Freezes when i try to authorize

I am trying to view a movie but when I try to authorize the video it pulls up the window of accessing itunes store. It will just freeze after that. I have to open the task manager and force quit and then nothing I have to open itunes all over again. Anyone else have this problem. This computer is only a couple of weeks old and I am still trying to fix this problem!

I had this same problem today. I have been battleing it for the past 5 hours, but it worked. You have to create a new account though.
What I did was go to iTunes and click Sign in, then made a new account.
But I didn't want to put in a Credit Card number, so what I did was
Open iTunes
Go to iTunes Store
Search a totaly free app. (I used Google Earth)
Click on the app from the list
Click the button under the icon that says "Free App"
Then it will ask you to sign in or make a new account, Select Make New Account
Follow All the steps on all the pages.
When you get to the page that you select your Credit Card, check "None"
Fill in the rest of the info and then click Complete
Verify your email
I hope this helped you. Strangely, you can only select "None" Under Credit Card if you do it this way. Must be some iTunes bug.

Similar Messages

  • I have a powerbook G-4 15 inch, It wont boot up and the display only works on the first try. it gets to the apple screen and freezes, when i try to restart theres no display. Help please, whats the issue here?

    I left it running over night, it was running perfectly, in the morning the screen was black. i tried to restart it and got no display but i can hear the machine running. so i put away for several months, plug it in, charge the battery, it boots, i have a display, it loads the desktop and freezes. when i try to restart it theres no display. the last time i tried, i started it, i got to the apple screen and nothing. whats the issue here? please help.

    Will it boot OK in Safe Mode? See What is Safe Boot, Safe Mode? (Mac OS X)
    http://docs.info.apple.com/article.html?artnum=107392 Takes a while to run, but it usually "fixes" problems.
    Safe Boot takes longer than normal startup
    http://support.apple.com/kb/TS1884?viewlocale=en_US
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck
    http://docs.info.apple.com/article.html?artnum=106214
     Cheers, Tom

  • Iphoto freezes when I try to open it.

    Iphoto freezes when I try to open it.

    Help us to help you: There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. What were you doing when the problem arose?
    - Did it ever work properly?
    - Are there error messages?
    - What steps have you tried already to solve the issue.
    Anything else you can think of that might allow someone else to understand your issue.
    With this kind of information somebody can develop a starting point for troubleshooting the issue.

  • When i open up Itunes on my computer it freezes when I try to log out of itunes

    when I open up Itunes on computer it freezes when I try to log out.

    Assuming a PC try:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    The above has a link for XP.

  • I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

    I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

    What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
    In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

  • Ai CS4 keeps freezing when I try to open a file - HELP!!!

    Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai?  If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files.  I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?

    Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
    Mylenium

  • My mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

    my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • When I try to authorize home sharing in iTunes, I get error message 5506. What is the problem?

    When I try to authorize home sharing in iTunes, I get error message 5506.
    What is the problem?

    Home Sharing
    Setting up Home Sharing on your Computer
    http://support.apple.com/kb/HT4620?viewlocale=en_US&locale=en_US
    Understanding  >  http://support.apple.com/kb/HT3819
    How to  >  http://support.apple.com/kb/HT2688
    Troubleshooting  >  http://support.apple.com/kb/TS2972

  • Why does my itunes keep freezing when i try to sync music on my iphone

    my itunes keep freezing when i try to sync music to my phone. i just bought a  new computer and authorized it to my itunes account. HELP ME PLEASE!

    Hello Malanakate33,
    Thank you for contacting Apple Support Communities.
    The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    Jeff D.

  • Ipod freezes when i try to play music or videos..

    my ipod will freeze when i try to play a song so i will restart it and it shows the apple it will not play music or videos..i can play games though
    Message was edited by: crolers

    I don't know how but after two hours of trying to sync, Somehow the files that I wanted to transfer, worked. I don't know how or If I got another -54 but, all I know is that this has happened alot. I usually take hours to sync stuff. I figured this out at the last moment trying to transfer all my photos trying to create a clean slate. I somehow found my files on there.

  • How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?

    How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?

