Fresh install after CC Cleaner Flash is not the latest version... now what?
I uninstalled CC, ran cleaner, restarted, reinstalled and Flash is not up to date. I don't have the HTML 5 options I see in the what's new docs. What can I do to force this update?
Updates is greyed out. I know there is an update to the one I have though... my coworkers have it. The first line of "New Document" dialog box should read something like "New HTML 5 canvas..." then a space then New Flash file etc... I don't have that option.
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My safari has been stoped working after I had updated it to the latest version!what should I do?!
my saafari hasn't been working for 2 month:(
If your Safari keeps crashing, or if you are updating Safari (or just have) and it is misbehaving:
N.B. Never delete Safari, never run it under Rosetta, don't use proxy settings, and don't change the application's name or move it from the top level of the Applications Folder to a sub-folder.
(If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall. Alternatively you can download Safari directly:
Safari 4.1.3 for Tiger can be downloaded here:
http://support.apple.com/kb/DL1069
Safari 5.0.6 for Leopard (and Snow Leopard) can be downloaded from here:
http://support.apple.com/kb/DL1070
Make sure you download the correct version for your system.
Also, observe the recommended procedure for installing software: repair permissions and close all applications, install, then repair permissions again.)
Input Managers and other plug-ins from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta and which was updated to v.3.1.2, and now Tiger uses Safari 4.1.3 and Leopard uses Safari 5.0.5, as does Snow Leopard albeit a different version. If these latest versions of Safari are not the fastest browser you have ever used, then something is wrong!
(Trying to revert to a previous version of Safari can have repercussions, as previous versions of Safari used a completely different webkit on which other applications like iChat, Mail, Dashboard Widgets etc also rely, but if you really want to do this post back for instructions on the safe way to do so.)
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Add-ons that have been frequently mentioned here, among others, for causing such problems are Piclens, Saft, AcidSearch and Pithhelmet, and the dreaded CT Toolbar. If you have them, trash them and go the developer's sites to see if new versions are available for the latest version of Safari on your current operating system.
You must also ensure that you have downloaded and installed all the correct version for your Mac of Security Updates. These require a restart and a permission repair.
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
Hard Disk/Library/InputManagers
Home/Library/InputManagers
especially prior to system updates and updates to Safari (they can always be added back one-by-one later).
Lastly, the Safari updates require a restart of your Mac, and sometimes even a double restart is required. -
I'vd downloaded the latest version - now what do I have to do to install?
Windows XP - Mozilla version now using 3.5.2 - have downloaded the latest version as per the home page. It is downloaded but what do I do next? When it was finished downloading there were no more instructions. Is it already installed? I am still getting the same old home page with the Urgent message to download the newest version
Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod. -
There are multiple sites that I log into (Netflix, Amazon, Firefox Hello, etc.) that are reporting that I am running an old version of Firefox. I am running versions 36.0, which reports to be up to date. I'm at a loss.
Hello <del>bnwarner probably exist a problem with your user agent and recognizes your version to 3 !</del>
<del>see your user agent :
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 '''Firefox/3.0'''</del>
<del>please see: [https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible Websites say that Firefox is outdated or incompatible even though it's the latest version]</del>
'''EDIT''': '''sorry philipp''', i did not see you are working in that issue in correct time :-)
thank you -
I re-installed Mountain Lion from scratch of a USB stick, and now my Apps in the App store ca not be installed, the App store indicates that they are already installed, but that is not the case. Now what?
Ok, this is somewhat of a better work around I've found:
Starting in the Australian iTunes store, I go through the process of signing into the UK iTunes store up until the point it asks for my credit card information.
I then click the 'X' in the top left of iTunes to exit the store.
Now when I click on my Apps Updates button it shows me what UK Apps I have that are available to update.
You can't download these as at this point I've changed the store I'm viewing, but haven't officially switched accounts. Not to worry.
I write down the names of the UK Apps to update.
Then, use the 'search store' field in the top right of iTunes to search for one of the Apps.
Once you've found it, click to buy it / download it.
iTunes recognises that the App is already in your account and downloads it again for free….
… now I'm HOPING that that App is now fully within my Australian account… unfortunately only time will tell once there is a new update for it.
I'll let you know. -
I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.
I had this exact issue. Spent over an hour on the phone with apple support, they couldn't resolve. Here is what I ended up doing, that worked.
1. Turned iTunes match off on all my iOS devices
2. Deleted the offending playlists from the iOS device they originated on
3. Started iTunes, let it run (literally) for an hour before it became responsive. First thing I did, before clicking anywere else was disable iTunes match. If I clicked anywhere, it would clock for another hour.
4. Let iTunes run overnight, by morning it had cleaned out the repeating play lists. This got my Mac/iTunes back to an operable state.
5. Restore iPhones from backup in iTunes.
What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone. The culprit playlist did not, for some reason, duplicate itself on my two iPads. Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices. Seems like a reasonable theory.
