Freeing up SN on crashed HDD for install on new HDD

Hi,
Laptop HDD failed, new HDD installed and configured. I can't deactivate SN on old drive since the drive is dead.
I need to free up that SN for Acrobat Pro X to install on the new laptop HDD. How can I do this?
Thanks
Brad

You should have at least 2 installs that you can use. You will still need the SN. If you need to deactivate after the crash, you will need to contact Adobe. I don't have the correct contact at hand, so either you will have to wait for someone else to provide it or search the Adobe site yourself.

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    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x939fb4a7 objc_msgSend + 23
    1   com.apple.AppKit                        0x97bdf20f CarbonGestureEndEventMonitorHandler + 329
    2   com.apple.HIToolbox                     0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    3   com.apple.HIToolbox                     0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
    4   com.apple.HIToolbox                     0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
    5   com.apple.HIToolbox                     0x9c02a821 SendEventToEventTarget + 88
    6   com.adobe.illustrator                   0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
    7   com.apple.HIToolbox                     0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    8   com.apple.HIToolbox                     0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
    9   com.apple.HIToolbox                     0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
    10  com.apple.HIToolbox                     0x9c0174f0 SendEventToEventTargetWithOptions + 94
    11  com.apple.HIToolbox                     0x9c04b479 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
    12  com.apple.HIToolbox                     0x9c0187a5 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
    13  com.apple.HIToolbox                     0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
    14  com.apple.HIToolbox                     0x9c02a821 SendEventToEventTarget + 88
    15  com.apple.HIToolbox                     0x9c1c4473 ToolboxEventDispatcher + 82
    16  com.apple.HIToolbox                     0x9c1c4333 RunApplicationEventLoop + 240
    17  com.adobe.illustrator                   0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
    18  com.adobe.illustrator                   0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
    19  com.adobe.illustrator                   0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
    20  com.adobe.illustrator                   0x00003316 0x1000 + 8982
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9b11a992 kevent64 + 10
    1   libdispatch.dylib                       0x9affb8ad _dispatch_mgr_invoke + 238
    2   libdispatch.dylib                       0x9affb546 _dispatch_mgr_thread + 52
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    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
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    3   com.adobe.amt.services                  0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services                  0x046e3074 C_EULA_SetState + 2166
    5   com.adobe.amt.services                  0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
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    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d1d _pthread_cond_wait + 728
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    3   com.apple.CoreServices.CarbonCore          0x98e15682 TSWaitOnCondition + 128
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    6   AdobeACE                                0x01681579 0x1647000 + 238969
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    8   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
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    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
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    2   libsystem_pthread.dylib                 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
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    10  libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
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    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff5fa3 pthread_cond_wait + 48
    3   AdobeAGM                                0x01abe59d AGMInitialize + 3243373
    4   AdobeAGM                                0x01abf1ed AGMInitialize + 3246525
    5   AdobeAGM                                0x01ac4de0 AGMInitialize + 3270064
    6   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff5fa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x15f8b42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x15d2453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x15f8b51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x15f8b587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x15f8b6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff5fa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x15f8b42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x15d2453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x15f8b51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x15f8b587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x15f8b6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff5fa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x15f8b42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x15d2453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x15f8b51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x15f8b587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x15f8b6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff5fa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x15f8b42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x15d2453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x15f8b51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x15f8b587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x15f8b6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x9b114fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x98de2071 MPWaitOnSemaphore + 104
    2   MultiProcessor Support                  0x29618124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x9b114fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x98de2071 MPWaitOnSemaphore + 104
    2   MultiProcessor Support                  0x29618124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x9b114fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x98de2071 MPWaitOnSemaphore + 104
    2   MultiProcessor Support                  0x29618124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x9b119b76 __semwait_signal + 10
    1   libsystem_c.dylib                       0x9896afb7 nanosleep$UNIX2003 + 219
    2   com.adobe.illustrator.plugins.Scripting Support          0x0fd5194b PluginMain + 447467
    3   com.adobe.illustrator.plugins.Scripting Support          0x0fd33b23 PluginMain + 325059
    4   com.adobe.illustrator.plugins.Scripting Support          0x0fd51a58 PluginMain + 447736
    5   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 15:
