Freezes on startup during password prompt

Whenever I restart my computer it boots normally until the password prompt comes on. It still looks fine until i go to enter in a password.
As soon as i begin to enter a password the color spinning wheel appears and will start spinning forever. I usually have to turn it off and then turn it back on again.
Then sometimes on restart it will just go to a gray apple screen with the apple logo and hte spinning progress dial. This can also go on forever.
After many times of restarting the computer it will work. But i just switched to a mac and was wondering if there is anything I might be doing wrong or anything I should do to fix this.
Thanks
MacBook Pro Mac OS X (10.4.10)

There's no reason not to take it in or call Applecare on the phone--I have found them to be very good at walking you through problems and determining if it is just a matter of setting preferences or if there is something actually wrong.
If you have access to an Apple store, I think they have free classes which will teach you how to use your computer (at least our Apple Store does). You might find this helpful if you are new to Macs.
Good luck!

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Windows 8.1 Bitlocker - automatic shutdown during password prompt

Hi,
I´ve activated Bitlocker on my hard disk.
As I have no TPM socket on my motherboard, I activated a group policy as described here:
http://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/
"Require additional authentication at startup"> "Allow Bitlocker without a compatible TPM"
Encryption was completed and everything worked fine after that.
But when I next time started my pc it suddenly shuts down while I typed my password.
The shutdown is at about 1 minute after the Bitlocker screen appears but sometimes it is even earlier. Even if I start typing my password, the pc shuts down.
Are there any bios settings that could interrupt Bitlocker? Are there recommendations for the bios setup when using Bitlocker (boot priority, power settings,..)? Or what else can it be?
Regards

Hi，
Meanwhile, have you checked the power performance? Is it using a battery or a electric connector, try to switch the power supply method and make sure the power is stable for your computer and make sure that the power supply has enough wattage to appropriately
handle the installed devices.
And make sure all drivers are up-to date.
Actually I never heard that a bitlocker can cause this issue, have you tried some advanced startup option like startup repair I mentioned in my previous reply, or other listed in the following link? what is the result?
http://windows.microsoft.com/en-in/windows/advanced-startup-options-including-safe-mode#1TC=windows-7
If possible, I suggest you take your pc to a native repair shop to find if something we missed.
Yolanda Zhu
TechNet Community Support

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How to change the Apple ID on my iOS Device
Settings > iTunes & App stores.
Tap your Apple ID, sign out then sign back in with new AppleID.
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Turn off iMessages, wait 10 seconds, then turn it back on. Go to 'Receive messages at' and then tap your Apple ID. Sign out of the old ID, then sign in with new Apple ID.
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How do i disable password prompt at startup

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https://discussions.apple.com/message/12389771#12389771

Imac freezing on startup, fine in safe mode

Hi there - apologies in advance if I just need to be directed to another thread I've had a look around and can't find what to do now that I'm in safe mode.
My Imac keeps freezing either at the password screen or as soon as I've logged in.
Am I right in thinking that, given that safemode is working without problem, the issue is probably software?
One other thing that might be relevant, I am currently trying to do a time machine backup but it has been stuck on Preparing Backup for about 15 mins now.
I need advice on how I isolate the issue.
Many thanks.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
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5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ 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/Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mac Pro on 10.6.8 freezes after startup

Since updating to 10.6.8 my 2009 MacPro will freeze after startup when opening finder, safari and itunes (so far). No beach ball and ForceQuit doesn't work. Resolved only by a hard shutdown with the off switch and restarting. Never a problem on restart. This problem seems identical to that described in an archived discussion (after an update to 10.5). Refer: https://discussions.apple.com/thread/2018112?threadID=2018112 .
I have followed those suggestions without success:
-run AHT and no issues found
-run disk utility to verify and repair permissions
-used Rember to check memory and no issues
Grateful for any suggestions; thank you.

It means that a third-party system modification you installed is causing the problem.
Reboot as usual (not in safe mode) if you haven't already done so. Don't launch any of your usual applications. Launch the Terminal application, copy or drag -- do not type -- the line of text below into the window, and press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Next, do the same thing with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
That's one line, not two. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Next, this command:
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Again, one line. Finally, one more:
ls -1 /Library/{InputManagers,StartupItems}
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal.

