Frequent heartbeat failure alerts on the server

Hi Experts,
we are getting the heartbeat failure alert for xxxxxxx server. We have reinstalled the SCOM agent again on the server but still the alert is generating frequently
Server is hosted on Cloud and we have verified the server resource utilization (CPU, Memory & network ) for the server.The utilization is normal and not finding any packet drop/connectivity issue for the server with SCOM gateway server. Please suggest
on this issue.
Thanks in advance,
25aish

If the Windows agent is currently being monitored, and you have verified that by checking whether performance data is available (for example), then the best thing you can do is extend the heartbeat for that particular agent to something that is acceptable.
In this case, if you are using the default heartbeat settings (which is 3 minutes), then just override the agent setting in Administration to allow up to something like 9 minutes. I actually suggest this for all environments right out of the box, because 3
minutes is just way to aggressive. Check every 180 seconds, rather than the default 60 seconds...
Jonathan Almquist | SCOMskills, LLC (http://scomskills.com)

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Resource Pool Heartbeat Failure from All Management Server Resource Pool Watcher

Hi,
In my environment, I add another SCOM 2012 R2 to existing management group. (old SCOM is 2012 R2 ->SCOM1)
We have one SMS provider in SCOM1, after added SCOM2 in the Event Viewer we have Event ID
21400. I googled and in the Administration tab for Notification Pool and AD Assignment Pool change the member ship form Automatic to Manual and remove SCOM2 from those, finally Error 21400 is resolved. But every hours in the active alerts shows
Resource Pool Heartbeat Failure from All Management Server Resource Pool Watcher.
Another problem is :
in the active alerts select a critical or warning or information in the Alert Details shows in just SCOM2:
This Page can’t be displayed
Make sure the web address is correct.
Look for the page with your search engine.
Refresh the page in a few minutes.
thanks

Hi,
Based on my research, when management
server running windows server 2008 operating system, we may experience Random
Resource Pool
Heartbeat Failures.
Did you add a new management server with windows
server 2012 O.S?
Please also try to restart operation manager services related and check the result.
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

A failure occurred while the server was processing report file

Hi All,
I keep getting this error while opening the report in Infoview, "A failure occurred while the server was processing report file".
I checked Event viewer there i have lot of errors with the same message and the source is "BusinessObject_crproc".
Please advise me what i have to do to resolve the issue.
Environment: BOXI3.1, CR2008, Windows Server 2003
Thanks
Sudharsan.

We got this error message on a report that had 5 subreports, 3 of which were based on stored procedures. The report was running fine in our Dev environment and in the CR developer, but not when we published it to another environment. The problem was caused because the stored procedures had been changed in Dev (so that they ran correctly) but these changes had not been released to the other environment. Once the scripts were run to update the stored procedures the report ran successfully. So it apepars that the problem was because the stored procedure/s the subreports were using were failing, but we only got the RCIRAS0546 error message.

Health Service Heartbeat Failure Alert for Generated when one Management Server Down,

Hi,
I have Two Management Server, every one manage about 100 server, when one Management Server goes down unexpected, I receive 100 Alert for 100 Server Health Service Heartbeat Failure.
My Question, why when the Management Server down, it send that all Managed agent Health Service Heartbeat Failure?
Is there a way to change this?

SCOM 2012 agent will autofailover when primary server is down. You can check the failover management server by using the following powershell cmdlet:
#Verify Failover for Agents reporting to MS1
$Agents = Get-SCOMAgent | where {$_.PrimaryManagementServerName -eq 'MS1.DOMAIN.COM'}
$Agents | sort | foreach {
Write-Host "";
"Agent :: " + $_.Name;
"--Primary MS :: " + ($_.GetPrimaryManagementServer()).ComputerName;
$failoverServers = $_.getFailoverManagementServers();
foreach ($managementServer in $failoverServers) {
"--Failover MS :: " + ($managementServer.ComputerName);
Write-Host "";
http://www.systemcentercentral.com/how-does-the-failover-process-work-in-opsmgr-2012-scom-sysctr/

Most frequent heartbeat failure report

hello,
I want to create a report, or a sql query that outputs the top 10 servers with heartbeat failures in the past xx days.
is there any native report in scom that does this, or a sql query that shows this?
thanks.