    0   AdobeAGM                                0x01ad24ee AGMInitialize + 3325118
    1   AdobeAGM                                0x01ad60c2 AGMInitialize + 3340434
    2   AdobeAGM                                0x01a71fe5 AGMInitialize + 2930613
    3   AdobeAGM                                0x01a72185 AGMInitialize + 2931029
    4   AdobeAGM                                0x01a70460 AGMInitialize + 2923568
    5   AdobeAGM                                0x01ad529b AGMInitialize + 3336811
    6   AdobeAGM                                0x01b0fb68 AGMInitialize + 3576632
    7   AdobeAGM                                0x01b16555 AGMInitialize + 3603749
    8   AdobeAGM                                0x01a4f7ca AGMInitialize + 2789274
    9   AdobeAGM                                0x01a4cfba AGMInitialize + 2779018
    10  AdobeAGM                                0x01b10d48 AGMInitialize + 3581208
    11  AdobeAGM                                0x0179cdbc 0x1782000 + 110012
    12  com.adobe.illustrator                   0x006435fd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3093997
    13  com.adobe.illustrator                   0x00642d54 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3091780
    14  com.adobe.illustrator                   0x00137057 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1155163
    15  com.adobe.illustrator                   0x00137737 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1156923
    16  com.adobe.illustrator                   0x001377ff AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157123
    17  com.adobe.illustrator                   0x00137944 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157448
    18  com.adobe.illustrator                   0x00137bcb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1158095
    19  com.adobe.illustrator                   0x0013825d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1159777
    20  com.adobe.illustrator                   0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
    21  com.adobe.illustrator                   0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
    22  com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    23  libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    24  libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    25  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x95ff5c25 pthread_cond_timedwait$UNIX2003 + 71
    3   com.adobe.illustrator                   0x001397de AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1165282
    4   com.adobe.illustrator                   0x00136bb8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1153980
    5   com.adobe.illustrator                   0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
    6   com.adobe.illustrator                   0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
    7   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib                  0x9b119a26 __recvfrom + 10
    1   libsystem_c.dylib                       0x9896b0c9 recv$UNIX2003 + 54
    2   ServiceManager-Launcher.dylib           0x204032d7 Invoke + 54887
    3   ServiceManager-Launcher.dylib           0x20402376 Invoke + 50950
    4   ServiceManager-Launcher.dylib           0x20401227 Invoke + 46519
    5   ServiceManager-Launcher.dylib           0x20401279 Invoke + 46601
    6   ServiceManager-Launcher.dylib           0x20401303 Invoke + 46739
    7   ServiceManager-Launcher.dylib           0x203fb706 Invoke + 23190
    8   ServiceManager-Launcher.dylib           0x203fb8ef Invoke + 23679
    9   ServiceManager-Launcher.dylib           0x203fc4cf Invoke + 26719
    10  ServiceManager-Launcher.dylib           0x203fc5cd Invoke + 26973
    11  ServiceManager-Launcher.dylib           0x203ff9b8 Invoke + 40264
    12  ServiceManager-Launcher.dylib           0x203ffc61 Invoke + 40945
    13  ServiceManager-Launcher.dylib           0x2040028f Invoke + 42527
    14  ServiceManager-Launcher.dylib           0x2040048c Invoke + 43036
    15  ServiceManager-Launcher.dylib           0x203f211a Login + 1654
    16  ServiceManager-Launcher.dylib           0x203f36f7 Login + 7251
    17  ServiceManager-Launcher.dylib           0x204009fb Invoke + 44427
    18  ServiceManager-Launcher.dylib           0x20402f49 Invoke + 53977
    19  libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    20  libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    21  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff4042 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl                     0x15f8b3f7 APXGetHostAPI + 2599847
    4   com.adobe.adobeswfl                     0x15fa5e4e APXGetHostAPI + 2708990
    5   com.adobe.adobeswfl                     0x15f8b51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x15f8b587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x15f8b6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 19:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff4042 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl                     0x15f8b3f7 APXGetHostAPI + 2599847
    4   com.adobe.adobeswfl                     0x161022b8 APXGetHostAPI + 4135528
    5   com.adobe.adobeswfl                     0x15f8b51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x15f8b587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x15f8b6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 20:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x9b114f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9b11416c mach_msg + 68
    2   com.apple.CoreFoundation                0x90aa2d29 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x90aa2301 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x90aa1b1a CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation                0x90aa197b CFRunLoopRunInMode + 123
    6   com.apple.Foundation                    0x9ad39095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
    7   com.apple.Foundation                    0x9ad38f0e -[NSThread main] + 45
    8   com.apple.Foundation                    0x9ad38e66 __NSThread__main__ + 1426
    9   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 21:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x9b119ace __select + 10
    1   com.apple.CoreFoundation                0x90af2b86 __CFSocketManager + 1158
    2   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    3   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    4   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 22:
    0   libsystem_kernel.dylib                  0x9b114fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.Rasterize          0x0fa1ab14 PluginMain + 79346
    2   com.adobe.illustrator.plugins.Rasterize          0x0fa1b402 PluginMain + 81632
    3   com.adobe.illustrator.plugins.Rasterize          0x0fa1b63a PluginMain + 82200
    4   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 23:
    0   libsystem_kernel.dylib                  0x9b114fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.Rasterize          0x0fa1ab14 PluginMain + 79346
    2   com.adobe.illustrator.plugins.Rasterize          0x0fa1b402 PluginMain + 81632
