Freezing and weird screen activity
I just bought my macbook pro. About 4 days ago to be exact. I have had the system freeze up on me at least once a day since I bought it. Also I have had a few mini freezes where the screen has blue diagonal lines going across it. Has anyone else experienced this and what did you do? I really don't want to take it in, because I don't want to be without my computer. Will they just give me a new one since it is brand new.
I can understand the system having kinks with the new intel chips but I don't want this to continue.
Somebody help!
mw
MacBook Pro 15" 1.83GB Mac OS X (10.4.6)
Nor should it. It’s not normal, but could be either a hardware problem or software corruption. If you’ve installed and 3rd-party drivers (for add-on hardware), they could be the culprit, too.
Run the Apple Hardware Test as described on page 101 of your User’s Manual so see if there are any readily diagnosable hardware problems.
Randall Schulz
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Here is what was in the utilities for my console.
10/22/13 9:41:59.000 AM kernel[0]: CoreStorage: fsck_cs has finished for group "3FD474FF-B711-4557-9B01-67EB19C49BDA" with status 0x00
10/22/13 9:41:59.000 AM kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/APPLE HDD HTS541010A9E662 Media/IOGUIDPartitionScheme/Macintosh HD@2/CoreStoragePhysical/CoreStorageGroup/Macintosh HD
10/22/13 9:41:59.000 AM kernel[0]: BSD root: disk1, major 1, minor 4
10/22/13 9:41:59.000 AM kernel[0]: jnl: unknown-dev: replay_journal: from: 65415680 to: 68414464 (joffset 0x13218000)
10/22/13 9:41:59.000 AM kernel[0]: IOThunderboltSwitch<0xffffff80159d4a00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
10/22/13 9:41:59.000 AM kernel[0]: IOThunderboltSwitch<0xffffff80159d4a00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
10/22/13 9:41:59.000 AM kernel[0]: USBMSC Identifier (non-unique): 10000E000C7F9033 0x59f 0x621 0x0, 2
10/22/13 9:41:59.000 AM kernel[0]: jnl: unknown-dev: journal replay done.
10/22/13 9:41:59.000 AM kernel[0]: Kernel is LP64
10/22/13 9:41:59.000 AM kernel[0]: hfs: Removed 6 orphaned / unlinked files and 475 directories
10/22/13 9:41:59.000 AM kernel[0]: BCM5701Enet: Ethernet address a8:20:66:0d:fc:25
10/22/13 9:41:59.000 AM kernel[0]: AirPort_Brcm4331: Ethernet address 20:c9:d0:97:55:7f
10/22/13 9:41:59.000 AM kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
10/22/13 9:41:59.000 AM kernel[0]: IO80211Interface::efiNVRAMPublished():
10/22/13 9:42:06.456 AM com.apple.kextd[12]: not watching F3408C38-5457-3475-AD1D-D360F815C3AD -> no volume lock to grant
10/22/13 9:42:06.547 AM fseventsd[59]: event logs in /.fseventsd out of sync with volume. destroying old logs. (86493 21 86554)
10/22/13 9:42:06.584 AM hidd[58]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
10/22/13 9:42:06.586 AM hidd[58]: void __IOHIDLoadBundles(): Loaded 0 HID plugins
10/22/13 9:42:06.590 AM kdc[56]: label: default
10/22/13 9:42:06.590 AM kdc[56]: dbname: od:/Local/Default
10/22/13 9:42:06.590 AM kdc[56]: mkey_file: /var/db/krb5kdc/m-key
10/22/13 9:42:06.590 AM kdc[56]: acl_file: /var/db/krb5kdc/kadmind.acl
10/22/13 9:42:06.598 AM airportd[74]: _processDLILEvent: en1 attached (down)
10/22/13 9:42:06.640 AM coreservicesd[76]: FindBestLSSession(), no match for inSessionID 0xfffffffffffffffc auditTokenInfo( uid=0 euid=0 auSessionID=100000 create=false
10/22/13 9:42:06.682 AM mDNSResponder[50]: mDNSResponder mDNSResponder-379.38.1 (Apr 25 2013 19:19:56) starting OSXVers 12
10/22/13 9:42:06.000 AM kernel[0]: Previous Shutdown Cause: 3
10/22/13 9:42:06.000 AM kernel[0]: [IOBluetoothHCIController][start] -- completed
10/22/13 9:42:06.000 AM kernel[0]: IOBluetoothUSBDFU::probe
10/22/13 9:42:06.000 AM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x828A FirmwareVersion - 0x0066
10/22/13 9:42:06.000 AM kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- this = 0xffffff80168d6c00 ****
10/22/13 9:42:06.000 AM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- controller = 0xffffff80168d6c00
10/22/13 9:42:06.000 AM kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
10/22/13 9:42:06.000 AM kernel[0]: DSMOS has arrived
10/22/13 9:42:06.000 AM kernel[0]: IOPPF: AppleIntelCPUPowerManagement mode
10/22/13 9:42:06.000 AM kernel[0]: createVirtIf(): ifRole = 1
10/22/13 9:42:06.000 AM kernel[0]: in func createVirtualInterface ifRole = 1
10/22/13 9:42:06.000 AM kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1 this 0xffffff801682f000
10/22/13 9:42:06.000 AM kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
10/22/13 9:42:06.000 AM kernel[0]: Created virtif 0xffffff801682f000 p2p0
10/22/13 9:42:06.000 AM kernel[0]: m_tail has not been written to hardware: m_tail = 0x00000000, hardare tail register = 0x00001d08
10/22/13 9:42:07.714 AM configd[18]: setting hostname to "kathy-winters-mac-mini-3.local"
10/22/13 9:42:07.000 AM kernel[0]: AirPort: Link Down on en1. Reason 1 (Unspecified).
10/22/13 9:42:07.000 AM kernel[0]: en1::IO80211Interface::postMessage bssid changed
10/22/13 9:42:07.717 AM configd[18]: network changed.