Thank you Jonathan. Point Noted. Can you please help me understand the difference it would make, so I could modify the other queries I use..
Regards,
Saravanan
That's a great question.
The first reason is that views may implement HINT options that the software developer deems necessary to preserved the integrity of the database and safeguard against lock conditions that may occur as opposed to ad-hoc table query with no HINT options. This
is the main reason I always use views whenever possible - it simplifies the query, because I don't need to remember to include these options in my SELECT statement.
Another reason is, the calls made from the application use views, so I figure I should too.
Views also sometimes simplify more complex statements joining multiple tables. This isn't necessarily the case for ManagedEntity vs vManagedEntity, but it's still a practice I apply even if the view is a "mirror" of the table.
For example, the vManagedEntity view includes the NOLOCK HINT option. If you lookup NOLOCK HINT practices, and when to use NOLOCK, it can get a little blurry in terms of impact on database performance. I just assume use the views that the vendor created, because
they understand where HINT's should be used better than me. Otherwise, I might be causing problems that I'm not even aware of, impacting application internal processes.
Borrowing from a
thread on StackOverflow:
"A view is an abstraction layer, and it does what any good abstraction layer does, including encapsulating the database schema and protecting you from the consequences of changing internal implementation details. It's an interface."
Jonathan Almquist | SCOMskills, LLC (http://scomskills.com)

How to prevent FF alert window (the server at @@ is taking too long too respond) from stealing focus ?

this is the type of alerts I'm talking about
this one in particular is the one that appears the most
[http://img253.imageshack.us/img253/9651/78225354.jpg]

Siva,
In order for you to troubleshoot what is going on with BIP report, I strongly suggest you to
visit: http://bichaos.blogspot.com/search/label/Logs
and take a look at how to enable LOG file for BIP.
Rerun the scenario where your reports takes long to execute then look at the BIP log file
and continue troubleshooting.
Let me know if you need further information
regards
Jorge
p.s If this helps then please mark this answer as "Helpful" or if you solve it using this tip then mark it as "Correct"

SCOM 2012 SP1 - DNS Resolution failure alert

Hi,
Our customers are receiving bogus DNS resolution failure alerts though the site is rendering fine from the watcher node.Nslookup shows the name resolves after first or 2nd timeout and this behavior is expected in some of our internal name space that have a
long resolution path.Is SCOM perform an nslookup first?What is the default DNS resolution time SCOM use? I'm trying to set higher threshold for DNS Resolution time in custom monitor to mitigate this.Users doesn't want to disable the DNS resolution monitor
and looking for a permanent fix.This issue has been going on a while in our environment. Any help would be much appreciated. Our SCOM is 2012 sp1 CU4.
C:\Users\admin>nslookup xxxx
Server: abc.contosso.com
Address: 10.4.5.6
Non-authoritative answer:
DNS request timed out.
timeout was 2 seconds.
Name: abc.xyz.contosso.com
Address: 10.2.3.4
Aliases: abc.xyx.contosso.com
Thanks,

Thanks.As a temporary mitigation, I have disabled the DNS Resolution Failure Monitor for the url to stop the false alert and it worked so far but it started again and this time it alerted for the error code failure.It appears DNS resolution failure is the
culprit .Any insight why error code failure monitor is additionally checking for DNS resolution failures? The DNS Resolution Failure monitor is already in disabled state.Any way we can disable this DNS checks without disable error code failure monitor?
Error Code Failure health explorer,
Base Page (show/hide details)
HTTP Status Code
0
Unreachable
false
Error Code
2147954407
DNS Resolution Failure
true
DNS Resolution Time (seconds)
0
TCP Connect Time (seconds)
0
Time To First Byte (seconds)
0
Time To Last Byte (seconds)
0
Redirect Time (seconds)
0
Download Time (seconds)
0
Total Response Time (seconds)
0
Content Size (bytes)
0
Secure Failure Code
0

