Freezing up and blue screen on iPhone 5S - help???

My iPhone has started going slow and freezing up, then a blue screen appears and my phone reboots again (especially if I've been on apps like Notes/Calculator/Calender for any length of time) I don't really fancy having to back up then restore my whole phone again considering it's quite new and wondering if there's any other way of sorting it rather than having to get it sent away or a new one sent out.

It's a jailbreak which is associated with this problem
If it isn't jailbroken, you should try these steps as needed:
1. Reset phone (no data loss): press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears
2. Settings > General > Reset > Reset All Settings
3. Restore iOS using iTunes, also restoring a backup
iTunes: Restoring iOS software
4. Restore iOS as a new iPhone, without restoring a backup
5. If restoring as new doesn't help, there is a hardware problem that needs evaluation by Apple or an Apple authorized service provider.

Similar Messages

Recovery problem and blue screen .. i need help

i have mac book pro 10.6 . the system is been down for around 7 days and can not fix it . when it's start up i found blue screen and can not access to anything because all my apps are hide. also i can not access to safe boot .
i'm trying to recover the system but i tried to click on command + option but i could not find recover HD option there is only one option . also i dont have recover cd to recover the ssystem i'm trying to fix it by using command line but it doesn't work as well
i have used this command line via click on command +s :
munt -uw /
rm /var/db/ .applesetupdone
shutdown -h
but this command only create for me new user ... i'm gonna loss my minds because of many youtube videos . please help me

Try the procedures in this support article:
http://support.apple.com/kb/TS2570
Ciao.

Does anyone elses iPhone 5 just randomly shut off or freeze on a blue screen after only having it for a week??

I got a white 16G iPhone 5 last Sunday (Jan 6th 2013) and I have already been on the phone with apple once and in the store twice about this issue. The phone randomly shuts itself off or freezes on a blue screen for 5-30 minutes at a time. Apple reset my phone thinking that would fix the issue, it didnt. I went into the Sherway location while it was frozen and they told me i couldnt get an appointment until tomorrow so ill have to wait... I'm hoping that they just gave me a dud of a phone and that when i go back in tomorrow they will just give me a new phone because this is getting ridiculous. if this problem continues once they finally give me a new one than i suggest that no one else buys the iPhone 5. I had the 4 and had only one problem in a year and a half, and i've had more in one week with this model. Let me know if anyone else is experiencing this too or if my phone is just a dud.

First I would try restoring from your backup. If that does not work I would restore to factory-new condition and manually add apps and other things back on since there may be something corrupted in your backup.

IMac G5 PowerPC boots up and freezes at light-blue screen

PowerPC G5 20" iMac, 2.0GHz, +260 GB harddrive, 2 GB of DDR SDRAM
Leopard OS 10.5.6
Computer starts up and freezes at light-blue screen. Mouse still moves, bu no keyboard commands work. Only holding the power button will shut down the computer.
Tried the following:
- Able to boot into Safe-mode only.
- Ran OS Disk Utility to repair permissions and also MacTuneUp 3.6.0, and no change
- Tried changing start-up to boot from OS 10.5.6 DVD and still freezes with light-blue screen. Safe-mode allowed me to run Disk Utility but no difference.
- If I leave the frozen light-blue screen, eventually the iMac power-saving mode darkens the screen, until I move the mouse (then light-blue again and still frozen).
- I left my iPhone connected to the iMac, and when starting up the computer the iPhone started charging. When the light blue screen froze the iPhone stopped charging.
- tried starting computer with Options + Command keys
- tried + Options-Command-P-R untill you hear two beeps: Reset NVRAM (restart 3x)
- tried Resetting the SMU > Unplug all cables from the computer, including the power cord. > Wait 10 seconds.> Plug in the power cord while simultaneously pressing and holding the power button on the back of the computer. > Let go of the power button. > Press the power button once more to start up your iMac.
Questions:
> When booting from OS 10.5.6 DVD, Should I run Time Machine Restore system from Backup?
> I can work fine in Safe-mode all day, but limited resources. Is this a software or hardware issue?

