whether or not applications in Lion like Word or Preview (or even Safari) save and re-open previous documents or windows... just hold down the option key while quitting a program and when you re-open it you won't get the previous documents or windows when you re-open the application. You can see this by selecting the open program in the menu bar and when holding down the option key the quit function will change to quit and discard open windows. This feature in Lion is referred to as "Resume" and is great if you want to restart an app and return to what you're doing (for example in Safari re-opening existing windows and tabs from your previous session). You still have the option to close individual windows within an app before quitting and they will not re-open when the app is launched again.
This Resume function is not related to saving your work (a word or text document for example). This is handled by Lion's "Auto-Save" and "Versions" functions. See http://www.apple.com/ca/macosx/whats-new/auto-save.html
Hopefully this is the complete answer you're looking for.

I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell wh

I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell what I do and do not have?

Apple Menu --> About this Mac.
Mylenium

I upgraded to Lion on my MacBook Pro. When I close Address Book it automatically quits. How can I get it to stay open on my task bar?

I upgraded to Lion on my MacBook Pro. When I close Address Book it automatically quits. When I close other applications they stay open on my task bar. How can I get Address Book to stay open on my task bar?

Hello charlgilbert,
It sounds like you would like to send a text from your phone number on your portable computer. You can do this by setting iMessage to start new conversations from your phone number in the Messages settings:
On OS X, find out which addresses are enabled:
In Messages, choose Messages > Preferences > Accounts.
From: iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Thank you for using Apple Support Communities.
Regards,
Sterling

I just downloaded Mountain Lion for my MacBook Pro from the App Store. Can I also download it for my iMac without paying the $19.99 fee again?

I just downloaded Mountain Lion for my MacBook Pro from the App Store. I was curious if it is possible to downloand Mountain Lion to my iMac without paying the $19.99 fee again? Not trying to be a cheapskate, just curious if App Store purchases are universal like iTunes Apps.

You can re download Mountain Lion for free on all your authorized Macs using the same Apple ID used for the original purchase.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion.
Then right or control click where you see Installed then click Install.

Free Upgrade To Lion For New MacBook Pro Shipped With Snow Leopard?

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