Freehand 10 crashes when choosing "Page Setup" on OSX 10.4

I have seen this issue in other posts, but it was not solved and was archieved. I saw a solution of using an older file to work from, but has anyone found a fix for this yet? This has become a big issue since we change paper sizes constantly.

The problem has been cleared.

Similar Messages

Freehand crashes when printing

I am running a site liscence of Freehand 10 on a variety of
Macs from iBookG4's to Mac Minis, all running OS 10.4. On some
computers I experience a problem printing Freehand documents. All
coomputers are loaded with the same copy of Macromedia Suite and
all are printing to the same HP color inkjet. The problem occurs
when you try to adjust the document size to letter in the page
setup window in Freehand. This causes a Freehand crash on some of
the computers. Relaunching and restarting does not solve the
problem. Has anyone encountered this oddity? Is there a fix?

Have you tried making a pdf from the Freehand file and see if
that prints?

Firefox crashes when scolling pages in youtube

I've been having this problem the last 2 weeks, more or less. Firefox crashes when on youtube when I start to scroll or even when I try to go to another tab.
It doesn't seem to be the plugin that crashes because when that crashes it usually doesn't crash the whole browser, when it's only the plugin that crashes you get the message "shockwave flash has stopped working" or something like that, and if you click on the stop plugin button, it just greys out the video frame; I've had this type of crash too, yesterday, but not on the youtube site, it was on another site, in a page with several youtube videos embedded, maybe the two things are related, I don't know, but this type of crash only happened yesterday, and I dont' even recall the last time it had happened.
The other type of crash, as I said, crashes the whole browser, but I also noticed that it doesn't save a crash report; today it happened several times, but the last crash report is the one from yesterday, from the plugin crash I was talking about!
Also, I tried with internet explorer, and all seems to work fine, no crash when I scroll or view videos on youtube; also yesterday, when the plugin was crashing repeatedly, I went in IE and tried with that, and all was working fine.
To sum up, Firefox crashes when scrolling down pages on youtube, not always, but a lot, sometimes when switching to another tab from youtube, yesterday the plugin crashed repeatedly in a page with embedded youtube videos, no crash report for the first type of crash, IE work fine in both cases.
Finally, hardware acceleration in the plugin is disabled, I tried having protected mode in the Flash plugin both disabled and enabled, and no update for my graphic card is available.
Here are some crash reports:
bp-6b4c46ed-2f56-4444-97ab-3f0962150321
bp-1ae616b1-a70c-4406-b40f-e94822150321
bp-47d1ca1d-8e27-4cac-b7cc-50bf32150321
bp-1bef437a-5075-448e-9620-c88622150321
bp-4fbdba33-f847-4b22-8983-765122150321
bp-37f62c1a-bd76-425e-a43b-2dc8e2150306
and here is the windows crash report when the whole browser crashes:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: firefox.exe
Application Version: 36.0.1.5542
Application Timestamp: 54f8437a
Hang Signature: e5f0
Hang Type: 134217760
Waiting on Application Name: FlashPlayerPlugin_16_0_0_305.exe
Waiting on Application Version: 16.0.0.305
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Hang Signature 1: e5f09e41f6195b22923bbdbdf7136114
Additional Hang Signature 2: b3f6
Additional Hang Signature 3: b3f6d66c873393c06de5fca14a41a5d5
Additional Hang Signature 4: e5f0
Additional Hang Signature 5: e5f09e41f6195b22923bbdbdf7136114
Additional Hang Signature 6: b3f6
Additional Hang Signature 7: b3f6d66c873393c06de5fca14a41a5d5
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-GB\erofflps.txt
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 36.0.1.5542
Application Timestamp: 54f851c0
Fault Module Name: mozalloc.dll
Fault Module Version: 36.0.1.5542
Fault Module Timestamp: 54f8437e
Exception Code: 80000003
Exception Offset: 00001e02
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-GB\erofflps.txt
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 36.0.1.5542
Application Timestamp: 54f851c0
Fault Module Name: mozalloc.dll
Fault Module Version: 36.0.1.5542
Fault Module Timestamp: 54f8437e
Exception Code: 80000003
Exception Offset: 00001e02
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-GB\erofflps.txt
I also did a system file check and it says "Windows Resource Protection found corrupt files but was unable to fix some of them". In the log then, the only file that seems it was not possible to repair is "member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415". The log is huge so I cannot copy it, I don't know if it's possible to upload a text file, but then again I don't think there's much more. As I said no graphics driver updates are available for my card. After the System file check I went to youtube and started scrolling up and down and the crash happened.

