Freezing iPods etc

I've only had my iPod for about 3 weeks and already it has frozen for the second time. This time, not only will the iPod not respond but I can't get iTunes to start on my laptop either. Is this something to do with the new 7.5 version and is it really worth downloading the latest versions if its always going to create problems with Windows? I have no idea how to reinstall an older version that actually worked.....any ideas?

Hi muhsam!
I think the best thing for you to do would be to, first, install a previous version of iTunes (7.4.3) which is compatible with your iPod, and will hopefully provide a more stable performance on your laptop.
You can download this version from Apple's website here:
iTunes 7.4.3
Next, after you've installed iTunes 7.4.3 and restarted your computer, connect your iPod to a rear USB port on your computer.
Open up iTunes, and, hopefully, your iPod will be recognized by iTunes and everything will go as planned. If not, then reset your iPod (press and hold the Menu and center buttons together) while it's connected to your computer.
If you can get your iPod to show up in the source list and sync properly, then Restore it in iTunes.
Any difference with your issue, or do the same problems keep happening?
-Kylene

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I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error iPod can't be synced req'd file can't be found. Tried deleting the photo cache, restoring the iPod etc but to no avail.

I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error, "iPod can't be synced req'd file can't be found". Tried deleting the photo cache, restoring the iPod etc but to no avail.

Try here:
iTunes: Unable to sync photos
Usually deleting the iPod Photo Cache Folder works. Note that if you sync via the folder method, make sure you dlete all the ifolders since :
The iPod Photo Cache stores the photos that are optimized for display on your iPod, iPad, or iPhone. The location of this folder depends on the syncing options you select. In iTunes, if you change the selection in the “Sync Photos From” pop-up menu, a new iPod Photo Cache folder will be created (and the previous folder will remain).

I am currently restoring my Ipod 5 however half way through recovering my ipod 5 iTunes say's "locked with a password unlock ipod etc... " and turns on the iPod and my iPod is still disabled what do i do?

I am currently restoring my ipod 5 however half way through re-covering my ipod 5 Itunes says "locked with a password unlock ipod etc..." and turns on the ipod and my ipod is still disabled...
what do i do??

Try and force it into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

So i cant download itunes cuz of some patenting control on the computer and i needed to restore it . so went on icloud (find my phone,ipod etc) and restored it and my ipod is not turning on but ist is still buffering from the past 10 mins

so i cant download itunes cuz of some patenting control on the computer and i needed to restore it . so went on icloud (find my phone,ipod etc) and restored it and my ipod is not turning on but ist is still buffering from the past 10 mins

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1541 Dear iTunes Why wasn't I able to download the twelve days of Christmas gifts? as I downloaded the 12 days of Christmas app or is it now just used as a ploy to sell your iPhone and iPod etc most disappointed customer

Dear iTunes
Why wasn't I able to download the twelve days of Christmas gifts? as I downloaded the 12 days of Christmas app or is it now just used as a ploy to sell your iPhone and iPod etc
most disappointed customer

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Why weren't you able to download each day's gift ? Whilst the 12 Days app required iOS 7 to be able to install it on a device, each day's gift was available to download direct in the iTunes or App Store apps, or via iTunes on your computer.

Skippping songs, freezing, itunes not recogonizing iPod, etc.

think I have about had it with my iPod. I have had it a 1 1/2 years (which i have heard is the typical lifespan of ab ipod). Yesterday, my iPod just started skipping songs and freezing and making loud clicking noises. When I plugged it in to the computer, it said I had corrupt files. I started deleting the corrupt files (which seem to have played fine for the past 1 1/2 years but now suddenly were corrupt) and iTunes froze and said "not responding." When I rebooted the computer, iTunes would not recognize my iPod, so I could not delete the corrupt soungs or even restore the iPod (When I tried to restore the iPod, I got the message that there was no iPod attached). Long story short, finally got all the songs deleted and restored the iPod. Only downloaded about 20 songs to the iPod (straight from a new CD). Worked for awhile (30 minutes), then started skipping songs or freezing. Hooked it back up to the computer and of course iTunes could not recognize it. So had to reinstall itunes, restore ipod (third time in two days!) and did 10 songs this time. Same story skip, skip, skip, freeze. What is going on? Is my iPod dead? Reading these discussions boards has convinced me that iPods more often than not "don't work."
A friend of mine told me that when he bought his 20 GB iPod, the guy at the Apple Store told him not to expect it to last more than 2 years. Should I just buy a new one?

For click sound and skipping
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

My husband and I have separate iTunes accounts and multiple devices (iPads, iPhones, iPods etc) how do we share our music and apps between our devices if we have different iTunes accounts.

Help! My husband and I have multiple devices (iPad, iPhone, iPod ) that we we have linked to individual iTunes accounts ie he has his account with iPad, iPhone, PC and iPod linked/sync and I have my account with iPhone, iPad, iPad mini, PC etc.. How do we share our music and apps across/between our accounts?

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My itunes freezes/ipod wont sync/scan and fix

OK, I think I have a bunch of issues that many people are having (except my problems seems to be everything). Couple of nights ago, I hooked up my ipod as normal and then it synced but froze. I then unplugged the ipod from the itunes and then afterwards I hit the scan and fix button. Thats the story, now heres the breakdown of things I did to try to repair it/problems Im facing.
1. When I hook up my ipod, the computer (windows 7) sees it and always has the scan and fix problem box pop up.
2. I have reformatted my ipod (on another computer and even did it once on my computer) still has problems.
3. When I connect my ipod to the itunes, it freezes it and WILL NOT X out or close after ctlaltdlt. I have to turn the comp off with the power (it wont even restart if I use the restart button)
4. I have done the chkdsk thing, my ipod seems fine
5. I have done the no automatic sync, nothing happens (except my itunes freezes)
6. Ive downloaded numerous things that seemed to help other out with the ipod sync/itunes freezing issues. No solution.
7. I disable my USB ports, that didnt help.
8. While in disk mode, the scan and fix pops up. Nothing happens when I connect my ipod to the computer without it (it wont even charge)
9. Ive hooked up my ipod to another computer and it seemed to work perfectly fine
10. i have installed, uninstalled, over and over and that has not helped either
please tell me you have a solution and if not, atleast tell me if i choose to gfet another ipod, it will not cause the same problems

I have a 160gig classic that I got for christmas but I've been having the scan and fix problem for some time now maybe since March. July 22nd I updated my iTunes and when I tried to manually add an album to my ipod iTunes froze and I had to ctrlatldel to close it. The end result was me losing about 60gbs of music, movies, and podcasts. Before then I've never had any problems with iTunes freezing EVER. After that everytime I plugged my iPod in iTunes froze until finally I got the chance to restore my iPod. The only problem now is everytime I try to sync I get -50, -60 and -69 errors all on different files. I'm convinced its either the iPod or the iTunes update or both. help please before I die from no music

I recently changed my Apple Store password. Unfortunately, this change has locked out my older devices (3rd gen iPod, etc.) How do I restore?

Apple Store password change locks out older devices (iPod touch 3rd gen, etc.)

Just what do you mean? Only devices with iOS 7 and later have the Activation Lock that uses our Apple ID, Only the 5G can go to iOS 7 and higher.
Find My iPhone Activation Lock
If you forgot your screen-lock passcode then:
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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http://support.apple.com/kb/HT1751

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well there are 3 places you might want to go.
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