Frequent Blue Screen - different stopcodes - W530

Hi,
I got a brand new Lenovo W530 a month ago. Since then I have been getting frequent (1 for every 8 hours of use) BSOD events.
Lenovo W530
I7-3820QM, 2,7 GHZ
16 GB RAM
Intel 240GB SSD
Nvidia K2000m 2 GB graphics
1080x1920 Screen
9 cell battery
Win 7 64 bit SP1
I have tried everything to correct it. Checked HD and RAM, updated all drivers and yesterday I installed Windows again. It is the computer I have at work, so the IT-departement have been helping me install windows again.
I have been getting different stopcodes. I just installed windows again, so I cant acces all the previous BSOD logs. But as far as I recall I have been getting these stopcodes: 3b, 0a, 5e, 50, 7e, 7f.
Half an hour ago it crashed again with the 50 stopcode and this is why I am writing you. I dont think the clean windows install fixed the issue. When I encounter the 50 stopcode windows automatically disables the Nvidia graphics and I have to enable it again, so I guess it has something to do with the graphics.
Do you have any tips for these issues? I could return the computer to the IT-departement, but I am afraid they will give me a **bleep** computer instead. The W530 is not the standard computer supplied to the researchers at my university, but I need it for my work, because I travel a lot and need to run ArcGIS and modeling tools when not at the office. Perhaps I could get a new W530, but most likely I will get a **bleep** HP laptop and a workstation to run the heavy programs, but I really like the portability of the W530.
Installed programs:
Link to image 1
Link to image 2
 I know the Nvidia driver is not the latest version, but I have encountered problems with both the 310.70 (newest) and the one above.
Most recent BSOD:
Link to image 3
Please let me know if you need more info for helping me.
Thank you
Moderator note: images larger than 50k converted to links per forum rules:  Lenovo Community Participation Rules
Solved!
Go to Solution.

I just want to give everybody an update on my BSOD issues. Now they are solved.
Lenovo tried to:
Update all drivers
Reinstall windows
Change HD
New motherboard
New graphics chip
And at last and that was what solved the issue.
16 GB of new RAM
It is strange however that RAM-check programs could never find any problems with the RAM. Not even Lenovos own or any other. That is why they tried the RAM as a last option. It is rediculous how 200 dollars worth of RAM could have fixed the issue right form the start. I had the PC for 12 weeks before it functioned properly.
But now everything is fixed and working great. Especially after the new bios update. My Lenovo is now completely silent.

Similar Messages

  • X131e - frequent blue screen crashes

    Every few days, my wireless device disconnects or camera freezes (while im skyping) and the laptop goes to a blue screen crash. Once restarted the laptop works fine again but it is really annoying to have a laptop going into a blue screen crash every few days. Any advice? Anybody else experience this?
    Thanks

    Hi
    Welcome to the community.
    As per your concern frequent Blue screen appears while freezing the system. To diagnose, I would suggest you to please update the graphics driver and the Bios of your system from the below mentioned web link.
    http://support.lenovo.com/en_US/downloads/default.​page?
    After this, please restart the system and check if the issue resolved.
    Regards,
    Sameer
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • T530 frequent blue screen

    I bought this laptop in September, Ive been getting daily blue screens in the last month:
    Link to picture
    Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

    Wow, dude. More info needed. Which OS are you sporting? What is the configuration of your T530?
    T530: i7-3630QM, 4 GB DDR3-1600, NVS 5400M, 2x 500GB 7200RPM, 9-cell, HD+ 1600x900, Backlit US, WinXP Pro
    L430: i3-2370M, 4 GB DDR3-1600, HD 3000, 320GB 7200RPM, 6-cell, HD 1366 x 768, Win7 Home Premium 64-bit

  • Where do I ask a question about frequent blue screen crashes?

    My Windows 7 32bit PC frequently crashes (blue or black screen, approx 3 times per day).  Last time it happened I checked the Event Viewer and there were 10 error events, ID 7010, 3058, 3028, 3029, 9002, 7042, 7040, 9000 and 455.  I don't know
    what any of that means but could this be the cause of the crashes?  And can it be rectified?