Based on what you have you tried I would guess it is hardware problem.
First iMac's without camera and with GeForce FX 5200 graphics card are known of having capacitor failures which can cause the machine either to become unstable in different situations or fail to boot up at all. I have repaired many of them and changing capacitors brought completedly dead iMac (no power, no nothing) up to life so capacitors mean a lot.
Second and third it's mainly the graphics card which fails, causing the machine to fail to boot, become unstable or boot with artifact patterns in picture.
There has also been power supply issues and Apple did issue a recall back then, I think you can still find article about it and check if your machine has serial number which fits to that recall problem. This way you could check if you should suspect power supply going bad.
Capacitor problem is usually easy to identify (open up the case and look if those can-like things are bulging or swollen) and quite easy to repair if you have bit experience in computers and soldering, iFixit.com provides great disassembly instructions. Graphics card problem is harder to identify because in that case it is the solder which breaks under the graphic chip so you cannot actually see the defect. It is also harder to repair atleast if you want the machine to work long time after that repair. Basically you would need to heat the GPU enough to reflow solder connections.
Because the machine can boot into safe mode I'm suspecting that you have some of these issues I described, safe mode does not utilize hardware at full power and disable full graphics acceleration for example.

IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

If nothing else works, you might try this one. It has worked for many others ...
Use iTunes to do a reset to factory default condition. Always be sure to do your backups before fiddling with your iPad. You might do both the iCloud and the iTunes backup, just to be sure!
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414
Various issues from many different users have been solved by this. I've lost count on how many have been helped by this, so far. But, it doesn't mean EVERYONE will be helped, but I've seen a whole lot. You can only try and see ...
iPad 2 and iOS 8.0.2 Problems
For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
Here's one person's solution which will help a lot of iPad 2 users!
keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
SOLVED: IOS 8 Issues on iPad 2:
I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
THE FIX: FIRST, be sure you have a current iCloud backup of your device. Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now! :-)
Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

HT1688 Does your iPhone 4 freeze up and or screen enlarges and freezes.

iPhone 4 freezes up and changes screens, drops calls, won't hang up

HI!!!
I have an Iphone 4 for 3 years now on and when now I turned on the screen freeze. It doesn't have the screen cracked and it doesn't have any damages of any kind. I did the reset with the home and sleep button and doesn't work. I did the restore process with Itunes and still freeze. I don't find any other different solution to this problem. Is there any other different process that I can do? PLEASE let me know.

Macbook won't shut down or restart. it freezes at the blue screen.

first time this happened i didn't notice. But then everytime I shutdown my macbook it freezes at the blue screen until all the battery is dranged, so I have to shut it down by pressing the button. Then I tried to restart it and the same thing happened!
I don't remember downloading any new apps that night that might have caused this.
please help.
Mac OS X 10.6.7

Hi. Try these steps.
http://support.apple.com/kb/ts1545
Good luck!

Desktop freezes to solid blue screen. Why?

Computer will freeze with solid blue screen slightly descending to lighter blue at bottom with horizontal (very faint) lines. Please help. Not computer savvy. Can't afford professional tax hourly rate. Thank you thank you.!!

If your data isn't backed up, and you don't have another Mac, you may have to save up and splurge to save your data first with data recovery program and an external hard drive:
https://discussions.apple.com/docs/DOC-1689
Before doing any more troubleshooting.
If you want to do something that has minimal risk to your data, but still can be more risky than using a data recovery tool directly, if the hard drive is marginal, see this tip on repairing directories:
https://discussions.apple.com/docs/DOC-6412
If you have replaced the PRAM battery in the last 4 years, you can try resetting the PRAM:
http://support.apple.com/kb/HT1379

I am getting frequent lock-ups and blue screens during boot up. The lock ups occur during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button. Ideas?

I am getting frequent lock-ups and blue screens during boot up on my Mac Pro. The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
I had the Mac Defender malware and I have used apple jack but still having issues.

I am getting frequent lock-ups and blue screens during boot up on my Mac Pro. The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
I had the Mac Defender malware and I have used apple jack but still having issues.

