Freeing up space in iCloud
I have a bunch of movies and books taking space up in iCloud that I no longer wish to own. Can I delete things from iCloud? And if so, how do I do that?
They are not actually taking up space in your personal iCloud account. What you are seeing are links to your previously purchased movies and books, which are stored in the iTunes and iBooks stores. You can't delete items from this list of previous purchases, but you can hide them from view in iTunes as explained here: http://support.apple.com/kb/HT4919. You can hide your previously purchased movies in the Videos app on your iOS devices by going to Settings>iTunes & App Store and turning off Videos under Show All. You can hide previously purchased books on your iOS devices by opening the iBooks app, then selecting Books rather than Purchased Books from the Collections list.
Similar Messages
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Icloud says it is full and I need to purchase more storage or free up space. I removed all the photos from photo stream and camera roll. When I go to back up my iPhone, it still shows 1.9 GB being used by camera roll. What is going on, and how do I fix it? (I have tried resetting the phone already).
Thanks!You might need to try restoring your phone.
Before restoring your phone, create a current backup. I would back up both to iCloud and to your computer using iTunes so you have a second backup in case one fails. If you're backing up to iCloud now, you can still perform a manual backup in iTunes by going to the Summary tab of your iTunes sync settings and Clicking on Back Up Now. While there, go to File>Devices>Transfer Purchases to transfer any recent purchases to your iTunes library. I would also recommend importing your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083. This is a precaution because a number of users report that their photos are not restored from from their iCloud backup. Finally, make sure you are syncing your calendars and contacts with iCloud so they will sync back to your phone after signing back into your iCloud account.
After doing this, connect your phone to your computer and go to the Summary tab of your iTunes sync settings and click Restore iPhone to restore it. When it's done restoring, it will restart and reappear in iTunes and ask if you want to restore to an existing backup. If you backed up to iTunes, choose to restore from backup and choose the backup you made prior to restoring to restore to. (Restoring from an iTunes backup can be significantly faster than from an iCloud backup.) -
Recently, our mail server crashed at about 7pm one night, with the error 'There is no more space for virtual disk ServerName_2.vmdk. You might be able to continue this session by freeing disk space on the relevant volume, and clicking Retry. Click Cancel to terminate this session.'
When we click Retry, the server starts up OK.
There are no snapshots listed in Snapshot manager for any of the virtual machines on the host.
There is also free disk space available on the host and for the VM with the disk errors.
This happened at least three more times, often at bad times. Each time, we were able to click 'Retry' and the disk/system would allow the VM to start-up successfully.
I checked the Forums, the VMware support articles and the internet as I had not seen this problem before. I have completed the VSphere 5.1 - Fast Track course and this issue was NOT covered in the training.
Most of the advice on-line and even that on the VMware web-site was pointing to snapshots being the cause of this issue. There are no snapshots enabled and I cannot see evidence of snapshots ever being used.
- We are running VMware vsphere (5.1.0) and there are (were) 4 virtual machines running on the ESX host. We are using the free version of VMware/ESXi.
- The Hard disk types we are using for this Virtual Machine are 'Thin Provisioned'.
- There are 4 [Thin Provisioned] Hard Disks for this virtual machine.
- There are 6 CPUs
- There is 20GB of RAM (memory)
- The VM is running Windows Server 2008 R2 as the guest/VM operating system. It is an Exchange 2010 SP1 mail server. There is plenty of available disk space on all the drives. The [Exchange] log files are cleaned out regularly (automated).
I decided to move one of our non-critical servers off this host and on to another host to see if this helped the problem. This took quite some time, as we are not using HA or vmotion, nor do we have VCenter Server...nonetheless, I finally managed to get the non-critical server on to another host (n.b. This was a much smaller machine with less virtual resources assigned to it).
After moving the non-critical server off this host, we decided to monitor the Host and see if the issue resolved itself.
I checked the host about 6-10 times a day, from first thing in the morning till last thing at night - monitoring the performance of not only the Virtual Machine, but the ESXi host also.
