Freezing while assessing gapless playback-crossfade checked

Every time I plug my iPod in to iTunes, it only allows me a minute or two before it starts trying to assess gapless information on my music and then iTunes freezes.
I've checked my preferences > playback and crossfade is checked. I thought this would override gapless as none of my albums are marked as gapless album. Is there any way to solve this? I've already upgraded to 7.0.1.

I have the same exact problem. It doesn't happen every time the iPod is connected though. It seems to only do it about every 3rd or 4th time the iPod is connected and the other times it skips the analysis. I've never gotten it to finish analyzing before it freezes. When this happens, I simply pull the iPod out of the dock. I get the "Device Removal" warning but iTunes thaws out immediately and I can use it again. Any thoughts on how to keep this from happening?
<soapbox>I know some folks have a use for gapless playback, but I don't and would like to have an option to turn it off completely since it doesn't seem to work properly!</soapbox>

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ITunes Freezes when determining gapless playback information

I have a library of about 10,000 songs stored on an external hard drive. I imported them all into iTunes, and then when it tries to determine gapless playback information, it always freezes. First it froze on one particular song that I removed. It went a little longer the next time but then froze on a different song. Is there anyway I can have it skip songs? Or is it freezing because of a different reason? I basically can't use iTunes because it freezes within 2 minutes of me opening it..

Welcome to AD!
I'm not sure this will work, but it's what I would try on my PC.
I would rename the folders containing those new music albums to something else. Then itunes will not be able to find them, so should skip the determining gapless info for them.
Specifically, use Windows Explorer to rename the folder they are in from "Artist A" to "Artist A re-do"
I would also check to see if another player such as WMP could play them. They might be damaged files.

ITunes Freezes on determining gapless playback information

I really would like some help, I start iTunes up it starts to check the gapless playback information, then stops and I can't do anything more, except close it out. I have tried repairing it, I have tried uninstalling then reinstalling it, nothing seems to work. Does anyone have anything else I should try?

Wow..adding to this one and will post my own. I just bought an iPhone and discovered iTunes 9 now Locks up on "Determining Gapless Playback Information". iTunes 9 worked fine prior to this as was syncing with iTouch. While it locks up on one song "Analyzing 4 of 4: Boys Boys Boys" the screen for Welcome to Your new iPhone is up but it is already locked up. I don't want to have to un-install and possibly lose my iTouch sync info. Without the iPhone hooked up iTunes just seems to lock up right away and never gets tot he Determining Gapless Playback.

Itunes crashes while determining gapless playback info

I had this problem with itunes 7 and now with 8 and its driving me crazy.
OK i have had no issues up till a few days ago. I was listening to a podcast and it had like 9 minutes to go and it froze up itunes started having the spinning beachball and it took 5 minutes before i could even get the force quit menu to come up so i could get out of itunes.
Then i reopened it and it said my libary was not an itunes libary so it began building one and it got half way though and it said determining gapless playback for sony 300 of whatever and it kept going it started slowing down then it picked up again then it froze. I saw which song it froze on so once i get itunes to quit i found the song and took it out. It sstarted up and this time froze on the song before it.
So i took out everything started a blank library and added songs one folder at a time and it got part way done but then at some point it freezes up and then every since this issue with itunes now when im typing in safari or firefox if i type to fast i get the spinning beach ball and i have to wait about 10 seconds to type again.

I am experiencing the same problem. My itunes used to freeze after several seconds of being open because certain songs would jam it on the gapless playback. However I would "X" out of this and the program would work fine. However, the first song it checks now for gampless playback jams it and as soon as i open itunes, it freezes. It does not even show that it is processing the gapless playback in the upper window. My computer also makes a "weird noise:" the hard drive turns intensely to a beat: -- -- ---- (pause of about 2 seconds) -- -- ----. I have tried reinstalling itunes, which did not work.
Mac OS X (10.3.9) 12in Powerbook 1.33 ghz

HELP! Stcuk while "determining gapless playback information"...

I installed v7 and launched it. While going through my library to scan for gapless information (or whatever) it hangs... I've tried restarting my computer and it doesn't seem to help. It always gets stuck 174 tracks into the 4000 that I have.
All my music is on an external drive. Could this have anything to do with anything?!
Please help!!!

This is the "iTUnes for windows" forum, If your doing this on a mac, you may get better help in the "iTUnes for mac" forums

Need help with this annoying "determining gapless playback information" freeze and crash error to having to hard reset my computer! Someone please help

Haven't been able to use itunes for at least 2 months now. I went to upload a newly downloaded album and now itunes freezes on "determining gapless playback information" every single time! Then i have to hard reset my mac every time as well, which i have done a good 30+ times now. Someone please help me out, it would be much appreciated. i just want to listen to my music again. Apple support is useless and just want money when it's there fault it has happened anyway by applying that useless 'determining' non sense. Please help!