Thank you for clearing that up. I have another idea. There is a feature called accelerated scrolling in Firefox, however there are also modules that might be associated with malware. Options > Advanced > General > Smooth scrolling (uncheck this to test)
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus [http://www.microsoft.com/security/pc-security/windows8.aspx#antivirus built-in] already.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Firefox crashes when exiting on i7-920, OSX-10.7.2 Lion Fully updated

This happened before.. i used app zapper to remove FF8, then reinstalled FF 7.01.. no issues with 7.01. Verified Addons with Addon checker (everything up to date)
Used update channel to install FF8 ... Still Crashing when exiting Yahoo Mail and Yahoo Games.
Hardware info... i7-920, 6GB Ram, 1TB HD, Nvidia Graphics. OSX-10.7.2 Lion Fully updated
BTW Appzapper removed everything including profile... ITS NOT PROFILE RELATED.
Still Happens in Safe Mode... Going Back to 7.01 after AppZapping 8.0 .
Must be Related to some change in LION because FF8 works fine on Snow 10.6.8. Perhaps Permissions need to be modified in the Script for FF8, Perhaps Plugin related. Not Sure, but 7.01 Works without Crashing.

On Mac systems with Java version "1.6.0_29" (Java SE 6 Update 29), Firefox 8 will crash after running a Java applet when closing the tab or hitting the back button. This is a new crash that only occurs in Firefox 8 (or above) and is being investigated ([https://bugzilla.mozilla.org/show_bug.cgi?id=700835 bug 700835]).
Ref: http://kb.mozillazine.org/Firefox_crashes#Plugins - Java (Mac OS X)

Flash 5.5 on Lion crashing when choosing a color from color palette?

When coloring an animation, Flash crashes on me every 3 minutes or so, when picking a color with color picker (first displaying wrong color). Or when choosing a color from color palette or color popup in a tool. It sometimes works, but often crashes when doing one of these things.
Is there a fix for this i didn't find?

When coloring an animation, Flash crashes on me every 3 minutes or so, when picking a color with color picker (first displaying wrong color). Or when choosing a color from color palette or color popup in a tool. It sometimes works, but often crashes when doing one of these things.
Is there a fix for this i didn't find?

Out of Memory when opening page setup

I am getting an "Out of Memory" error when opening the page setup window. I am unable to continue as Crystal is locked up. Has any one seen this behavior before? I am running Crystal Reports 2008 Service Pack 0 Version: 12.0.0.683. This is running in a terminal server environment.

Hi Bruce,
Please uninstall CRXI from the machine by following the Note as per below:
Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation CD or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.
==========
WARNING:
This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.
For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys.
Removing these directories, files and registry keys may cause other software to function incorrectly.
==========
1. To manually uninstall Crystal Reports XI, delete the following directories:
u2022 C:\Program Files\Common Files\Business Objects\3.0
u2022 C:\Program Files\Business Objects
====================
NOTE:
Do not remove the directory C:\Program Files\Common Files\Business Objects\3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed. These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.
====================
2. Delete the following registry keys:
====================
WARNING:
The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk.
HELP:
For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
RECOMMENDATION:
It is strongly recommended that you make a backup copy of the registry files (System.dat and User.dat on Win9x computers) before you edit the registry.
====================
u2022 HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\
u2022 HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports
u2022 HKEY_USERS\S-#-#-##-...-####\Software\Business Objects\Suite 11.0\Crystal Reports
(The number signs (#) represent a series of numbers that are different on each computer.)
====================
NOTE:
After making changes to the registry, restart the affected service or application as required.
====================
For CR2008 please install SP0 from
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
I hope this helps.
Shraddha

Keynote crashes when choosing Profiles (HELP)!

