Freezing display / logic board failure

Just wanted to get some idea of the number of people with G4 ibooks with failed logic boards as I believe this is an all to common problem.

My first iBook (1 Ghz G4) had 1 logic board repalcement, which then failed 18 months after purchased. My 2nd iBook (1.4 Ghz) has now had 2 motherboard replacements since I bought it, 22nd Jan 2006. I get the feeling this is an appalingly common problem. I should get the iBook back tomorrow, with a diagnosis. If you want, I can post that.

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MacBook Pro Retina Display Logic Board Failure

There are a lot of threads discussing the logic board failures in MBP's. I have a brand new MBP with Retina 2012 that failed due to a bad logic board. Apple is replacing the machine, but is this a bigger problem others are having?
Data backup/recovery has been an issue since Apple's policy prevents users from retrieving data from the working and intact solid state drive (SSD) attached to a broken MBP. It seems ridiculous, but it is true that Apple stores are NOT equipped with external enclosures to read data from a SSD like a spinning HD.

There are a lot of threads discussing the logic board failures in MBP's. I have a brand new MBP with Retina 2012 that failed due to a bad logic board. Apple is replacing the machine, but is this a bigger problem others are having?
Data backup/recovery has been an issue since Apple's policy prevents users from retrieving data from the working and intact solid state drive (SSD) attached to a broken MBP. It seems ridiculous, but it is true that Apple stores are NOT equipped with external enclosures to read data from a SSD like a spinning HD.

Random freezing. Logic board failure, or something I can replace?

I managed to get hold of a battered 12" 876 Powerbook. The screen was smashed, but I managed to replace it with one off ebay. All worked fine for a few minutes until it froze. I reformatted and the usual stuff but random freezes kept happening. Sometimes it would not start at all, othertimes halfway through the startup process, sometimes 3 hours later. It turned out to be when I moved the laptop so I assumed something was lose...
After having the whole thing apart(!) and putting it back together, twice, it still freezes when I move it!
I have worked out that if I put down pressure onto the trackpad corner of the DVD-R drive it will start perfectly until I release the pressure. It is not related to the cable for the DVD drive as it will start regardless of whether it is connected or not. I cant see a lose connection between the DC board and the logic board, and I cant see any obviously lose components.
Is there anything else it can be?! Its annoying the **** out of me as it must be something simple! If its definately a logic board problem then I may try and get one off ebay, depending on the cost. I just don't want to spend more money to have the same thing happen again!
Thanks in advance!

dombird:
Welcome to Apple Discussions.
It sounds like you might be having a logic board issue. There is a fix suggested in the G3 iBook Dual Forum, but I don't know if it will work on your computer. You will find it in this thread.
To test whether it is the logic board, boot from the Apple Hardware Test disk that came with your computer and run the tests. If nothing shows, run it again, or run it in a loop.
Sorry I can't be of more help.
Good luck.
cornelius
Message was edited by: cornelius

MacBook Pro won't start up... possible logic board failure?

I bought my MacBook pro in March 2008, 15 inch, and it is now out of apple care.
It freezes on start up on the white screen with the apple logo and the spinning thing.
Did hardware test and got error code 4SNS/1/40000000: TC0D - 107.500
Is this a logic board failure, or possibly something that could be fixed much easier and cheaper?
Thank you for any help.

whitdare4 wrote:
Did hardware test and got error code 4SNS/1/40000000: TC0D - 107.500
That error code is listed as a hard drive sensor error. It may mean that the temp sensor on the hard drive needs to be replaced, or the logic board might be at fault.
It could also get caused from another fault peripheral device as the code describe generally a "connection fault".
You should remove usb mouse or other usb devices and try to boot in safe mode to eject all attached drives proper.
Lupunus

MBP 2011 logic board failure

Hi!
I had a logic board failure a while ago. i got it replaced and now i just had the same issue that i had just before the crash of my previous board.
I have a late 2011 mac.
so this is what happened first:
i was working in photoshop cs6 and my display suddenly moves for about 10 centimeters to the left. the left side shifted to the right side actually. and there were artifacts everywhere.
i rebooted, all was fine again, but soon thereafter it happened again, and again, every time on booting photoshop, and after that my macbook just stopped loading at the apple screen, and it had horizontal green lines.
i was told that my graphic card crashed that was on the logic board, you know the drill.
when it crashed i was scanning an image.
so today i was working in indesign cs6 and i was printing when my screen shifted again. i rebooted, all is fine. i noticed that i was using the same (old) USB cable as when i first got the crashes.
i was wondering now, could it be that an external USB device, or cable, could make a crash and even kill the logic board? i paid 650 euros for a new logic board and sure as **** want this thing working properly now.
thank you alot!
Mathieu