Error RCIRAS0546, failure occured while the report was being processed

Hello all,
We use Crystal Reports 2008 V1 server on Linux. With 2 reports now we get the error when viewing the report from the Central Management Console (CMC)
"Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator. [RCIRAS0546]"
In de /var/log/messages, I get messages like these:
Sep 28 17:37:30 vsrv01 boe_crprocd[25630]: A failure occurred while the server was processing report file 2:11154 (RCIRAS0568)
Sep 28 17:37:40 vsrv01 boe_crprocd[25630]: A failure occurred while the server was processing report '10. LEN Rapportage per scenario (kapitaallasten, investeringen, algemene gegevens) (V1)' (id=11154) for user 12 (RCIRAS0567)
I tried several parameters on the CrystalReportsProcessingServer, like increasing/decreasing the Maximum Current Jobs and Number of Prestarted Children. None of these make a difference. Als the error occurred when viewing the report as Administrator.
The reports has a dynamic parameter, wtih content coming from the database (drop-down list). When selecting one value the report is viewing fine. With a selection of more values the error occurred. In Crystal Reports 2008 there is no problem.
I restarted the CRProcessingServer with -trace. In the trace I see the following lines:
It seems that several subprocesses start for retrieving data based on the parameter values.
After the crash of the first child, the above mentioned error occurs.
2010/09/28 15:37:23.075|==| | |25630|1474829200| |||||||||||||||(ProcWorkerManager.cpp:82) PageChildDesc constructor (id=3)
2010/09/28 15:37:23.075|==| | |25630|1474829200| |||||||||||||||(ProcWorkerManager.cpp:5489) doCreateChild() created a new child 3
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6814) cleanupChildren() starting
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||[ProcWorkerManager.cpp : 6854] RAS-CORE-METRICS (before cleanup) number of child processes = 3
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6979) child id=1 crashed
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6994) cleanupChildren() removing child id=1
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:101) PageChildDesc destructor (id=1)
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:7028) cleanupChildren() marking as stopped: worker id=1 in child id=1
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorker.cpp:2703) stopping worker id=1
2010/09/28 15:37:30.012|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:7168) cleanupChildren() ending
Does someone know this problem and what to do about this?
With kind regards,
Pim van Stam
SvSnet

We got this error message on a report that had 5 subreports, 3 of which were based on stored procedures. The report was running fine in our Dev environment and in the CR developer, but not when we published it to another environment. The problem was caused because the stored procedures had been changed in Dev (so that they ran correctly) but these changes had not been released to the other environment. Once the scripts were run to update the stored procedures the report ran successfully. So it apepars that the problem was because the stored procedure/s the subreports were using were failing, but we only got the RCIRAS0546 error message.

Monitoring Active Alerts shows critical heartbeat failure while server is working

details of the alert shows the reason is the computer can't be reached through an ICMP ping
if do a
ping servname
it uses the IPV6 and fails
Why isn't it using IPv4?
thanks
N
NM

Hi,
In the Tasks pane, under Health Service Watcher Tasks, click
Ping Computer. The task opens a dialog box to display its progress.
In addition, more details, please read the article below to troubleshoot heartbeat failure issue:
Resolving Heartbeat Alerts
https://technet.microsoft.com/en-us/library/hh212891.aspx
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

BODS 3.1 : How to trigger an email alert for the jobs on BODS server ?