When I choose print and select "Color Matching" then I choose profile and select "other profiles" at this time it always crashes. I notice this after I installed CS5 design premium. It never crash before. Anyway I use a specific profile under the "other profiles" menu and can never get there now because it crashes.
Thanks!

The free font manager,
FontFrenzy
will let you create a backup of your fonts. After that's done, use FontFrenzy to delete half of your fonts, then try a title in PrCS3 again.
If it still crashes, restore your full font collection and this time, delete the other half. Repeat until PrCS3's titler doesn't crash anymore.
Before you do that, though, a good place to start is the "DejaVu Sans" font. Untouched, that font will definitely crash Premiere's titler. I think OpenOffice.org installs it (but I'm not sure). If you use FF to delete it, all of the font forms of DVS won't get deleted. But that's OK, because the remaining varieties of DVS won't crash the titler.
I don't have CS3 readily available, but there's definitely a way to get a Quicktime Desktop project up and running.
If you are getting crashes when you change playback settings, I would try updating your graphics card driver. If necessary, try decreasing the hardware acceleration of the video card using Display Properties.

"Memory Full" error when changing page setup

I'm running Crystal Reports 2008 and yesterday I had two landscape reports begin doing some weird things:
Symptoms:
-Any change to the Page Setup dialog throws the Memory Full error (even just bringing it up and clicking ok)
-The reports were created as landscape but are displaying as portrait in Page Setup and in design view
-A handful of fields are displayed without text in them. If I delete these fields, save, and re-open other fields will not display information (in design view)
Troubleshooting:
-If I remove ALL fields from the reports, save, and re-open the report tells me I have an invalid printer but will allow me to change Page Setup.
*While this works, I really do not want to create the reports again from scratch.
-I have tried removing and re-installing Crystal 2008 with no luck. However, it remembered my recently opened reports which makes me think the uninstall didn't remove everything.
-I have rebooted to make sure all memory available is free.
Does anyone have troubleshooting ideas for me? Thanks in advance.

The link takes me to a page saying "The system cannot find the file specified. " I also tried downloading the .exe version and got the same result.
I was able to find an SP3 download but after unpacking the files and selecting my language I get a message "Crystal Reports 2008 SP3 Update can not install because the version of the product on the system is too low."
I downloaded the SP3 file from here: http://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReports2008-VersionandDownloadinformationforSPsand+FPs
I also tried this one with the same effect: Crystal Reports 2008 Reference [original link is broken]
I assume I downloaded an update as opposed to the "full version", is there another full version available somewhere?

Illustrator and indesign are crashing when attempting to print - Apple OSX yosimite. Is there a fix for this?

Programs crash when print attempted.. any help???

gillikinm,
I am afraid there may be some (yet) unsolved issues with CS4 and Yosemite. I believe I have seen successful cases, too.
You may wish to roll back from Yosemite and wait to see whether the issues will be solved and reported as such.
Weeding out in older plugins seems to have helped some in some cases. It also seems that JAVA Runtime may be involved, for some it seems to help to roll back to an ealier version, for others to update to the newest. And at least for some, it has made a real difference to download the JAVA from Oracle rather than from Apple.
All the above is more or less hearsay so far, with no definite final confirmation.
In any case, there is something to be sorted out by someone.
On the other hand, this website seems to indicate that someone has made Yosemite work with almost all CS/CC versions.
http://roaringapps.com/apps?index=a