Computer Shuts Down At BitLocker Boot Password Prompt

Hi All,
I have been using this computer for almost 6 months now with absolutely no problems until I encrypted my system drive with BitLocker. I am not using a TPM. Now, almost every time I get to the password prompt for BitLocker at boot, my computer turns completely
off. I am using an ASUS Z97-E. ASUS tech support was completely useless and wanted to pass the blame instead of help, so I guess I'm on my own as far as their support.
I have read previously that this may be related to ASUS products. I cannot seem to get it to boot reliably. If I completely remove power from the machine by unplugging it, sometimes that will give me enough time to enter my password. If I don't, often, it
will only give me a couple seconds (and my password is pretty long) before shutting down.
I have tried disabling Secure Boot and that seemed to help at first but then the problem came right back.
There is a BIOS update available but I'm not confident it will fix the problem.
Are there any specific BIOS settings I can change to make BitLocker stop making my computer shut down? Any Windows settings I can change that might help?
I'd really like to keep my data encrypted but I'm not sure if this hassle is worth it.

Hi,
Based on my research, this is a firmware problem. It does not matter what authentication method (TPM/without TPM/PIN+TPM/Password only/...) is used, it leaves you only some seconds before it shuts down.
It's recommend you contact ASUS tell them to try and reproduce it. They would need to fix their BIOS.
In addition, we could try to disable "fast startup" as below steps to see if it could be as a workaround:
1.In Control Panel, open the Power Options item.
2.Click the Choose what the power buttons do link.
3.Clear the Turn on fast startup (recommended) check box.
4.Click Save Settings.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I have a MacBook Pro, it recently started freezing upon startup. It would get to a blue screen and just sit there. I've tried booting in safemode to run disk repair and still doesnt help. If I do manage to get past the blue screen, it still freezes

My mac keeps freezing upon startup. It will get to the blue screen and promptly freeze. If I manage to get past the blue screen, and open up youtube on google chrome, it will freeze before it loads youtube. I've tried safeboot and disk repair, nothing seems to work. I even tried to factory reset it but it wont connect to my internet when I reboot with power + option.. any ideas?

This can be used to boot the machine and delelte enough files to get it to boot normally.
.Create a data recovery/undelete external boot drive
Read about storage drive so you can store your extra stuff.
Most commonly used backup methods
Also here to see how a full boot drive slows the machine down
Why is my computer slow?

17-inch, Mid 2009 mac book pro freezes on startup

My MBP occasionally freezes on startup.
it is a 17-inch, Mid 2009 model details as follows
Processor 2.8 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9600M GT 512 MB
Software Mac OS X Lion 10.7.2 (11C74)
The problem first occured before upgrading to Lion, but does seem to be getting progressively worse.
I start the mbp, get the login screen, enter login and password succefully, and get the opening screen appropriate for my login...
BUT am unable to select anything or perform any actions except using the on/off button to turn the mbp off, when its turned on it usually logs me in succesfully and then behaves as normal until the next login or the one after that ...
Anyone have any ideas what might cause this or if there are any known cures?
Thanks

Reinstalling Lion
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Acrobat Reader 9.1.x freezes after startup

Hello,
Our Acrobat Reader is having problems on some machines during startup that it completly freezes after startup.
I've traced this with procmon and have seens that a certain file "sharedEvents" is trying to to somthing buth it is hanging on
lock - unlock. Killing All process of Acrobat Reader and deleting this file and then re-starting the program isn't helping because it keeps 0 kb and the mentioned behaviour is trying to do something with this file.
the file can be found in %appdata%\adobe\acrobat\9.0
Our profile's is redirected , it is working for most of the users but some users are having this problem.
Can anybody tell me what Acrobat Reader is doing with this file and is there a work around to initialize everything back again so the
user can startup the program normally so it is not freezing after startup without having to remove and install it back again ?
Best regards,
Bert

Hi,
The problem I'm having is a problem on the journal file. After some more investigating it look that the problem can be related to oplocks since we have enbaled oplocks on our server (were the file is placed trough folder redirection). We will check this ...
I've already disabled oplocks on client side and then everything is working however we are using Vista in combination with offline files and if you disbale oplocks then offline files will not work so we are looking a bith further to see what we can do on server side ... to be continued ...
Best regards,
Bert