10/22/13 9:42:08.210 AM fseventsd[59]: log dir: /.fseventsd getting new uuid: 5C426A11-1379-4AD6-AFD9-DF4963B9C3CB
10/22/13 9:42:08.000 AM kernel[0]: macx_swapon SUCCESS
10/22/13 9:42:09.264 AM mds[49]: (Normal) FMW: FMW 0 0
10/22/13 9:42:09.446 AM com.apple.SecurityServer[15]: Session 100000 created
10/22/13 9:42:10.000 AM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 10-Megabit, Half-duplex, No flow-control, Debug [796d,0101,0de1,0300,0021,0000]
10/22/13 9:42:14.849 AM appleeventsd[64]: main: Starting up
10/22/13 9:42:16.255 AM com.apple.usbmuxd[39]: usbmuxd-323 on Jul 29 2013 at 23:21:29, running 64 bit
10/22/13 9:42:19.119 AM com.apple.SecurityServer[15]: Entering service
10/22/13 9:42:19.177 AM systemkeychain[79]: done file: /var/run/systemkeychaincheck.done
10/22/13 9:42:19.185 AM configd[18]: network changed: DNS*
10/22/13 9:42:19.187 AM mDNSResponder[50]: D2D_IPC: Loaded
10/22/13 9:42:19.187 AM mDNSResponder[50]: D2DInitialize succeeded
10/22/13 9:42:19.223 AM FDERecoveryAgent[82]: Waiting for CoreStorage encryption be activated, will try again in 5 seconds
10/22/13 9:42:19.621 AM netbiosd[83]: Unable to start NetBIOS name service:
10/22/13 9:42:20.363 AM kdc[56]: WARNING Found KDC certificate (O=System Identity,CN=com.apple.kerberos.kdc)is missing the PK-INIT KDC EKU, this is bad for interoperability.
10/22/13 9:42:20.629 AM apsd[70]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
10/22/13 9:42:20.629 AM apsd[70]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
10/22/13 9:42:20.993 AM UserEventAgent[11]: Captive: [HandleNetworkInformationChanged:2435] nwi_state_copy returned NULL
10/22/13 9:42:21.081 AM digest-service[105]: label: default
10/22/13 9:42:21.081 AM digest-service[105]: dbname: od:/Local/Default
10/22/13 9:42:21.081 AM digest-service[105]: mkey_file: /var/db/krb5kdc/m-key
10/22/13 9:42:21.081 AM digest-service[105]: acl_file: /var/db/krb5kdc/kadmind.acl
10/22/13 9:42:21.083 AM digest-service[105]: digest-request: uid=0
10/22/13 9:42:21.104 AM corestoraged[99]: 0x7fff720a4180 unlockLVF: LVF=E089D621-8D4E-44B9-82E5-DBFC72F26660, "AES-XTS", status = "Unlocked"
10/22/13 9:42:21.106 AM rpcsvchost[109]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
10/22/13 9:42:21.109 AM digest-service[105]: digest-request: init request
10/22/13 9:42:21.113 AM digest-service[105]: digest-request: init return domain: BUILTIN server: KATHY-WINTERS-MAC-MINI-3
10/22/13 9:42:21.301 AM coreservicesd[76]: FindBestLSSession(), no match for inSessionID 0xfffffffffffffffc auditTokenInfo( uid=0 euid=0 auSessionID=100000 create=false
10/22/13 9:42:21.305 AM com.apple.kextcache[113]: /: helper partitions appear up to date.
10/22/13 9:42:21.801 AM awacsd[68]: Starting awacsd connectivity-78.3 (Apr 25 2013 19:22:44)
10/22/13 9:42:21.804 AM awacsd[68]: InnerStore CopyAllZones: no info in Dynamic Store
10/22/13 9:42:22.008 AM locationd[54]: NOTICE,Location icon should now be in state 0
10/22/13 9:42:22.000 AM kernel[0]: en1: 802.11d country code set to 'US'.
10/22/13 9:42:22.000 AM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/22/13 9:42:22.000 AM kernel[0]: MacAuthEvent en1 Auth result for: d8:c7:c8:5b:d5:d0 MAC AUTH succeeded
10/22/13 9:42:22.000 AM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
10/22/13 9:42:22.000 AM kernel[0]: AirPort: Link Up on en1
10/22/13 9:42:22.000 AM kernel[0]: en1: BSSID changed to d8:c7:c8:5b:d5:d0
10/22/13 9:42:22.000 AM kernel[0]: en1::IO80211Interface::postMessage bssid changed
10/22/13 9:42:22.195 AM loginwindow[53]: Login Window Application Started
10/22/13 9:42:22.244 AM WindowServer[114]: Server is starting up
10/22/13 9:42:22.247 AM WindowServer[114]: Session 256 retained (2 references)
10/22/13 9:42:22.247 AM WindowServer[114]: Session 256 released (1 references)
10/22/13 9:42:22.254 AM WindowServer[114]: Session 256 retained (2 references)
10/22/13 9:42:22.705 AM WindowServer[114]: init_page_flip: page flip mode is on
10/22/13 9:42:23.271 AM kdc[56]: KDC started
10/22/13 9:42:23.578 AM configd[18]: network changed: v4(en1+:173.250.178.195) DNS+ Proxy+ SMB
10/22/13 9:42:23.581 AM WindowServer[114]: mux_initialize: Couldn't find any matches
10/22/13 9:42:23.586 AM configd[18]: setting hostname to "d-173-250-178-195.dhcp4.washington.edu"
10/22/13 9:42:23.589 AM UserEventAgent[11]: CFPreferences: user home directory for user mobile at is unavailable. User domains will be volatile.