Please ***Send Feedback to Apple:*** This is the most important. IF there is going to be a replacement program, you're going to have to start an official case with them. Might as well do it now. This will also help Apple diagnose the issue (we want a permanent fix, right?). They probably already have, but officially document your case!!!
Everyone should write a registered letter to Apple reporting an official complaint:
Apple European Headquarters:
Hollyhill Industrial Estate
Hollyhill, Cork
Republic of Ireland
Apple USA:
1 Infinite Loop
Cupertino, CA 95014
(408) 996-1010
More info at: https://people.cam.cornell.edu/~zc227/extras/early2011mbp_graphics.html#permfix

IBook G3 start-up issues, possible logic board failure?

For the past few months the screen of my iBook G3 has been skipping and flashing and jumping at random times, quite often. If I move the screen to and fro it usually stops. I assumed this was just a bad connection with the LCD display and have basically ignored it.
Today, however, my screen froze completely while I was running Safari. Even the finder was frozen so I had to turn off the iBook by holding down the power button. When I restarted, it went through the usual start-up motions but after the grey start-up screen, it went to a blank blue screen. Only the mouse's cursor showed up at this point and nothing else. I was not asked to log in. Nor could I see my desktop.
I was just now browsing this board and found that the jumping screen issue I've been dealing with may have been logic board failure. Could this new blank blue screen problem also be a symptom of that? Or is it part of an overall hard drive failure?
The computer is quite old. I bought it in early 2002 and there's only about 2GB of space left on it at this point. So is it possible that the hard drive has crapped out?
I'm trying to restart right now in safe mode but it's been stuck at the grey start-up screen with rotating dial for about 40 minutes. Don't know what to do and I'm a little distraught at the idea of possibly having lost all of my files.
Any advice is appreciated. Thank you very much.

Hi, Christopher. Welcome to Apple Discussions.
Try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
If Safe Mode doesn't work, you will need to try repairing the hard drive from your Tiger Install disc.
Every time you have to do a forced shutdown instead of a normal one, there is a chance of hard drive damage and you should repair the hard drive, either by booting into Safe Mode OR by starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
Once you have repaired the hard drive with either Safe Mode or the Install disc's Disk Utility, then start up normally and repair permissions from Disk Utility in the Utilities folder on the hard drive.
Here's hoping that a little hard drive maintenance will help. Good luck.

2011 Macbook Air - Multiple logic board failures - possible causes?

I have a 2011 i7 macbook air - 7 months old. About a month ago I went to use the computer after allowing it to sleep and it was totally dead. Apple authorized repair center said the logic board failed and needed to be replaced. Fast forward a month and I finally get the machine back. It works fine for 6 hours, I put it to sleep, and soon as the screen went out, I hear a pop, fizzle, then the machine is dead again. The authorized repair center wants to replace the logic board again, which should get me up and running, but its not likley that that is the root CAUSE of the problem here, since it happened twice now. I suggested to them that perhaps the power adaptor, battery, or some other component is the issue and they don't think so. I'm located overseas, and every repair attempt takes 1 month b/c of parts (total joke if you're listening apple!!). My biggest concern is that they replace the logic board again, I'm out of commission for 2 months now, and it just fails again. Does anyone have any suggestions on the possible causes of this problem?
As FYI - I'm using the same power outlet and power strip with another laptop and haven't had any similar issues. Thanks for the help!