InDesign crashing when changing Document Setup

Hi
I have an 75 page InDesign file with some text and placed files
When I make any changes in the Document Setup dialog, (Pg Sz, Facing Pages etc) InDesign crashes with the following message:
I exported to IDML, but that didn't help either
Any suggestions?
I'm running CS6 on Mac OSX Mountain Lion
This only happens to this file - other files are ok
Thanks
David

I think maybe the style itself is corrupt. The next thing I would try is creat a new file (blank) and in that file define a new style with the exact same name (case sensitive) and then import the style into the other file using Load All Text Styles from the paragraph styles panel menu.
I'm not certain that's going to work though, so be prepared to export the text to InDesign Tagged Text, then make yet another new file. Recreate (or load from that other new file) any styles that are causing a problem, then place the tagged text. You can work from there in the new file, or you can go back to the original, delete the offending style (leaving the text without a style), then copy the newly placed text in the new file and paste it into the original to replace what's there and restore the style assignments. You might want to do all of that on a copy, by the way, just for safety.

InDesign CS5 Crashes when inserting pages

I'm using InDesign CS5 here, and it is crashing almost every time when I try to create a new page. Either by the pages panel, or the layout menu. I doesn't matter if I try to inser a singe page or multiple pages or if it's in the middle or the end of the document.
The only pattern I noticed here is that when I create a new file it works fine for a while, but then when it starts crashing and I can't get it to work on the same file ever again.
All the files were originally created in CS5, and there is not much more than 20 pages in each file.
I already tried to create new files and copy the content from the old ones, and it still ends up crashing after a while.
My setup:
Windows Vista Business 64 bits SP2
Core Quad Q6600 @2400
4gb memory
GeForce 8500 GT

I have continued to have the same problems since I originally posted, including after the 7.0.2 update, though I have not tested EVERY scenario I did the first time after updating. Has anyone else seen improvement after the update? (I got the 7.0.2 update download via the built-in Adobe updater, not from the website, so I'm not sure where to locate it there).
I am sorry to hear others having similar or the same issue, but hopefully it is helpful to have a thread going where all those experiencing this can add to the list until it is recognized as a bug. And fixed! Though it does not resolve the actual problem, two work-arounds we are using to function in the meantime are to (1) always make a really long document to start with, with all the pages we think we'll need and more and (2) have a new, blank InDesign document with several pages open and drag pages from the blank document into your working document. This is a way to "add" blank pages when they are needed without inserting new pages in any of the traditional ways (which cause crashes). I also always send the crash report in to Adobe and encourage others to do the same.
If you have not already, all of you also having this problem could post a "bug report" here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

IWeb crashes when selecting pages.

Hello,
I upgrade to iWeb '09 from '08 yesterday, and had many problems right off the bat. My main site was riddled with missing images, including imaged from the default "Elegant" templates. I sifted though previous version of my site via Time Machine, rebuilt a few pages, and managed to restore my site, mostly.
Now I'm stuck on couple pages that crash iWeb when touched. They're not big pages, so I can rebuild them, but I can't even select them to delete. I went through the Domain.site2 package to see if there's something I can remove, but can't see anything obvious. I tried deleting the .plist file also. I've submitted the errors logs to Apple.
Any thought? Thanks.
iWeb '09 v3.0.1
Mac OSX 10.5.7

I have the same recurring problem. It's always the same page. Deleting the preference file, restarting and fixing disk permissions, fixed it once, I think. But no more. It's just one little page. I can't select it even to delete it. Any other suggestions?

PS-CS3 Crashing when choosing "Print..."

