Freezing Zen Microphoto; post h

I wanna know, how many people are having this problem?
The problem, of course, is that the player will not finish turning on AND you cannot do anything in recovery/rescue mode because selecting an option will cause it to freeze.
This has happened to me with 2 Zen Microphotos already. I thought the first time was just a coincindence or something. Howeverm after looking throught these boards, its seems that the player is just all around faulty.
See the problem, Creative Labs? We post on the forums when we have tried everything else, we've tried the recovery mode, and it freezes. Lets face it, the Zen Micro has a huge problem that needs to be corrected. It does not occur after a set period of time, but in a rather random time frame.

Generally when the player freezes like that, and recovery mode fails to solve the problem (especially if it gives a "Hard disk problem" error), it indicates the player's hard dri've has failed. It's the same with ANY hard dri've player; we all buy the hard dri'ves from a 3rd party company. They generally fail due to abuse, same as in a laptop. This really isn't anything new to hard dri've based MP3 players, Creative, Apple, Archos, etc, in general.
DaleMessage Edited by Dale-CL on 09-8-2006 04:53 PM

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