Hi All.
I have this request.
BODS 3.1 : How to trigger an email alert for the jobs on BODS server ?
We have jobs scheduled on BODS running smoothly and absolutely fine.
But to check, i am logging into the admin console and check for the jobs status.
I would like to have an email to be received from BODS after each job is finished.
It could succuessful. Or it could fail.
Whatsoever, i wish to receive an email alert as soon as a job is finished.
Can anyone advise me as to whether this could be made possible.
And if yes, how this could be done.
Thanks for your help in advance.
In BOE CMC / for webi / schedule / we find an option to send email for a job success or a job failure.
Is there any option similar to that in BODS ?
Also would like to know :
how to use the smtp_to or mail_to functions ?
how to set up the smtp server for this ?
thanks
REgards
indu
Edited by: Indumathy Narayanan on May 31, 2011 3:47 PM

Hi.
Since am new to this BODS. I need some help.
I already have many jobs which are running absolutely fine.
And when a job runs, and finishes, am able to see the trace saying
e.g. :
Job_abc is completed successfully.
We got the smtp service activated for our test server.
and we hae a group email id.
I have put the details of the smtp server / ip address / and said apply restarted.
The i created a simple test script as below :
print (' Before email ' );
smtp_to('abc@company_name.com', 'Job ' || job_name() ||' on ' || host_name() || ' has FAILED',
' the job has failed', 0, 0);
print('After Email ');
It does send a email to as per smtp_to whatever email is specified.
But how to differentiate between a job success
And a job which has failed.
I wish to have a mail which says on the subject :
'Job ' || job_name() ||' on ' || host_name() || ' has completed successfully'
==> IF it is a success
OR
'Job ' || job_name() ||' on ' || host_name() || ' has failed'
==> if it has failed
How to make the system identify, whether
to send a success message or a error message whatever
Could anyone advise.
thanks
indu

SCOM 2012 SP1 Can't get email alerts for Heartbeat Failure or Computer Unreachable when combined with Group.

Hello,
I have SCOM 2012 SP1 RTM POC lab. I have created a dynamic group that picks up my system center servers based on some simple criteria and this works fine.
I have set up a subscription for critical and high severity alerts originating from this dynamic group called SCOM Servers to send emails to a distribution. This also worked well for any critical alert that was NOT Heartbeat Failure or Computer Unreachable.
I see those in the console but no email.
So I set up a new subscription by right clicking on the alerts and here's the kicker. If add no other conditions to these subscriptions, they will send emails to the DL I provided, but if add the condition initiating from group, and specify my dynamic
group SCOM servers, no email alert. But the alert still appears in the console.
Any ideas on this? I would like the appropriate support groups to get these types of alerts for the servers that they support (i.e. SCOM will get SCOM servers, Exchange Admin will get Exchange and never the two roads shall meet.).
I even tried some internet posted custom management pack, but I couldn't import it after adding the code that he listed.
I mean, isn't this a basic requirement for any mid-sized company?
Any help is greatly appreciated.

Hi Donald,
Like Dan says you need to add the "Health Service Watcher" objects to the groups as wel. Unfortunately this cannot be done in the Dynamic group Editor but has to be done in the XML. Export the XML and add the following piece of code between the
lines </MembershipRule></MembershipRules>:
<MembershipRule>
<MonitoringClass>$MPElement[Name="SystemCenter!Microsoft.SystemCenter.HealthServiceWatcher"]$</MonitoringClass>
<RelationshipClass>$MPElement[Name="MicrosoftSystemCenterInstanceGroupLibrary7084300!Microsoft.SystemCenter.InstanceGroupContainsEntities"]$</RelationshipClass>
<Expression>
<Contains>
<MonitoringClass>$MPElement[Name="SystemCenter!Microsoft.SystemCenter.HealthService"]$</MonitoringClass>
      <Expression>
<Contained>
<MonitoringClass>$MPElement[Name="MicrosoftWindowsLibrary7084300!Microsoft.Windows.Computer"]$</MonitoringClass>
          <Expression>
            <Contained>
              <MonitoringClass>$Target/Id$</MonitoringClass>
            </Contained>
          </Expression>
        </Contained>
      </Expression>
    </Contains>
</Expression>
</MembershipRule>
Save the XML delete the old one in OpsMgr and import the edited.
For SP1 the SystemLibrary version is 7.0.8430.0. If this is not your version you need to edit this in the code above.
Hope this helps,
Regards Marthijn van Rheenen
Blog: Heading To The Clouds