I have not yet re-enabled iTunes match. So, no idea what will happen if I decide to go back down that rabbit hole. -
Immediately after updating Acrobat Pro XI to the latest version, the software no longer displays images in pdf docs. All the boxes where images are supposed to be are solid grey. Old documents that worked are no longer displayed correctly and new documents I make do not display images. All grey boxes. Worked fine before the update. Suggestions?
Hi precious_star,
Could you please let me know what version of OS are you using.
Open Acrobat and go to "Edit > Preferences > Page Display" and check whether 'Show large images' option is checked.
Is this issue specific for one PDF?
If possible, please share the file with me via email so that I can also check at my end.
I have sent you a message with my contact id details.
Hope to get your response.
Regards,
Anubha -
I installed the InDesign CC Testversion and now i try to open INDD-Files from earlier Version. Always i get the error "This file is made by an earlier Version...." but it´s CC that is the latest Version. What is the problem ? Should i have to convert the files ?
Adobe has been using confusing version names for at least five years.
There are now two versions labeled CC, version 9 and version 10 (also known as CC 2014). Version 10 is the latest, and if you attempt to open a version 10 file in Version 9 that is not fully patched you will get an error message telling you that the file cannot be opened. The latest patch for version 9 should use a cloud-based service at Adobe to convert version 10 files to IDML and allow you to open that.
I suspect you may be using an older operating system. Version 10 requires that your system runs at least OS X 10.7 or Windows 7 SP1 and if you are not it will not even be offered to you. -
when i open itunes the warning itunes Library.itl appears with the following message. ..."it cannot be read because it was created by a newer version of itunes. after checking software updates we have the lastest version. What to do?
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
adobe reader xi cannot be 'enabled' in FF once it is installed. FF told me to get the latest version as old version was unsafe.
what do i do?
(win7) (FF18.01).There are other things that need your attention.
Please Update to the latest Firefox 20.0.x version.
*Help > About Firefox
*https://support.mozilla.org/kb/update-firefox-latest-version
*https://support.mozilla.com/kb/Updating+Firefox
The Firefox Firefox/18.0 version that you currently run is no longer supported with security updates
*http://kb.mozillazine.org/Adobe_Reader
*http://get.adobe.com/reader/otherversions/ -
I have Final Cut Studio 2, which I've never installed. Can I upgrade it to the latest version of Final Cut Studio, or would I need to buy the latest version?
Thanks, CaoimAs an alternative, you could purchase FCP-X, which isn't an upgrade; it's a completely new application. To quote Apple; "It's revolutionary!" To quote me; "It blows!"
BTW, Final Cut Studio 2009 was also known as FCS 3. You might be able to find an upgrade version on ebay or craigslist.
-DH -
Since the latest version of Adobe Flash Player wouldn't install after deleting the version I had that did work, should I try to install an older version?
I just checked in the control panel and my add/remove programs and listed is Adobe Flash Player Active X, version 11.1.102.55. But when I tried to view a video I could not and got a message saying I needed Adobe Flash Player. Now I'm really confused?????
''Locking. Duplicate of: https://support.mozilla.com/en-US/questions/897585 ''Hi,
What does "still won't work" mean? Flash Player 10.3.183.90 is very old. You might find that many sites require a newer version of Flash Player to view content, perhaps this is what you mean by "still won't work". Depending on your system, you may be able to upgrade to OS X 10.6 which will enable you to install the newest version of Flash Player. There's lots of information on this on the internet. Just search for "upgrade OS X 10.5.8 to 10.6" or similar.
Maria -
Publishing settings in Captivate 8, not the latest version of Flash player
Hello all,
It looks like the files I publish in Captivate 8 require me to get the latest version of Adobe Flash player.
It seems like I can't set the flash player version in the publishing settings.
From,
Luke LowHi Luke,
For responsive project Swf publish is not possible so the Flash player option is not displayed, where as for Non-Responsive projects on the publish Dialog when you will click on SWF publish button you will get a flash player field. Use the field to select the target flash player for Swf playback.
Thanks and Regards
Shriyansh
Adobe Engineering Team. -
I have attempted to upgrade latest version from main Firefox page, but still have the message on main page that I need to upgrade, that I have not upgraded to latest version. What are the exact steps I need to execute in order to have the latest upgrade? I've clicked on the "upgrade" icon and it has taken me through the steps, but still tells me I'm not upgraded. Very frustrating.
Hey dogo1,
The latest version of Firefox is 9.0.1, so it looks like your updates have failed. You can look at the Knowledge Base article [[Updating Firefox]] for some troubleshooting steps. Alternatively, you might just want to try installing a fresh copy of the latest version of Firefox. I would look at the Knowledge Base article [[Backing up your information]] first. That way you'll have a backup of all your bookmarks and person information.
Then you should completely uninstall Firefox and then download a new copy from:
http://www.mozilla.org/firefox/new/
Hopefully this helps! -
I cannot get adobe to install. It use to until the latest update. now what?
I was prompted to install the latest version of Adobe Reader. I did. Now I get a dark screen. Uninstalled and reinstalled several times. Still not working. HELP!!!
I can't view PDF files.Apple products are pretty masterful at viewing PDF files without any Adobe software. Preview does a pretty good job.
If you un-install Adobe Reader, can you not see the PDF file?
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