Frequently losing connection

I use iTunes 12. When I share the iTunes library (on my iMac) I frequently lose connection when my iPhone plays a playlist from the iMac iTunes library. Can you help me find a solution?

When you are losing your connection does the internet/DSL light go out on the modem?
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Similar Messages

Access point --- Internet losing connection every 5 minutes....

i have a wrt54g v6 router and a wmp54g both current drivers and firmware from the linksys website. i am frequently losing connection between router and internet. i've lowered my mtu, i've forwarded ports, reinstalled card in all 4 pci slots, i've literally done everything i know possible to do. i sat on the phone for 4 hours waiting on a linksys technician before my phone died friday trying to get ahold of someone for some help. resetting the router doesn't seem to help at all. the connection loss time is random aswell. sometimes it's for minutes sometimes it's for 10 seconds, but when you're playing online games that's all it takes to disconnect you. i've been going absolutely crazy trying to fix this so if anyone has any idea's i would be ever so greatful.
pc specs
windows xp pro sp2
2.0ghz amd 2400+
nvidia 6600 agp
1gb corsair pc2700
160 seagate hd

First off all i don't suggest to play online games on wireless since as we all know wireless is such an unstable media for connection.
Can you tell me the distance between the computer and the router. Also what is in the direct environment of the network.
Are you using a 2.4 GHz cordless phone. This device is can cause intermittent internet connection on wireless networks
we still have to isolate the problem just in case something else is causing your problem.
"Give them nothing... But take from them everything..."
-Leonidas "300"

Recent problem: clients are losing connection to AMS 5.0.1

For the past week, since Oct 14, we've been having issues with clients losing connection to our AMS application. We have online classes that include a chat room and sometimes an audio stream from the instructor. This application and its server has been running stable for months... until last week.
One of our staff was connected to the app, getting everything set up for a class, and she started complaining of getting disconnected. I looked in the application logs and noticed that the application.onDisconnect was being triggered. However, the client didn't register that it had been disconnected for several seconds afterward. She let me know when she got the "Diconnected" message on her screen, which comes from the NetConnection.onStatus handler.
The only other sign of a problem is that in the server's core logs we started getting the following error when we checked bandwidth:
> Invalid command message data: unexpected bw response from client 000000001D670170
The client number changes frequently, so I'm guessing that this is first happening to one person and then another. We don't think that this bandwidth check is causing the disconnects because we rolled back to a previous version that didn't have it. The disconnects still happened after using the old version. What makes it frustrating is that it hasn't happened to anyone on the dev team, regardless of which network we've connected from. Also, the code hasn't changed on the client or the server, and to my knowledge, we're still using the same configs for months.
The AMS is v5.0.1, the client is written is AS2 and targets Flash Player 11.4.
The affected Flash Players reported are 15.0.0.152 and 15.0.0.189, in browsers IE, Firefox, and Chrome, but not all installations are affected.
Is there anything else I can look at to determine what the problem is? Does anybody have any insight as to what might be suddenly affecting our AMS app?
Many thanks,
Nick

Yes, we came to the same conclusion about the unexpected bw. We realize that it is not causing the issue, but I included it because it started happening at the same time and thought that they might be caused by the same issue.
We have been trying to come up with what changed to cause this, and aren't coming up with anything.
We have been on 5.0.1 for at least 5 months, no changes there.
We haven't updated the main.asc since 9/16.
The VM that runs our server is still the same, and AMS config files haven't been touched.
The client swf had a change 2 weeks ago, but we've reverted the change and are now using the old swf again.
The person who initially reported the problem was using the same computer that she's used many times to connect; she was going through her usual process to set up for the session.
You mentioned bad network, and that is another thing that I have been looking into, but our IT department says that we haven't seen any huge increase in bandwidth usage, and that everything looks to be within normal operating ranges
If there are any other points that you can think of that I could check for changes, I'm open to suggestions. This problem has been ongoing for 6 days, and I have been searching for answers since it started.