I have an early 2008 Mac Intel with 16-Gig of RAM running 10.5.3 and CS3 Design Premium. All of a sudden today when I try to print to my Epson 7800 Photoshop CS3 Crashes. I repaired Permisions - same thing. I reinstalled all new Epson Driver, etc. - same thing. I tried printing from AICS3 and it crashed I tried printing again from Photoshop to a B&W laser printer (not an Epson) and it printed fine, so I am guessing it is only a problem with the Epson software I then transferred a file and I was able to print to the Epson 7800 from my Laptop still running Tiger. Here is the first part of the crash report I am getting... any ideas? <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"> <crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0.1" build="10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]), ©1990-2007 Adobe Systems Incorporated"> <time year="2008" month="6" day="27" hour="13" minute="35" second="41" /> <user guid="0D54FFD3-69BF-47C8-9222-36A3BE85C4B0" /> <system platform="macintosh" osversion="10.5.3" applicationlanguage="en" userlanguage="en" oslanguage="en_US" ram="16384MB" machine="i386" model="MacPro3,1" cpuCount="8" cpuFreq="2800MHz" busFreq="1600MHz" /> <crash exception="Read Only Memory Exception" instruction="1489028b"> <backtrace crashedThread="0"> <thread index="0"> <stackStatement index="0" address="0x46714629" symbolname="unknown"/> <stackStatement index="1" address="0x46716968" symbolname="unknown"/> <stackStatement index="2" address="0x29ecea56" symbolname="unknown"/> <stackStatement index="3" address="0x490c21c1" symbolname="_AskUserForFile"/> <stackStatement index="4" address="0x490c16d1" symbolname="_AskUserForFile"/> <stackStatement index="5" address="0x490b6051" symbolname="unknown"/> <stackStatement index="6" address="0x490b658a" symbolname="unknown"/> <stackStatement index="7" address="0x490b4aea" symbolname="unknown"/>

I don't know much about this, but I would guess this
"Read Only Memory Exception"
is what you need to figure out. I would guess Photoshop is trying to write the print data to a directory that is inappropriately set to read only. (but that is just a guess.)
You could try repairing permissions, but as i understand, the OS repair permissions doesn't get at everything that is necessary for the printing system.
Printer Setup Repair is a utility that can check and reset all sorts of things related to the Mac OS X printing system. I just checked their web site, it is not yet available for 10.5.
http://www.fixamacsoftware.com/software/psr5/index.php
Since it is not yet ready for 10.5, I would probably send that error message to Epson tech support.

Acrobat Pro 9.5.4 crashes when inserting pages into exisitng PDF

When I try to insert pages into an exisitng PDF document Acrobat Pro 9.5.4 running on Mac OS 10.8.2 hangs and crashes every time. Please HELP!!!

Any PDF I try and insert to any PDF. It does not seem to be isolated to one document.

Acrobat crashes when extracting pages

Version Adobe Acrobat X 10.1.12
When extracting and emailing pages from a pdf multiple times, Acrobat crashes. Here is the process:
1. Open pdf
2. Tools -> Pages -> Extract
3. Select any number of pages -> delete after extracting -> Yes at prompt
4. In the extracted page(s) pdf, Share -> Send Files -> Attach to Email -> Attach
5. Default email app opens -> Send email
6. Close extracted page(s) pdf without saving.
7. Go back to original pdf
8. Try to repeat steps 1-6.
The Acrobat crashes every time at step 4 on the 2nd extraction and email. As soon as the share button is pressed (or using File -> Attach to Email), Acrobat crashes with the below error code.
I have tried multiple different pdfs from different sources (i.e. downloaded from the web, scanned from a printer, generated from a word doc, etc.) as well updating Acrobat, uninstalling and re-installing (using the cleaner tool in between) and repairing install. The issue happens on multiple machines, all running Win 7 Pro, and there are no add ins installed.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.1.12.15
Application Timestamp: 54084723
Fault Module Name: Acrobat.dll
Fault Module Version: 10.1.12.15
Fault Module Timestamp: 540856d6
Exception Code: c0000005
Exception Offset: 00893320
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

My scanner cables never become disconnected, by the way (as the 2nd error message suggests).

Freehand 10 crashes when choosing "Page Setup" on OSX 10.4

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