    Hi jamesh,
    Considering the error 'licensing has stopped working', I would refer you to visit this KB doc link and try troubleshooting:
    Error "Licensing has stopped working" | Windows
    Regards,
    Anubha

  • Hard reboot needed when I try to authorize a website with parental controls

    This is the scenario I'm struggling with:
    My son has parental controls set limiting the websites he can visit.  When I try to authorize a website, sometimes safari returns to the "Oops! you're not authorized" page rather than opening the site.  When this happens, I can close applications but not open any applications from the dock.  When I log off and log back in I get the spinning beach ball at the login screen and need to do a hard reboot.  When I try to authorize the site again it eventually works, but sometimes I get a dialog box that says java was trying to access a secure site.  I click OK and continue.  This doesn't happen every time I authorize a page, but often enough that it's a clear pattern.
    My son's used to this and just goes for a hard reset when it happens; I'm thinking thats not acceptable.  Is anyone else seeing this behavior?
    This is happening on an old white plastic 13-inch late 2009 macbook, 8MB, running OSX 10.9.4 and Safari 10.0.6.

    You have a lot of extensions installed. Each one of those comes with a cost in memory and cpu resources. My advice would be to turn all the non-essential ones off. You also might want to disable add-on sync.
    *[[Disable or remove Add-ons]]
    *[[How do I enable add-on sync?]]
    You might also consider running [http://www.mozilla.org/en-US/firefox/channel/#aurora Firefox Aurora]. It's currently version 14 but will be updated to 15 probably tomorrow. It now prevents add-on memory use from spiraling out of control (but again they all cost some amount of memory).

  • Is anyone having trouble with there messenger app. The message freezing when i try to use the magnifying glass

    My Iphone 5s has recently started freezing when i try to send a message/ use my magnifying glass. PLEASE HELP

    Hi Oli_boss,
    Welcome to the Apple Support Communities!
    I know it is frustrating when you cannot use the Messages application as you would expect. The first thing I would suggest would be to open the multitasking screen and quit the Messages app. After It quits, relaunch it fresh and test. If the Messages application is still having the same performance issues, try restarting the iPhone. Those steps and others can be found in the following article.
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    Have a great day,
    Joe

  • ITunes Freezing when I try and Close it

    I just downloaded iTunes 7 for my Windows PC and it constantly freezes when I try and shut it down. This problem only happens when I am in the middle of playing a song and I try to shut iTunes down. What happens is the windows Dr. Watson error message comes up and asks me if I want to send the error. Does anybody else have this problem? If so any ideas on how to fix it?
    Thanks,
    Tyson Moore
      Windows XP Pro  

    I'm running XP and, after upgrading to iTunes 7, I'm finding it freezes often, too. And crashes, with the option box to send an error report soon following. The kicker is that, after this, I've been getting a "blue screen of death". Upon rebooting, Windows sends an error report concerning the "blue screen", indicating that it's some kind of unidentified driver that's causing the crash -- something that was NOT happening prior to installing iTunes 7. So, yeah, I'D like an answer, TOO.

  • Firefox freezes when I try to type after reboot of pc and is still frozen now. I am using internet exployer right now.

    firefox freezes when I try to type after reboot of pc and is still frozen now. I am using internet exployer right now. This happens every time I reboot my pc. When I try to type I have to use task manager to close the firefox.

    I use dogpile.com as my search engine and when I type in the search bar it freezes my page.

Maybe you are looking for

  • Gnome-shell crashes as soon as I try to open any app

    This is the first time that I'm trying Arch and I only have one problem, the one that's in the title. I installed lxde and everything is working fine. Video drivers are working great (I can play Team Fortress 2) whit out a problem, and Gnome-shell lo

  • 9iFS R2 on Windows 2000 repeated install failure - help !!

    Hi All, here is a desperate plea for help with 9iFS R2 on Windows 2000, service pack 2, the story so far .... 1) clean install of windows 2000 with service pack 2, network configured and working. 2) install Oracle 9i R2 database and configure tnsname

  • How do i know if my app is downloading after a retry

    I was downloading an app, a very large file and expensive one. While it was downloading my computer detected that i didnt have enough space for the app to download and asked to cancel or retry. I deleted some files and pressed retry. The icon it on m

  • How to highlight text in OA page

    I am adding some javascript logic in my OAF page and would like to be able to highlight words in the oamessagetextinput bean. Is this possible?

  • After. 273 update, hub is useless!!!

    Since I've updated to...273, hub doesn't work, I can't get notifications, after many fully restarts sometimes I get a couple of notifications but they remain marked as unread and I can't mark them as read or delete them or anything! The worst part is