Wired BEFW11S4 frequently loses connection to internet. Fix?

Hi. I use a BEFW11S4 router wired into my home computer. There is also a wireless network connected to the internet through this router at my home.
I am having a strange and frequent problem of losing connection to the internet on my wired computer. I'll often be searching through websites or playing a game when the internet connection drops. I often have to reset my router to reestablish internect connection.
However, the strange thing is that when this happens, the wireless computers stay connected to the internet. Without resetting the router, I can simply go to a wireless computer in my house and still browse the internet. To me, this indicates that there is a specific problem going one between my wired computer and the router.
This is also distressing when I am playing games on my computer. When I play games and connect with more than 2 other users on a game server, I very frequently get disconnected from the internet on the wired computer. This never happens when I only play with only one other user.
I've tried hard resetting my router, deleting cookies, internet history, etc., and deleting everything in my temp folder. However, the frequent internet disconnection on the wired computer remains. Is there anything I could try doing to prevent this?

Well try upgrading the firmware of the router & keep on holding tightly
the reset button in such a way that power light is blinking on the
router & then do a complete network power cycle i.e., unplug the power
cables from the modem & from the router & then plug in the power cable
to the modem first once all the lights are solid green you could plug
in the power cable to the router & check out it will definately work!!

Internet Connection loss after losing connection between 2 sites

Hello,
I have started working for a company over a year ago and recently we are running into an issue with losing internet after a loss of connection between companies site. Below is a summary of setup.
Company has 2 locations, Site A and Site B..both same domain
Site A has DC and other servers such as ERP, Document Control Software.
Site B has DC, Printer Server, File Server and other essentials servers.
Each site has own independed 20 MB connection.
Site A and B are linked via MPLS and only used for ERP, Document Control software, and DC traffic.
Recently we started to have frequent connection issues with the MPLS and as a result I started to notice none of the users at Site B can access the internet such as google.com, msn.com...etc. As soon as MPLS connection is restored interent works.
The DC at Site B was setup before I started working for company.
I have been trying for the past few days to figure out why Site B is losing connection when MPLS Tunnel is not operational...but so far no luck.
I am very sure that internet traffic is not routed via MPLS because when internet is working the IP lookup such as "whatismyipaddress.com" points to ISP IP address for site B. Also when doing tracert to external website the route is via ISP for
Site B.
I think this issue is related to DNS but cannot tell the cause or how to fix?
Thanks for assistance in advance.

Hi
Having said internet is not routing via MPLS, Even i think to be a DNS issues,
Try to check the below
Ensure all the client DNS is set to AD DNS server
In AD DNS server ensure its not forwarding DNS query to Other site
During outage check any client PC manually changing the DNS IP to 4.2.2.2
- all client DNS are set to AD DNS server
- I checked the properties for the AD DNS and found there are 3 forwarders listed.
The first IP is at Site A which is resolved.
The second IP I am not sure about since it is not even in our subnet (not resolved)
The 3rd IP seemed to be for an old DC that is no longer operational (not resolved).
- During outage if I change client machine DNS to 8.8.8.8 or 4.2.2.2 they can access the internet.
I guess my issue is with the forwarders. Would the right step be remove all 3 forwarded and add 8.8.8.8 and 4.2.2.2?
Thanks.

