Freezes during software update install

Tried to install updates from prompt, clicked on re-start when asked, installing software update screen came up but is stuck at 2 min. remaining for the last hour. Any ideas? Thanks! (imac late 2012/Mountain lion OS 10.something....)

I don't think it's running the update at this point so you really don't have any choice but powering down. And if it was a system update the odds are pretty high it isn't going to boot but you won't know until you try.
You should never do a system upgrade without haveing a backup of your system to revert to if something goes wrong. If you don't have a backup to revert to you may have to reinstall the system and run the 10.6.8 combo updater to get back to 10.6.8.

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Mac mini freezes after software update install in leopard

hello,
ever since i purchased my mac mini 8 months ago, it freezes when installing a software update that requires a restart. it seems to get through the whole process, but then freezes with the default galaxy desktop (even though that is no longer my desktop) with nothing else on the screen. i have even tried doing installs over night, but it is still hanging at the galaxy screen when i wake up in the morning.
unfortunately i did not deal with this when i still had my warranty and would like to avoid purchasing apple care.
any ideas? thanks so much!
joseph
Message was edited by: Joseph Hallaux

I have exactly the same problem. My mac-mini was purchased only a few months ago. I downloaded the most recent update recommended by software update. I don't remember everything that was in the update but it included several files providing support for various digital cameras and iphoto. My mac mini is frozen showing only a white screen.

IPhone 4 freezes during software update

Here we go. I've searched the forum. This problem is known, but there is no single solution that has worked for everyone. So I'll post here and see if I'm wrong.
iPhone 4 - I do not know the current version of the iOS, but I was upgrading to today's latest.
Windows Vista
Latest version of itunes 10.4.1.10
iTunes updated fine, iPhone backed up fine, software update dowloaded, error occurred during the actual update.
Now, iphone screen has the usb plug and itunes logo on it, as if it's telling me to plug the phone in to my MC and fire up itunes. Which I do. And nothing happens. This happened to me before on the same computer, only with an iPod Gen2. The only solution I even found for that was plugging into a different PC, restoring the ipod, coming back to this PC and restoring the backup, but not installing the software.
This time I don't even get the message that my device is stuck in restore mode.
Help anyone? I'm ******.

Hello curtis84: I tried unsuccessfully for several weeks to locate a fix online for this issue. I've seen may posts for this issue and a lot of complaining about Apple's lack of response with a fix. After trying various times to uninstall software reinstalling software, deleting backups blah blah blah; I decided to do things the "hard" way. I installed ITunes on another one of our computers and backed up my Iphone to that computer. Doing this gives you a warning that only certain portions of the iphone are backed up since I'm using another computer. Another stupid feature of ITunes....Since I use the IPhone on a Windows computer AND all of my contacts, emails are on an MS Outlook account, the only painful part of this was my ITunes Library. Photos and music were backed up on a separate (USB) hard drive and transferred manually. This did wipe out my playlists for my IPhone but at least I can run the software. The back up works the update works and the syncing runs much quicker than before. I realize this isn't an elegant solution but since Apple has not provided a posting for Windows based computers, this is my attempt to help those who need it.
A little feedback for Apple; not that they seem to be listening but here it goes; I always hear from others how much of a pain Microsoft is due to cross compatibility issues snd their protectinonism; but in all of my years of running numerous computer systems including Apple I have never encountered such a total lack of disregard for customer support as I have with Apple and their OS updates. This includes their computer based and phone based OS. From a business perspective, this specific lack of cross platform support undermines your product and allows competitors to bulld support for their products. Please do the right thing and properly support your loyal customers whether MS or Apple based. The phone rocks. Just support it!
Best Regards.

A freeze during software update killed brand new Macbook Pro?

I have only had this computer for about 2.5-3 weeks, and it came with Lion. I was installing the recommended software update (attached to power like recommended), and the update froze about 10% from being finished (the bar did not move for 20 minutes). I pushed the power button to restart it, but ever since then, it won't restart; it only will show the Apple screen, and then I hear the hard drive shut down while the circle is still spinning. I tried booting it up holding down cmd-S, to see what the text would say, and it tells me that the bootstrapper has crashed. I am able to get to the recovery pane by booting with cmd-R, which is how I am on the internet, but I can't access my hard drive at all.
I did just do a time machine backup yesterday, but I have installed the entire Adobe Master Collection since then (which took FOREVER), and I was at school all day doing work, so I have quite a bit of important stuff I'd rather not lose if I can help it.
Any suggestions? I think this computer is possessed...I have had so many problems with it since Day 1.

You do know that Apple has a 14 day No Questions Asked return policy?
So you should of taken it back when you have the first problems. Now you are past that date but you still may be able to return it for a replacement that actually works as it should. The only way to tell is to take it back to where you bought it and explain all the problems you have had, including that it will not boot after doing this latest update, and ask for an exchange for a new unit that will work correctly.
Good Luck.

Freezing during software update

i got told to do a software update of blackberry torch 9810 an its froze at phone options 1of1 anyone know how to sort this without breaking my phone

Two options... to try:
One:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
You will get three option Retry, Update Or Cancel, then click on update.
Once it is to the stage of the update "initializing handheld", then insert battery.
If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
Secondly:
Start your BlackBerry in Safe mode. Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect: Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it.
Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Screen freeze during software update

I was doing a routine software update and Itunes gave may a warning that an unknown error had occured and the update had stopped. On my iPod I was left with an image of a USB plug and and Itunes logo. I tried resetting the device (ON/OFF switch at the same time as the button on the upper right) and it went thru the normal reset process with the Apple logo but then came back to the same USB/Itunes screen. The iPod doesn't even show up in Itunes at this point. Suggestions?