Dmp file and blue screen error Windows 7

Hi,
Just wondering if someone can tell me how to read the dmp file created after the blue screen appears ?
I have just recently upgraded my Toshiba P300 from Vista 64 bit to Windows 7 Home Prem 64 bit.
I dont know why Windows 7 keeps crashing and so far I have no idea of how to open the .dmp
file (I have zipped the dmp file and attahced below).
http://cid-7a99d6152c55359c.skydrive.live.com/self.aspx/.Public/minidump/022710-26223-01.zip
The message that I been given so far says :
Problem signature:
Problem Event Name:                        BlueScreen
OS Version:                                          6.1.7600.2.0.0.768.3
Locale ID:                                             3081
Additional information about the problem:
BCCode:                                               a
BCP1:                                                    FFFFF6FC40052000
BCP2:                                                    0000000000000002
BCP3:                                                    0000000000000000
BCP4:                                                    FFFFF80002E62322
OS Version:                                          6_1_7600
Service Pack:                                       0_0
Product:                                               768_1
Files that help describe the problem:
C:\Windows\Minidump\022710-26223-01.dmp
C:\Users\Caroline\AppData\Local\Temp\WER-125393-0.sysdata.xml

I have try step 1 and didnt boot up the window normaly...same thing happened
Window 7 is loading...then boom the screen failed and blue screen appear...
there is the latet crash report
Version=1
EventType=BlueScreen
EventTime=129810543666556864
ReportType=4
Consent=1
ReportIdentifier=9fb6a978-99f3-11e1-9b67-fa9a72be4846
IntegratorReportIdentifier=050912-14508-01
Response.type=4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3084
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=a
Sec[1].Key=BCP1
Sec[1].Value=0000000000000000
Sec[2].Key=BCP2
Sec[2].Value=0000000000000002
Sec[3].Key=BCP3
Sec[3].Value=0000000000000001
Sec[4].Key=BCP4
Sec[4].Value=FFFFF8000308BB7E
Sec[5].Key=OS Version
Sec[5].Value=6_1_7601
Sec[6].Key=Service Pack
Sec[6].Value=1_0
Sec[7].Key=Product
Sec[7].Value=256_1
File[0].CabName=050912-14508-01.dmp
File[0].Path=050912-14508-01.dmp
File[0].Flags=589826
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\050912-14508-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-27253-0.sysdata.xml
File[1].Flags=589826
File[1].Type=5
File[1].Original.Path=C:\Users\Moz\AppData\Local\Temp\WER-27253-0.sysdata.xml
File[2].CabName=Report.cab
File[2].Path=Report.cab
File[2].Flags=196608
File[2].Type=7
File[2].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe
ive also have got a AI SUITE II crash...
Version=1
EventType=APPCRASH
EventTime=129809041249476693
ReportType=2
Consent=1
UploadTime=129809041250516752
ReportIdentifier=ddea075d-9895-11e1-9a9f-eb38eba38a41
IntegratorReportIdentifier=ddea075c-9895-11e1-9a9f-eb38eba38a41
WOW64=1
Response.BucketId=2555721005
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AI Suite II.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.40
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17651
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e211319
Sig[6].Name=Exception Code
Sig[6].Value=0eedfade
Sig[7].Name=Exception Offset
Sig[7].Value=0000b9bc
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3084
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
UI[3]=AI Suite II has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\WINTRUST.DLL
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[7]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.DLL
LoadedModule[13]=C:\Windows\system32\VERSION.DLL
LoadedModule[14]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.DLL
LoadedModule[15]=C:\Windows\syswow64\GDI32.dll