There were no adverse performance issues. The only thing I did note, was in the Summary page on the ESX Host, under Storage, was If I right-clicked on the datastore and clicked refresh, then the free disk space would drop (ie from 140GB to 125GB).
After monitoring the host and VM for about 2 weeks, we did NOT have another instance of the above error.
Sorry for the long winded post, but I wanted to give as much detail given this error has been raised before and snapshots are usually blamed as the cause.
My question is this:
If the ESX host had plenty of available disk capacity and there were no snapshots enabled on the VM (or any other VM's on the same host), then why did our Virtual machine crash with the error that 'there is not more space for virtual disk Servername_2.vmdk'?
How do we prevent this issue from happening if we don't know the underlying cause?
I would greatly appreciate any advice or suggestions.
If I have not provided enough info on the specs or environment, please let me know and I will provide more information.
Thanks all,
KurtThe type of storage is really based on your requirements, and your ability to withstand downtime.
iSCSI as you are using with a NAS such as Synology or QNAP. NAS Selector - Support - Synology - Network Attached Storage (NAS)
I wouldn't use iSCSI for Exchange or any database. It's a bit slow.
Do you have a single physical host? Then I'd probably to an external direct attached storage. This would be a card inserted in your host server that gives you multilane SAS/SATA connectivity (www.techcable.com/SAS-SATA/SAS-SATA.pps) and an external disk enclosure/array.
For multiple hosts to a single array, I recommend a fibre channel connection to a FC capable switch, and on to a FC connected array.
We used to use a HP P2000 (on old G1), but it's since been retired. Worked pretty well once firmware was upgraded. http://www8.hp.com/us/en/products/disk-storage/product-detail.html?oid=4118559#!tab=features. They can be connected via iSCSI, Fibre Channel or 6GB SAS so they are flexible and reasonably priced.
Recommendations:
Use RAID 6 with your large disk arrays. With large disks there is a measurable failure rate when rebuilding a failed RAID5 array based on MTBF.
Use smaller 15K disks in RAID 0+1 for speed on databases/Exchange.
Use slower 7.2K disks in RAID6 for file storage.
We are a small hospital and we have 3 VMware servers with dual CNA (FC and Ethernet in a single twinax cable) connections to 2 redundant Cisco Nexus 5K switches and then 4 Fibre Channel connections to an EMC VNX 5300. It's extremely fast with about 50 virtual servers, but was quite an investment. One thing we don't have to worry about is down time. If there ever is an equipment failure, we have redundant everything, including power split between two UPSs.
Our VNX has 3 tiers of performance. 3 100GB SSD "Fast Cache" in RAID 1 with hot spare, to keep the most used data ready, but it's not really a tier, however one could be built utilizing the same disks. A second tier is performance tier with a 8 600GB RAID 0+1 and hot spare. The third is a bunch of 7.2K 3TB disks in RAID6. The VNX autotiers, placing data on disks depending on where it's needed. The volumes are sliced and diced automatically in the background to make this happen and we never have to touch it. I used a demo of Solarwinds Storage Manager to monitor performance for a while and the utilization was always low, meaning all data access was fast, througout the day.
D -
Can I back up my iPhone 4S to my ipad 3 (64 gb)? I do not have a computer running Mountain Lion. Our desktop still runs Tiger, so I purchased the 3rd generation iPad with 64 gb thinking it had had plenty of room to backup my iPhone photos. I used a camera connection kit and transferred about 1100 old photos from my camera roll on my iPhone to my ipad. I then deleted pictures from my iPhone and now my camera roll has only 357 photos. However, in the Settings, under "About" it says I have 2147 photos. Why? I only have a total of 216 photos in all my albums. However, now I don't have enough space in iCloud to backup either device. Why not? Any help, any advice, appreciated please! I spent a long time on the phone with Apple today and they couldn't solve the problem.
rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
However, now I don't have enough space in iCloud to backup either device. Why not?
iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage. -
Hw do I transfer photos from photo stream to a different file in iphoto so I can clear up space in icloud?