    3   com.adobe.illustrator.plugins.Rasterize          0x0fa1b63a PluginMain + 82200
    4   com.apple.CoreServices.CarbonCore          0x98de22ce PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 24:: Dispatch queue: NetworkNearbyQueue
    0   libsystem_kernel.dylib                  0x9b114f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9b11416c mach_msg + 68
    2   com.apple.CoreFoundation                0x90aa2d29 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x90aa2301 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x90aa1b1a CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation                0x90b64221 CFRunLoopRun + 129
    6   com.apple.desktopservices               0x92d936c0 NetworkResolveContext::Resolve(__CFString const*, short&) + 236
    7   com.apple.desktopservices               0x92d88b88 TFSInfo::FollowVirtualAlias(unsigned long, TCountedPtr<TFSInfo>&) const + 1044
    8   com.apple.desktopservices               0x92d0dba2 TNode::FollowAlias(unsigned long) const + 178
    9   com.apple.desktopservices               0x92d0c42e TNode::FollowAlias(TNodePtr&, OpaqueNodeRequest* const&, unsigned long) const + 1744
    10  com.apple.desktopservices               0x92d27302 TNode::HandleResolveAlias(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 92
    11  com.apple.desktopservices               0x92ccea65 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 389
    12  com.apple.desktopservices               0x92cce81c ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 87
    13  com.apple.desktopservices               0x92cce77a ExceptionSafeBlock(void () block_pointer) + 137
    14  com.apple.desktopservices               0x92cce6eb ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 86
    15  libdispatch.dylib                       0x9affc77f _dispatch_call_block_and_release + 15
    16  libdispatch.dylib                       0x9aff9396 _dispatch_client_callout + 50
    17  libdispatch.dylib                       0x9affbb07 _dispatch_queue_drain + 410
    18  libdispatch.dylib                       0x9affcfe3 _dispatch_queue_invoke + 126
    19  libdispatch.dylib                       0x9affb39e _dispatch_root_queue_drain + 72
    20  libdispatch.dylib                       0x9affc722 _dispatch_worker_thread2 + 39
    21  libsystem_pthread.dylib                 0x95ff2dab _pthread_wqthread + 336
    22  libsystem_pthread.dylib                 0x95ff6cce start_wqthread + 30
    Thread 25:
    0   libsystem_kernel.dylib                  0x9b11a046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x95ff2dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x95ff6cce start_wqthread + 30
    Thread 26:
    0   libsystem_kernel.dylib                  0x9b1197ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x95ff3d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x95ff4042 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x98e1588d TSWaitOnConditionTimedRelative + 161
    4   com.apple.CoreServices.CarbonCore          0x98e1544a TSWaitOnSemaphoreCommon + 531
    5   com.apple.CoreServices.CarbonCore          0x98e155fd TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore          0x98df5c00 TimerThread + 89
    7   libsystem_pthread.dylib                 0x95ff15fb _pthread_body + 144
    8   libsystem_pthread.dylib                 0x95ff1485 _pthread_start + 130
    9   libsystem_pthread.dylib                 0x95ff6cf2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x1c2ef830  ebx: 0x1c2ef830  ecx: 0x97db07b9  edx: 0x60000000
      edi: 0x1c2f37c0  esi: 0x97bdf0d4  ebp: 0xbfffedd8  esp: 0xbfffeda8
       ss: 0x00000023  efl: 0x00010206  eip: 0x939fb4a7   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x60000020
    Logical CPU:     2
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
        0x1000 -  0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x13fe000 -  0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x153d000 -  0x154dfff  com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
    0x1554000 -  0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
    0x158a000 -  0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
    0x1633000 -  0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x1638000 -  0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
    0x1647000 -  0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1782000 -  0x1ca8fff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1df2000 -  0x1e2efff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x1e38000 -  0x1e5eff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
    0x1e71000 -  0x1e8cfff +AdobeBIB (1) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x1e97000 -  0x1eb8ff7 +AdobeBIBUtils (1) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x1ec5000 -  0x21b7ff7 +AdobeCoolType (1) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x2244000 -  0x22dcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <A9394CC7-8E48-FE0F-FDB5-37D0FE77435B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
    0x233d000 -  0x2420fef +AdobePDFPort (1) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
    0x2458000 -  0x2a8dfeb +AdobePDFL (1) <B295BDBD-65E8-CE6D-865B-79276D0507B2> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x2bc3000 -  0x2c50ff7 +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <68FB7168-645E-BD55-5EAA-007315B53997> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x2c97000 -  0x2d37fef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
    0x2d63000 -  0x3001ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
    0x30df000 -  0x3137ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x3147000 -  0x31d3fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
    0x320c000 -  0x32d9ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
    0x333c000 -  0x3416fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
    0x3456000 -  0x3e06fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x3e09000 -  0x41e1ff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x4318000 -  0x4386ffb +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <3090D254-587A-A820-DBCD-729C27532FC8> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x439d000 -  0x442eff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
    0x444d000 -  0x4633ff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
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    Only consistent clue i'm picking up from the error logs in console is "CarbonGestureEndEventMonitorHandler", no idea what this relates too though.
    Thanks,
    Arron

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    Many thanks for you help, i have just do not to delete old file (sad to have to save old installler just for install the new).
    Wallie
    (sorry my english)

  • Hi.i have an macbook pro with a forgotten efi password.how i to install a new mac OS on the my macbook?, hi.i have an macbook pro with a forgotten efi password.how i to install a new mac OS on the my macbook?

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    Just how in the world did you forget a Boot EFI password?
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