Windows 8 keeps losing connectivity

Hi, not sure if this is unique but for the past few weeks Windows 8 has been losing connectivity every few minutes when browsing web pages, playing games etc. I am sure it's windows 8 as I have another work laptop using XP that I can be on all day via a
VPN and that does not drop at all (it would normally drop within a few seconds of losing connectivity). I've done a lot of searching on the net for the same issue, others seem to be having similar things happen such as slow speed but can't find anything that
matches, hence this separate question.
I have also tried swapping routers to no avail. The thing is, you wouldn't know anything had happened from the network connectivity. Suddenly a page won't load. The wireless connectivity at the bottom right of the screen shows a full 5 bars (not limited
connectivity). The way to get it back again is to leave it for a few minutes or disconnect from the router and reconnect again. Even whilst typing this I have had to do that twice.
I'd appreciate some suggestions!
Many Thanks, Paul.
PS... IPCONFIG/ALL shows...
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
Wireless LAN adapter Local Area Connection* 17:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
#3
   Physical Address. . . . . . . . . : 56-DE-2B-64-0B-25
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter WiFi 2:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR5B125 Wireless Network
Adapter
   Physical Address. . . . . . . . . : 74-DE-2B-64-0B-25
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 11 May 2013 10:31:15
   Lease Expires . . . . . . . . . . : 12 May 2013 10:31:21
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Broadcom NetLink (TM) Ethernet
   Physical Address. . . . . . . . . : DC-0E-A1-07-A8-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{A319BEA5-A55C-4E0C-AF67-922BEBD4C7BB}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:3483:1732:adda:66e3(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::3483:1732:adda:66e3%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 436207616
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-28-39-CC-DC-0E-A1-07-A8-F0
   NetBIOS over Tcpip. . . . . . . . : Disabled

Hi,
Does this issue occur with both wireless and wired?
I suggest to perform these tests to troubleshoot the issue:
1 Update NIC card for your machine
2 Temporary disable firewall and antivirus program
3 Logon with Safe Mode with Networking
4 Update framework for your router.
Leo Huang
TechNet Community Support

Been losing connection for magic mouse and wireless keyboard

When I have my MBP running Mavericks in clamshell mode, I lose connections to both magic mouse and apple wireless keyboard in clamshell mode. I've tried all the PRAM SCM, aluminum foil and paper tricks. What I then did was test what happens when I leave the MBP open rather than in clamshell mode and it appears to avoid losing connection, at least that is what I've concluded with Mavericks for now..... anyone else able to replicate this? Having to leave the MBP open is not ideal.

Barry, thanks, still not working. I've tried every thing I can think of or have read, what I'm concluding is that there is either a problem with Mavericks or something has changed on how bluetooth works in Mavericks. Did not have this problem for the last 4 years. I can reproduce the problem when I close the laptop. I had the Bluetooth and wireless card checked out and replaced about 3 weeks ago. Problem has continued.

External drive conntected to Time Capsule keeps losing connection

I've been having this problem since I bought my TC over one year ago. Other than this everything works fine (aside from the occasional need for a restart).
I have an external 500GB drive attached to my 500GB TC via usb. I use the TC strictly for backups and the other drive to host my media files. When I want to use those files I switch on the drive. Only about half of the time does that work. When it does work everything is fine. I see the drive in the finder as expected.
When it doesn't work, I can see the drive name in the finder. But if I click to go into the folder, I get an error saying that the connection cannot be found.
It shows up in the Airport Utility as normal.
Powering the drive off and on does not help.
Relaunching the finder doesn't help either.
The only way I can connect to the drive again is to either logoff and log back into my mac, or restart the TC.
It seems that my computer is remembering some kind of network disk mounting settings that don't get refreshed when I turn on the drive, but then do get refreshed when I logoff and back in. Does anyone know how I could force that refresh to happen? Has anyone had this problem before?
Any suggestions would be much appreciated
PS all my software and firmware are the latest.
Thanks.

OS X fan
This helped meRe: Time Capsule keeps losing connection in Finder
Dec 17, 2013 4:08 AM (in response to whootang12)
Left click on the Finder icon from the Dock and click "Connect to server...", go to recent server and click on your Airport Time Capsule.
THANK YOU!!!!
This solved it for me!