10/22/13 9:42:23.590 AM UserEventAgent[11]: Captive: en1: Probing 'University of Washington'
10/22/13 9:42:23.599 AM WindowServer[114]: GLCompositor enabled for tile size [256 x 256]
10/22/13 9:42:23.599 AM WindowServer[114]: CGXGLInitMipMap: mip map mode is on
10/22/13 9:42:23.607 AM UserEventAgent[11]: Captive: Online (not captive)
10/22/13 9:42:23.609 AM configd[18]: network changed: v4(en1!:173.250.178.195) DNS Proxy SMB
10/22/13 9:42:23.632 AM WindowServer[114]: WSMachineUsesNewStyleMirroring: true
10/22/13 9:42:23.632 AM WindowServer[114]: MPServiceForDisplayDevice: Invalid device alias (0)
10/22/13 9:42:23.632 AM WindowServer[114]: Display 0x1c80d8d2: GL mask 0x4; bounds (0, 0)[1920 x 1080], 17 modes available
Main, Active, on-line, enabled, boot, Vendor 472, Model 235, S/N 23505592, Unit 2, Rotation 0
UUID 0x00000472000002352350559200000000
10/22/13 9:42:23.633 AM WindowServer[114]: Display 0x003f003c: GL mask 0x1; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 0, Rotation 0
UUID 0xffffffffffffffffffffffff003f003c
10/22/13 9:42:23.633 AM WindowServer[114]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffff003f003d
10/22/13 9:42:23.637 AM WindowServer[114]: Created shield window 0x5 for display 0x1c80d8d2
10/22/13 9:42:23.637 AM WindowServer[114]: Created shield window 0x6 for display 0x003f003c
10/22/13 9:42:23.637 AM WindowServer[114]: Created shield window 0x7 for display 0x003f003d
10/22/13 9:42:23.638 AM WindowServer[114]: Display 0x1c80d8d2: GL mask 0x4; bounds (0, 0)[1920 x 1080], 17 modes available
Main, Active, on-line, enabled, boot, Vendor 472, Model 235, S/N 23505592, Unit 2, Rotation 0
UUID 0x00000472000002352350559200000000
10/22/13 9:42:23.638 AM WindowServer[114]: Display 0x003f003c: GL mask 0x1; bounds (2944, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 0, Rotation 0
UUID 0xffffffffffffffffffffffff003f003c
10/22/13 9:42:23.638 AM WindowServer[114]: Display 0x003f003d: GL mask 0x2; bounds (2945, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffff003f003d
10/22/13 9:42:23.638 AM WindowServer[114]: CGXPerformInitialDisplayConfiguration
10/22/13 9:42:23.639 AM WindowServer[114]: Display 0x1c80d8d2: MappedDisplay Unit 2; Vendor 0x472 Model 0x235 S/N 592467346 Dimensions 20.51 x 11.54; online enabled, Bounds (0,0)[1920 x 1080], Rotation 0, Resolution 1
10/22/13 9:42:23.639 AM WindowServer[114]: Display 0x003f003c: MappedDisplay Unit 0; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2944,0)[1 x 1], Rotation 0, Resolution 1
10/22/13 9:42:23.639 AM WindowServer[114]: Display 0x003f003d: MappedDisplay Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2945,0)[1 x 1], Rotation 0, Resolution 1
10/22/13 9:42:24.078 AM ntpd[100]: proto: precision = 1.000 usec
10/22/13 9:42:24.338 AM WindowServer[114]: GLCompositor: GL renderer id 0x01024400, GL mask 0x00000007, accelerator 0x00004193, unit 0, caps QEX|QGL|MIPMAP, vram 1156 MB
10/22/13 9:42:24.338 AM WindowServer[114]: GLCompositor: GL renderer id 0x01024400, GL mask 0x00000007, texture units 8, texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
10/22/13 9:42:24.342 AM loginwindow[53]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
10/22/13 9:42:24.628 AM FDERecoveryAgent[82]: Waiting for CoreStorage encryption be activated, will try again in 10 seconds
10/22/13 9:42:24.873 AM airportd[74]: _doAutoJoin: Already associated to “University of Washington”. Bailing on auto-join.
10/22/13 9:42:24.882 AM airportd[74]: _doAutoJoin: Already associated to “University of Washington”. Bailing on auto-join.
10/22/13 9:42:25.125 AM com.apple.launchd[1]: (com.apple.xprotectupdater[36]) Exited with code: 252
10/22/13 9:42:25.410 AM WindowServer[114]: Created shield window 0x8 for display 0x1c80d8d2
10/22/13 9:42:25.410 AM WindowServer[114]: Display 0x1c80d8d2: MappedDisplay Unit 2; ColorProfile { 2, "Acer G245HQL"}; TransferFormula (1.000000, 1.000000, 1.000000)
10/22/13 9:42:25.427 AM launchctl[126]: com.apple.findmymacmessenger: Already loaded
10/22/13 9:42:25.441 AM com.apple.SecurityServer[15]: Session 100004 created
10/22/13 9:42:25.472 AM airportd[74]: _doAutoJoin: Already associated to “University of Washington”. Bailing on auto-join.
10/22/13 9:42:25.542 AM configd[18]: network changed: v4(en0+:128.95.5.135, en1) DNS! Proxy! SMB
10/22/13 9:42:25.548 AM configd[18]: setting hostname to "d-128-95-5-135.dhcp4.washington.edu"
10/22/13 9:42:25.567 AM locationd[134]: NOTICE,Location icon should now be in state 0
10/22/13 9:42:25.573 AM UserEventAgent[127]: cannot find useragent 1102
10/22/13 9:42:25.600 AM loginwindow[53]: Login Window Started Security Agent
10/22/13 9:42:25.667 AM SecurityAgent[136]: This is the first run
10/22/13 9:42:25.667 AM SecurityAgent[136]: MacBuddy was run = 0
10/22/13 9:42:25.676 AM WindowServer[114]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x1c80d8d2 device: 0x103f34110 isBackBuffered: 1 numComp: 3 numDisp: 3
10/22/13 9:42:25.869 AM SecurityAgent[136]: User info context values set for kathywinter
10/22/13 9:42:25.990 AM WindowServer[114]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
10/22/13 9:42:26.013 AM WindowServer[114]: Display 0x1c80d8d2: MappedDisplay Unit 2; ColorProfile { 2, "Acer G245HQL"}; TransferFormula (1.000000, 1.000000, 1.000000)
10/22/13 9:42:26.026 AM WindowServer[114]: Display 0x1c80d8d2: MappedDisplay Unit 2; ColorProfile { 2, "Acer G245HQL"}; TransferFormula (1.000000, 1.000000, 1.000000)
10/22/13 9:42:26.295 AM loginwindow[53]: Login Window - Returned from Security Agent
10/22/13 9:42:26.298 AM loginwindow[53]: ERROR | ScreensharingLoginNotification | Failed sending message to screen sharing GetScreensharingPort, err: 1102
10/22/13 9:42:26.308 AM loginwindow[53]: USER_PROCESS: 53 console
10/22/13 9:42:26.321 AM airportd[74]: _doAutoJoin: Already associated to “University of Washington”. Bailing on auto-join.