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Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

Unable to recognize the server status in OEPE, shows error alert

Hi,
On windows 32 , I installed the WSL 10.3.3 + OEPE and the OSB 11g.
I have configured the a base_domain with a dtabse of 10g (10.3) Express edition.
When I try to start the server from OEPE (Eclipse), the server starts and the console show the server is RUNNING. Even I can connect to OSB Console from Browser.
However, the servers tab in the eclipse unable to recognize the status, and returns back to STOPPED with an Alert message "Server xxxx unable to start.
So I am not able to do anything in the OEPE, its urgent please, any help .
Thanks in advance.
-- Khaleel

Hi Ravi,
Thanks for the suggestion. Actually the server and domain all are running well. I can start and stop from the startup menus and command scripts.
The only issue is in the Eclipse (OEPE) when I try to connect the server. However I found the solution that I need comment the localhost entry in hosts file as below.
# 127.0.0.1 localhost
Now the server is connecting well. However I have another issue, that I am not able to shutdown the server from startup menus. I suspect the t3 protocal and HTTP protocal related. If you have any suggestions please help me.
Note: if still have issues then try by removing the LAN connection, or install the Microsoft Loopback Adapter.
But I am still looking for options without commenting the localhost in the hosts entry.
--Khaleel
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I frequently get the "Firefox can't find the server" error message.

I frequently get the "Firefox can't find the server" error message. Refreshing the page normally causes the page to load, although sometimes it takes more than one try.
I have checked my connection settings. IPv6 and DNS prefetching are disabled, as recommended by this article: https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can?s=Firefox+can%27t+find+the+server+at&r=1&as=s

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
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*https://support.mozilla.com/kb/Firewalls

Chronic "There was a problem connecting to the server "Chronos"." alert.

There was a probem conecting to the server "Chronos".
The server may not exist or it is unavaliable at this time.
Check the server name or IP address, check your network connection, and then try again.
I have been getting this alert for about the past two weeks now (see attached screenshots). It happens within seconds after rebooting, then occasionally at random usually two or three times in a row with about 15-30 seconds between each alert. "Chronos" is my 2TB time capsule/router that I have had for months, yet only now has my computer started alerting me that it cannot connect. When I am at home and on my WIFI (connected directly to the time capsule) the alert does not happen anymore. I have tried deleting com.apple.[various_names] files from /Library/Preferences to no avail, I have tried clearing recent server connections in finder, I have tried rebuilding spotlight and disabling it altogether, and I have tried running all maintinance scripts, cache cleanings, and permission fixes via Onyx and Disk Utility respectively. Sadly none of these solved the problem. Finally, I decided to grep my entire drive for any file containing the word 'chronos' by running the command:
sudo grep "chronos" -i -r /
with and without -s, but I either did not choose the correct options causing grep to fail, or it just couldnt find any use of the word except in dictionary referance files, application framework version files, etc. I have checked console and there are two messages that come up every time the alert appears;
NetAuthSysAgent: DNSAddressResolver:Resolve CFNetServiceResolveWithTimeout failed
NetAuthSysAgent: ERROR: AFP_GetServerInfo - connect failed 64
If anyone has any information I would greatly appreciate your help. I have plenty of backups (thanks to the time capsule) but at this point I'm not even sure when the problem started, and I'd hate to have to restore too far back unnecessarilly. Thank you for all of your help.
--Matt Warman
Screenshots:

Hi,
Same issues here fro weeks (10.9.4).
Tried removing Lauch deamons and agents, login items - no luck.
I'm doing a search right now to look for a string inside all files. Will go thru the results later.
Using this command -> sudo find . -type f -exec grep your_string {} \; -print
Cheers

Frequent heartbeat failure alerts on the server

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