- Try rebooting the computer
- Next try placing the iPod in recovery mode. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- The try placing the iPod in DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

9810 freezing during software update HELP what do i do to unfreeze ?

Solved!
Go to Solution.

(Credit JSanders)
There are two methods of recovery for you to try:
One:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
You will get three option Retry, Update Or Cancel, then click on update.
Once it is to the stage of the update "initializing handheld", then insert battery.
If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
Secondly:
Start your BlackBerry in Safe mode. Article ID: KB17877 How to start a BlackBerry smartphone in Safe Modehttp://www.blackberry.com/btsc/KB17877
Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect:  Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it.
Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Freezing up during software update

I just installed loin on one of my hard drives on my early 2008 Mac Pro. During software update the OS either crashes or freezes up.

I was eventually able to correct the problem. It first started because the phone's battery got completely discharged - thought the USB cable would keep it powered but that wasn't the case.
Anyway, tried to reboot the phone by removing and reinstalling the battery and the phone would not turn on, so this is how I understood what happened. Disconnected it from the USB cable and got the following message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
Application data could not be restored to the device. The backup data file has been saved to "file name". You can use the Desktop Software Backup/Restore tool to restore this information.
Recharged the phone, did the restore and the phone is back to life !
Cheers,
Giorgio

Error message during software updates

I am constantly receiveing the following error message during software updates. This time it happened with an HP printer update, but it has happened with iTunes and Safari as well. Does anyone know what I need to do?
The system extension “/System/Library/Extensions/GeneIOUSBCFSubclass.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update
Thanks!

Try using Help > Updates from one of your CS6 applications.
When you return home, you might try uninstalling CS6 and reinstalling it again. It sounds like some stuff may have become corrupted.

IMac running 10.7.4 freezes at software update

My iMac running 10.7.4, freezes at software update, how can I fix that?

Install 10.7.5 > http://support.apple.com/kb/DL1583

Throttle CPU utilization during software updates

Are there any settings to throttle CPU Utilization during software update installation on client computers? I am deploying updates to test systems currently and noticed that the CPU utilization was being pegged at 100% during the install. After
the updates installed, the system returned to normal.

Also note that ultimately, it is the Windows Update Agent that is installing the update(s) so it's not really within ConfigMgr's scope of control and would happen no matter what method you chose to use to update these systems with Windows Updates which
leads me to believe these systems have perf issues to begin with. Are they VMs?
Jason | http://blog.configmgrftw.com

My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591

My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Last night, mail suddenly lost all my emails, which were stored in mailboxes. What happened and how can I find my lost files? I have the latest MacBookPro, running Lion 10.7.2 all software updates installed

Last night the mail application from Apple lost all my old emails, which were stored in mailboxes, neatly sorted by category. What happened and how do I find them?
Details: I shut down mail to run errands outside my office. My late model MacBook Pro was on "sleep". When I returned, I opened the application, and (RATS!) all the mailboxes were missing. They just evaporated.
Operating system: 10.7.2 - all software updates installed and current as of 24 hours ago (12-30-11, 6 AM EST).
ln the mail program, the trash folder is OK and the sent folder is OK.
Yesterday, I did no maintenance on my mail folders.
HELP!

1 - the sudden disappearance of my 22 mailboxes, used to sort the emails that I need to file for future use
That was most likely the result of some kind of corruption, as I've already said, not a bug in Mail. Have you repaired the hard drive with Disk Utility recently? That wouldn't be a bad idea.
2 - at random times, mail (or the server) says that my password is incorrect and I must reenter (fix: usually I can quit mail, restart, and the connection is restored without reentering my password)
This is a known issue, where a failure to respond promptly on the server's end mimics what happens when the password is rejected. There's no need to quit Mail, just cancel when asked to enter the password, take the account back online and try again.
3 - mail seems to resort the mail in my mailboxes at random time. Several times a day, I must reset the sort to (a) by date; (b) by desending
Never seen that before. That points more to some kind of possible corruption in your Mail data or preference files.

Finder freezing after software updates and uninstalling

Help!!!
I updated iTunes,Safri and an secriuty enhancement as the automatic reminder, it hang up at disk optimizing(77% competed) after installation, I had to forcely shut down, then I uninstalled several unnecessary softwares.
Then the finder froze, I failed to open any software, the coloured cursor keeps rolling and rolling.
But the folder operation is functioning.
What should I do?
Help!!
Junxing

I don't have an answer to fix your problem unless you have your hard drive backed up onto another hard drive, but the answer would of course be obvious if this were the case.
I would like to point out that everybody that has a computer, laptop or desktop, should have their entire hard drive backed up onto another hard drive. It should be considered as a requirement, not a luxury.
Next, before ever installing a software update, you should run the "Repair Disk" function and also the Repair Permissions function of the Disk Utility app, from the install DVD. If there is corruption in your disk directory and you go ahead and install a software update, all manner of problems may arise.
I never let the software update Install automatically. I always download the update software, then do the preventive disk repair, permissions repair, then do a fresh backup of my entire hard drive, then run the update software's installer. Now if anything goes amiss, I am not out a thing, and I am in a good position to troubleshoot. So far I have never had any problems with any updates but this method will pretty much make sure that if you do ever have a problem you are not in any trouble. Just restore from your current, fresh backup.

Freezes during software update install

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