Network Drives Losing Connection from Server 2012 to Windows 7 64bit Machines

I have about 20 users at my facility and recently upgraded our server from one running server 2003 to one running server 2012. Since that occurred, I have had numerous issues that I did not encounter on the old server.
Lately, users have been losing connection to the shared network drives randomly and constantly. The drives will come back on-line on their own but it could be 2 minutes or 30 minutes before they do and when users are in the middle of working on a document
from the network, they are unable to save until the drive comes back. Manually disconnecting and re-mapping them works sometimes but then the problem will re-occur. I have tried re-doing the shares and security settings and run a couple of supposed hotfixes
on the client side and the server side to no avail.
Now our regional office is suggesting that I re-connect the old server and then rebuild the new one with server 2008 r2, something I would like to avoid if possible.
I feel like this is a simple setting that I am missing, no conditions have changed except for the new server.
The server is a Intel Xeon CPU E5-2609 2.40GHz with Server 2012 64 bit on it. All computers (except on on 32 bit) are running Windows 7 Enterprise edition 64 bit.
Please help.

I made this change to the registry on the server and am waiting to see if I have any more drops.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
Value:
autodisconnect
Data
type : REG_DWORD
Value:
ffff (Hex)
There was a client side change suggested but I am missing that value for the client side change and others in the organization who don't have it are not experiencing this problem.

LaCie external hard drive keeps losing connection to Windows 8.1 computer

Hello all,
My LaCie external hard drive (Rugged version) seems like it keeps losing connection to my brand new Windows 8.1 laptop. The laptop is an HP Pavillion 15-p 133cl TouchSmart Notebook which I just got today. Basically, every few minutes, or if I nudge the external
a bit, the computer will seem like it disconnected and reconnected to the external hard drive in a split second and bring it up in the Windows Explorer. This external hard drive doesn't show any problems connecting to any other computer, but it has occurred
with 2/3 ports on this computer so far. I'm a bit worried, because I definitely DO NOT want the files on this external to get corrupted in any way. What should I do? Thanks a bunch.

may I know your external HDD model, to check which USB version to isolate power and cable connection issue
if this is USB 3.0 try to attached at USB 3.0 at your laptop, your laptop has 2 USB 3.0 and 1 for 2.0, for external HDD with USB 2.0 sometimes need more power / more than 1 connection, sometimes the power will loose
but since the trigger it will disconnect if you nudge the HDD, I suggest back up data to your laptop first, try to change with other data or power cable, try also update your laptop chipset
try to check with other device to isolate port issue
may I know if you are using other PC, did your external HDD also will disconnect if you nudge it?
contact your external HDD manufactured to get some suggestion

Questions About Losing Connection

Like other people I've noticed here, my WRTG45 v5 wireless router has recently started losing connection to the net multiple times a day. At first, we thought it was because our modem was old, so we bought a new one, but it didn't fix anything. So here are my questions:
1. My dad seems to think that a configuration or setup CD (that we lost) is required to make the router work with the new modem. Is this true? I don't think so, but I have to ask just so I can get him to move on.
2. I noticed in other posts here that programs like Bittorrent can cause the router to be overworked or whatever. This might explain our problem, as I use Bittorrent a lot (but not everytime the connection has dropped). If this is indeed the problem (or contributing to it), is there anyway to deal with it while still being able to use the program?
For the first couple months, the router was working fine. Even with Bittorrent running a lot, and all the computers (2 wired, 1 wireless, and 1 wired X-Box) engaging in various activities on the net. So this is very puzzling to me.
One more bit of information, I have given every computer a unique, static IP address. However, I noticed recently that when I look at the router configution after typing in its IP address in a web browser, that it is set to DHCP Enabled.
Also, in the advanced TCP/IP settings for this connection, under the WNS tab, the NetBIOS setting is set to the default of using NetBIOS from the DCHP server.
Since I am using static IP addresses, could these DHCP centered settings be causing problems? Although, even if they are, it still doesn't explain why the router was working fine months ago (unless someone changed stuff without my knowing).
Anyway, any help at all would be appreciated.

