Freezing while pressing left side of mouse pad and/or using USB port
Man...where do I start....i bought a macbook pro for my son...6 months into it, the laptop started freezing....basically if you keep it on your lap or soft surface and turn it on, while your left hand is pressing on the metal section (left of mouse area) the screen starts to act up and freezes...
I've sent this in 4 times...they replaced the battery light indicator on left side....but now when he uses the USB port on left side same issue reoccurs...
NO ONE knows what they're doing at Apple...I'm extremely frustrated...my son has been without a computer for 2 months...he's using an $500 HP with no issues...I thought Apple's were error free ? Well for the $1200 bucks i paid for it i could of boughten 2 HPs....
Not sure if anyone has seen this issue....To me, working in PCB electronics world, seems to be a solder-board issue ?
very upset!!!
I'd suggest you call the Apple Tech Support line and ask to speak to Customer Relations. It'll take a little effort on your part to get to them, but insist. Go through your story with them and I think you'll get a resolution, possibly a new machine.
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