Free upgrade when just purchased new IMac BUT WHERE???

We purchased a brand new top of the range IMac 27 and I'm gutted Apple just launched a new OS. BUT according to an email from apple customers who have biought an apple machine during this period can upgrade to this OS X Lion for free. BUT WHERE? I checked apple websites and the apple store and I just cant find where I can upgrade for free?! HELP

OS X Lion - Get up to date

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Just purchased new iMac. How do I download free os x Lion?

Just purchased new iMac. How do I download free os x Lion?

Greetings Peter,
The website for Lion up to date is here: http://www.apple.com/macosx/uptodate/
As Csound1 suggests you should definitely check with all the software manufacturers whose software you depend on to ensure their software is compatible with this new OS. If you upgrade without checking on those program's compatibility you may find yourself without tools you rely on.
You should also backup all your data prior to installing any new software for safekeeping: http://support.apple.com/kb/HT1553.
Cheers.

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

Is mountain lion free if i just purchased a imac

is free if i just purchased a imac?

Yes, if it qualifies.
http://www.apple.com/macosx/uptodate/

I have not upgraded to Mountain Lion yet, have 3 major apps (acrobatpro) and adobe image ready, and apple works that is not compatible, does anyone know how long snow leopard will be supported. Don't want to upgrade until I purchase new iMac next year.

I have not upgraded to Mountain Lion yet, have 3 major apps (acrobatpro) and adobe image ready, and apple works that is not compatible, does anyone know how long snow leopard will be supported. Don't want to upgrade until I purchase new iMac next year.

Consider running your Adobe and AppleWorks software in Snow Leopard (with Rosetta) installed in Parallels in Lion or Mt. Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439

Just purchase new iMac and migrated. I want to strip my 2 year old iMac of personal files and photos and take to my office. Is there a simple method? Thx

Just purchase new iMac and migrated. I want to strip my 2 year old iMac of personal files and photos and take to my office. Is there a simple method? Thx

The simplest way, is to erase the drive and reinstall the OS X.
Mac OS X v10.6 Snow Leopard: How to Erase and Install
Other than that, you will have to trash all your User files, delete all the photos from within iPhoto and then empty the trash.

Just purchased new iMac/need to transfer e-mail and a few other questions.

Hello,
I just purchased a new iMac yesterday, and so far so good! I had an iMac with Leopard, however, it was time to upgrade. I was using Time Machine, and I was able to move my music and photos to the computer ( I did not want to mirror my new computer with the old one except for my iTunes library and iPhoto library ) so I moved them manually. I did have to delete the iTunes folder and iPhoto library that was already in the home folder though - I assume that was correct because it worked. Also, iPhoto had to "upgrade" while opening my pictures due to the older version of iPhoto - this was supposed to happen right?
So, the only other thing that I want on my new computer is my old e-mails. I set up mail which was quite easy, and about 250 of my messages came back - what happened to my inbox that was over 1,000 e-mails? I really would like everything back. These messages must be on Time Machine - can I move them as easy as I moved the pictures/music?
I have to say, it's nice having my entire old computer on an external harddrive - it's made this process much easier.
Thanks in advance!

1. Your method of migrating iTunes/iPhoto is one of the more 'dirtier' ways to do it, but absolutely works with no harm. The way you transfered (by deleting the library folders) can sometimes erase previous settings/content, but seeing as the libraries were empty and from a fresh install, no harm is done.
2. iPhoto update is okay!
3. To import previous mailbox backups from Time Machine: http://support.apple.com/kb/PH11713
Hope this helps.

I just purchased new iMac, how do I get data from my MacBook to the new iMac?

I have a 4 year-old Mac Book that is running Lion, how do I transfer contents of hard drive onto my new iMac?

See this Excellent Link by Pondini on...
Transfer from Old to New
http://web.me.com/pondini/AppleTips/Setup.html

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the down

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the downloading screen open for 3 hours but nothing happened.

Robert,
You can purchase Lightroom 6 as a part of the creative cloud photography package, part of creative cloud, as a stand alone product or as a product upgrade.
If you purchased lightroom 5 as a perpetual product rather than the creative cloud, you would need to purchase an upgrade to Lightroom 6. Udpates are free for stand alone versions, but upgrades need to be purchased.
If you need to purchase an upgrade to a perpetual license that you downloaded or purchased at a store, see this link: Products . Scroll down to lightroom and click "buy". Click on the selectable text by " I want to: "and select "upgrade".
If you are trying to install Lightroom CC 2016 as a part of a creative cloud subscription, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site. Since Lightroom CC is a new product, it will not show as an update in the Adobe Application Manager. Instead, press the install button next to Lightroom in the Application manager. If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
If you still have issues, see option 2 in this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie

HT4530 I just purchased an iMac and developed a user name and password. I'm trying to install a program but can't because I forgot that information and didn't write it down. How do I reissue a new username and password

I just purchased an iMac and upon setting it up I initiated an username and a password. Unfortunately I didn't write it down and now I'm trying to add software and the system won't let me because I forget that info. How do I reissue a new usernam and password?

Boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the recovery desktop appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, enter “resetpassword” and press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password.
Select  ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retreiving my existing software?

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?

According to Adobe instructions installation files are not available for Elements 8?
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I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?

I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?

1) Congratulations on purchaing an iMac. But an iMac is not considered a laptop.
2) Apps you bought for you iPhone and iPad can interchange with each other, but can NOT run on an Imac or a MacBook.
You will have to buy the same title again from the Mac App Store. When you do, you can run them on your iMac and your MacBook.

Just purchased my imac and logic studio...updated to the new lion programe cant get logic to open?

Just purchased my imac and uploaded the new free lion update...loaded up logic studio...and i can`t open it ?

Your Welcome...
There is no capacity within the Link for Registering... Well not to my knowledge anyway...
It is purely an Update...
I would Register First if you can...
If not do the Update and then Register...
Being New to Mac, here are some Links to help you forget the Windows way of doing things...
Enjoy...
Mac 101
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/ Switching from PC

I just bought a new iMac and i want to upgrade to Lion. According to the seller I don't have to pay anything for upgrading because of my new iMac - how to do?

I just bought a new iMac and i want to upgrade to Lion. According to the seller I don't have to pay anything for upgrading because of my new iMac - how to do?

If you purchased after June 6th and you live in the US, Use this site.
http://www.apple.com/macosx/uptodate/
Captfred

I just bought a new IMAC, but my iTunes account is empty?

I just bought a new IMac, but my ITunes library is empty. Why doesn't my library automatically come up with my new computer when I log in?

kevinscheaffer wrote:
... Why doesn't my library automatically come up with my new computer when I log in?
That's Not how it works... See Here...
iTunes: How to move your music to a new computer

Free upgrade when just purchased new IMac BUT WHERE???

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