I have logic board problems too. I have had a late 2010 mac book air for 2 and half years. Its been a great machine in general - although it did go back within the warranty period for the track pad
Now it has logic board failure - symptons are the sound going and the battery is dead and it is unable to charge which means every time you put the power lead on the computer thinks it is starting from scratche.
I have been quoted over £400 for the repair! Like the above post I do not believe that this part should fail - and if it does then it is a major design problem and Apple should be doing something for us. I just dont know where to start.
I have used macs for 14 years and owned eight along the way. Most have them have lasted many years with full functionality the record was my G3 imac which was still working after 13 years.
I really cant believe the situation I am in and rather think I have bought my last mac!
alistair

Hard drive and logic board failure

Hi everyone,
we have been suffering from 4 dead hard drives and one logic board failure in 20-inch intel iMacs (~2007) recently and last month the logic board and hard drive of a 2010 27-inch iMac (just out of warranty) just died.
Are there any known issues with the iMacs that Apple fixes even outside the warranty?

Frank: I have a 5 month old 27" iMac and the logic board on it just died as well as I was getting all kinds of kerner errors. I have Apple Care and although the cost to replace the product was $800 I am not going to have to pay anything. I did talk to someone else who also had a logic board go bad on him but I doubt that you will be able to get it fixed without having to fork over $$$

Macbook Air, Logic board failure, what happens to data?

Hello,
My Macbook Air died today with 90% battery and will no longer turn on. SMC and PRAM reset did nothing, it's completely unresponsive. I think it's a logic board failure. I have a question regarding a repair with Apple; I realise they will replace the logic board inside my computer with a new (or refurbished) board and the faulty one will be shipped to Apple. Considering the Macbook Air has flash memory on the board will this mean my data is now unrecoverable? I have everything backed up, I'm not worried. I have some err personal photo's of me and my partner in iPhoto and I'm wondering what will happen to the sensitive data.
Thanks for dealing with this lets say awkawrd topic

I don't think that your flash memory files are unrecoverable. That's because the logic board of the MacBook Air hasn't got the flash memory soldered. However, I don't know if Apple will replace the logic board, "recycling" your flash memory, or if they will install a whole new logic board replacing the flash memory, although the first option makes more sense and it would be the normal option.
Anyway, as you have a backup on an external drive, you don't have to worry about that

Logic board failure - the 6th

my ibook is a little over 2 years old and i just had my 6th logic board failure last night. i knew it was going to happen after 5 previous failures... and it will certainly happen again.
even though its rare, i've heard of people getting their ibooks replaced. i know its not apple's policy with this issue (and wasn't the 5th time it happened), and i don't have applecare, but i'm wondering if i'm just screwed here.
i plan to call customer service and tell them that i know sending it in again for the LB repair extension program will just lead to another failure. there is no reason for me not to completely assume this... that my computer simply does not have the reliability needed for me to pursue my class projects. last night i lost my homework and it will not be turned in on time today.
i'm just asking for advice, based on other peoples experience, and given my situation, should i pursue a replacement or just reluctantly purchase a new computer?
ibook - dual USB

How long will Apple keep covering these logic board repairs?
Is it indefinitely, or only for 3 years?
... because mine is in for its 3rd repair and it will be 3 years old in another 6 months - and I suspect it will only break again.
I was told by the Apple rep [from the division that would cover replacement] that they have only replaced iBooks for people who had the extended warranty.
So I offered to pay to he $200 that an extended warranty would have cost.
The rep argued that the other people's units had the extended waranty in place when their units broke.
So I explained that mine broke TWIICE within it's intial 1 year warranty - and asked why that isn't the same condition as he just asserted was requisite - at which point he diverted the subject of the conversation so as to not answer - I assume because my point was well made and he couldn't provide a reasonable answer.
If it were only that I have to repeastedly send it back for repair [assuming it will continue to be covered] but backing up and wiping the drive of private info and restoring it takes hours.
In my opinion the thing breaks because it's put under some stress when grabbing the case, and the case flexes. The reason I think that is so is because the symptoms can be made to happen or not [when they initially start] by flexing the left side of the case.
The situation leaves me thinking there is an argument that the product failed its original warranty of merchantability. So I'm wondering if I should just go to small claims near a apple facility.
When I even questioned whether a legal issue existed the apple rep threatened to terminate my call and hand me over to legal.
How can he do terminate my call if there is a program that promises to cover the repair? That made me feel even more that I need to seek other recourse now and not wait until it happens again.

