Frequency and tone of "please update to firefox 6.0" nag seem suspicious

I don't remember Firefox nagging with such insistence that the only safe version was one major release number higher than the fresh install of the default download of the day before (5.0.1 on August 15).
What was even more baffling was that I knew from my wife's computer that the 6.0 nag with the same text had started long before 6.0 became the latest default download of Firefox from mozilla.com (because when I saw that message on her Mac one too many times I finally checked my own machine and found I was still running 4 point something, at which point I went to mozilla.org and I landed on the standard download page and was issued 5.0.1).
So, what gives? An explanation would restore confidence. Thanks! We don't know how paranoid to be any more.

#Be sure auto update is on: Options > Advanced > Update, check "Firefox"
#If you do not want to respond to those pop-ups (I don't) you can
#*manually check at any time (marginal file is downloaded and installed; smaller file = faster download): Help > About Firefox > Check for Updates
#*download/SAVE the current version and install over the top of your current installation (full installation file = larger file).
On the Help > About Firefox display, just under "Check for Updates" what is shown. If your wife's system says '''''beta''''', you can only cure that by downloading and installing the release version; see below.
*Firefox 5 was released on 06/21/2011
*Firefox 6 was released on 08/16/2011
Download current release version: http://www.mozilla.com/en-US/firefox/all.html
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]

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Your site is recommended by a site and after the latest update of firefox, I cannot use your site like I use to do.

the site farmtowngifts.com worked very well prior to the latest update of firefox and firefox is even recommended by this site. Now it is not working properly.

uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert

Why didn't I get a message that the 4.0 update also required an update to Adobe. I only have windows 2000 so I am not able to update Adobe and would NOT have updated to firefox had I known about this

given what now has happened, i would not have updated to 4.0, since i am not able to update adobe on my windows 2000 system

hello, please try the windows exe-installer for plugin based browser from https://www.adobe.com/products/flashplayer/distribution3.html and see if this works to install the adobe flash player. otherwise you'd have to contact adobe's support since that doesn't appear to be a problem directly related to a mozilla product...

I am using Windows 7 and ever since my last update to firefox 8, the browser seems to hang up when I open a new tab from a link. This happens when I go to a news story or even when I go to your support window.

I have tried to disable all my add-on modules but it doesn't make a difference. I have run chrome alongside Firefox and can open all the tabs fine, and I can watch Firefox just spin the processing icon and never load. I can hit the reload tab a bunch of times and sometimes part of the page will appear. If I hit the refresh tab while its processing sometimes it will bring up the page.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I am running Mac OSX Panther and Firefox 2.0.0.8. I want to use Intuit tax on-line and was told to update to Firefox 3.o. Downloaded 3.o(2) but it will not open. Help. Newton

Have tried twice to download 3.o and 3.0(2). When I click on the disk image, the icon bounces once or twice, but nothing happens. I have tried placing the old versions in trash, but this did not help.

Sorry, Firefox 2.0.0.20 was the last ever release for Mac OSX 10.3.9 and earlier versions. You can get it here, but that isn't going to help you for websites that require a Firefox 3.0+ version. You're going to have to use a different browser that's compatible with that web site, or use a newer computer that has a newer operating system to be able to install a newer version of Firefox. 
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

Even though I updated to Firefox 3.6 it seems I`m still using a previous version as youtube and hotmail keep on telling me that my browser is outdated and features like Zotero don`t work,what should I do?

Apparently other users on my laptop don `t have this problem. The system recognizes that I have the latest version of firefox.

Your user agent shows that you have Firefox 3.6.13, but the MegaUpload extension (toolbar) has locked the Firefox version to 2.0.0.15
<blockquote>Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.15 MEGAUPLOAD 1.0
</blockquote>
Check the general.useragent prefs on the about:config page. 
You can open the about:config page via the location bar, just like you open a website. 
Filter: general.useragent 
If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

After updating to Firefox 15 on my Vista machine Firefox will not open. I have removed and reinstalled it but still won't open. How do I fix this?

I am running Windows Vista Home Premium and after doing the update for Firefox 15, firefox won't start. I get no error messages or anything it just won't start. I removed Firefox and reinstalled but that didn't help.
What is next to try?

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

Citrix Plug-In 12.1.0.30 Disappears without warning on update to Firefox 21. Why was there no warning?

