Fresh install of cs 2, invalid serial number error

My version of CS wont register anymore. I was directed to install version CS2 from the website download section. I uninstalled CS from windows 7 and installed CS2 using the supplied installer. I used the supplied serial number only to get a inavlid name, company, or serial number error, and the program shuts down. Online help was of no help other than walking me through another fresh install of the program ending up with the same results.
Is the problem in the registry? and if so how do I clean it without disrupting other programs?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

  • Invalid,serial,number,error,when,attempting,installation,of,photoshop,CS,how,can,i,fix,ple ase?

    I cannot install creative suite cs2 the message invalid,serial,number,error appears; does anyone know how I can fix,please? The download is from the Adobe site using the serial number they provide prior to downloading

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I am getting an invalid serial number error for Adobe Acrobat XI

    Hi -
    My principal has ordered a copy of Adobe Acrobat XI for a school computer. The disc came with a serial number for a Mac installation, which he is hoping to install on his macbook air. I am using Remote Disc to install it.
    However, the serial number that comes both on the invoice and on the back of the CD sleeve is only 23 digits long and when entered gives an Invalid Serial Number error. I would love it if somebody from Adobe could contact me and get a replacement serial number that would be valid for the installation.
    I'm not going to post the serial number here because of reasons.

    You need to contact Adobe Support directly.  For the link below click the Still Need Help? option at the bottom and choose the chat option...
    http://helpx.adobe.com/x-productkb/global/service1.html
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Have lightroom 5 hard copy and just got a mac.  downloaded the trial version of LR5 from the web, but it will not take my serial number.  gives me an invalid serial number error

    i have had lightroom 5 for some time now, and have used on my pc.  I just got a mac (no disc drive) so I downloaded the trial version of LR5 from the adobe site.  Once installed, i tried to key in my serial number. 
    I get an invalid serial number error.
    has anyone ran into this before?

    Serial number and activation support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Old computer died, can't activate Lightroom on new computer. Invalid serial number error.

    My old computer fried. Obviously, didn't deactivate Lightroom. Installed Lightroom on new computer but can't activate... getting invalid serial number error. Trying to get thru to Adobe is a joke. Help.

    Most likely, you downloaded the Creative Cloud version of Lightroom which will not accept your serial number. You need to uninstall it, reboot, then download the standalone version of Lightroom and install that.

  • I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

    I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

    Hi James ,
    Make sure you are entering the correct serial number.Try it once again and check.
    If it fails please get in touch with Adobe Support.Here is the link for the same.
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • Invalid serial number error message when installing Acrobat 7

    I have my original software CD and serial number but understand that I need to use the downloaded program because Adobe no longer supports the activation code required for installing from the disc.  I was under the impression that I was to use the original serial number.  This is what I used when reinstalling my CS2 Photoshop  in the same circumstances.
    I downloaded 22001904.exe and ran it but when it gets to the serial number I receive invalid serial number message no matter how I enter the number.  I even tried cutting and pasting from my Adobe profile, since I have registered the program w/ Adobe previously along with other Adobe programs.
    Can you advise me how to proceed? 
    Sincerely,
    brokripananda

    no, use the serial number listed on the page where you downloaded acrobat 7, not your acrobat serial number

  • Invalid Serial Number error installing Acro 8

    I purchased Acrobat 8 a few years ago. Hard disk crashed. Now trying to download/install on new hd. Picked the only option on "Other Downloads" screen. After download it ran. I copy/pasted my SN from "My Products" screen when prompted so no typos are possible:
    Serial: [removed by moderator - never share publicly](as shown on My Products screen!)
    InstallShield installer says "Invalid serial number". I tried many times, with and without dashes. I don't remember if I bought "Pro" version or not because "My Products" doesn't show that information. I think it's trying to install "Pro" and maybe thats the problem? But there is no option to download a "non-Pro" version! It only shows:
    Version 8
    Platform Win
    Registration date May 7, 2007
    Help!
    (No thank you, I do not want or need higher versions unless provided for free!)

    You should to contact Adobe Support either by chat or via phone when you have serial number and activation issues.  In this case they may at least be able to tell you if it is a version issue.  I don't know if there are any options to download a Standard version that old.  But if so, then the page to find it on would be... http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Install Hardware setup utility - Invalid Serial Number

    Hi,
    When I try to install "Hardware Setup utility" 1.48.0.11C or 1.48.0.09C on my TOSHIBA X200-245, I obtain the message error "invalid serial number" (in French : Le numero de serie est incorrect).
    How can I do ?
    This utility isn't nom on my notebook.
    Thanks

    Hi,
    My OS is Vista SP1 (Version SE : Microsoft Windows Vista edition Familiale Premium 6.0.6001 Service Pack 1).
    Initially, the version was 1.48.0.11C. I made a mistake. I removed it from my notebook X200-245.
    When I use Toshiba diagnostic tool, the displayed serial number is good. When I try to install Hardware setup utility, the message error says that it is invalid.
    Best regards.
    Jean

  • Re install acrobat Pro 8 Invalid serial number.