10/22/13 9:42:26.755 AM com.apple.launchd.peruser.501[148]: (com.apple.gamed) Ignored this key: UserName
10/22/13 9:42:26.755 AM com.apple.launchd.peruser.501[148]: (com.apple.gamed) Ignored this key: GroupName
10/22/13 9:42:26.756 AM com.apple.launchd.peruser.501[148]: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
10/22/13 9:42:26.760 AM loginwindow[53]: Connection with distnoted server was invalidated
10/22/13 9:42:26.765 AM distnoted[154]: # distnote server agent absolute time: 42.067362814 civil time: Tue Oct 22 09:42:26 2013 pid: 154 uid: 501 root: no
10/22/13 9:42:27.409 AM UserEventAgent[153]: cannot find fw daemon port 1102
10/22/13 9:42:27.844 AM com.apple.SecurityServer[15]: Session 100005 created
10/22/13 9:42:28.028 AM WindowServer[114]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
10/22/13 9:42:28.048 AM WindowServer[114]: Display 0x1c80d8d2: MappedDisplay Unit 2; ColorProfile { 2, "Acer G245HQL"}; TransferFormula (1.000000, 1.000000, 1.000000)
10/22/13 9:42:28.168 AM mds[49]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
10/22/13 9:42:28.169 AM mds[49]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
10/22/13 9:42:31.327 AM timezoned[183]: bootstrap_look_up failed (44e)
10/22/13 9:42:31.336 AM timezoned[183]: bootstrap_look_up failed (44e)
10/22/13 9:42:34.612 AM mds[49]: Unable to talk to lsboxd
10/22/13 9:42:34.674 AM FDERecoveryAgent[82]: Waiting for CoreStorage encryption be activated, will try again in 20 seconds
10/22/13 9:42:34.768 AM com.apple.time[153]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
10/22/13 9:42:37.163 AM awacsd[68]: Exiting
10/22/13 9:42:38.863 AM com.apple.launchd.peruser.501[148]: (com.apple.AddressBook.abd) Throttling respawn: Will start in 9 seconds
10/22/13 9:42:42.685 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.685 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.714 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.714 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.733 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.733 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.752 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.752 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.771 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.771 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.789 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.789 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.808 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.808 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.827 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.827 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.845 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.845 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:42.864 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP1] [value:128.95.120.1]
10/22/13 9:42:42.864 AM InterCheck[72]: SXLC: Setting [key:SXLDNSIP2] [value:128.95.112.1]
10/22/13 9:42:43.000 AM kernel[0]: Sophos Anti-Virus on-access kext activated
10/22/13 9:42:46.750 AM com.apple.launchd[1]: (com.apple.coreservices.appleid.authentication[131]) Exit timeout elapsed (20 seconds). Killing
10/22/13 9:42:49.603 AM SystemUIServer[175]: CGSCopyWindowShape: pid (175) passed NULL window
10/22/13 9:42:49.603 AM SystemUIServer[175]: could not update menu bar region, 1000
10/22/13 9:42:49.603 AM SystemUIServer[175]: CGSSetWindowTransformAtPlacement: Singular matrix [0.000 0.000 0.000 0.000]
10/22/13 9:42:49.817 AM coreaudiod[197]: Enabled automatic stack shots because audio IO is inactive
10/22/13 9:42:53.000 AM kernel[0]: jnl: disk2s6: flushing fs disk buffer returned 0x5
10/22/13 9:42:54.715 AM FDERecoveryAgent[82]: Waiting for CoreStorage encryption be activated, will try again in 40 seconds -
Macbook Pro mid 2009 13 inch suddenly freezes and grey screen appears stating press key to restart
Macbook Pro mid 2009 13 inch suddenly freezes and grey screen appears stating press key to restart. Here is my recent crash report. Please help me.
Anonymous UUID:
714EBD8C-083D-E200-A9BD-6F925A8F8F14
Thu May 29 22:30:04 2014
panic(cpu 0 caller 0xffffff80026dbf5e): Kernel trap at 0xffffff80026d1197, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffef8022f973c8, CR3: 0x0000000089778000, CR4: 0x0000000000000660
RAX: 0x000000000000001c, RBX: 0x00000000e00002c2, RCX: 0xffffff8002abb7d4, RDX: 0xffffef8022f973c0
RSP: 0xffffff800d2cb6a0, RBP: 0xffffff800d2cb6a0, RSI: 0x0000000000000001, RDI: 0xffffef8022f973c0
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0xffffff8014ea65e8, R11: 0xffffff809b3160f0
R12: 0xffffef8022f973c0, R13: 0x0000000000000001, R14: 0xffffff800d2cb6ec, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff80026d1197, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef8022f973c8, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff800d2cb330 : 0xffffff8002622fa9
0xffffff800d2cb3b0 : 0xffffff80026dbf5e
0xffffff800d2cb580 : 0xffffff80026f3456
0xffffff800d2cb5a0 : 0xffffff80026d1197
0xffffff800d2cb6a0 : 0xffffff80026afd0e
0xffffff800d2cb6d0 : 0xffffff8002abb751
0xffffff800d2cb710 : 0xffffff8002abb54f
0xffffff800d2cb760 : 0xffffff7f8413fd2f
0xffffff800d2cb7a0 : 0xffffff7f84188b21
0xffffff800d2cb7e0 : 0xffffff7f841708d2
0xffffff800d2cb850 : 0xffffff7f84170fc8
0xffffff800d2cb890 : 0xffffff7f8413dfea
0xffffff800d2cba10 : 0xffffff7f8416d940
0xffffff800d2cbad0 : 0xffffff7f8413cad9
0xffffff800d2cbb20 : 0xffffff8002acea56
0xffffff800d2cbb40 : 0xffffff8002ad0051
0xffffff800d2cbba0 : 0xffffff8002acdabf
0xffffff800d2cbcf0 : 0xffffff80026b66a8
0xffffff800d2cbe00 : 0xffffff8002626bf1
0xffffff800d2cbe30 : 0xffffff80026139f5
0xffffff800d2cbea0 : 0xffffff800261e043
0xffffff800d2cbf20 : 0xffffff80026c975d
0xffffff800d2cbfb0 : 0xffffff80026f3a28
Kernel Extensions in backtrace:
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f84 12b000->0xffffff7f841f5fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f82cbe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8324b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83208000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8325b000
BSD process name corresponding to current thread: Skype
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x0000000002400000
Kernel text base: 0xffffff8002600000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 60200033152435
last loaded kext at 44797399467641: com.apple.filesystems.smbfs
2.0.2 (addr 0xffffff7f84b15000, size 335872)
last unloaded kext at 15796237223278: com.apple.macos.driver.AppleUSBEthernetHost
7.0 (addr 0xffffff7f84b15000, size 20480)
loaded kexts:
net.telestream.driver.TelestreamAudio
1.1.0
com.rim.driver.BlackBerryUSBDriverInt
0.0.97
com.apple.filesystems.smbfs
2.0.2
com.apple.filesystems.ntfs
3.11
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AGPM
100.14.15
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.6.1f2
com.apple.driver.AppleMikeyDriver
2.6.1f2
com.apple.GeForceTesla
8.2.4
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleFWOHCI
5.0.2
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.nvenet
2.0.21
com.apple.driver.AppleUSBOHCI
656.4.1
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
217.92.1
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
217.92.1
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.nvidia.classic.NVDANV50HalTesla
8.2.4
com.apple.nvidia.classic.NVDAResmanTesla
8.2.4
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91.1
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.driver.NVSMU
2.2.9
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 6 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Wireless Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 6 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Wireless Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:riyazfrombangalore,
your 13-inch Mid 2009 MacBook Pro requires 1066 MHz RAM, but you have 1333 MHz RAM installed. Try replacing the 1333 MHz RAM with 1066 MHz RAM — Macs can be picky about the RAM which they find acceptable. -
IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?
