Freezing or Non-responsive

It looks like problems others are encountering -- apps and camera shutter are locking up or display is non-responsive to touch. Usually first reboot does not fix freezing. I hope these will be addressed in iOS 7.
Also, 5th generation is useless in bright sunny days.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- iOS: Troubleshooting applications purchased from the App Store
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

Safari Slow to Load/Freezes Up (Non-Responsive)

I'm not sure if this would be caused from the recent update to my Macbook Pro - appears the last update had me go from Mountain Lion to Mavricks, btw.
Lately the Safari browser either becomes completely un-responsive or it begins to load a page, but halfway it pauses. I understand that this can simply be something going wrong with my internet connection, but being none of my other devices patched into my wifi network seem to not have this problem. I'm convinced something must running amok with my Macbook Pro, or Safari itself.
Is anyone else having this problem? Anyone know what I can do to resolve this issue? Its starting to become annoying

Lately the Safari browser either becomes completely un-responsive or it begins to load a page, but halfway it pauses
Might be a cache issue ..
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, try here > Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found
If that didn't help, try troubleshooting extensions and third party plug-ins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here
message edited by: cs

Itunes freezes and non-responsive

Itunes keeps freezing and becomes unresponsive. I have 2 MacBook Pros. One is about 4 years old and the other is just under 2 years old. Both do the same thing.

OH jesus, another Nortons user. Norton is Famous for blocking iTunes. That is your culprit right there. Ok first, Disable Norton before downloading iTunes. Once you get iTunes to download, you will have to Configure Nortons to accept iTunes and Qucktime or it will block it from launching.
I dont mean to be rude, but why did you not get an XP cd with your new computer? What if you have to reformat you computer? I dont think its even legal to sell a computer without the OS discs. Did you buy a Dell or something?

Email "To Field" freezes or non responsive when sending Picture

Hi Everyone,
Has anyone experienced this? Go to Photos, and try to send the picture via email. The phone will do the transition, taking the photo into an email screen. Carefully tap on the "To field", mine will not respond unless you touch anywhere else of the screen and go back to the To feild.
For example, touch the CC feild or the subject field and go back to the To Field.
I hope that the description above is clear enough.

I have noticed a delay while emailing photos. I can't say that I have to touch any other field(s). I find that I just have to wait a nano-second longer. It seems that the phone may still be processing the "embed" in the email.

Cusrsor Freezes up and is non responsive- Solution?

I am using a mouse with my newly purchase C2D MBP and still from time to time, getting the non responsive frozen cursor. As far as I can tell, there appears to be no rhyme or reason to this. This is my second computer. First there was an odd low pitch beeping sound coming from the left side near speaker as well as the non responsive frozen cursor. Exchanged the computer for exact same model I have now. No longer have the beep but noticing lately there is still the non responsive frozen cursor problem I had with the original one. The Apple solution as far as disabling track pad really has no relavelance to the problem I am experiencing with my computer as well as I see from others in this discussion. I'm not sure what to do at this point. Any suggestions?
Macbook Pro C2D MBP Mac OS X (10.4.8)

1. Try unplugging the mouse and plugging it back it when it freezes.
2. Note the exact time if freezes and check your system logs in your Console application for clues.
3. Boot from your system install DVD, play around with the mouse awhile and see if you can get it to freeze. This will help determine if it's software or hardware related.
4. You could have some bad sectors on your hard drive. Back it up and do a "Zero all data" reformat. Then clone everything back.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
 An Apple User Group 

Why does iCloud email run so slowly in Firefox? Typing is frequently stopped and "non-responsive" shows up and everything freezes for a while

Why does iCloud email run so slowly in Firefox? Typing is frequently stopped and "non-responsive" shows up and everything freezes for a while. Doesn't happen with Outlook or Google?

Hi,
You can consider the [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] feature via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''. If it is okay, you can then install the Mozilla Archive Format add-on.
If you have security software installed you can try to delete all existing entries for Firefox and its sub processes in the different configuration modules and try to fully trust/allow Firefox afresh. Even after network access is completed, Firefox would still need unlimited access to its disk cache/memory as well as its files. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewall Configuration]

"non-responsive script" -- appears on screen/ extreme slows down or freeze/field can appear as many as 7 times each time i click on stop "non-responsive script"/each time the field returns immediately on screen.Frustrating!I dislike freeze or slow...