Photo stream photos don't use your personal iCloud account storage so deleting or moving them will not free up any space in your account.
That said, if you still want to move them from photo stream in iPhoto, import them to your library by control-clicking on the photo and choosing Import. You can set iPhoto to automatically import photo stream photos to your library by going to iPhoto>Preferneces>iCloud and checking Automatic Import: -
Why, with the same number of photos on my iPad and supposedly in iCloud, do I still have over 25 GB of space on my iPad but now need to buy even more storage space in iCloud? My iPad is 64 GB and I am now paying for 20 GB of iCloud storage with 864 MB left!
As I said:
Even if the Photos are less than 20GB, There's other stuff on the iPhone that is likely getting backed up to iCloud and using space. Basically your Phone has more space to spare than iCloud.
You can check in Settings->iCloud->Storage->Manage Storage to see what is using up the space in iCloud.
Anyway, turning off Photo stream will remove all photos from iCloud, it will not remove them from the iPad if they were taken with it, or copied to it.
Again I suggest you check in:Settings->iCloud->Storage->Manage Storage to see what else is using your iCloud space. -
To save space on iCloud, I got rid of my Photos app. How do I get it back? I am using Mavericks OS.
This is nothing to do wth iCloud, you deleted part of the OS X system files/apps, you need to reinstall to get it back.
In future DO NOT delete any of the apps that come with OS X. -
I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?
For a "hard" restart of your iPad just press the home and power button at the same time and hold it for at least 10-15 sec. until it restarts.
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I updated my 5s to 8.1.3 and my very important notes are gone. Before the upgrade I bought extra space in icloud and backed up to icloud. Should my notes not be there? Where? How do I get them back?
i did go to notes in gmail and none of thm where there but i havent connected my ipod to a computer for about a month so majoriy of the important ones will be backed up i hope to god thank you
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I've bought additional space on iCloud. When it will be available on my phone?
I've bought additional space on iCloud. Money were taken form card. But it still shows 5Gb. When it will be available on my phone?
Hi MaryEva.todor,
Welcome to the Apple Support Communities!
I understand that you purchased iCloud storage and see the charges reflected on your card, but do not see the added storage on your account. In this situation, it may be necessary to contact iCloud Support to see what the issue is. Please use the link provided toward the bottom of the attached article.
Get help using iCloud storage - Apple Support
You might need to enter your credit card information again, then try to upgrade. You can't update your payment information or manage your storage from iCloud.com. If you still can't upgrade your storage, contact iCloud Support.
Best regards,
Joe -
MAIL - freeing up space (trashing old attachments)
Hey folks - I thought I remember reading an article in Macworld a few years back about "cleaning up" Mail. That is, freeing up space on your computer by trashing old mail attachments lurking in the SENT and TRASH (and other) mailboxes. Does anyone recall or know how to do this? Thanks!
I didn't read that article but you might find this page helpful
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HT4865 how to manage space on icloud for non us resident ?
how to add more space on icloud for non us resident or non visa or mastercard availible ?
Hello ALI2106,
Thanks for using Apple Support Communities.
In the support article linked to below you can see the price required for your country in order to upgrade your iCloud storage.
iCloud storage upgrade pricing
Take care,
Alex H. -
I can not back up my iPhone. It says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
How to free space in icloud with out loosing my pictures?
I need to know step by step how to free space in icloud from y devices Iphone, ipad and itouch with out loosing my pictures. I do not know how to save all my pictures from my iphone to my PC
Thank youDon't use icloud to archive/save photos, these must be saved to a computer.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083
As for make more free space on icloud...
Delete old emails you no longer want,
Go through your calendars, contacts, etc. and delete those you no longer want,
Delete backups: Settings>iCloud>Storage & Backup>Manage Storage, tap the device name and on the resulting screen, scroll down and tap on Delete Backup. -
Am I able to buy more space in iCloud with a debit card?
Am I able to buy more space in iCloud with a debit card?
Yes. See the last paragraph of this article: iCloud: Storage upgrade pricing.
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