If nothing else works, you might try this one. It has worked for many others ...
Use iTunes to do a reset to factory default condition. Always be sure to do your backups before fiddling with your iPad. You might do both the iCloud and the iTunes backup, just to be sure!
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414
Various issues from many different users have been solved by this. I've lost count on how many have been helped by this, so far. But, it doesn't mean EVERYONE will be helped, but I've seen a whole lot. You can only try and see ...
iPad 2 and iOS 8.0.2 Problems
For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
Here's one person's solution which will help a lot of iPad 2 users!
keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
SOLVED: IOS 8 Issues on iPad 2:
I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
THE FIX: FIRST, be sure you have a current iCloud backup of your device. Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now! :-)
Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you. -
I've been experiencing freezes and gray screen at startup problems on the MBP for a while and I'm at a loss as to what to do next.
Here's what I've done so far:
Run memtest, Drive Genius Disk Check for bad sectors and extended Apple Hardware Test - all ok - so I believe the hardware is good.
A clean install of Snow Leopard with the SL upgrade disk. The MBP came with Leopard installed.
Run Disk Warrior several times and replaced directory.
Read and followed the Apple Gray Screen support document and concluded peripherals were not a cause.
Udated drivers including printer (Kodak 5100) Axiom Pro Hypercontrol.
Bought a replacement Western Digital Scorpion Black 500gb drive, ran Disk Check and installed 10.6 from the upgrade disk and ran Software Update. Installed Logic Pro and still had a gray screen when booting from a Firewire connection.
I've read that the gray screen is an indication the computer can't find the OS. As far as the freezes are concerned I'm just stumped. Do I need to do an archive and install from the original Leopard disk and then upgrade with Snow Leopard?
Thanks for reading.file://localhost/System/Library/LaunchAgents/com.apple.AddressBook.abd.plist
file://localhost/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.p list
file://localhost/System/Library/LaunchAgents/com.apple.alf.useragent.plist
file://localhost/System/Library/LaunchAgents/com.apple.AOSNotificationOSX.plist
file://localhost/System/Library/LaunchAgents/com.apple.AppleGraphicsWarning.plis t
file://localhost/System/Library/LaunchAgents/com.apple.BezelUI.plist
file://localhost/System/Library/LaunchAgents/com.apple.coredata.externalrecordsw riter.plist
file://localhost/System/Library/LaunchAgents/com.apple.CoreLocationAgent.plist
file://localhost/System/Library/LaunchAgents/com.apple.coremedia.videodecoder.pl ist
file://localhost/System/Library/LaunchAgents/com.apple.coreservices.uiagent.plis t
file://localhost/System/Library/LaunchAgents/com.apple.cvmsCompAgent_i386.plist
file://localhost/System/Library/LaunchAgents/com.apple.cvmsCompAgent_ppc.plist
file://localhost/System/Library/LaunchAgents/com.apple.cvmsCompAgent_x86_64.plis t
file://localhost/System/Library/LaunchAgents/com.apple.datadetectors.compiler.pl ist
file://localhost/System/Library/LaunchAgents/com.apple.DictionaryPanelHelper.pli st
file://localhost/System/Library/LaunchAgents/com.apple.Dock.plist
file://localhost/System/Library/LaunchAgents/com.apple.familycontrols.useragent. plist
file://localhost/System/Library/LaunchAgents/com.apple.FileSyncAgent.plist
file://localhost/System/Library/LaunchAgents/com.apple.Finder.plist
file://localhost/System/Library/LaunchAgents/com.apple.fontd.useragent.plist
file://localhost/System/Library/LaunchAgents/com.apple.FontRegistryUIAgent.plist
file://localhost/System/Library/LaunchAgents/com.apple.FontValidator.plist
file://localhost/System/Library/LaunchAgents/com.apple.FontValidatorConduit.plis t
file://localhost/System/Library/LaunchAgents/com.apple.FontWorker.plist
file://localhost/System/Library/LaunchAgents/com.apple.gssd-agent.plist
file://localhost/System/Library/LaunchAgents/com.apple.helpd.plist
file://localhost/System/Library/LaunchAgents/com.apple.imklaunchagent.plist
file://localhost/System/Library/LaunchAgents/com.apple.installd.user.plist
file://localhost/System/Library/LaunchAgents/com.apple.isst.plist
file://localhost/System/Library/LaunchAgents/com.apple.java.updateSharing.plist
file://localhost/System/Library/LaunchAgents/com.apple.Kerberos.renew.plist
file://localhost/System/Library/LaunchAgents/com.apple.KerberosHelper.LKDCHelper .plist
file://localhost/System/Library/LaunchAgents/com.apple.metadata.mdwrite.plist
file://localhost/System/Library/LaunchAgents/com.apple.midiserver.plist
file://localhost/System/Library/LaunchAgents/com.apple.netauth.useragent.plist
file://localhost/System/Library/LaunchAgents/com.apple.NetworkDiagnostics.plist
file://localhost/System/Library/LaunchAgents/com.apple.parentalcontrols.check.pl ist
file://localhost/System/Library/LaunchAgents/com.apple.pboard.plist
file://localhost/System/Library/LaunchAgents/com.apple.pbs.plist
file://localhost/System/Library/LaunchAgents/com.apple.pcastuploader.plist
file://localhost/System/Library/LaunchAgents/com.apple.PCIESlotCheck.plist
file://localhost/System/Library/LaunchAgents/com.apple.pictd.plist
file://localhost/System/Library/LaunchAgents/com.apple.PreferenceSyncAgent.plist
file://localhost/System/Library/LaunchAgents/com.apple.PubSub.Agent.plist
file://localhost/System/Library/LaunchAgents/com.apple.quicklook.plist
file://localhost/System/Library/LaunchAgents/com.apple.RemoteDesktop.plist
file://localhost/System/Library/LaunchAgents/com.apple.RemoteUI.plist
file://localhost/System/Library/LaunchAgents/com.apple.ReportCrash.plist
file://localhost/System/Library/LaunchAgents/com.apple.ReportCrash.Self.plist
file://localhost/System/Library/LaunchAgents/com.apple.ReportPanic.plist
file://localhost/System/Library/LaunchAgents/com.apple.ScreenReaderUIServer.plis t
file://localhost/System/Library/LaunchAgents/com.apple.ScreenSharing.plist
file://localhost/System/Library/LaunchAgents/com.apple.scrod.plist
file://localhost/System/Library/LaunchAgents/com.apple.ServerScanner.plist
file://localhost/System/Library/LaunchAgents/com.apple.ServiceManagement.LoginIt ems.plist
file://localhost/System/Library/LaunchAgents/com.apple.store_helper.plist
file://localhost/System/Library/LaunchAgents/com.apple.storeagent.plist
file://localhost/System/Library/LaunchAgents/com.apple.SubmitDiagInfo.plist
file://localhost/System/Library/LaunchAgents/com.apple.syncservices.SyncServer.p list
file://localhost/System/Library/LaunchAgents/com.apple.syncservices.uihandler.pl ist
file://localhost/System/Library/LaunchAgents/com.apple.SystemUIServer.plist