LoadedModule[16]=C:\Windows\syswow64\USER32.dll
LoadedModule[17]=C:\Windows\syswow64\LPK.dll
LoadedModule[18]=C:\Windows\syswow64\USP10.dll
LoadedModule[19]=C:\Windows\system32\MSIMG32.DLL
LoadedModule[20]=C:\Windows\syswow64\SHELL32.DLL
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\syswow64\OLE32.DLL
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.DLL
LoadedModule[24]=C:\Windows\system32\IMM32.DLL
LoadedModule[25]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[26]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[27]=C:\Windows\system32\rsaenh.dll
LoadedModule[28]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[29]=C:\Windows\system32\ncrypt.dll
LoadedModule[30]=C:\Windows\system32\bcrypt.dll
LoadedModule[31]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[32]=C:\Program Files (x86)\ASUS\AI Suite II\AsMultiLang.dll
LoadedModule[33]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[34]=C:\Program Files (x86)\ASUS\AI Suite II\ImageHelper.dll
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[36]=C:\Windows\system32\USERENV.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\GPAPI.dll
LoadedModule[39]=C:\Windows\system32\cryptnet.dll
LoadedModule[40]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[41]=C:\Windows\system32\SensApi.dll
LoadedModule[42]=C:\Windows\system32\Cabinet.dll
LoadedModule[43]=C:\Windows\system32\DEVRTL.dll
LoadedModule[44]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[45]=C:\Windows\system32\WINHTTP.dll
LoadedModule[46]=C:\Windows\system32\webio.dll
LoadedModule[47]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[48]=C:\Windows\syswow64\NSI.dll
LoadedModule[49]=C:\Windows\system32\credssp.dll
LoadedModule[50]=C:\Windows\syswow64\mswsock.dll
LoadedModule[51]=\\.\globalroot\systemroot\syswow64\mswsock.dll
LoadedModule[52]=C:\Windows\syswow64\WININET.dll
LoadedModule[53]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[54]=C:\Windows\syswow64\iertutil.dll
LoadedModule[55]=C:\Windows\syswow64\urlmon.dll
LoadedModule[56]=C:\Windows\system32\Secur32.dll
LoadedModule[57]=C:\Windows\System32\wshtcpip.dll
LoadedModule[58]=C:\Windows\System32\wship6.dll
LoadedModule[59]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[60]=C:\Windows\system32\WINNSI.DLL
LoadedModule[61]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[62]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[63]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[64]=C:\Windows\system32\uxtheme.dll
LoadedModule[65]=C:\Windows\system32\DNSAPI.dll
LoadedModule[66]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[67]=C:\Windows\system32\rasadhlp.dll
LoadedModule[68]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[69]=C:\Program Files (x86)\ASUS\AI Suite II\AssistFunc.dll
LoadedModule[70]=C:\Windows\system32\PROPSYS.dll
LoadedModule[71]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[72]=C:\Windows\system32\apphelp.dll
LoadedModule[73]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[74]=C:\Windows\system32\wpdshext.dll
LoadedModule[75]=C:\Windows\system32\WINMM.dll
LoadedModule[76]=C:\Windows\System32\shdocvw.dll
LoadedModule[77]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[78]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[79]=C:\Windows\SysWOW64\OLEACC.dll
LoadedModule[80]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[81]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[82]=C:\Windows\system32\ntmarta.dll
LoadedModule[83]=C:\Program Files (x86)\ASUS\AI Suite II\pngio.dll
LoadedModule[84]=C:\Program Files (x86)\ASUS\AI Suite II\AsAcpi.dll
LoadedModule[85]=C:\Program Files (x86)\ASUS\AI Suite II\asacpiEx.dll
LoadedModule[86]=C:\Windows\system32\RpcRtRemote.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-1739246291/nBucketTable=1/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=AI Suite II
AppPath=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe

Freezing, Restarting And White Screen

*Freezing, Restarting And White Screen:*
All these things happen at any time what
ever I do. I've restored my a million times
and nothing seems to work.
SPECS:
2nd Generation
iPod Touch
OS 4.1
Please Help ):

Welcome to the discussions,
did you already delete the ipsw software file on your computer to make iTunes download a new copy from the Apple server to restore your firmware from?
Also try to restore without using the existing backup, it might contain damaged files causing the behavior of your ipod.
iwps files are stored here:
XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
7 and Vista: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates

Can Motion 5 replace a green screen and blue screen in the same shot?

Can Motion 5 replace a green screen and blue screen in the same shot? I would like to replace a green screen with one image, and a blue screen with another.

Fox gives a good example for keying green & blue (or any other color) from the same shot. I'd suggest doing a few things to get better accuracy.
First, the motion keyer always removes the color it detects the most of by default (blue/green). You can override this by setting the Strength parameter to zero, then use the Color sample tool to select the color you want. The advantage is motion will do a good job of targeting only the hue (color) that you want to remove and set an appropriate starting softness. It also will remove spill based on this color. Looking at Fox's example movie and the shot, I'd approach the same shot this way:
Remove the Blue
1. Apply the keyer and set the strength to zero.
2. Use the Sample Color tool and select the blue (or other color) to be removed.
3. Decrease the spill level (if needed). In Fox's example the spill from the blue glasses is going to be minimal, especially compared to the green screen, your shot may need different adjustments. Only de-spilling what you need to will give you more accurate color right away and minimize additional color correction that might be needed later.
4. Use the Color selection tools (Chroma wheel/Luma bar) to fine tune. Ideally you want a minimal tolerance, the inner selection, with a nice fall off, the outer selection. Try with the Scrub boxes setting first, then switch to manual if you need more control. Again see Fox's example.
Remove Green
It's the same as the blue, you could apply the keyed to the same clip or a parent group, at this point it's many user preference.
With these techniques you can remove any color from a shot or create a mask based on a color. BTW, as you are learning to use the keyer I'd highly recommend having the Color Selection open so you can see the graphs. These give you real time feedback as you make selections and changes with the Strength, Refine and Color selection tools. Watch what happens as you make selection or changes, sometimes the problem area is actually in the brightness not the color, or the softness may change more than the tolerance selection. Observing what is happening in these graphs will help you figure out wha to change and speed things up.

Cropping and Blue Screening - 2 unrelated questions.

1) When I straighten a still in Canvas by using the wire frame, to make a house level, say, the cropping lines, naturally, move with it. So a cropping line at an angle will give me a slanting top and bottom line. So how can I crop it so that the picture has a square aspect? Is the only recourse to go back to the original site for the picture, GIMP or iPhoto, perhaps, crop it there and re-import the photo into FCE? Or is there a quicker way?
2) I have added a number of videos above my main video to show, for example, falling snow, and eliminated their black background by Modify - Composite Mode - Screen. Very easy and by no means unusual. So, my question, is, why all the fuss about green and blue screening? Setting it up seems troublesome. A black background for the purpose is much easier to make, and, for that matter, easier to find. I looked down my back yard this morning and this side of the creek are jet black bushes which would seem ideal for such a purpose. This seems such a no-brainer that I think I must be missing something. But it is curious.
Allosaurus

1) I shall immediately turn to the garbage matte section in your book - I'm sure I remember seeing one - and work it out from there. And here I always thought a garbage matte was that rug I bought in Cairo.
2) A black screen. That does give me a thought. When I return to my upcoming masterpiece, " "Orrible Murder at the Castle Doom" I could put one of my granddaughters in a black suit, photograph her against a black background and Voila! a floating head. I wonder if they give out Oscars for original ideas?
Once more. Thank you.
Allosaurus

Blank Black Screen And Blue Screen. Do I Need To Do Reflow To Ati Chipset?

Hello i want to tell you my problems and what i did until now.
I have hp pavilion dv3 4150st. I was using win7 64 bit . and i was geting an error that says "display driver amd driver stopped responding and has successfully recovered".I started to get this eror often . And a few days later my pc startet to get blue screen errcor after a few second later than display driver error. . And after 2-3 blue screen error i lost my screen. It was blank black . when i restart pc the screen was blank black. there was no image. When i started to fix another monitor, i saw screen . And i installed the win 7 with another external monitor. Bu i had still black screen after install the windows.. Itand was still black after i remove the ectgernal monitor. I installed bios again but i had still black screen. And i tried the install ati display driver after installing windows . But after i installed the display driver, i had the blue screen error again. And now i have still both blank black screen and blue screen problem.
I cleaned the motherboard. I resetted bios. I installed bios. i installed windows again. i installed ati display driver.But these couldnt solve the problems. Please can you tell me what can i do now ?

Hi beginner_2012,
Thank you for your post, I will do my best to assist you.
I grasp that you were getting the error "display driver amd driver stopped responding and has successfully recovered" quite often. Then a few days later you got the blue screen then the above error message, after 2 -3 more errors the screen is now blank or black. Here is a document to assist you with this. Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
Sparkles1
I work on behalf of HP
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