This is the "iTUnes for windows" forum, If your doing this on a mac, you may get better help in the "iTUnes for mac" forums

Determing Gapless Playback Crash

I recently reformatted my hard drive, reinstalled iTunes and loaded all my music from my external HD. iTunes added all the music but freezes when it gets to certain songs while "determing gapless playback." I tried deleting the song that was causing it to freeze but that only helped until it got through about 10 songs and then got stuck again. When it freezes, I can't do anything with iTunes and have to shut it down in the task manager. I tried letting it run it's course but nothing changed after a couple hours. I can use iTunes if I get to the little "x" at the top quick enough, but that's a pain. What do I do?

I'm going to echo the complaint and add the gory details of my efforts to this thread. Then I'm going to post feedback to Apple -- iTunes(7.6.0.29) + Vista renders both software and hardware UNUSABLE.
Objective: transfer library from old machine (SRC) to new laptop (TGT) with music folder on USB hard drive
SRC: 1.8GHz P3 desktop, Windows 2000 Pro SP4, 384MB memory, 40GB disk, iTunes 7.3.2.6
TGT: 2.0Ghz P4 laptop, Vista Ultimate, 4GB memory, 100GB SATA 7,200rpm disk, 100GB 2.5" IDE 5,400rpm USB disk, iTunes 7.6.0.29
iTunes 2771 song library -- 12 purchased from Apple (under 2 different accounts), remainder ALL created as LAME 3.96 VBR -V2 (approx 192 kbps) using dBpoweramp Music Converter and manually added to iTunes music folder on SRC (before transfer)
Conversion Process
-- Export library on SRC
-- Modify Library.xml, change all "\C:\Tunes" to "\F:\Tunes" (letter assigned to USB drive determined in advance)
-- Copy music folder from SRC (C:\Tunes\.) to USB drive (\Tunes)
-- Install iTunes on TGT
-- Set iTunes options: Music Folder = F:\Tunes; NO keep folders organized; NO copy to folder when adding; NO auto-sync when iPod connected
-- Authorize TGT computer (2 accounts) on Apple Store
-- Connect iPod to TGT and "Transfer Purchases"
-- Connect USB drive to TGT
-- Import Library.xml file
-- "Determine Gapless Playback Information" (DGPI) begins after import completes, process FAILS and LOCKS iTunes
-- USB drive shows 2 seconds of activity every 60 seconds, indefinitely, but iTunes shows no sign of progress or activity
-- iTunes must be terminated via task manager
-- DGPI repeatedly failed on song from Aerosmith's Greatest album (418 of 2581)
-- Terminate iTunes, disconnect USB drive, restart iTunes
-- Deleted problematic song, reconnect USB drive
-- DGPI fails on another song from same Aerosmith album (385 of 2549)
-- Terminate iTunes, disconnect USB drive, restart iTunes, delete second problematic song, reconnect USB drive
-- DGPI fails on THIRD song from SAME Aerosmith album
-- Terminate iTunes, restart and delete all remaining songs from Aerosmith album
-- Reconnect USB drive, DGPI fails on song from Beatles Abbey Road (673 of 2531)
-- ** all songs which caused DGPI to fail are LAME 3.96 -V2 VBR (44.1 KHz, 16 bit, 2 channel) created by dBpoweramp

Can I disable "Gapless Playback?"

Apple says this feature is only available on 5G ipods. I have a 40GB iPod Photo, yet every time I sync it with iTunes or plug in in, iTunes searches all of my music while "Determining Gapless Playback Information."
It now takes forever to wait while iTunes implements a "feature" that my iPod doesn't support.
I can't find any tracks that have the gapless option selected in my library.
Is there a fix for this?

Is this info for real? Am I really supposed to go through all of my songs and copy them separately? Why do I have to go through all this? Since when is it my responsibility to make this software work?
Here's the real question, how hard is it to just plain turn that feature off? Why hasn't Apple accommodated the many that still have this problem?
It is amazing me that this problem still exists(I went back to an earlier version and didn't install 7.0.2 until I reformatted three days ago).
I guess I'll have to go back again! I am thoroughly dissuaded at Apple now.

How do I get rid of the quick crossfade in gapless playback?