I researched the net and a lot of people are having the same problem, but did not find answers.
1. I turn on the PC and experience very slow to open firefox.
2. Then a field pops up "Non-responsive script may be what is slowing down your computer". There is computer language written in the field. In this field are 2 small fields to click on: "continue" or "stop script". I can click on stop or continue numerous times and no reaction. Then I click on close no reaction. Then finally it goes away only to pop back up as many as 6 or 7 times. It can occasionally take as long as 20 min. to open the browser. Other times the computer is just slowed down.
3. There appears to be no pattern as to when this "non-responsive script" field can appear. Even when I first turn on the PC and have not opened the browser yet it can appear in the upper left hand corner of the screen.
4. Any suggestions or help you could provide would be appreciated.

I researched the net and a lot of people are having the same problem, but did not find answers.
1. I turn on the PC and experience very slow to open firefox.
2. Then a field pops up "Non-responsive script may be what is slowing down your computer". There is computer language written in the field. In this field are 2 small fields to click on: "continue" or "stop script". I can click on stop or continue numerous times and no reaction. Then I click on close no reaction. Then finally it goes away only to pop back up as many as 6 or 7 times. It can occasionally take as long as 20 min. to open the browser. Other times the computer is just slowed down.
3. There appears to be no pattern as to when this "non-responsive script" field can appear. Even when I first turn on the PC and have not opened the browser yet it can appear in the upper left hand corner of the screen.
4. Any suggestions or help you could provide would be appreciated.

Sat A500 - keypad/mousepad freeze - cursor and typing spaces non-responsive

Issue with my new notebook, several times the cursor has become non-responsive to the mousepad, and whatever is on the screen fails to recognise me typing on the keyboard. This seems to happen whilst I am using the mousepad.
I've hit the mousepad on/off thinking this may have been bumped, but it doesn't affect the failure to respond.
Could I be performing some function I'm not aware of? Any other ideas?

It is not easy to understand what is wrong there and such issues can be checked testing all this.
With original preinstalled OS touchpad should work except it is disabled with small button or with FN+F9 key combination.
This with typing is also a little bit mysterious for me. If you use several windows (several different applications) be sure you try to type when the window is active.
Please don't understand me wrong but best thing you can do is to ask somewhere for help. Best address is Toshiba service. They can put the notebook on the desk and check what happen exactly.
Here on this virtual world I can just say: if you want to test it on proper way reinstall OS using HDD recovery image (factory state) and test functionality again. By default everything should works well. If not there must be some hardware failure.

Crashing, pages freezing up, and non-responsive scripts

I'm having issues with pages locking up, non-responsive script messages popping up, Firefox flashing in and out, and now with a recent update my Firefox is crashing.

Can you tell us what the script errors say, or create a clip.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!

Now that I was sent by Microsoft to your download update site to get the latest version 4.0.1, Firefox crashes (becomes non-responsive) before opening any site page I try. When will you fix this problem?

For two weeks I have tried to use your automatic download of the latest version 4.0.1. It would sit there telling me it is trying to connect to the download computer for hours, several times overnight. Then, it became non-responsive and error messages were sent to Microsoft who directed me to your download site. After downloading your latest version several times, the new page would open. After selecting a bookmarked site, it would open (sometimes only partially) but when I tried to scroll down, it would freeze up and become non-responsive, again prompting error messages to Microsoft. They must be getting a kick out of this. I'm running a Gateway 7200S desktop with Microsoft XP and Intel single range Pentium 4 processor. I have been using your Mozilla Firefox as my default browser for several years with much satisfaction. Unfortunately, whatever upgrades were made have rendered it useless for me.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

HT1414 My ipad is non responsive to touch. I have tried updated the software and restoring the device to factory setting and it still does not respond.