    Hi,
    I suggest asking your question over here (Participate -> Ask a Question):
    Windows forums on Microsoft Answers
    Good luck, hope it works out for you.
    Don't retire TechNet! -
    (Don't give up yet - 13,225+ strong and growing)

  • Frequent Blue Screen of Death on New Computer

    I had a computer made by a private company here in Chennai.  I searched for Crash Dump and put the results in my DropBox public folder.  I hope you can help me solve this problem.
    Link to dropbox folder....
    https://www.dropbox.com/sh/43zewairw83ku1u/_FYHRlqDBu/Blue%20Screen

    These crashes were related to memory corruption (probably caused by a driver). 
    Please run this test to find which driver is causing the problem.  
    Driver verifier (for complete directions see our wiki here)
    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
    know what it is you probably are not overclocking.
    Advice offered in good faith. It is your decision to implement same. Wanikiya and Dyami - Team ZigZag

  • Frequent blue-screen in Vista X64 (late '08 Macbook Pro)

    My new MBP is crashing constantly if booted into Vista X64 SP1. This is a fresh installation on a new computer, with no other apps installed yet (mostly because I can't run it long enough to do anything). It only started after installing the drivers from the Boot Camp installer on the computer's installation DVD. Hitting the brightness controls seems to cause it to happen instantly.

    Did it happen before you installed the Apple drivers from your OEM DVD? or after updating to 2.1?
    This is with Home Premium? Ultimate?
    What AV software did you install to supplement Vista's?
    I wonder if Apple is lagging in getting needed drivers out to support new hardware, like the "late '08 MBP" models.

  • Recurring Physical Memory Dump and Blue Screen on Windows 7

    I recently built a PC and have been getting pretty frequent blue screens whenever I use it. Today I got about 5 within an hour and have finally tried to fix it. I got Windows Debugger and have analyzed the .dmp files and the most common one that I have gotten
    is this one:
    *                        Bugcheck Analysis                                   
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800d062028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  f
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
    STACK_TEXT:  
    fffff880`031dfb58 fffff800`0320ea3b : 00000000`00000124 00000000`00000000 fffffa80`0d062028 00000000`bf800000 : nt!KeBugCheckEx
    fffff880`031dfb60 fffff800`02da3463 : 00000000`00000001 fffffa80`0cc9f9a0 00000000`00000000 fffffa80`0cc9f9f0 : hal!HalBugCheckSystem+0x1e3
    fffff880`031dfba0 fffff800`0320e700 : 00000000`00000728 fffffa80`0cc9f9a0 fffff880`031dff30 fffff880`031dff00 : nt!WheaReportHwError+0x263
    fffff880`031dfc00 fffff800`0320e052 : fffffa80`0cc9f9a0 fffff880`031dff30 fffffa80`0cc9f9a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`031dfd50 fffff800`0320df0d : 00000000`00000008 00000000`00000001 fffff880`031dffb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`031dfd90 fffff800`03201e88 : 00000000`00000000 fffff880`031d7180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`031dfdc0 fffff800`02c8b4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`031dfdf0 fffff800`02c8b313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`031dff30 fffff880`053889c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`031ffb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!C1Halt+0x2
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: GenuineIntel
    IMAGE_NAME:  GenuineIntel
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    IMAGE_VERSION:  
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_cache
    FAILURE_ID_HASH:  {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}
    Followup: MachineOwner
    It looks like it's happening because of a system update I may have done? I'm not sure what to make of this or how to fix it.
    Any help would be greatly appreciated.
    Thanks

    Mike
    Virtual all of these are hardware related so I would start there.  This type of crash is called a BCC124 and 99 times out of 100 it is hardware related.
    Stop 0x124 is a hardware error
    If you are overclocking try resetting your processor to standard settings and see
    if that helps.
    If you continue to get BSODs here are some more things you may want to consider.
    This is usually heat related, defective hardware, memory or even processor though
    it is"possible" that it is driver related (rare).
    Stop 0x124 - what it means and what to try
    Synopsis:
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.
    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
     Generic "Stop 0x124" Troubleshooting Strategy:
    1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable
    ways.
    2) Ensure that the machine is adequately cooled.
     If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
    3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
    It is good practice to run the latest drivers anyway.
    4) Update the motherboard BIOS according to the manufacturer's instructions and clear the CMOS.
    Their website should provide detailed instructions as to the brand and model-specific procedure.
    5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug).
    At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.
    6) Attempt to (stress) test those hardware components which can be put through their paces artificially.
    The most obvious examples are the RAM and HDD(s).
    For the RAM, use the 3rd-party memtest86 utility to run many hours worth of testing. (6-8 passes to stress the ram out)
    For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors".
    Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is
    free from defects - only that none were encountered during the test passes.
    7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games,
    utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc.
    Should that fail to mitigate the 0x124 problem, jump to the next steps.
    If you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine
    is still free from 0x124 crashes.
    Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
    If stop 0x124 errors persist despite the steps above, and the hardware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events.
    Be aware that attempting the subsequent hardware troubleshooting steps may, in some cases, void your warranty:
    8) Clean and carefully remove any dust from the inside of the machine.
    Reseat all connectors and memory modules.
    Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.
    9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed.
    Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.
    Should you find yourself in the situation of having performed all of the steps
    above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
    More advanced reading can be found here from a MS MVP IT PRO
    http://captaindbg.com/bug-check-0x124-whea_uncorrectable_error-how-to-troubleshoot/
    Wanikiya and Dyami--Team Zigzag

