Freezing up restart after downloading latest software

I have the 4gb first gen and had been running the old software version for both iTunes and the iPod (worked fine for years) Certain songs in the iTunes Store wouldn't download (error msg. saying "latest version needed") so I downloaded the latest 7.6.2.9 all the songs transferred ok to iTunes. Updated the iPod to 1.3.1 and it froze up. I was able to RESTORE, the songs load up, and it gets to the part where you set up "English" and freezes up. Anyone that can help - many thanks. I've done the RESTORE twice now.
[email protected]

Mods - should I just send it to Apple?

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Freezing up restart after downloading latest software-Sorry for double post

I have the 4gb first gen and had been running the old software version for both iTunes and the iPod (worked fine for years) Certain songs in the iTunes Store wouldn't download (error msg. saying "latest version needed") so I downloaded the latest 7.6.2.9 all the songs transferred ok to iTunes. Updated the iPod to 1.3.1 and it froze up. I was able to RESTORE, the songs load up, and it gets to the part where you set up "English" and freezes up. Anyone that can help - many thanks. I've done the RESTORE twice now.
[email protected]

This is a user forum, therefore the Moderators will not respond (unless you type something inappropriate). Apple employees may help, if they choose. Make sure you have iTunes 7.7. Try to erase your iPod (using Disk Utility, or Windows Explorer), then restore it. Also, do not post your email address (or any other personal information).

IMac unable to restart after downloading latest software update (including iTunes 11.2)

My system is a mid-2007 iMac (Intel) with latest software updates always promptly installed (OSX Mavericks, etc) and 320 GB internal HD, 4GB Ram.
Today the software updater informed me that an update to iTunes was available and so I allowed it to download the update and then restart the computer. The restart was not successful - the computer display will show the status window progressing as the update is installed and then nears completion, but will freeze at the apparant point of completion and the restart will not complete. I tried restarting several times and it always hangs up and does not complete.
I then ran the Disc Utilities program - first time I ran it, it identified disc problems with the internal HD and proceeded to repair them. Following that I trried to restartt and it ran into the same difficulties and did not restart. Subsequently I ran disc utilities and it reports the internal HD to be fine. I've also tried several times to boot the computer and restore from my Time Machine backups and it will not complete the restore. I do get to the screens where I can select the volume to restore from, the volume to restore to, and so forth. After these efforts were not successful, I finally tried to re-download OSX and do a clean system restore, it progressed nearly to completion and then aborted the system installation without completing.
Since having this problem I've therefore been unable to use the computer in Mac mode. I had just about concluded that my hard disc must be replaced, when I decided to see if I could restart running Windows (bootcamp), and I was able to do that successfully. The hard disc is therefore not damaged, or at least the partition of the hard disc used by Windows is not damaged.
Is my most likely option to replace the hard disc or is there something I can still do, in order to see if the hard disc can be restored using a saved backup, before I replace it?
I have the further complication of finding that the Apple store will not replace the hard disc for my computer because it is over 5 years old. I can probably locate a shop such as Best Buy locally who can do that, or I can simply purchase an external hard disc and use that as my primary hard disc until I either replace the internal hard disc or simply replace the computer. Since it is a 7 year old iMac, it would not be surprising to have to replace the hard disc after this length of time. I also see that there are instructions available online to explain how to replace the internal hard disc myself, but I'm unsure at this point whether or not I want to do it myself.

Lacking any responses to my initial post above, I will briefly update how I resolved this issue today.
Installed new external hard disc, 1 TB WD My Passport for Mac, and straightforward setup involving first installing current OS X operating system, then system migrator utility to rebuild the same setup as saved in latest Time Machine backup. The whole process was somewhat time consuming due to my internet connection speed and USB data transfer speeds but it went without any issues. The computer now boots up and operates identical in all respects to how it did before the problem occurred.
Regarding the internal HD of my iMac, if I now run Disc Utility to verify the disc, it reports "appears to be OK". However, viewing the disc usage in "About This Mac" window, it displays as entirely empty. Opening it in the finder also shows only a "Apple Hot News.mbox" file and a single .jpeg image, and .nothing else.
Interestingly, the Bootcamp partition of my iMac's internal HD continues to work fine and appears unaffected by the problem. I use bootcamp rarely but still will plan to set up a replacement bootcamp volume on the new hard disc soon, in order to take its place.
That the problem surfaced coincident with the software update may have been nothing more than bad luck? At this point I have no reason to suspect that the softward update had anything to do with the difficulties.

Anyone having problems getting CD covers to print after downloading latest software?

Anyone having problems getting CD covers to print after downloading latest software?

Lacking any responses to my initial post above, I will briefly update how I resolved this issue today.
Installed new external hard disc, 1 TB WD My Passport for Mac, and straightforward setup involving first installing current OS X operating system, then system migrator utility to rebuild the same setup as saved in latest Time Machine backup. The whole process was somewhat time consuming due to my internet connection speed and USB data transfer speeds but it went without any issues. The computer now boots up and operates identical in all respects to how it did before the problem occurred.
Regarding the internal HD of my iMac, if I now run Disc Utility to verify the disc, it reports "appears to be OK". However, viewing the disc usage in "About This Mac" window, it displays as entirely empty. Opening it in the finder also shows only a "Apple Hot News.mbox" file and a single .jpeg image, and .nothing else.
Interestingly, the Bootcamp partition of my iMac's internal HD continues to work fine and appears unaffected by the problem. I use bootcamp rarely but still will plan to set up a replacement bootcamp volume on the new hard disc soon, in order to take its place.
That the problem surfaced coincident with the software update may have been nothing more than bad luck? At this point I have no reason to suspect that the softward update had anything to do with the difficulties.

