Freezes, lockups and displays the following malf: Display Drive AMD failed.

I own a HP HPE-410f w/AMD Phenom(tm) processor 2.70Ghz, 8. GB RAM, 64-bit OS, Ed W7. It is about 10 mos old. It frequently locks up both on and off the Internet. When this happens, we have to wait about 30secs for it to recover. Now, it is under warranty and and has an extended warranty for a full replacement. Is this a problem that has history with this product which can be corrected with a simple download, or should I just take it back for full replacement.

Hi,
It appears from the message that you are receiving indicates that the video driver has failed.
You can try updating the driver off the AMD web site.
If you have a discrete video card such as the ATI HD 5570 then you might want to check for dust inside your PC. Use a can of compressed air to blow the dust out PC, CPU heat sink and the fan on the video card. You try reseating the video card.
If you still are having the issue and your PC has the discrete video card then you can remove the video card and use the on board video. The video ports on the motherboard on the back of the PC might have black caps on them.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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What more needs saying? Your screen resolution is too small.
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Freezes, lockups and displays the following malf: Display Drive AMD failed.

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