  • GTX 660 Ti - Battlefield 4 - Blue Screen

    I'm getting pretty frequent Blue Screens trying to run Battlefield 4.
    The card is an MSi GeForce GTX 660 Ti Power Edition 2GD5/OC
    I'm looking for a couple of things:
    1)  If there is any specific GeForce driver version that has been shown to work "best" with Battlefield 4 on the 660 Ti.  I am currently on the latest as of this writing - 334.89.
    and
    2)  What are the slider settings in MSi  Afterburner to UN-OverClock this card?  I want to see if the factory OC is killing the card in BF4, so I need to know how to throttle it back to where a stock 660 Ti would typically run.
    Thanks! 

    Quote from: Bernhard on 04-March-14, 00:57:32
    Blue Screens are normally caused by a combination of hardware.
    What does the rest of your system consist of, including PSU.
    Nvidia drivers may cause screen tearing or a recovery of the graphics driver, i.e. a black screen and then it will state that the graphic driver has recovered.
    Can you describe the exact symptoms and if it is a BSOD, what is the error code you are getting.
    A stock 660 would have a core clock of 915MHz.
    Rest of system specs now in signature.
    BlueScreenView reports the following for the last crash I got.
    Exact symptoms are that the game suddenly freezes, the audio goes into a tight loop, and then it blue-screens.
    At this point, having now come up to speed on the MSi Over-voltage situation on the 660 Ti, I'm wondering how to safely throttle back this voltage, as well as the clocks, to factory specs.  I'm concerned that BF4 is simply too demanding and it's crashing the card due to either the OC or over-voltage.

  • I am getting frequent lock-ups and blue screens during boot up. The lock ups occur during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button. Ideas?

    I am getting frequent lock-ups and blue screens during boot up on my Mac Pro.  The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
    I had the Mac Defender malware and I have used apple jack but still having issues.

    I am getting frequent lock-ups and blue screens during boot up on my Mac Pro.  The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
    I had the Mac Defender malware and I have used apple jack but still having issues.

  • Using OSX 10.7.4.  After waking, I frequently get blue screen and have to restart to resolve.  Help???

    I frequently get a blue screen of death after waking from sleep. I have to restart the computer to resolve the issue. This problem only began about a week ago, long after I updated to 10.7.4 on my iMac.

    Mac OS X 10.6 Help- If you see a blue screen at startup
    You may need to reinstall Lion:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • How do I get rid of a frequently occurring blue screen on my MacBook Pro Retina?

    Even as I type this question, a blue screen is frequently popping up for a good 5-10 seconds. It happens when I start up this computer, when I adjust the screen in order to get a view, or when I move the computer. Nothing appears to be disrupted other than the screen itself, for I can type even when the blue screen is flashing. My computer is a 15-inch MacBook Pro Retina, and I've had is since September. Other than this, I've encountered no problems. Any help would be apprecitated, and I hope I'm not the only one who has encountered this problem.

    Hello,
    It may be partially related to the discussion, but it appears that my imac (2013, intel, OS X 10.8.5) has misbehaved in a very similar manner. Here is a brief account in case it could help in some way:
    - perfect performance until today, when I tried to connect and external vga monitor;
    - imac does not detect the monitor, connected via a Mini DisplayPort to VGA adapter;
    - monitor works flawlessly, when connected to a dell laptop as an external display;
    - imac conects perfectly via the Mini DisplayPort to VGA adapter to the d-sub port of a smart tv;
    When the monitor is connected to the imac occasionally imac displays blank blue screen intermittently at random instants lasting about a second or so, once a few seconds. When the monitor is turned off the problem disappears.
    I am unable to find out why the imac would not detect the external display and the intermittent blue screen when the external monitor is on is even more baffling.

  • Mac mini dual display - blue screen flashes frequently

    I recently purchased a mac mini i7 model, with fusion drive.
    I have upgraded the RAM to 16GB.
    I have also purchased 2 monitors, both are LG 22EA63V LED.
    I connected one monitor direct HDMI to HDMI.
    The other monitor is connected from Thunderbolt to HDMI.
    Everything worked amazingly well for the first few weeks. Now, not so much....
    I frequently have the screen freeze and flash blue, and then resume as normal dual display mode.
    Other times the screen will flash blue and then come back as a single display. In this case the Thunderbolt to HDMI display appears as primary display, while the HDMI display loses connection.
    If I unplug the HDMI display completely, the blue screen flashing does not happen at all.
    So, what could be causing this problem, and how do i fix it?