file://localhost/System/Library/LaunchAgents/com.apple.tiswitcher.plist
file://localhost/System/Library/LaunchAgents/com.apple.TrustEvaluationAgent.plis t
file://localhost/System/Library/LaunchAgents/com.apple.unmountassistant.useragen t.plist
file://localhost/System/Library/LaunchAgents/com.apple.UserEventAgent-Aqua.plist
file://localhost/System/Library/LaunchAgents/com.apple.UserEventAgent-LoginWindo w.plist
file://localhost/System/Library/LaunchAgents/com.apple.VoiceOver.plist
file://localhost/System/Library/LaunchAgents/com.apple.warmd_agent.plist
file://localhost/System/Library/LaunchAgents/com.apple.WebKit.PluginAgent.plist
file://localhost/System/Library/LaunchAgents/edu.mit.Kerberos.CCacheServer.plist
file://localhost/System/Library/LaunchAgents/edu.mit.Kerberos.KerberosAgent.plis t
file://localhost/System/Library/LaunchAgents/org.openbsd.ssh-agent.plist
file://localhost/System/Library/LaunchAgents/org.x.startx.plist
file://localhost/System/Library/LaunchDaemons/bootps.plist
file://localhost/System/Library/LaunchDaemons/com.apple.activitymonitord.plist
file://localhost/System/Library/LaunchDaemons/com.apple.afpfs_afpLoad.plist
file://localhost/System/Library/LaunchDaemons/com.apple.afpfs_checkafp.plist
file://localhost/System/Library/LaunchDaemons/com.apple.airport.wps.plist
file://localhost/System/Library/LaunchDaemons/com.apple.airportd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.airportPrefsUpdater.plis t
file://localhost/System/Library/LaunchDaemons/com.apple.alf.agent.plist
file://localhost/System/Library/LaunchDaemons/com.apple.alf.helper.plist
file://localhost/System/Library/LaunchDaemons/com.apple.APNBridge.plist
file://localhost/System/Library/LaunchDaemons/com.apple.AppleFileServer.plist
file://localhost/System/Library/LaunchDaemons/com.apple.appleprofilepolicyd.plis t
file://localhost/System/Library/LaunchDaemons/com.apple.applepushserviced.plist
file://localhost/System/Library/LaunchDaemons/com.apple.aslmanager.plist
file://localhost/System/Library/LaunchDaemons/com.apple.atrun.plist
file://localhost/System/Library/LaunchDaemons/com.apple.audio.coreaudiod.plist
file://localhost/System/Library/LaunchDaemons/com.apple.auditd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.autofsd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.automountd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.awacsd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.backupd-attach.plist
file://localhost/System/Library/LaunchDaemons/com.apple.backupd-auto.plist
file://localhost/System/Library/LaunchDaemons/com.apple.backupd-wake.plist
file://localhost/System/Library/LaunchDaemons/com.apple.backupd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.blued.plist
file://localhost/System/Library/LaunchDaemons/com.apple.bootlog.plist
file://localhost/System/Library/LaunchDaemons/com.apple.bsd.dirhelper.plist
file://localhost/System/Library/LaunchDaemons/com.apple.bsd.launchdadd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.configd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.configureLocalKDC.plist
file://localhost/System/Library/LaunchDaemons/com.apple.CoreRAID.plist
file://localhost/System/Library/LaunchDaemons/com.apple.coreservicesd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.cvmsServ.plist
file://localhost/System/Library/LaunchDaemons/com.apple.dashboard.advisory.fetch .plist
file://localhost/System/Library/LaunchDaemons/com.apple.DiagnosticReportCleanUp. plist
file://localhost/System/Library/LaunchDaemons/com.apple.DirectoryServices.plist
file://localhost/System/Library/LaunchDaemons/com.apple.DirectoryServicesLocal.p list
file://localhost/System/Library/LaunchDaemons/com.apple.diskarbitrationd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.diskmanagementd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.distnoted.plist
file://localhost/System/Library/LaunchDaemons/com.apple.dnsextd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.docsetinstalld.plist
file://localhost/System/Library/LaunchDaemons/com.apple.dpd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.DumpPanic.plist
file://localhost/System/Library/LaunchDaemons/com.apple.dvdplayback.setregion.pl ist
file://localhost/System/Library/LaunchDaemons/com.apple.dynamic_pager.plist
file://localhost/System/Library/LaunchDaemons/com.apple.efax.plist
file://localhost/System/Library/LaunchDaemons/com.apple.eppc.plist
file://localhost/System/Library/LaunchDaemons/com.apple.familycontrols.plist
file://localhost/System/Library/LaunchDaemons/com.apple.FileSyncAgent.sshd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.firmwaresyncd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.fontd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.fontmover.plist
file://localhost/System/Library/LaunchDaemons/com.apple.FontWorker.plist
file://localhost/System/Library/LaunchDaemons/com.apple.fseventsd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.gssd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.hdiejectd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.hidd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.IFCStart.plist
file://localhost/System/Library/LaunchDaemons/com.apple.IIDCAssistant.plist
file://localhost/System/Library/LaunchDaemons/com.apple.installd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.InternetSharing.plist
file://localhost/System/Library/LaunchDaemons/com.apple.kdumpd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.KerberosAutoConfig.plist
file://localhost/System/Library/LaunchDaemons/com.apple.KernelEventAgent.plist
file://localhost/System/Library/LaunchDaemons/com.apple.kextd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.kuncd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.locate.plist
file://localhost/System/Library/LaunchDaemons/com.apple.locationd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.lockd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.loginwindow.plist
file://localhost/System/Library/LaunchDaemons/com.apple.loginwindow.secureerase. plist
file://localhost/System/Library/LaunchDaemons/com.apple.mDNSResponder.plist
file://localhost/System/Library/LaunchDaemons/com.apple.mDNSResponderHelper.plis t
file://localhost/System/Library/LaunchDaemons/com.apple.metadata.mds.plist
file://localhost/System/Library/LaunchDaemons/com.apple.netauth.sysagent.plist
file://localhost/System/Library/LaunchDaemons/com.apple.newsyslog.plist
file://localhost/System/Library/LaunchDaemons/com.apple.nfsd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.nis.rpc.yppasswdd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.nis.ypbind.plist
file://localhost/System/Library/LaunchDaemons/com.apple.nis.ypserv.plist
file://localhost/System/Library/LaunchDaemons/com.apple.NotificationServer.plist
