Freeze on blank screen with sound loop when playing steam games
Hi,
I would really appreciate some advice. I've been troubleshooting this problem without success,
Problem:
Playing games on steam*, at some point, sometimes 5 minutes in, sometimes 2 hours in:
- Screen goes blank,
- last sound loops continuously,
- computer completely unresponsive, requires hard shut down
- On restart I get almost the same report every time, though sometimes it referes to CPU 0 and sometimes CPU 2, a sample:
Sat Feb 26 12:16:44 2011
panic(cpu 2 caller 0x9cdbfa): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xc0000000 0x7f4cd000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5bdd3888 : 0x21b50c (0x5d4438 0x5bdd38bc 0x223974 0x0)
0x5bdd38d8 : 0x9cdbfa (0xbe32bc 0xc53940 0xbf2424 0x0)
0x5bdd3978 : 0xae8640 (0x93d7004 0x9a47004 0x100 0x2b0a6c)
0x5bdd39c8 : 0xadf639 (0x9a47004 0x100 0x5bdd39f8 0x9bd6d7)
0x5bdd39f8 : 0x16bd9ce (0x9a47004 0x100 0x438004ee 0x2b0a6c)
0x5bdd3b38 : 0xb072bd (0x9a47004 0x877d004 0x0 0x0)
0x5bdd3b78 : 0x9d6e63 (0x9a47004 0x877d004 0x0 0x0)
0x5bdd3c18 : 0x9d346f (0x0 0x9 0x0 0x0)
0x5bdd3dc8 : 0x9d533e (0x0 0x600d600d 0x702a 0x5bdd3df8)
0x5bdd3e98 : 0x969582 (0xc1d00010 0xaa910001 0x20802040 0x5bdd3ee0)
0x5bdd3ef8 : 0xd294eb (0x940e800 0x5bdd3f4c 0x0 0x7)
0x5bdd3f58 : 0xd29696 (0x93c7000 0xd30b54 0x5bdd3f78 0x2a358d)
0x5bdd3f78 : 0x22fd09 (0x93c7000 0x0 0x5bdd3fc8 0x227966)
0x5bdd3fc8 : 0x2a06cc (0x863ea0 0x0 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.19)@0xd26000->0xd30fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
com.apple.nvidia.nv50hal(6.2.6)@0x1587000->0x199bfff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
BSD process name corresponding to current thread: kernel_task
* This also happened one time when using photoshop
What I have tried:
- updating steam and OS X
- closing all apps besides steam
- disabling Vsync in the games
- running games in very low quality
- updating to latest flash beta (steam uses flash for in-app advertising)
- reinstall steam and redownload and reinstall games
- verify and repair disk within OS
- SMART check, RAM test, Video memory test with TechTool Pro, all Pass
- removing peripherals ie. Microsoft bluetooth mouse
- hardware test with OS X install DVD on reboot, detects no problems
- stressing the GPU doing intensive 3D effects in Adobe After Effects, no crash
- stressing GPU using CINEBENCH, no crash
- monitoring temp with Temperature Monitor, Last crash GPU was at around 80 and CPU at around 85
System
mid 2010 MBP
15 inch with Hires display
i7, 4 GB RAM, Nvidia GT330M card
OS X 10.6.6
*Other points*
- Machine is still under 1 yr warranty
- I'm overseas studying design and I really cant afford to to take it in and not have a machine for 2 weeks. I'd really like to exhaust all options before taking it in. I'm also worrying that they will run the hardware test as I did and tell me: no problems found.
I'm so ****** off that it's been weeks and no solution has been provided for this. In the middle of video editing, watching quicktime videos, youtube, or playing any games the computer hard freezes with a black screen and looping audio of about 1/2 second.
FIX IT!
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