Freezing phone and non working keyboard

I just got my first Iphone, its the 3GS. Everything is good with it except that every once in awhile, certain parts of the screen (specifically when using the keyboard) stop working. I woud try and type a certain letter and it wont work, but the others work fine. I went to the ATT store i bought it from and they said to go to an apple store. I dont live close so i was hoping someone can confirm this as an actuall problem or help me fix the problem so i dont have to make the trip.

Have you tired anything to troubleshoot the issue?
If not here are some ideas.
First you can try Apple's troubleshooting assistant:
http://www.apple.com/support/iphone/assistant/phone/
And then here is Apple's support document for troubleshooting:
http://support.apple.com/kb/HT1737
If that doesn't help then look into making a trip to the Apple Store where they will probably replace the iPhone if they are unable to fix it. I would highly suggest making an appointment with the genius bar that way you are guaranteed to see somebody for your issue and won't have to wait around for too long.
http://www.apple.com/retail/

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