file://localhost/System/Library/LaunchDaemons/com.apple.notifyd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.ocspd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.ODSAgent.plist
file://localhost/System/Library/LaunchDaemons/com.apple.pcastagentconfigd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.pcastagentd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.pcastuploader.plist
file://localhost/System/Library/LaunchDaemons/com.apple.PCIELaneConfigTool.plist
file://localhost/System/Library/LaunchDaemons/com.apple.periodic-daily.plist
file://localhost/System/Library/LaunchDaemons/com.apple.periodic-monthly.plist
file://localhost/System/Library/LaunchDaemons/com.apple.periodic-weekly.plist
file://localhost/System/Library/LaunchDaemons/com.apple.platform.ptmd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.portmap.plist
file://localhost/System/Library/LaunchDaemons/com.apple.preferences.timezone.adm intool.plist
file://localhost/System/Library/LaunchDaemons/com.apple.preferences.timezone.aut o.plist
file://localhost/System/Library/LaunchDaemons/com.apple.printtool.plist
file://localhost/System/Library/LaunchDaemons/com.apple.proxyhelper.plist
file://localhost/System/Library/LaunchDaemons/com.apple.racoon.plist
file://localhost/System/Library/LaunchDaemons/com.apple.RemoteDesktop.PrivilegeP roxy.plist
file://localhost/System/Library/LaunchDaemons/com.apple.ReportCrash.Root.plist
file://localhost/System/Library/LaunchDaemons/com.apple.RFBEventHelper.plist
file://localhost/System/Library/LaunchDaemons/com.apple.RFBRegisterMDNS_RemoteMa nagement.plist
file://localhost/System/Library/LaunchDaemons/com.apple.RFBRegisterMDNS_ScreenSh aring.plist
file://localhost/System/Library/LaunchDaemons/com.apple.sandboxd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.SCHelper.plist
file://localhost/System/Library/LaunchDaemons/com.apple.scsid.plist
file://localhost/System/Library/LaunchDaemons/com.apple.securityd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.securityproxy_mail.plist
file://localhost/System/Library/LaunchDaemons/com.apple.service_helper.plist
file://localhost/System/Library/LaunchDaemons/com.apple.smb.server.preferences.p list
file://localhost/System/Library/LaunchDaemons/com.apple.smb.sharepoints.plist
file://localhost/System/Library/LaunchDaemons/com.apple.smbfs_load_kext.plist
file://localhost/System/Library/LaunchDaemons/com.apple.spindump_symbolicator.pl ist
file://localhost/System/Library/LaunchDaemons/com.apple.spindump.plist
file://localhost/System/Library/LaunchDaemons/com.apple.stackshot.plist
file://localhost/System/Library/LaunchDaemons/com.apple.statd.notify.plist
file://localhost/System/Library/LaunchDaemons/com.apple.storereceiptinstaller.pl ist
file://localhost/System/Library/LaunchDaemons/com.apple.suhelperd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.syslogd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.systemkeychain.plist
file://localhost/System/Library/LaunchDaemons/com.apple.systempreferences.instal ler.plist
file://localhost/System/Library/LaunchDaemons/com.apple.SystemStarter.plist
file://localhost/System/Library/LaunchDaemons/com.apple.taskgated.plist
file://localhost/System/Library/LaunchDaemons/com.apple.TrustEvaluationAgent.sys tem.plist
file://localhost/System/Library/LaunchDaemons/com.apple.usbmuxd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.UserNotificationCenter.p list
file://localhost/System/Library/LaunchDaemons/com.apple.uucp.plist
file://localhost/System/Library/LaunchDaemons/com.apple.var-db-dslocal-backup.pl ist
file://localhost/System/Library/LaunchDaemons/com.apple.var-db-shadow-backup.pli st
file://localhost/System/Library/LaunchDaemons/com.apple.vsdbutil.plist
file://localhost/System/Library/LaunchDaemons/com.apple.warmd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.webdavfs_load_kext.plist
file://localhost/System/Library/LaunchDaemons/com.apple.WindowServer.plist
file://localhost/System/Library/LaunchDaemons/com.apple.xgridagentd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.xgridcontrollerd.plist
file://localhost/System/Library/LaunchDaemons/com.apple.xprotectupdater.plist
file://localhost/System/Library/LaunchDaemons/com.danga.memcached.plist
file://localhost/System/Library/LaunchDaemons/com.vix.cron.plist
file://localhost/System/Library/LaunchDaemons/comsat.plist
file://localhost/System/Library/LaunchDaemons/edu.mit.Kerberos.kadmind.plist
file://localhost/System/Library/LaunchDaemons/edu.mit.Kerberos.krb5kdc.plist
file://localhost/System/Library/LaunchDaemons/exec.plist
file://localhost/System/Library/LaunchDaemons/finger.plist
file://localhost/System/Library/LaunchDaemons/ftp.plist
file://localhost/System/Library/LaunchDaemons/login.plist
file://localhost/System/Library/LaunchDaemons/nmbd.plist
file://localhost/System/Library/LaunchDaemons/ntalk.plist
file://localhost/System/Library/LaunchDaemons/org.amavis.amavisd_cleanup.plist
file://localhost/System/Library/LaunchDaemons/org.amavis.amavisd.plist
file://localhost/System/Library/LaunchDaemons/org.apache.httpd.plist
file://localhost/System/Library/LaunchDaemons/org.cups.cups-lpd.plist
file://localhost/System/Library/LaunchDaemons/org.cups.cupsd.plist
file://localhost/System/Library/LaunchDaemons/org.isc.named.plist
file://localhost/System/Library/LaunchDaemons/org.net-snmp.snmpd.plist
file://localhost/System/Library/LaunchDaemons/org.ntp.ntpd.plist
file://localhost/System/Library/LaunchDaemons/org.postfix.master.plist
file://localhost/System/Library/LaunchDaemons/org.samba.winbindd.plist
file://localhost/System/Library/LaunchDaemons/org.x.privileged_startx.plist
file://localhost/System/Library/LaunchDaemons/shell.plist
file://localhost/System/Library/LaunchDaemons/smbd.plist
file://localhost/System/Library/LaunchDaemons/ssh.plist
file://localhost/System/Library/LaunchDaemons/telnet.plist
file://localhost/System/Library/LaunchDaemons/tftp.plist
The Startupitems folder is empty
Last login: Mon Mar 19 15:06:32 on console
xxxx:~ xxxx$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
tc.tctechnologies.driver.PaeFireStudio(3.5.6
com.Apogee.driver.DuetFWOverideDriver(1.4.4)
com.Logitech.ControlCenter.HID
xxxx:~ xxxx$ -
Have a problem where I'll occasionally shift my computer (i.e. physically move it, say from the coffee table to my lap on the couch) and it will freeze and the screen will turn into a bunch of horizontal multicolored lines (closer to 100 lines than 5). Usually restarting (by holding the power button to turn it off) works. A few times that has resulted in the three beeps (RAM issue? -- I've since replaced my RAM [it *seemed* to stop it for a while, but maybe not]), but the second time it always works. Attempting to SSH into the computer during this state does not work. Please advise as to what to do/what reports I can run and post. I will take a pic next time it happens.
