French characters come and go

Hi,
I have an app that sends out email messages in French and English, however it seems that at certain times of the day. The French characters are not recognized and come out as a "?". This only happens periodically and I can't find a pattern to it really. One hour is works, then several hours later it doesn't. We upgraded our email server recently and my guess would be that it's related to that because it started happening around the same time. I don't know what the procedure would be to begin to resolve this. Is it an email server config issue, or a programming issue.
Thanks

Hi!
Raw message is displaying like that :
Message part text/plain you lost accent :
Content-Type: text/plain; charset=ISO-8859-15
Content-Transfer-Encoding: *7bit*
Message part text/plain accent look good:
Content-Type: text/plain; charset=ISO-8859-15
Content-Transfer-Encoding: quoted-printable
Where coming from the difference between each message ?
In Java, a simple Strings contain (16 bit) Unicode characters.
You need to encode french accent by the unicode escape sequences for chars, example : "\u00XX"
Other solution is to use file properties for french text in your mail application, object Properties is "mail-safe".
Javamail pick the good transfer encoding for you...
regards,
http://www.jservlet.com/

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    How to Setup Pasta Quickly and Effectively [ID 356501.1]
    How to Generate PDF Output With UTF8 in R12? [ID 778970.1]
    HTH
    Srini

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