    Hi Matt,
    See if there's some setting on the HDMI monitor for Input Source, or things like Auto-tune.

  • How to Fix several different Blue screen errors that keep recurring at random times.

    I am hopeless at this point and do not know anywhere to go or what to do, I keep on getting blue screens at random times sometimes it won't happen for a week and other times it can happen almost 5 times a day or in the same hour I do not know what it is
    that causes these blue screens almost every blue screen has a different problem message on it...  I have some dump files on a dropbox I don't know what else to provide but I can provide anything else if needed to help resolve the issue.
    https://www.dropbox.com/s/oxatpd0gxpj9frx/5%20Blue%20Screen%20Crash%20Files.zip?dl=0

    Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.
    - Peter

  • My IPhone 5s is frequently reboot and show the "blue screen"

    My IPhone 5s is frequently reboot and show the "blue screen"
    Error code:
    {"bug_type":"110","os_version":"iOS 7.1.1 (11D201)"}
    Incident Identifier: 9E7D62CD-E1FA-443F-81D7-91C2C4257098
    CrashReporter Key:   7290c27dd593ba841d0e97282cc3b97158891820
    Hardware Model:      iPhone6,1
    Date/Time:           2014-05-12 00:16:32.851 +0300
    OS Version:          iOS 7.1.1 (11D201)
    panic(cpu 0 caller 0xffffff80042cd540): "LSU err reported via serror: 0x8820000000000017\n"
    Debugger message: panic
    OS version: 11D201
    Kernel version: Darwin Kernel Version 14.0.0: Fri Mar 28 21:22:21 PDT 2014; root:xnu-2423.10.70~1/RELEASE_ARM64_S5L8960X
    Kernel slide:     0x0000000003400000
    Kernel text base: 0xffffff8003602000
      Boot    : 0x536f9564 0x00000000
      Sleep   : 0x536fe714 0x00073b45
      Wake    : 0x536fe7f4 0x00000107
      Calendar: 0x536fe89d 0x0007b3d4
    Panicked task 0xffffff8085024c60: 16873 pages, 14 threads: pid 16: SpringBoard
    panicked thread: 0xffffff8085cc6000, backtrace: 0xffffff8002d94b10
              0xffffff8003764a10
              0xffffff8003627968
              0xffffff8003605ce0
              0xffffff80042cd540
              0xffffff80042cd7a0
              0xffffff8003621394
              0x000000018f1256b4
    Task 0xffffff8085025ba0: 38507 pages, 149 threads: pid 0: kernel_task
    Task 0xffffff80850257d0: 321 pages, 3 threads: pid 1: launchd
    Task 0xffffff8085025030: 1712 pages, 11 threads: pid 15: UserEventAgent
    Task 0xffffff8085024c60: 16873 pages, 14 threads: pid 16: SpringBoard
    Task 0xffffff8085024890: 838 pages, 2 threads: pid 17: installd
    Task 0xffffff80850240f0: 465 pages, 4 threads: pid 19: fseventsd
    Task 0xffffff8085023d20: 2053 pages, 2 threads: pid 20: vmd
    Task 0xffffff8085023950: 2434 pages, 2 threads: pid 21: sharingd
    Task 0xffffff8085023580: 1839 pages, 4 threads: pid 22: aosnotifyd
    Task 0xffffff80850231b0: 1054 pages, 4 threads: pid 23: imagent
    Task 0xffffff8085022a10: 1025 pages, 2 threads: pid 25: lockdownd
    Task 0xffffff8085021ea0: 526 pages, 2 threads: pid 28: softwarebehavior
    Task 0xffffff8085021ad0: 4005 pages, 30 threads: pid 29: mediaserverd
    Task 0xffffff8085021330: 5819 pages, 17 threads: pid 31: backboardd
    Task 0xffffff8085020f60: 410 pages, 3 threads: pid 32: AppleIDAuthAgent
    Task 0xffffff8085020b90: 1197 pages, 3 threads: pid 33: routined
    Task 0xffffff80850203f0: 568 pages, 2 threads: pid 35: wirelessproxd
    Task 0xffffff808501fc50: 649 pages, 3 threads: pid 37: timed
    Task 0xffffff808501f880: 250 pages, 7 threads: pid 38: syslogd
    Task 0xffffff808501f0e0: 1627 pages, 5 threads: pid 40: wifid
    Task 0xffffff808501e940: 1331 pages, 11 threads: pid 42: configd
    Task 0xffffff808501e1a0: 1562 pages, 2 threads: pid 44: fairplayd.H2
    Task 0xffffff808501d260: 1507 pages, 4 threads: pid 48: BTServer
    Task 0xffffff808501c6f0: 707 pages, 3 threads: pi

        Rmbrown,
    We'll get your phone working quickly again! Plz go to Settings>General>About and let us know the Available GB.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • "Unexpected Kernel Mode Trap (Wdf01000.sys)" and a Blue Screen appearing frequently on my Windows 8.1 (64-bit) laptop and laptop restarting all of a sudden.