Here's this info:
Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0B
OS 10.6.8Sounds like a problem with your GPU. Do you have an external display you could connect your machine to in order to test this? If the external display renders the same way, then your GPU is damaged. If the external renders fine, then the CPU display is damaged.
-
IPhone 5 screen is flickering randomly, the phone freezes and the screen turns black.
I bought an iPhone 5 in New York last December. Now I live in Bogotá, Colombia and I can't find an authorized service center because they said that only if I bought it from a local carrier they attend the warranty.
My iPhone 5 screen is flickering randomly, the phone freezes and the screen turns black… The only way to make it work is to reboot with Home and Lock buttons pressed at the same time. But in the process most of the times it flickers again, and again, and again. I couldn't find a reason to identify what could be causing the issue. Also sometimes when it freezes, some group applications get ungrouped, causing a big mess.
I already tried to restore the phone, remove the SIM, delete all applications with no luck.
Any sugestion? Thanks!Was this phone ever jalbroken?
If restoring as new, without using a backup, didn't help, there is certainly a hardware problem that only replacement can fix. Your warranty is void unless you return to the USA. Short of that, finding a local independent iPhone repair center would be your only option -
after update.. i can not start the ipad, when i press agree in the terms ...it will freeze and the screen not working///help please
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
MBP goes freeze and rainbow screen.
My mbp goes freeze and rainbow screen. Idk what happened because i don't feel like forcing my laptop. I only use microsoft office for my works and i always shut down my laptop whenever i'm not using it anymore. Some tech guys from apple official resellers told me that the problem is from logicboard/vga card. Is this true? How vga card works? I've used this laptop for 8 months. Thanks any help will be appreciated,
If this is an 8 month old machine, take it in to the Genius Bar and let them fix it. It's under warranty.
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IT HAPPENED AGAIN! PLEASE HELPPP!!! the computer freezes and the screen
the screen darkened again and the computer freezes and it tells me to restart. why? what is happening? this is recent, but it already happened three times. is it a virus?
Please don't double post, your first thread has been replied too ...
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System freeze and blue screen, help!
Hi guys,
Hopefully I can get some help on this...
I have a 2011 17inch MacBook Pro, intel core i7, 2.2Ghz, 4mb ram.
I've been having issues with the system freezing, like the screen goes a bit pixely and unresponsive and I'm forced to do a hard shutdown. On one occasion it has frozen with a blank blue screen which is rather scary! Also it has been running slower than normal...
I had issues before and took it to the Genius Bar and had the logic board replaced as well as the hard drive, this was less than a month ago.
Any ideas??
CheersYou have a 90 day warranty for Apple repairs. It sounds as if you're having problems with the GPU, soldered onto the logic board.
I would advise taking the machine back to the Apple Store/AASP that repaired the machine and have them fix the logic board problem.
Good luck,
Clinton -
The keypad an unlock screen will freeze completely and I have to turn off my phone to unfreeze also when in a text or on the Internet it will freeze and kick me out of what I am in and go to the main screen. This happens multiple times a day an the phone is brand new. It's completely updated and I exit out of running apps all the time and hook I up to iTunes
Try to reset the device by pressing the Sleep/Wake button and Home Button at the same time for ten seconds until the Apple Logo appears. Note: No data will be lost
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IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
I have a powerbook G4-titanium running 10.3.9 which is freezing all of a sudden. I have not downloaded anything so I don't think it's a virus. A friend suggested that it might be the fan has broken which I haven't looked into yet. But at the same time the freezing started, a grey warning box appears in the middle of the screen with the restart button image in the back ground telling to restart my computer. So any thoughts on why it's freezing and what the warning is related to would be so helpful. Thanks.
Kore,
The "warning" that you are seeing is a Kernel Panic.
Read the following Apple Knowledge Base Article for information about logging a kernel panic for posting here so hopefully others can try to help get to the bottom of the cause.
Additionally, you may want to have a read of Dr. Smoke's X-Lab FAQ Resolving Kernel Panics being careful to follow the advice as given.
littleshoulders [:-) -
Random freezes and blue screen
One day, my PBTi500 started to not recognize me: the username and the password would not log me on, and changing the password by the startup CD did not help.
So, I archived and re-installed OS 10.3. Now it recognized me.
But then, as I was doing graphics on Illustrator CS and or dealing with large files, it would occasionally start to stuck to the workign mode(the twirling rainbow cursor) as a noise from the hard drive- not a clicking, repeated itself. This happened after a logn time of internet surfing as well.
So I went to the Mac Genius today, but nothign wrong was found on the hard drive or anything- couldnt point out the problem.
Anyways, i downladed the update to my os10.3->10.9 with the system update, and installed it.
Now, on restart, it gives me the blue screen- and no matter how long I wait, the screen stays blue.
I tried closing the lid to see if it sleeps: the glowing apple mark stops glowing, but the hard drive and the screen keeps on and the blinking light that indicates sleep is keep off.
Somebody help me out. My pb has NEVER given me problems other than the corroding metal until this happened so suddenly- and I do not have the money or a need to buy a new laptopI am not sure this will help but it can't hurt..
Shut your computer clear OFF, Even if the only way is to push the Power button down.. Now wait at least some time, 5 min. After that restart your computer and Read this link, Download the free utilitys and use them..
Then come back and tell us how you did.
http://discussions.info.apple.com/webx?128@@.6890d19d
Good Luck...Don
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