I assume you meant that you had a WRT54G v5 router.
First of all, the setup CD is not required. All router settings can be made by going to the router's web pages at 192.168.1.1
It is possible that the static LAN IP addresses are causing your problem, if they were not set up correctly. Linksys has a strict set of rules to follow regarding static LAN IP addresses.
With Linksys routers, a fixed (static) LAN IP addresses must be assigned in the device that is using the address. So you need to enter the fixed address in the computer or printer, not in the router.
When using a Linksys router, any fixed LAN IP address must be outside the DHCP server range (typically 192.168.1.100 thru 192.168.1.149), and it cannot end in 0, 1, or 255.
Therefore any fixed LAN IP address would normally need to be in the range of
192.168.1.2      thru 192.168.1.99 or
192.168.1.150 thru 192.168.1.254
assuming you are still using the default DHCP server range.
Also, in the computer, when you set up a static LAN IP address, you would need to set the "Subnet mask" to 255.255.255.0 and the "Default Gateway" to 192.168.1.1
It is also important that no two devices on your network be set to the same static LAN IP address.
Check all of your static LAN IP addresses. If you have violated any of the above rules for static LAN IP addresses, it could be the cause for your problem, and you should fix it before attempting any other router repairs or changes.
You should leave the DHCP server turned on. This way, if you have a visiting friend who you want to connect to your system, it will be easy to do.   Leaving the DHCP server turned on should not cause any problems, even if all your addresses are fixed. In general, you should let the DHCP server assign all addresses, unless there is a specific reason to use a static address. You can mix static and DHCP assigned addresses on the same LAN, as long as you follow the above rules for static addresses.
Linksys routers have had problems when BitTorrent is used. Your router has new firmware posted that should improve compatibility with BitTorrent. It is firmware version 1.02.0   You will need to download and install this firmware (after fixing the static address problem, if any). (Note: When you update your firmware, you should use a computer that is wired to the router. Also, when you do a firmware upgrade, turn off all other computers on your system, and unplug all other wires from the router.) After you have installed the firmware, and powercycled the router, you will need to reset your router to factory defaults, then setup the router again from scratch.
Message Edited by toomanydonuts on 04-12-200712:54 AM

Why does my iPad2 suddenly keep losing connection on facetime?

Why does my iPad2 suddenly keep losing connection on FaceTime and tries to constantly reconnect?

Does it happen anywhere that you use FaceTime or only in your home WiFi network? If it happens with your home network, have you tried power cycling your router? Unplug it for about 30 seconds and then plug it back in.
Turn WiFi off and on in the settings. Reset the network settings.
Have you tried any troubleshooting steps at all?

Why does my mouse keep losing connection every minute

why does my mouse keep losing connection every minute, its not the batteries

I'm having the same issue. Every so often it loses connection then re establishes. This goes on repeatedly.
If you change batteries while the computer is still active then it takes for ever to re connect.
Can't wait until someone replies to your question.

Why does my iPad keep losing connectivity

Why does my iPad
keep losing connectivity ?

Hi Joan,
I'm sorry to hear you are having issues connecting with Wi-Fi from your iPad.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iOS: Troubleshooting Wi-Fi networks and connections
Be sure that you are in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap the blue dot and choose Forget this Network. Try to connect to your desired Wi-Fi network again.
Note: You will need to enter your Wi-Fi password again if your desired network requires one.
Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
If your issue is still unresolved
Follow the steps below for the issue you are experiencing.
Unable to locate a Wi-Fi network
Unable to connect to a Wi-Fi network
Wi-Fi disconnects, or signal strength is less than expected
Unable to access the Internet while connected to Wi-Fi
Unable to automatically connect to Wi-Fi
I hope this information helps ....
Have a great day!
- Judy

HT2845 why does my wireless mouse keep losing connection?

Good morning,
My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off. Why is this happening?

Hi:
PRAM=parameter random access memory - reset like this:
http://support.apple.com/kb/PH11243
SMC=system management controller reset like this:
http://support.apple.com/kb/HT3964
Sometimes resetting these "fixes" odd problems - and it cannot hurt.
To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.
Barry

Frequently losing connection

Similar Messages

Maybe you are looking for