    Hi I am Arka Dey. I am using a
    Windows 8.1 64-bit single language Dell laptop. Recently I have installed an update to my Windows 8.1 (X-64) operating system from the "Windows Update" available in the "Control Panel" section of my laptop.
    But from that very day when I installed the updates, my laptop started behaving weird sometimes.
    The problem is while I am using my laptop, a
    blue screen suddenly appears and it says, " Your PC has run into a problem and needs to be restarted." Along with it there is
    written the following message: " You can later search for this online - Unexpected Kernel Mode Trap (Wdf01000.sys)".
    After displaying this for a few seconds in the blue screen mode, my
    laptop automatically restarts. This has been happening for sometime for the past few weeks. I do not understand the meaning of the message displayed in the blue screen and nor do I know the reason behind its occurrence. Please help me with
    a solution to this irritating problem as I am not a student of computer related sciences and software technologies. Neither am I that tech savvy. So please do help me with a guide or set of instructions to solve this problem of mine. The detailed specifications
    of my laptop are given as follows:-
    System Information
    OS Name Microsoft Windows 8.1 Single Language
    Version 6.3.9600 Build 9600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name DELL
    System Manufacturer Dell Inc.
    System Model Inspiron 5521
    System Type x64-based PC
    System SKU Inspiron 5521
    Processor Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Dell Inc. A11, 29-08-2013
    SMBIOS Version 2.7
    Embedded Controller Version 1.01
    BIOS Mode UEFI
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Model Not Available
    BaseBoard Name Base Board
    Platform Role Mobile
    Secure Boot State On
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale India
    Hardware Abstraction Layer Version = "6.3.9600.17031"
    User Name DELL\Arka Dey
    Time Zone India Standard Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.88 GB
    Available Physical Memory 5.08 GB
    Total Virtual Memory 15.9 GB
    Available Virtual Memory 12.6 GB
    Page File Space 8.00 GB
    Page File C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions
    Yes
    Hyper-V - Virtualization Enabled in Firmware
    Yes
    Hyper-V - Data Execution Protection Yes
    N.B. : If you need more specifications about hardwares then I can send them to you in later messages. Please help me.

    Hi roberto-
    Yes, its a shame. I have also contacted lenovo support hoping that they can sort out this problem. However, first response from them was 'contact your internet service provider since internet connectivity goes down'! :-/ I am hoping I have been able to get through to them now at least about where the problem lies. I wonder if anyone has tried using the laptop with the same broadcom wireless adapter with some other version of OS (linux, windows 7 etc.) and whether they still face the same problem. I haven't tried that yet. If this is just an OS / driver issue I hope someone somewhere is working on a fix! If not, I guess the only other solution would be to get an external USB wifi adapter but that is not something one would want to do when you buy a brand new Lenovo laptop. This was a big let down for me.
    -sag

Maybe you are looking for

  • Using the same Apple ID on two different devices

    Hi My sister and I have two iPads and, due to a problem I face with my Apple ID, I use her Apple ID to download apps from the Apple Store. However, when I download an app it gets downloaded on her iPad as well. So far, the opposite never occurred but

  • Can I move my iTunes music to a device with a different Apple ID using iTunes library on desktop?

    I'm going to be getting a new iPhone real soon and I'm going to create a new Apple ID. The one that I'm currently using now will be handed over to another with respected agreements. I was just wondering if I could still move the music purchases with

  • Linksys router no longer works with Westell 6100 modem

    Hi all, I came back after a 3 month work absence (and many days power outages, according to the neighbors), to find that my system can no longer connect to the internet using the Verizon Westell 6100 modem to a Linksys wrt54G router to 2 PCs! I reset

  • RAM in a java program

    Hi, I want to know the Ramdom Access Memory of my computer in a java program.

  • Simple parallel port question

    Dear everyone, I want to control some pins of the parallel port to be high voltage. So I read this NI webpage http://zone.ni.com/devzone/conceptd.nsf/webmain/72C6FC6CE4AD4D1386256B1800794596?opendocument&node=DZ52058_US I follow the instruction to co