I've noticed since installing iTunes 8 that there is a very quick crossfade when tracks progress from one to the other with gapless playback. I don't remember this happening before, although maybe i juts didn't notice this?
I do have crossfade disabled in Preferences, and I do have gapless playback enabled for the relevant albums, although it does occasionally appear to uncheck itself for some reason, although remains set to "yes".
(And tangentially, what a weird interface. Why are there checkboxes and then "yes/no" menus? It would seem to me that "yes" mean "checked" and "no" means "unchecked")
Anyone else notice this issue? It's really beginning to irritate me.

turingtest2 wrote:
You may get improved gapless performance for gapless tracks if you set the option to No, apply the change, then set back to Yes and apply again. This should force iTunes to reanalyze the gapless transition.
Thank you for responding. I wish I could say that that helped, but it there was absolutely no change in the smoothness of the transition from track to track after having done this.
I listen to a lot of classical music where movements progress smoothly with no break in the music. Having a sudden volume fade, no matter how brief, as the track changes to corresponding to a movement change is somewhat jarring.
I suppose I may have to look for another app. Any suggestions?

ITunes determining gapless playback information then freezing computer

I imported my music to itunes last night. My computer froze while it was trying to find the artwork then i rebooted it and now itunes keeps determining gapless playback information. It gets about three quarters of the way through and freezes in the same spot everytime. I don't know what to do.

I have the same problem - and cannot use iTunes at this point. Have about 15,000 tracks, and it got through most of them crashing which seized up the whole machine. I removed the song it crashed on which didn't fix it.

ITunes freezes when trying to determine gapless playback on Ipod.

Hi, I have quite a problem and I hope someone can help me out here.
Ever since updating to the latest iTunes, I've been experiencing problems with syncing it with my iPod. I manage my files manually. When copying files to my ipod, the files seem to transfer allright, but the whole system freezes up (iTunes not responding in task manager) when it tries to determine gapless playback.. I've tried giving it up to 3-4 hours for a single album, but nothing happens, and the files on the iPod wont play, because they are corrupt.
Is there anyway to disable this terrible gapless playback feature, it's driving me crazy.
Prior to asking this question I've tried the five r's. Same result..
Thanks in advance
4.Gen 20GB iPod Windows XP Pro

I too am having the exact same problem but I have my tracks in iTunes so I don't think this is the issue...
Did you find a fix for this? It is making it impossible for me to load any new music on my iPod

Macbook Pro running 10.6.8 and I can't update itunes as it freezes everything! It's open at 'determining gapless playback information' Please help! I've downloaded Combo and it has not help, and have had to force quit on the Mac each time I've tried!

Please help! I have already tried to use the Combo update, which I downloaded today but it has not help. Itunes then freezes at the point of 'determining gapless playback information,' no idea what to do next, please help!!

Deirdre_N,
you can download the latest iTunes (as of this writing) directly from Apple’s servers here. If you’re already running 10.6.8, then there’s no need to redownload the Combo update; iTunes is an independent download.

Itunes freezes everytime it "determines gapless playback"

whenever i open my itunes i have to exit the "determining gapless playback" function or it will freeze. the same happens when i add music to my library, and it determines gapless playback, or deterimines album art.
how do i fix this?

thank you! excellent answers to all the questions. although this is a pain for you, at least nothing
b really
alarming appears to be happening with your PC.
okay ... we'll start with the simpler possibilities.
(1) work through this document:
http://docs.info.apple.com/article.html?artnum=93444
(you've already done the repair install trick, but sometimes sterner measures are called for.)
these two references may also be helpful:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
(2) and then try this document:
http://docs.info.apple.com/article.html?artnum=93647
... and then a couple from outside the three-point circle:
http://docs.info.apple.com/article.html?artnum=300198
http://docs.info.apple.com/article.html?artnum=301946
if these don't help matters any, we can try poking around your Roxio, your CD drive and your error logs a little more closely.
keep us posted!
love, b

Iphone5 screen freezes while checking messages

I have a problem with my iphone 5; it's quite common that the screen freezes while i'm checking my text messages... It doesn't stay that way very long, just a couple of seconds (like 10 sec maybe)... And then it goes back to normal...
It perfectly works with other apps though... Has anyone had that problem before? Do you know what should be done? Should i take my phone to the Apple store?
thanks !

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Determining volume/gapless playback freezes iTunes when using NAS

I finally copied my CD collection onto a NAS/Squeezebox Server but after adding it to my library iTunes freezes trying to determine the volume and gapless playback info. The only thing I use iTunes for is moving songs onto my iPhone so I don't care about gapless playlists or the relative volume.
I've seen this issue in numerous other posts but none of the solutions have worked for me. I've tried to turn off Soundcheck in both properties and the burn menus but it doesn't help.
Any help would be appreciated.

Can you see which song iTunes is hanging on? If you can, before opening iTunes, delete (or move it) from the iTunes music directory. It may be corrupt and causing all your problems.

Freezing while assessing gapless playback-crossfade checked

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