The "warn me if this will disable any of my add-ons" check box is checked.
Had to revert to 20.0.1 for the plug in to reappear.
I cannot get the Citrix 12.1.0.30 plug-in to show up in Firefox 21. Reverting back to version 20.0.1 and turning off auto-updates is the only workaround for the plug-in issue I could find. Updating to a newer Citrix plug-in not an option as the new Citrix Receivers have too many bugs and do not work well (Citrix has been contacted but they are very slow at fixing bugs).

I am having the problem with Firefox running on Windows (XP to be exact). Since it came with Windows 8, I do not run Windows on my machine (which I posted the question from). I didn't know that it was going to try and attach machine info automatically. I pasted the information from the Windows XP Firefox versions manually in the additional information section of the question.
Anyway, for some reason I never ran into that website with my initial searches for this problem. Why doesn't the Firefox installer move or copy the plugins folder if it changes the location of it? Now I need to script a Firefox installer fix for all workstations and turn off auto-updates of Firefox since this is the second time something went wrong with a new Firefox version in a very short time (19.0.2->20 [unresponsive location bar] and 20.0.1->21 [plugins disappearing without warning]). Mozilla seems to be concentrating too much on this decades Windows ME and ignoring the majority of their existing installations. Ok, off soapbox and feeling better. The good news is that the plug-in wasn't disabled after all.
Thanks!

I'm trying to update from 3.16 to 5 on Fedora 14. I'm new to Fedora and it downloads the update, but its not udpating.

OS - Fedora 14. I'm new to Linux and have downloaded the update for Firefox 5. Now what do I do? Nothing happened and when I open the folder containing the files, there is an updater executable but nothing seems to happen when I click on it. If I select Firefox icon from the Applications > Internet option I get the old version running (3.6.18). Also, the Icon in the top launcher bar is no longer showing the Firefox icon (its blank) and when I click on it nothing happens.

I want to make sure you're using the auto-update system, because that's the safest most reliable way to go, and it shouldn't appear in the download manager, so I lets make sure you're doing it right. 
This is a screencast I made a couple of years ago. It refers to 3.5 and 3.6, but the steps are still the same: http://ilias.ca/screencasts/ISUHD45.mov
If that doesn't work, then maybe your Snow Leopard account doesn't have permission to update applications?

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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

I have a MacBook and I am unable to successfully update Firefox. I click "Update Firefox" and it's starts updating but never completes the process. I sometimes leave it for hours and it's still updating! Please help!

Question
I have a MacBook and I am unable to successfully update Firefox. I click "Update Firefox" and it's starts updating but never completes the process. I sometimes leave it for hours and it's still updating! It's almost as if something is blocking it ffrom completing the process. Please help

Next time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.

Firefox will not update for my MAC 10.6.8. I've tried and tried! I still have Firefox 16.0 and my bank requires an update. Please help.

I see other people have this problem and hope there is a solution. My Firefox browser is stuck on 16.0 and nothing happens when I try to update. It seems to download, but I'm still on 16.0. I have tried every which way to update my browser. Now my bank (online banking) is saying I have to update to continue with them. Please help. (computer: MAC 10.6.8)

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 36.0: https://www.mozilla.org/en-US/firefox/all/
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Since updating to firefox 9 my scroll feature on my touch pad doesn't work - help, please and thank you!

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Thanks so much!!

Thank you so much for your link - unfortunately it is totally beyond my skills to understand or correct the bug as posted. I can find the touchpad icon and right click to open the options and that's about my speed. If this is a bug should I uninstall Firefox 9? Thanks so much...

We use dial up and upon updating to Firefox 10 we have had issues with facebook/ playing games...please help!

We use dial up and upon updating to Firefox 10 we have had issues with facebook/playing games...please help!

Hi nancybrendel,
Have you looked at the Knowledge Base article [[Problems using Facebook in Firefox]]? There is a lot of good troubleshooting information in there. Please be sure to try all of the suggested steps. Each one is valuable and may be the answer to your issue.
Hopefully this helps!

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Facebook games are usually Flash based. 
Your More system details list show that you have the Flash plugin, so that should be working. 
Make sure that you do not block Flash.
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
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Frequency and tone of "please update to firefox 6.0" nag seem suspicious

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