After downloading latest software update i phone 5 sreen images are zoomed in cant correct

after downloading the latest software update on my i phone 5 the screen images appear zoomed in i cant uses the phone

Double-tap the screen with three fingers to reduce the magnification. Go to Settings > General > Accessibility > Zoom and turn this OFF.

Problem after downloading latest software update

Just downloaded the latest software update and it has totally fried my Z10. Can't turn it on, doesn't charge. Has anyone else had this problem?

Hi Agrajag17,
Welcome to the BlackBerry Support Community.
Was the software update interupted at all? Was it a wireless update and was your BlackBerry Z10 smartphone connected to a power source during the update?
Do you see an LED light when you connect it to a power source and try removing and reinserting the battery again?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

I enjoyed firefox but had to switch to ie because firefox could not connect to my BT Home hub. Never had this problem before only after downloading latest software. I have n't tried since but would like to use Mozilla

I always used firefox but after a recent upgrade of software it would no longer load the site There was a problem with connecting through my hub. I had to use ie which works OK. I'm sorry I cannot be more specific. Maybe I could try it again. I have 2 disk VAIO and load Firefox onto disc d - not c. Reason being c is very full and I try to download everything onto D which has stacks of room

Lacking any responses to my initial post above, I will briefly update how I resolved this issue today.
Installed new external hard disc, 1 TB WD My Passport for Mac, and straightforward setup involving first installing current OS X operating system, then system migrator utility to rebuild the same setup as saved in latest Time Machine backup. The whole process was somewhat time consuming due to my internet connection speed and USB data transfer speeds but it went without any issues. The computer now boots up and operates identical in all respects to how it did before the problem occurred.
Regarding the internal HD of my iMac, if I now run Disc Utility to verify the disc, it reports "appears to be OK". However, viewing the disc usage in "About This Mac" window, it displays as entirely empty. Opening it in the finder also shows only a "Apple Hot News.mbox" file and a single .jpeg image, and .nothing else.
Interestingly, the Bootcamp partition of my iMac's internal HD continues to work fine and appears unaffected by the problem. I use bootcamp rarely but still will plan to set up a replacement bootcamp volume on the new hard disc soon, in order to take its place.
That the problem surfaced coincident with the software update may have been nothing more than bad luck? At this point I have no reason to suspect that the softward update had anything to do with the difficulties.

ITunes won't pickup iPhone after downloading latest software

I recently downloaded the latest iTunes software 10.5.2 on my macbook pro and now my iphone won't register when I plug it in.
iTunes opens but it won't show any devices.
I've googled it and it seems a number of others have had similar problems. Some advised to trash the iTunes version and reinstall it but others said they did this and it worked for the first instance but after rebooting iTunes didn't pickup the iphone again.
Before I attempt this, has anyone out there had this issue and knows how to solve it?

You have to upgrade to 10.6.8 to be able to download iTunes 11. The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. After you’ve installed that then use the 10.6.8 combo updater to finish it off. http://support.apple.com/kb/DL1399 You will need to be running 10.6.8 to access the App Store to order Lion, Mountain Lion or Mavericks. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.

TS4429 NO SIGNAL AFTER UPDATING LATEST SOFTWARE ANY HELP PLZ

got no signal after downloading latest software anyone help please

Hi norrod
If you hadn't already been to the phone shop I would have said it is most probably a hardware fault in the antenna circuitry of the phone.
Can you remember the phone being dropped at any time?
Happy to have helped forum in a small way with a Support Ratio = 37.0

After downloading latest Reader software (11) on my Mac (OS10.7.5) I cannot print pdf files on either of my two printers. How do I uninstall and reinstall the software? Adobe's instructions are only for Window devices.

After downloading latest Reader software (11) on my Mac (OS10.7.5) I cannot print pdf files on either of my two printers. I suspect corrupt software. How do I uninstall and reinstall the software? Adobe's on-line instructions are only for Window devices.

You can just drag the file to the trash. If you want you can remove the pdf plug-in from the internet-plug in folder, but that should not be necessary to correct your problem.

After downloading latest IOS7 software, phone blocked/disabled

My wife has an iphone 4S. after downloading latest IOS 7 software, phone initially blocked, now disabled. Can anyone advise

Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/HT1808

After downloading latest quicktime update, itunes store will not load

Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Hi, I am trying upgrade to Snow leopard 10.6.8 from 6.3(trying to install Lion). After downloading the software i m getting a message "can not install on the HD, install 6.5 before proceeding further. I coud not understand. Any suggestions, I appreciate.

Hi, I am trying upgrade to Snow leopard 10.6.8 from 6.3(trying to install Lion). After downloading the software i m getting a message "can not install on the HD, install 6.5 before proceeding further. I coud not understand. Any suggestions, I appreciate.

install 6.5 before proceeding further. I coud not understand.
Just what it says - install os 10.6.5 before proceeding further. You can either do so through Software Update or use the Combo update from Apple's download site.
You should repair permissions and restart your computer prior to updating and upgrading.

Can't download latest software update on my iPad 2

Can't download latest software update. Settings
Tells me its available but can't download.

What iOS are you currently running?
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 5/6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Freezing up restart after downloading latest software

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