Freezes when using iTunes

My macBookAir freezes when I am using iTunes.  The mouse won't move and I have to manually turn the computer off and then on again, sometimes several times.  I just downloaded an upgrade to iTunes, and it had trouble restarting .

https://discussions.apple.com/message/15047038#15047038

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    I have a problem with my computer freezing everytime I start Itunes. It will run fine for about 5 minutes and then freeze. I currently have a brand new(3 day old) Dell Inspiron 1525 Laptop with Windows Vista Premium. Can anyone explain why this is happening? My computer will work fine when I uninstall Itunes but when I install it and try to run it, my computer will freeze and I have to restart my computer.

    Hey stagman1982,
    This article will provide tips that should help isolate and resolve the issue.
    http://docs.info.apple.com/article.html?artnum=305491
    Let us know if you get stuck on a step and/or the results.
    Jason

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    After i updated to 10.7.5 my mac keeps freezing when using Safari, I've to restart it everytime. What's the problem with 10.7.5? Is this a known problem? How can I fix it?

    Go Here  >  http://support.apple.com/kb/DL1582 and download and Install the Combo Update.
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    After the Successul Install be sure to Restart your computer.

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    My iMac freezes when using Firefox. We have to restart our computer.

    TutorDaddy, if this Mac is still covered by the initial warranty or under AppleCare, take it in and have it looked at. As the old label used to say, there truly are "no user serviceable parts inside." Kernel panics very usually indicate failing hardware.
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    [edited to add:]
    After browsing through related problems in the discussions, I saw this link to a third-party web site being handed out. Perhaps you'll find it useful: http://www.thexlab.com/faqs/kernelpanics.html
    Message was edited by: Stephen Adams

  • Computer shutting down when using iTunes

    Everytime I try to download/update something via iTunes, my computer completely shuts off. It has never done this before and only happens when using iTunes.
    Any thoughts or suggestions?

    Not to suggest the obvious, but have you updated and run your Malware/spyware software lately? If you don't have one, ewido.com has a free trial, and it's fantastic.
    This is the easiest thing to try, so if this doesn't work, post back and we'll try to make some other suggestions...
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  • Windows 8 freezing when using Firefox

    When I'm using Firefox or Chrome browsers the whole entire PC is freezing.
    Already posted my issue on the Microsoft Community forum, where you can read the details and the troubleshooting steps I tried:
    http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/windows-8-freezing-when-using-chrome-or-firefox/d6bad301-6c55-4469-96cb-0ec3d43e1113
    Also I found another post here on the Mozilla forum, who had the same issue and he did not seem to solve it either: https://support.mozilla.org/en-US/questions/975278?esab=a&as=aaq
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    Well, the MS site was a bust, wasn't it?
    it would help to know how Firefox is configured.
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    *Navigate to <code>about:support</code> via Address Bar
    *Click the button that says <code>Copy text to clipboard</code>
    *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
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    You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
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    *In the Firefox options window, click the ''Advanced'' tab, then select "General".
    *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
    *Now, restart Firefox and see if the problems persist.
    Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
    * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
    * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
    Note that if this issue happens in both Chrome <b>and</b> Firefox that it may be a system issue and not a Firefox related issue,
    Do a malware check with some malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.<br>
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
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    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
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    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • I would like to store my music files on a external harddrive  when using itunes instead of using my internal drive but cant seem to configure the macbook to do this. can someone tell me how ?

    I would like to store my music files on a external harddrive when using itunes instead of my internal drive but can't seem to configure the computer to do this. can someone tell me how ? .

    Copy the entire /Music/iTunes/ folder to teh external.
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    Make sure the external is connected and ready before launching iTunes.

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    Please read this whole message before doing anything.
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    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
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  • Test runner freezing when used with Dynamics CRM (and other apps) - Both applications freeze and never come back...

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  • Crash or freeze when using Spot Removal

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    Message title was edited by: Brett N

    yes it is Windows 7
    Date: Sat, 27 Oct 2012 14:46:54 -0600
    From: [email protected]
    To: [email protected]
    Subject: Crash or freeze when using Spot Removal
        Re: Crash or freeze when using Spot Removal
        created by Geoff the kiwi in Photoshop Lightroom - View the full discussion
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