Frequent crashes when editing master pages in FM 11

Question

I've been creating new templates in FM 11.0.1.382, and am getting a lot of crashes when editing master pages. Like after every few edits, FM crashes either when I make an edit or save the file. Usually, it's the "FrameMaker 11 has stopped working" crash. Browsing the web I see that others are having this trouble too, and some have sent Adobe information about their crashes.
Just wondering if there's any way to fix this at my end. I'm on Windows 7.
Thanks,
Tami

Answer 1

A couple things to check. First, your patches aren't up to date -- current
rev is .384 I think, so you may want to roll that latest patch on board.
And second, it's possible there's a network permissions issue. I'd suggest
copying the template files locally and making sure that you own the files
with full permissions.
FM often crashes when it encounters an unusual network or permissions
problem where it doesn't know what to do, and from the symptoms you're
reporting, I think that may be a factor -- just a WAG.
Cheers,
Art
Art Campbell
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On Wed, Aug 7, 2013 at 11:41 AM, Tami Settergren