Upgrading from 10.2 to 10.3 w/ history of logic board failure

Please forgive if this has already been asked but...
I have an IBook G3 that has had 2 logic board failures in the last 2 years. Is it worth upgrading to 10.3 (Panther) w/ my history? I cannot upgrade most applications ( Itunes, Safari, AOL...) b/c I'm not running 10.3. I don't have the money to upgrade but need access to these things.
thankx

You can just install 10.5, assuming the machine supports it. It needs to be fast (> 1Ghz) and have at least 2 GB RAM. Otherwise, you'll be spending a lot more time at your mother's.
Don't attempt an "upgrade" of 10.2. Back up the data, then reformat the drive, then install Leopard. Don't run any migration utility. Set everything up fresh. Reinstall updated versions of all software that will run on Leopard. The only thing you want to copy from the old machine are documents.

Hi, i have a MBP 13, late 2012. Its over an year old since purchase and now out of warranty. This morning the computer did not boot so i went down to apple store and they looked at it and said its a logic board failure requiring replacement worth£350

Hi, i have a macbookpro 13, late 2012. I bought it last year october and its an year old and now out of warranty. This morning the computer did not boot, so i went down to apple store and they looked at it and said its a logic board failure and needs replacement worth £350. The tech at apple store gave no explanation, why suddenly, my computer decided not to start at all and said to me it was a logic board failure for no apparent reason and requires replacement. I have maintained the laptop in a pristine condition. Now I feel I have been cheated. This clearly means the product is substandard as a £1100 laptop is not expected to fail in just over a year. My last laptop PC which was worth £450 served me for 4 years before it crashed and lived for another 2 years until I decided to get a mac. This is ridiculous. I don't have apple care at the moment which translates as pay to get it fixed. Anybody in my situation ? I want to sue apple for selling me a substandard good . Any thoughts? Should I go for another pc for £500 because there is no guarantee even after the laptop were fixed by apple for £350 it would last for another year. I need a reliable machine.

This morning my MBP just woke up from sleep and is working without any glitches. I don't know what to say about this.

Logic board Failure after 2 years - Macbook Pro 13''

Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
I've bought mine 2 years ago and it started to fail. I took it to the technical support and was told that the logic board was damaged and it had to be changed. The warranty expired last november, so I have to pay for it. The problem is the logic board costs almost the price of a new macbook pro.
It is not possible that Apple think it is ok that a notebook that expensive lasts only two years.
I'm in Brazil and here there is no Apple store. So I'll probably have to buy another laptop ( and sadly I don´t know if I'm going to buy a mac again... not with it lasting as little and being the parts so expensive. )

Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
I don't have the problem, but it's been percolating on another discussion for several years now:
https://discussions.apple.com/thread/2675881?start=0&tstart=0
You might think about posting there, too, so others can read about your issue.

Two MacBook Air logic board failures in less than 8 months

Hi All,
I purchased a new MacBook Air in early 2011. 14 months later the logic board needed replacement. 8 months after that the logic board needs replacing again. I don't take the Air into extreme temperature/humidity environments. The computer has never been dropped or had anything spilled on it. This is the 4th latop I've owned since 1995, but all of my previous laptops have been PCs. Is this normal for Apple? Any suggestions on how to avoid yet anoter $280 repair (because of course the latest logic board failure is out of warranty from the initial logic board replacement 8 months ago...)?

Let me get this straight - you consider the need to have the logic board replaced twice in less then eight months on a computer that is less than two years old to be a good deal?!? Both logic board failures were diagnosed at an Apple Genius bar in person. It shouldn't matter if it was the hard drive, battery pack, or whatever. To have a major harware component and its replacement fail twice in a very short period of time is inexcuseable! I can understand the first failure - someone has to lose the quality control lottery. However, to have the exact same component need replacing twice strongly suggest shoddy manufacturing/rebuilding.
Are logic board failures so common on Mac Airs that the discussion is about the best repair price and not the frequent failure rate?

How can I complain about a logic board failure after warranty??

My iBook G4 12" has been diagnosed with logic board failure. I just bought it 1 year and 2 months ago..and the tecnhical service charges me US 820!!! for change the logic board (more than the half of the original price of the notebook!!!). I can't believe that a notebook could die so soon. I live in Chile (SouthAmerica) so I don't know how can I complain to Apple..I think they should respond for this because is a fabric failure right?

The Danish government is pressuring Apple to admit this is a design flaw, but so far they have not commented on the subject. If you have local consumer protection agencies, you could try making a complaint to them about Apple, but I'm not sure I like your chances.

Freezing display / logic board failure

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