Illustrator CS6 crashes/freezes on Startup

am having severe Problems with my Illustrator. Whenever I started it by clicking on the icon, it said that it is unable to set the maximum amount of files that can be opened. So I downloaded the launchAI.command (http://helpx.adobe.com/illustrator/kb/unable-set-maximum-number-files1 .html), but now I cant find my saved files any more. In the dialogue box (whenever I'm saving) it doesnt show any of my folders, and if i save it in a standard one (like the desktop), it doesnt appear there. I cannot find that saved file through any other programm than Illustrators "recently opened" but as soon as its not in that list any more, its gone forever.
Furthermore, it does not prompt the error of the maximum file settings any more, but it just freezes on startup. It does make no difference there wether i start it via the launchAI.command or via the normal Shurtcut Icon.
I have uninstalled and reinstalled the program, deleted preferences, presets, caches, fonts, wacom drivers, linotype and used the Adobe CS Cleaner (all the suggestions i could find so far) - still it is the same. I have contacted the Chat support as well, but was not provided with a solution there either. What should I do now?

Moved the discussion to Illustrator forums.

I movie 09 freezing upon startup of progam

I have i movie 09 and have been using it successfully without any problems for over 6 months. During that time, I have been working on a movie. It is currently 45 minutes long and includes sound effects and songs that I have added from garageband. I recently added a voiceover from Garageband, via i tunes and now the whole projects freezes on startup, i cant even access any of the functions.
Could it be:
1.i tunes incompatibility, either i movie or itunes needs an update, or both?
2. Movie is too long?
3. Problem with i movie..
I still have another 30 mins of the movoe to complete and want to be sure that I can continue to edit this film at a later date. I would also like to store it on an external drive, but have read in other posts that this is not as easy as it sounds. Has anyone had the same problem, or can offer any assistance here.
lots of work has gone into this project and would hate to lose it so far into the project.
at the moment, I have not upgraded any program (i movie, i tunes, garageband) in fear of losing any of my projects, should i be fearful.
any assistance would be greatly appreciated.
regards

Satellite L445D-S5976
Maybe this one, Brandon?
Satellite L455D-S5976
I can only run my computer in safe-mode
First thing to try is a System Restore from Safe mode.
What is System Restore?
-Jerry

My iMac freeze at startup page,

my iMac (OS Lion) freeze at startup page.
recently, my iMac asks me to put password at startup (i didn't set for it , and i don't want it)
Now. it doesn't have space for me to put down my password.
How can I get into my computer.? anyone?
Man...If i know LIon ***** as **** I will never ever upgrade.

Yes I did attempted troubleshooting by Safe Mode.
System Preference ---> User & Groups
Automatic login dropdown menu shown as "OFF" so i changed to My "user name".
At first, I tried to changed Automatic login, Preference window froze on me. I tried so many time
Question is how come recently Mac asked me to sign in, i haven't set this option at the beginning.
Anyway, this issue has been fixed. Thank you for responding my question.
Still one issue remaining, OS take long time at start up and longer time at shutting down.

Consistently freezes on startup

I have had this problem for a while, even before I upgraded from Leopard to Snow Leopard. Every time I start up my computer, the computer freezes. If I don't touch the mouse during the startup, it freezes at the gray screen with the wheel. If I wiggle the mouse it waits until the desktop pops up to freeze. After a forced restart, the computer it fine. It is just rather annoying that it does this. The only problem found when I run disk utility was this:
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
I have heard that you can uninstall remote desktop to fix this, but when I use spotlight to search, nothing shows up for Remote Desktop.

My iMac was freezing on startup--gray screen with the apple logo then freeze. I also found that it wasn't going to sleep--the screen would sleep but the computer would still be running.
I tried everything to solve it, from starting in safe mode to repairing the disk and disk permissions to reinstalling 10.6. I checked my startup folder and nothing was there.
I simply unplugged my iPhone dock that I had plugged into a USB port on the back.
That seems to have been the problem. Whether it was the dock itself or something is wrong with the USB port, my iMac now starts up and shuts down without incident (and fast too).
Also, I have found that the system will sleep.
So, I guess unplugging a peripheral solved my issue (so far).

Missing character for password prompt

Hello,
I cannot seem to find the ` character during a Password prompt.
This character is on the top left key, just below Esc.
I think this character is U+02CB, "Modifier Letter Grave Accent"
For context, I just changed the password of my domain account password on my PC and I included that character. Then I went to my iPhone to update the password of my Exchange account there, only to discover that character is not available at the normal iPhone keyboard.
A curious note is that the character is available on the iPhone keyboard that appears on the To:line when typing a new mail message, so the character is available on the firmware.
Thanks
César

here is what i see

Freezes on startup during password prompt

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