My ipad2 is non responsive to touch. I have updated the software using ITunes and have restored the device to factory setting and it still does not resonse. Has anyone had this problem? What do you suggest?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Non responsive Flash Player

How do I resolve a non responsive Flash Player plug in? Message received is Flash Player is not responding, do you want to continue or close?" At different times, have selected continue, close or just wait a minute and the message goes away. Sometimes the computer will freeze. Using current version of Firefox and the 16.0 Flash Player. Have restarted Firefox, reinstalled Flash Player, checked our router/modem. The message shows up constantly.
Thanks in advance for your help!

1. Download the following files (Right click and "Save Link as"):
Shockwave Player Uninstaller
Flash Player Uninstaller
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Shockwave Player 12 FULL Installer (Other browsers)
You'll need to use this link (Shockwave Player 12 ActiveX FULL Installer) WITH IE to install the ActiveX Shockwave FULL Installer. There isn't a direct download link available. Save the FULL installer if ti allows you. If not you'll HAVE TO revisit the link to install it after step 9 below.
2. Reboot.
3. Run the Uninstallers from your Downloads folder, to remove BOTH Flash Player and Shockwave.
4. Go to: C/Windows/System32 and delete the Macromed folder.
5. Go to: C/Windows/SysWOW64 and delete the Macromed folder.
6. Open your Windows Registry Editor (Start>Run or press the Windows key+r. Type "regedit" [minus the quotes] and click OK.
7. In the Registry Editor, go to: HKEY_LOCAL_MACHINE/SOFTWARE and delete the Macromedia folder.
8. Go to: HKEY_CURRENT_USER/Software and delete the Macromedia folder.
9. Close the Registry Editor and empty your Recycle bin.
10. Run the Shockwave FULL Installers first, and THEN the Flash Player Installers. These are offline installers and will require no connection during the process.
If problems persist, try disbaling other plugins and extensions, to determine if one or more is conflicting with Flash and Shockwave.

IPad becomes non responsive after every file sync

I have a large collection of books and music. My ipod will sync everything without a problem. Every time I try to sync my iPad it freezes and becomes non-responsive after every file. I'll get one file on there and then have to keep clicking to get itunes to respond again. What is up with this?

Hi,
Help here for Frozen or Unresponsive iPad
Carolyn

Apple TV non responsive

We have had out appleTV for less than a year. In the last week the menus have become non responsive. Nothing moves it freezes then restarts and asks me, what language, what resolution, then either to restart, run a diag, or factory restore. I tried to restart, the worked for a couple of days, then it reset itself again, I ran the diag, it says that there is a problem with ethernet networking. Now I am doing a factory restore. Does anyone know what causes this problem?

Is there an ethernet cable plugged in or is it reporting an error even though you're not using it?
Does this happen randomly or when watching specific things, some video encoded with incompatible rsettings can apparently cause reboots.
To be honest if it's under a year old and still under warranty probably best just to take it to an Apple Store for a replacement. Apple has a media event on 1st September, might be worth seeing what they release before taking it back assuming you don't solve this in another way.

Home Hub v1 non-responsive user interface

I haven't used the home hub for a couple of years, but because of ongoing IP profile problems I've got it out of storage to use in place of my Draytek 2600.
Using the internet works fine, but more often than not when I'm trying to configure application sharing, or fixed IP addresses, etc. the hub user interface just freezes and won't respond. Only solution is to turn the hub off and back on.
Is there a fix to this problem of a non-responsive hub user interface?

tarbat wrote:
Higmeister wrote:
The white Hub 1.0?
Reset it to factory defaults by holding the wireless ass. button on the back of the hub down until all the lights go off and then try again.
Yes, I believe it's a Hub 1.0. It's white, and very old.
Keith_Beddoe wrote:
What software version is it currently on? If its been in storage it probably has not been updated.
It says firmware version 6.2.2.6. Is that the latest?
No, but it's the last version that allowed telnet access. Mine's locked to that version for that reason.
I do find the browser interface sluggish at times, but I don't use it much as the telnet/CLI allows for much more control and configuration.
Official firmware version details at:
http://bt.custhelp.com/app/hub/c/346,1887,1892/a_id/9377

Freezing or Non-responsive

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