    I reset my computer and am trying to reinstall acrobat Pro 8 and I am getting a message that says Invalid serial number.  I purchased this product and have the receipt.

    Hello Terri,
    You need to get your serial number checked by Adobe Customer service.
    http://helpx.adobe.com/in/contact.html
    Regards,
    Anoop

  • Invalid Serial number error given when reinstalling Acrobat 9 Standard. How can I reinstall?

    I recently reinstalled Windows7 on my PC and am trying to reinstall Acrobat from the disk that came with my PC. I have the serial number from the Adobe product registration page. I am receiving the error "Invalid Serial Number". I checked for any remnant files in my PC and the registry, there are none. How can I get this install to run?

    Just talked with Chat. I will post the transcript. What a waste of time.

  • Reinstalling Acrobat Pro 11 and receive invalid serial number error

    Any suggs on why this many be happening since the serial number is correct for loading?

    Pam, Thank you!  the problem is not finding the serial number.  I have that by looking up my registration.  The problem I am having is when running set up for the program you get to the serial number screen.  I enter the serial number as emailed and verified by my account, then proceed with the 'next" button.  That is when I receive the message, invalid serial number not a valid serial number go back and reenter.  I try to reenter and still the same message. 
    Any other suggestions or do you know how to actually speak to a representative?  If not it is time to scrap my new Adobe purchase and go back to Nuance's programs. 

  • "invalid serial number" error on Compaq 610 Laptop. How d I correct this?

    I changed the LCD screen for Compaq 610 laptop but it now displays "invalid serial number" & cant see HDD & CDROm. When I go into bios, only the tag and not serial input is showing. I put back the old screen but its behaving the same. What should I do?

    Hi AbbyR,
    Welcome to Adobe Forum
    I can see that you have upgrade version of Acrobat pro 11, it is asking for previous qualifying serial number, a case has been assigned regarding this 0212208202.
    I am going to mail you the serial number required & which is registered under your email ID. Please enter that serial number & let me know if it worked.
    Regards,
    Rajshree

  • Invalid serial number error when reinstalling Acrobat 9

    I am retiring an old PC that had Acrobat 9 Standard installed on it.  I retrieved the serial number using JellyBean keyfinder.  When I try to install Acrobat 9 Standard on the replacement PC and enter the serial number I get an error that the serial number is invalid.  As you would expect, Adobe support will not help.  So is there anything I can do?
    The first four digits of the serial # are: 1016

    Just talked with Chat. I will post the transcript. What a waste of time.

  • Adobe errors: upgrade sw from 5.5 to 6 + install 6 on new iMac - serial number 'errors'

    Hello- I had 5,5 Design Stardard. I upgraded to 6. Design Standard last year.
    I tried to update my MacPro laptop and I encounter errors with my serial number. I did change the HD name on the Laptop.
    I also just got a new iMac and I moved the 6.0 version over to it - no go. HELP FAST! please.... Adobe support s**ks
    Thank you
    B

    did you deactivate whatever you want to install no that was installed on your previous hd?
    if not, you'll probably need an activation count reset, http://www.adobe.com/support/chat/ivrchat.html
    next, is your design standard cs6 license an upgrade?  if yes and you do not have design standard cs5.5 installed on your new hd/imac, you'll need to supply both (cs5.5 and cs6) serial numbers when installing the cs6 upgrade.  you'll need to give the correct number at the correct time.

Maybe you are looking for

  • I payed for vip on an app once but it did not specify about annual payments could I get my money back that they have taken ?

    the app smule didn't specify that when I bout vip it would take annual payments, it is taken money out with me knowong and i want the money back into my account would this be possible ? I'm very upset about this and I would like apple to have a look

  • Problem with Timeline

    Good Morning all - I am using Captivate 8.  I have noticed that when I am working in the project design - sometimes the timeline "ruler" disappears.  I can no logner adjust where I want to start listing to the video, I can drag or move the progress i

  • Connecting a SATA disk to my iMac

    I had my 250GB LaCie d2 SATA disk connected to my G3 using the Serial ATA PCI card which came with the disk.It worked fine. Recently I replaced the G3 by an iMac; it has no SATA connection and no room to add the Serial ATA PCI card. However, I also b

  • How to extract Member Names in MDX script?

    I have a MDX script that by default gives me member aliases. How can I change it so it'd give me member names? I know I can use something like that: NON EMPTY [Employee].Levels(0).Members DIMENSION PROPERTIES [Employee].[Member_Name]ON AXIS(4) but th

  • 2 macs and have 1 syncing folder

    I have to macs, an imac and a macbook pro, both on the same .mac account. I want to create a folder in my email that i can drop emails in and have them be available on both comps. how do i do this? Thanks